Arrow Lettings & Property Management Ltd.
4.9/5, 51 reviews
96% recommended
94% lettings valuation accuracy
98% lettings fee satisfaction
Arrow Lettings and Property Management has been established to provide both Landlords and Tenants alike with a professional, quality service they can trust. We are a professional letting agency based in Chingford, and specialise in full management of a Landlord's property to reduce the time, stress and difficulties associated with ... show more Arrow Lettings and Property Management has been established to provide both Landlords and Tenants alike with a professional, quality service they can trust. We are a professional letting agency based in Chingford, and specialise in full management of a Landlord's property to reduce the time, stress and difficulties associated with looking after a rental property.

Our letting agency covers a large area of Southern Essex and London, including Chingford, Highams Park, Woodford, Wanstead, Walthamstow, Loughton, Chigwell, Buckhurst Hill, Waltham Abbey, Epping and more. We are based in an office in Chingford high street, which enables us to stay at the forefront of local area knowledge, without the expensive high street presence. Coupled with this, we also use specially designed, innovative software, which enables us to keep our running costs low, to give our Landlords & Tenant's the best possible deal. We pride ourselves on our excellent customer service and fair pricing policy.
Arrow Lettings & Property Management in Chingford and Essex

Latest Reviews

 View all Reviews 51
27th Oct 2022
reviewed by 'Bradley Carson'
“Chris at Arrow lettings does not communicate, respond or provide a good service. Payments are never made on timeVisits to ......”
3rd Aug 2021
reviewed by 'Jody Whittle'
“Very happy with my Arrow Lettings experience!Chris Taylor stands as my 5th letting agent relationship in London since I ......”
2nd Dec 2019
reviewed by 'Max'
“Lovely people, great communication, very helpful and informative. They made it very easy despite some setbacks to go through the ......”
29th Nov 2019
reviewed by 'Itxaso'
“We would like to give a big thank you to Catherine and Chris from Arrow Lettings & Property Management.They provided ......”
7th Oct 2019
reviewed by 'Judith'
“Professional and efficient service Chris and Catherine go above and beyond in their efforts to secure the right tenant. Their ......”
4th Sep 2019
reviewed by 'Rosie'
“The service, from initial contact to the introduction of tenants to the property has been smooth, professional and a delight ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 98% £950 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 1 18 1 0 0 0 0 1 0
Areas covered
  • E4
  • CM16
  • IG8
  • RM4
  • E18
  • E14
  • E17
  • IG10
  • E11
  • IG6
  • IG7
  • N9
  • EN9
Address

87a Old Church Road
Chingford,London
Greater London
E4 6ST
02085292508

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 07:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   1
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“We have had the pleasure of transferring the full management ......”

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Jan 12,2018
Minithumbup
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Chris
By: 'Joseph'
Jan 12,2018
0 people found
this helpful
We have had the pleasure of transferring the full management service from our old letting agency to Chris & Cat at Arrow Lettings and it was the best decision ever. Not only are they easy to work with, they completely understand your situation. They have excellent ...
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Comment on agent fees
Excellent, great rates
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By: FIRUZE DOGRU
Nov 10, 2022
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Hi there, Tried to reach you out from contact nu given at RightMove, however did not get any response. I am interested with this flat: https://www.rightmove.co.uk/property-to-rent/contactBranch.html?backToPropertyURL=%2Fproperties%2F128236865&propertyId=128236865 Can you pls contact me if you received this message. 07950715789 ...

“After the worst nightmare experience with my previous managing agent, ......”

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Jan 12,2018
Minithumbup
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Chris
By: 'Jo'
Jan 12,2018
0 people found
this helpful
After the worst nightmare experience with my previous managing agent, my faith in all agents had been almost destroyed. Repairs Arrow Lettings have more than restored my faith. They have very quickly managed to arrange repairs, pacify the tenants and put right anything that the ...
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Comment on agent fees
This agent charges very competitive fees
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“My wife and I worked with Catherine to let our ......”

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Jan 06,2018
Minithumbup
By: 'Alina'
Jan 06,2018
1 people found
this helpful
My wife and I worked with Catherine to let our first home and really can't say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). ...
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Comment on agent fees
Transparent and fairly priced within a crowded market place. Arrow are always accessible which makes the fee structure that much more worth it.
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“I tried everything to get rid of my landlord headache. ......”

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Jan 05,2018
Minithumbup
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Chris
By: 'Andrew'
Jan 05,2018
1 people found
this helpful
I tried everything to get rid of my landlord headache. Analgesics, trepanning, acupuncture, faith healing. Nothing worked, and then I tried Arrow Lettings and the pain is gone! Their communication is first rate, and any issue is dealt with before I know it is even ...
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Comment on agent fees
Ordinarily I don't like to use the "C" word, because cheap sounds like you don't get value for money. These guys provide excellent value and genuinely go above and beyond what their exceptionally reasonable fees might lead you to expect.
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“Excellent service. Chris and Catherine found me a suitable tenant ......”

