100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1998, we’re proud to be theonly estate agency in the heart of Chalkwell.From our early days we’ve expanded with the market and today we have a dedicated team of staff members, many of whom have been with us since the start. Our team are experts in ...
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Established in 1998, we’re proud to be the
only estate agency in the heart of Chalkwell.
From our early days we’ve expanded with the market and today we have a dedicated team of staff members, many of whom have been with us since the start. Our team are experts in all of the surrounding local areas.
Our growth and success lie in our open-minded approach; we welcome any prospective client.
Not only do we really know the sales market, but we’re quietly confident that we hold the largest rental portfolio in the area and there is little we don’t know about lettings, property and block management.
We’ve helped many investors find and establish rental property portfolios, and a high percentage of our clients have returned time and time again.
Whether you’re a first-time client or more experienced investor, you can be assured that you’ll really be listened to as the individual you are.
We do what we say we’re going to do, and we do it well.
We are members of NAEA, ARLA, Safe Agent Scheme, ARMA, The Property Ombudsman and Tenancy Deposit Scheme.
only estate agency in the heart of Chalkwell.
From our early days we’ve expanded with the market and today we have a dedicated team of staff members, many of whom have been with us since the start. Our team are experts in all of the surrounding local areas.
Our growth and success lie in our open-minded approach; we welcome any prospective client.
Not only do we really know the sales market, but we’re quietly confident that we hold the largest rental portfolio in the area and there is little we don’t know about lettings, property and block management.
We’ve helped many investors find and establish rental property portfolios, and a high percentage of our clients have returned time and time again.
Whether you’re a first-time client or more experienced investor, you can be assured that you’ll really be listened to as the individual you are.
We do what we say we’re going to do, and we do it well.
We are members of NAEA, ARLA, Safe Agent Scheme, ARMA, The Property Ombudsman and Tenancy Deposit Scheme.
Latest Reviews
View all Reviews 81Featured Review
a
reviewed by 'klinton'
Featured Review
a
reviewed by 'D&G'
7th Nov 2023
reviewed by 'stmk'
11th Aug 2023
reviewed by 'Wayne'
8th Apr 2022
reviewed by 'Kyriacos Michael'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £140,000 | £2,100,000 |
| Lettings | 80% | 95% | £595 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 26 | 3 | 22 | 1 | 15 | 1 | 2 | 1 |
Areas covered
- SS0
- SS16
- SS1
- SS15
- SS2
- SS14
- SS3
- SS4
- SS5
- SS6
- SS7
- SS8
- SS9
Address
72 The Ridgeway
Chalkwell,Westcliff-on-Sea
Essex
SS0 8NU
01702719966
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Images & Videos
Featured Review
a
Nov 18,2022
Nov 18,2022
0
people found
this helpful
this helpful
Amazing professional and polite service. I have been a landlord and seller with Appointmoor and their attention to detail and ability to keep situations smooth and calm is a credit to them. I have always found them to be fantastic value and nothing is too ...
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Featured Review
a
Jun 06,2019
Jun 06,2019
0
people found
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Highly recommend this estate agent. We have recently sold a property with them and their sales team are friendly, efficient, professional and easy to keep in touch with. They even helped keep an eye on the property for us because we were selling from a ...
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Comment on agent fees
Very reasonable and kept to quote even though they did more than expected
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Jul 20,2018
Jul 20,2018
1
people found
this helpful
this helpful
Thank you to all at Appointmoor who were involved in the sale of my elderly mother's flat in Westcliff. Appointmoor were our second choice initially but following 8 weeks of inactivity from another agent, Mike, Amy and the team were a breath of fresh air.
The ...
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Comment on agent fees
Fees were competitive
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Jul 11,2018
Jul 11,2018
0
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The property management team dealt with a very tricky boiler issue for me very well from a landlords perspective and have also organised some general renovation work through their tradesman contacts that have been very reasonable and efficient....
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Comment on agent fees
Agent fees are very reasonable
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Jul 03,2018
Jul 03,2018
1
people found
this helpful
this helpful
My husband and I recently purchased a property through Appointmore Estates and we would just like to say that from start to finish our transaction was handled in a very professional and efficient manner.
Amie, Senior Sales Negotiator met us at the property and introduced ...
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Jun 29,2018
Jun 29,2018
2
people found
this helpful
this helpful
Difficult sale as probate meant a 6 month delay after sale agreed but Rebecca kept up communication and pushed things through at the end, ensuring the solicitors got on with things....
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Comment on agent fees
Very reasonable
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“We had an unsteady start with regards to a previous sales progressed but on Rebecca's arrival everything changed....”
Jun 01,2018
Jun 01,2018
0
people found
this helpful
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Amie has been our point of contact for the last two years, in which we struggled with buyers pulling out at the last minute which was very disheartening. Amie never lost faith and persevered throughout with viewings and kept us hopeful. Rebecca was a breathe ...
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Comment on agent fees
Worth every penny!
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May 14,2018
May 14,2018
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My wife and I we very pleased with Rebecca's proactive help and chasing of the legal teams. She was helpful and diplomatic....
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Apr 24,2018
Apr 24,2018
1
people found
this helpful
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Appointmoor managed my property when it was a rental before then dealing with the sale, so this review covers both aspects.
I've named Amie and Rebecca above as I had the most contact with them throughout the sales process, but all Appointmoor staff I dealt ...
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Comment on agent fees
Fees were fair and competitive.
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Mar 21,2018
Mar 21,2018
0
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I have used different agents in the past when selling properties and to be honest the service received from Appointmoor is by far the best.
They negotiated with the buyers on price and were able to get me the full asking price.
The Sales Progressor, ...
