Arington Residential Sales & Lettings
4.3/5, 53 reviews
83% recommended
92% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction
Arington is a family run business specialising in residential sales & letting in West & East Sussex, an area of outstanding natural beauty with excellent commuter links across the South of England. Arington was set up from a passion of property, and the desire to provide an outstanding professional service to vendors, ... show more Arington is a family run business specialising in residential sales & letting in West & East Sussex, an area of outstanding natural beauty with excellent commuter links across the South of England. Arington was set up from a passion of property, and the desire to provide an outstanding professional service to vendors, landlords, buyers and tenants.

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Latest Reviews

 View all Reviews 53
9th Oct 2024
reviewed by 'Luke Sandys-Renton'
“Arington are simply the best. Erica especially has her finger on the pulse, handling everything with a incredible efficiency and ......”
23rd Sep 2024
reviewed by 'Rachel'
“I would highly recommend Arington. I purchased a property that was advertised by Arington and Nigel was such a great ......”
2nd Sep 2024
reviewed by 'Andrew'
“Would never recommend this company to anyone, there sole focus from my experience has been to protect the landlord and ......”
19th Aug 2024
reviewed by 'TallismanRogue'
“Nigel and the Arington team were nothing short of remarkable for what turned out to be an extremely complicated leasehold ......”
30th Jul 2024
reviewed by 'HS Morgan'
“Arington have been my letting agents for nine years. In that time I they have looked after me in a ......”
20th Nov 2023
reviewed by 'Maksym & Iryna'
“We used Arington and Mr Nigel Ingram as our realtor to purchase a flat. He walked us through everything from ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £175,000 £1,430,000
Lettings 100% 76% £407 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 9 8 12 0 10 0 3 1
Areas covered
Address

15 Station Road
Burgess Hill
West Sussex
RH15 9DE
01444 221102

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Excellent...”

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Nov 27,2018
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Nigel
By: 'Nick'
Nov 27,2018
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Not only are we as house owners impressed by Nigel's service but so are the tenants. We are all happy....
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“Professional and efficient...”

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Nov 27,2018
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Nigel
By: 'James'
Nov 27,2018
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Fabulous service from Nigel and the team. Exceptional actually, so thank you. We rented a lovely house in Scaynes Hill and it was the first place we saw. Jolly happy to have moved here....
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Comment on agent fees
Standard fees I think.
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“Wonderful, marvellous, superb, extra mile...”

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Nov 06,2018
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Nigel
By: 'Achiel'
Nov 06,2018
0 people found
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Last year Arington started fully managing our property and it was the best choice ever we made. Nothing is too much for any of the staff, but in particular Erica. As we do not live locally to our property it is difficult to oversee everything ...
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Comment on agent fees
Value for money
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“Fully Managed for happy tenant and landlord...”

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Nov 05,2018
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Nigel
By: 'Ron'
Nov 05,2018
0 people found
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3 years now Arington is managing my property. It has been a delight to work with them. My tenants communicate with Arington who will take action on the majority of the queries of my tentant within the agreement set. In case of bigger issues or beyond ...
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Comment on agent fees
Worth paying for fully managed service
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“STUDENTS BEWARE...”

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Sep 14,2018
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By: 'Student'
Sep 14,2018
3 people found
this helpful
STUDENTS BEWARE! I WOULD GIVE 0 REVIEWS IF POSSIBLE. THIS IS A TERRIBLE ESTATE AGENTS WHO RIP OFF THEIR TENANTS AND FUTURE TENANATS. STUDENTS BEWARE - THEY ARE ABSOLUTE CROOKS. DO NOT USE THIS ESTATE AGENTS. THOROUGHLY DISAPPOINTED WITH THEIR SERVICE. WILL NEVER USE AGAIN. DEAR ...
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“UNPLEASANT EXPERIENCE - STAY AWAY...”

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Sep 11,2018
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By: 'Brighton'
Sep 11,2018
2 people found
this helpful
Unpleasant experience working with this agent overall. We are students and rented a flat with them for a year and though the experience of living in that flat wasn't great, their service (from Erika and Nigel) was even worse. Responses to complaints/issues in the ...
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Comment on agent fees
Charged for every little everything.
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“EXCELLENT IN EVERY WAY...”

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Aug 30,2018
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Erica
By: 'LukeSR'
Aug 30,2018
0 people found
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From the beginning, Nigel and Erica have been soo efficient, professional and helpful in every way which makes life much simpler for us renting out our properties. Nothing is a problem and whatever the question is, they were always super quick to respond and solve ...
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Comment on agent fees
Slightly higher than competitors but this was entirely offset by the rental price they were able to achieve for us, and given their professionality and attentiveness it is a win on all fronts.
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“Amazing First Letting Agency to Have...”

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Aug 21,2018
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Erica
By: 'Sam'
Aug 21,2018
0 people found
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Arington was my first letting agency used and I hope they are all as helpful as Arington. Especially Erica, who goes out of her way at every opportunity to help you the best she can. Even late at night, I swear she doesn't sleep! Very ...
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Comment on agent fees
Pet addendum was around £70 I believe, which I think is pretty expensive given I only had a leopard gecko, which doesn't have any impact on the property as it is in a cage all the time. I would only expect a charge like this for a cat, dog, hamster etc. Fees for all letting agencies are expensive, so there's not much difference. The way they handled the checkout cleaning costs was good.
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“My new home...”

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Aug 09,2018
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Nigel
By: 'Marilou'
Aug 09,2018
0 people found
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I received a great service and nothing was ever too much trouble as they all assisted me with the purchase of my new home....
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Comment on agent fees
Not applicable
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“Excellent Service...”