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Jan 05,2018
Minithumbup
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Chris
By: 'JH'
Jan 05,2018
1 people found
this helpful
Excellent service. Chris and Catherine found me a suitable tenant quickly and are very quick to handle any maintenance issues for my tenant on my behalf....
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Comment on agent fees
Fees are extremely reasonable. Much lower than I previously paid with other rental agents.
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“i have found arrow lettings very helpful , would highly recommend. ......”

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Nov 17,2017
Minithumbup
By: 'Mr'
Nov 17,2017
1 people found
this helpful
i have found arrow lettings very helpful , would highly recommend. they have looked after my property for 2 years now and i am very happy that i found them...
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Comment on agent fees
very good
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“Great to work with. Easy to liase with. Nothing has ......”

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Nov 16,2017
Minithumbup
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Chris
By: 'Linda'
Nov 16,2017
1 people found
this helpful
Great to work with. Easy to liase with. Nothing has been too much trouble to deal with. This is our first let and they made it easy....
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Comment on agent fees
Very competitive
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“For the second time this year Catherine and Chris Taylor ......”

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Nov 16,2017
Minithumbup
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Chris
By: 'M.'
Nov 16,2017
1 people found
this helpful
For the second time this year Catherine and Chris Taylor have done excellent work finding new tenants for my property in E17. "Straight to the point" is all I can say. Thank you very much. Matthias Janser...
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Comment on agent fees
very reasonable fees
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“Ensured a smooth processed. Kept us informed nd updated continuously. ......”

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Oct 31,2017
Minithumbup
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Chris
By: 'Michelle'
Oct 31,2017
2 people found
this helpful
Ensured a smooth processed. Kept us informed nd updated continuously. Were flexible in relation to my odd working hours. Delivered on all promises and ensured that we were happy and settled once moved in. Thank you....
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By: Chris Taylor
Nov 02, 2017
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Many thanks Michelle we always aim to exceed expectations and look forward to continuing to work with you in the future ...

“ Chris and Catherine Taylor of Arrow Letting now run my ......”

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Oct 24,2017
Minithumbup
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Chris
By: 'Catmeatchunks'
Oct 24,2017
3 people found
this helpful
 Chris and Catherine Taylor of Arrow Letting now run my HMO property in Harlow . It could have not come at a better time as I was diagnosed with Cancer, in and out of hospitals and now 3 months off work.   Chris and Cathrine where faced with ...
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Comment on agent fees
Very good
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By: Chris Taylor
Nov 02, 2017
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Many thanks Catmeat. we always do our best to help. and we hope that you beat cancer and get back to full strength soon ...

“Recently rented a property tru arrow lettings and the agents ......”

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Oct 15,2017
Minithumbup
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Chris
By: 'Alan'
Oct 15,2017
2 people found
this helpful
Recently rented a property tru arrow lettings and the agents Chris and Catherine in the chingford branch wee excellent and very professional with the whole process will definitely recommend them to other people...
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Comment on agent fees
Agents fees ar very very reasonable compared to other high street estate agents fees
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By: Chris Taylor
Oct 17, 2017
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Many thanks Alan, always pleased to be of service ...

“I have received a very good service from Arrow Lettings ......”

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Oct 05,2017
Minithumbup
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Chris
By: 'Jas'
Oct 05,2017
2 people found
this helpful
I have received a very good service from Arrow Lettings and am very grateful to them for their help in a difficult situation...
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By: Chris Taylor
Oct 17, 2017
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Many thanks for your kind review Jas ...

“Simply professional attitude, 100% professional work ethics.Agents worked with 100% edfort ......”

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Oct 03,2017
Minithumbup
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Chris
By: 'sajan'
Oct 03,2017
2 people found
this helpful
Simply professional attitude, 100% professional work ethics.Agents worked with 100% edfort to find the right tennants. I will recomend these agents to anyone....
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Comment on agent fees
Good
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By: Chris Taylor
Oct 17, 2017
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Many thanks Sajan And we hope to be able to assist you in the future ...

“Very helpful from start to finish and bent over backwards ......”

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Sep 29,2017
Minithumbup
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Chris
By: 'Reece'
Sep 29,2017
2 people found
this helpful
Very helpful from start to finish and bent over backwards to help us, would highly recommend to anyone thank you again....
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Comment on agent fees
Very good indeed
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By: Chris Taylor
Oct 17, 2017
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Many thanks Reece and we hope you enjoying your new home. ...

“Chris and Catherine have been fantastic from start to Finnish,......”

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Sep 28,2017
Minithumbup
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Chris
By: 'Stephen'
Sep 28,2017
2 people found
this helpful
Chris and Catherine have been fantastic from start to Finnish, They have kept us informed the whole time through this move, Thank you both for a very professional service....
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Comment on agent fees
Very reasonable
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By: Chris Taylor
Oct 17, 2017
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Many thanks Stephen, It was a tough set of circumstances but we got there in the end. ...

“Chris and Cathy were a pleasure to deal with, found ......”

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Aug 30,2017
Minithumbup
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Chris
By: 'Rupom'
Aug 30,2017
2 people found
this helpful
Chris and Cathy were a pleasure to deal with, found me tenants very quickly at a price that was right. Kept me fully informed throughout and always quick to chase up any issues. Certainly the cheapest fees I could find in London and truly excellent ...
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Comment on agent fees
Best I could find in London
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By: Chris Taylor
Sep 20, 2017
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Many thanks again Rupom, and we look forward to working with you again in the future. ...

“Very happy with the service, excellent communication, fair prices, highly ......”

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Jul 24,2017
Minithumbup
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Chris
By: 'Marilyn'
Jul 24,2017
3 people found
this helpful
Very happy with the service, excellent communication, fair prices, highly recommended and an absolute pleasure to do business with. Smiles all round...
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Comment on agent fees
Good
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By: Chris Taylor
Oct 17, 2017
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Many thanks Marilyn, we look forward to working with you again in the future ...

“Very professional, reliable and uncomlicated service.The team is friendly ......”

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Jun 25,2017
Minithumbup
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Chris
By: 'M.'
Jun 25,2017
3 people found
this helpful
Very professional, reliable and uncomlicated service. The team is friendly and always happy to advise, comment and offer solutions. Highly recommended....
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Comment on agent fees
very reasonable fees
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By: Chris Taylor
Jun 27, 2017
View all comments (1)
Thank you for your kind words Mr. Janser. We appreciate your review and hope to do business with you again in the future. ...

“We would like to thank Arrow Lettings for a wonderful ......”

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Jun 24,2017
Minithumbup
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Chris
By: 'MR'
Jun 24,2017
3 people found
this helpful
We would like to thank Arrow Lettings for a wonderful service. We were guided through the lettings procedure and we are very happy with the service that we received. Arrow Lettings made everything very clear and easy to understand and were more than helpful throughout. ...
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Comment on agent fees
very good
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By: Chris Taylor
Jun 27, 2017
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Thank you for your kind review, and we look forward to assisting you with your next property ...

“Arrow Letting has a very professional attitude. Their pricing, structure, ......”

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Jun 16,2017
Minithumbup
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Chris
By: 'Charlie'
Jun 16,2017
3 people found
this helpful
Arrow Letting has a very professional attitude. Their pricing, structure, and services they offer are easy to follow, clear and transparent. Their pricing is fair and good value for money. They make sure the tenants are screened properly and even decline a tenant if they ...
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By: Chris Taylor
Jun 17, 2017
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Many thanks Charlie for your review, we always like to keep our customers happy and get all parties the best deal. ...

“Chris and Cathy at Arrow Lettings were wonderful and approachable ......”

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Jun 09,2017
Minithumbup
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Chris
By: 'Rupom'
Jun 09,2017
4 people found
this helpful
Chris and Cathy at Arrow Lettings were wonderful and approachable throughout. Managed to find great tenants quickly and guided me through the whole process with ease. Very experienced and thorough with attention to detail in all aspects. Will be transferring my other properties to them ...
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Comment on agent fees
The most reasonable fees I can find in the London area coupled with excellent service.
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By: Chris Taylor
Jun 17, 2017
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Many thanks Rupom for your kind review, We always like to work closely together with our Landlords and Tenants to make sure both parties are happy with our services. ...
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(46)

Landlord Fees

Full Management Service
7% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 01/06/2019, 2:20 PM by Chris Taylor (Director)

Let only service
£600 (inc. VAT), On Completion (Fees are negotiable)

Last updated on 01/06/2019, 2:25 PM by Chris Taylor (Director)

Pending
6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 01/06/2019, 2:26 PM by Chris Taylor (Director)


Tenant Fees

Administration Fee
£0 (inc. VAT), On Completion

Last updated on 01/06/2019, 2:23 PM by Chris Taylor (Director)

Referencing
£0 (inc. VAT), On Completion

Last updated on 01/06/2019, 2:24 PM by Chris Taylor (Director)

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:55 AM 07/06/2017 by allAgents

Awards won by Arrow Lettings & Property Management Ltd.

Regional Awards won by Arrow Lettings & Property Management Ltd.

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