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Aug 09,2018
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Nigel
By: 'The'
Aug 09,2018
0 people found
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My experience of using Arington Estate Agents, was a very good one. Me and my partner were first time buyers, and naturally buying our first property was an exciting, but incredibly daunting prospect. We were uncertain of what to expect, although we knew it could ...
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“Nigel Ingram at Arington's Letting is one of the most ......”

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Nov 21,2017
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Nigel
By: 'Julie'
Nov 21,2017
0 people found
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Nigel Ingram at Arington's Letting is one of the most professional, personable and prompt people I have ever had the pleasure of dealing with. He looked after my rental property for over a year and always dealt with the letting in a correct and timely ...
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Comment on agent fees
Good
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“Arington is a great company, everyone is very friendly and ......”

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Nov 03,2017
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Erica
By: 'Sam'
Nov 03,2017
0 people found
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Arington is a great company, everyone is very friendly and issues are resolved extremely quickly. Communication is generally really quick, although there has been an instance where it took several days to receive a response. Overall my experience with Arington has been a pleasure and ...
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Comment on agent fees
Unsure. Expensive as it's £180 for a piece of paper to fill in but this is for every agent I assume
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“Aringtons was by far the worst estate agents I used ......”

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Oct 25,2017
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Nigel
By: 'Joe'
Oct 25,2017
1 people found
this helpful
Aringtons was by far the worst estate agents I used in my time in Brighton. Nigel has a really bad attitude, he was driven by money only, without care for our experience as tenants. When we asked for certain things in the property to be ...
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Comment on agent fees
The most expensive I have come across in Brighton.
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By: Nigel
Nov 02, 2017
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Dear Joe, I am sorry to hear that you have not been satisfied with the service or the property you have rented through Arington. We are always striving to provide an exceptional service at a competitive rate. I would appreciate the opportunity to have a conversation to understand further your concerns, please do call me on 01444 221102. ...

“Nigel was very accommodating when we were looking for a ......”

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Aug 26,2017
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Nigel
By: 'Gemma'
Aug 26,2017
0 people found
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Nigel was very accommodating when we were looking for a suitable tennent and made the process, for me, very quick and easy. Totally recommendable!!...
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Comment on agent fees
Excellent
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“I wouldn't hesitate to recommend Aringtons as an estate agents. ......”

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Aug 25,2017
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Nigel
By: 'The'
Aug 25,2017
0 people found
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I wouldn't hesitate to recommend Aringtons as an estate agents. I've always found the staff to be very friendly and helpful. I've rented properties for many years and have never come across a more positive and friendly approach. We thought all estate agents were the ...
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Comment on agent fees
Fair.
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“First Rate. Not like any other estate agent I've ever ......”

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Jan 25,2017
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Nigel
By: 'dgw'
Jan 25,2017
0 people found
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First Rate. Not like any other estate agent I've ever used. Honest, reliable, punctual and there for you no matter wha,t with good or even bad news. Nigel and the team sold our property for us and when things were difficult with our purchase ...
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Comment on agent fees
Fees were agreed at the very start and were more than fair considering the extra mile they all went. Having a professional team on your side is the best thing when things can be difficult
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“Everyone at Arington provided us with excellent service from start ......”

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Oct 28,2016
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By: 'Mr'
Oct 28,2016
0 people found
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Everyone at Arington provided us with excellent service from start to finish when we bought our first home. In particular, Nigel was consistently helpful and flexible in arranging our viewings, and he was communicative and reassuring throughout the process. When we had to pick up ...
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“I have used Arington twice in the past three years ......”

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Oct 27,2016
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Nigel
By: 'Helen'
Oct 27,2016
0 people found
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I have used Arington twice in the past three years to find tenants, and have received promot and excellent service both times. On the second occasion I was out if the country but Nigel was able to handle everything during my absence. I particularly like ...
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Comment on agent fees
Extremely reasonable - no nasty surprises or mysterious charges.
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“Nigel has just done a grand job of selling my ......”

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Oct 26,2016
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Nigel
By: 'Tim'
Oct 26,2016
0 people found
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Nigel has just done a grand job of selling my property, Arington achieved a good price with no dramas. When an issue did come up in the sale the were solved professionally and quickly. 5 stars from me. I will use Arington again it has been ...
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Comment on agent fees
Competitive fee so very happy
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“Really on the ball. Gave good advice throughout (for my ......”

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Oct 23,2016
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Sarah
By: 'Local,'
Oct 23,2016
1 people found
this helpful
Really on the ball. Gave good advice throughout (for my purchase and sale) leaving me feeling very supported by all the staff....
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Comment on agent fees
Highly competitive
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“Worst ever agents I have ever(!) came across. You have ......”

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Sep 26,2016
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Nigel
By: 'PRI'
Sep 26,2016
3 people found
this helpful
Worst ever agents I have ever(!) came across. You have to call and email in many times to get an answer. "Nigel" is the worst agent and has not got capabilities to sell a property. Due to his/ arington's negligence, being unaware of the policies ...
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Comment on agent fees
STUPID AF.
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“Took a one year lease out with Arington with four ......”

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Aug 31,2014
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Nigel
By: 'Brighton'
Aug 31,2014
9 people found
this helpful
Took a one year lease out with Arington with four other housemates. Two of the bedrooms were crawling with bedbugs upon arrival and although Nigel took action with a spray treatment he refused to purchase new beds. These were bought at our own cost. The ...
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“Arington have been an excellent letting agent for me and ......”

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Jan 25,2013
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By: 'Tim'
Jan 25,2013
0 people found
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Arington have been an excellent letting agent for me and have far surpassed my expectations. I have experience with many agents in Sussex and the service from Arington has been second to none. They have secured rents above asking price, returned my phone calls as ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Arington Residential Sales & Lettings

Regional Awards won by Arington Residential Sales & Lettings

Individual Branch Awards

Burgess Hill, RH15



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