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Comment on agent fees
Worth every penny
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Feb 26,2018
Feb 26,2018
1
people found
this helpful
this helpful
Good constant communication taking the need for me to be in communication with everyone, relaying all updates as soon as they are received....
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Jan 31,2018
Jan 31,2018
0
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this helpful
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Professional, polite, always returning the call (even past working hours), understanding, capable to deal with stressed out clients efficiently, helping to deal with Solicitors.
Thank you ladies for making this stressful experience easier to cope with! Thank you for my new home ð ...
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Comment on agent fees
N/a - i bought through this agent
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Jan 22,2018
Jan 22,2018
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Sophie was really helpful and friendly from the start. Sophie was great showing me all the details of the flat and answering my many questions! It was great to get excellent personal service, with everyone happy to help if Sophie wasn't available. Their referencing service ...
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Comment on agent fees
Good value, and easy to know how much was due and when
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Jan 19,2018
Jan 19,2018
0
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Since I've moved into my property Hazel and Sarah and Zak have bent over backwards to get repairs done, always come back to me really quickly and been really helpful with updates and phone calls....
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Comment on agent fees
Good.
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Yes
Dec 23,2017
Dec 23,2017
0
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What a proffesional company!!! I cannot recommend Appointmoor enough, I rented previously for 8 years from a very unprofessional company so when we decided to move we was shocked at how accommodating Appointmooor was. Friendly, proffesional and nothing was too much for them. Accommodated us in ...
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Comment on agent fees
Average fees, as expected
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Dec 06,2017
Dec 06,2017
0
people found
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Both Agents were very good at communicating and getting in touch with me regarding the property.
Rebecca in particular was excellent at answering all my queries. Which as a first time buyer was very useful.
Very grateful for their time....
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“Excellent service provided (calm, measured, informative) throughout a very difficult ......”
Dec 02,2017
Dec 02,2017
0
people found
this helpful
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Excellent service provided (calm, measured, informative) throughout a very difficult sale and purchase due to divorce (although their tenacity did not go down very well with my conveyancing solicitor at times!!)...
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Comment on agent fees
We did a deal (!) so happy with the fees
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Nov 09,2017
Nov 09,2017
0
people found
this helpful
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Appointmoor have a robust client base and clearly take pride in understanding their needs. We had viewings lined up instantly and sold our property within 24 hours.
The team are proactive, providing regular updates throughout the progression of the sale, both good news and obstacles. This ...
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Comment on agent fees
Competitive.
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Yes
Oct 13,2017
Oct 13,2017
0
people found
this helpful
this helpful
My overall experience with Appointmoore was excellent. I was kept informed every step of the way through my property sale.
Every time that I called the office a member of staff was always available for an update on progress, or advice on how to proceed.
...
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Comment on agent fees
A very fair price for the service I received.
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Aug 24,2017
Aug 24,2017
0
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We sold mother's retirement flat and Matt obtained a fair price for it. Alison chased the chain doing work that we would have expected the solicitor to have done.
We would certainly use this firm when we sell our home at some time in the ...
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Comment on agent fees
Reasonable fees
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Jul 01,2017
Jul 01,2017
0
people found
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very friendly, understanding and efficient. Me and my partner are both self employed and often we don't get payed on the days we expect- appointmoor understood this and never piled on the pressure whenever it came to late payments. The flat was lovely and clean ...
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Jun 19,2017
Jun 19,2017
0
people found
this helpful
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I have just moved into my rented property arranged by sophie at appointmoor. This is the first time moving and i was amazed at how quick and easy the process was! Sophie kept me up to date every step of the way and nothing was ...
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Comment on agent fees
Good
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Yes
Jun 08,2017
Jun 08,2017
0
people found
this helpful
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Having relocated to Essex from Manchester, I had to deal with numerous letting agents in the area to establish the 'lay of the land'. For the most part, I was highly disappointed with the level of service I was provided with by those agents. And ...
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Comment on agent fees
The application fees were about in line with industry average. Which I do believe is too high overall as I know the costs paid out by letting agents to the referencing agencies.
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Jun 04,2017
Jun 04,2017
0
people found
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Excellent service from start where my property was let within 24hours of advertising and i was then kept informed with regular updates about how the proposed tenancy was progressing....
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Comment on agent fees
I Found the agents fees to be very reasonable
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May 26,2017
May 26,2017
0
people found
this helpful
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Well what can I say? Sophie was punctual and responsive to all e mails etc I always felt valued and confident we would achieve my goal which we did !
She has great personailty and positive in all we discussed - I know if I have ...
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Comment on agent fees
Given the size and cost of property these are acceptable and reasonable
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May 23,2017
May 23,2017
1
people found
this helpful
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Sophie was quick and reliable when questions were asked or action required. She is a credit to your agency. The Welcome Pack supplied was very helpful...
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Comment on agent fees
Average
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May 20,2017
May 20,2017
0
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Excellent service from Paddy and Claire. Great communication and kept updated regularly. Very helpful and professional. Recently they have co-ordinated a communal repair which has involved insurers, landlord, managing agent, contractors and of course us as tenants. Fab work. Thank you....
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May 06,2017
May 06,2017
0
people found
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An agent to recommend:
- professional, yet friendly behaviour
- extremely helpful - answering all your questions, telling you everything from A to Z, even if it requires some research
- good knowledge of the area/town
A+...
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Apr 30,2017
Apr 30,2017
0
people found
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Very professional, friendly and dealt with my queries when needed. In the property within 2 months of showing interest very quick...
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Comment on agent fees
Never paid fees before so came as a shock but after asking around seemed fair for a rental property
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Apr 29,2017
Apr 29,2017
0
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Excellent treatment, very good agent, recommend the agency, I am going to work very efficiently, I am very happy to rent with you.
Thanks very much...
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Comment on agent fees
Amazing agent
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Feb 28,2017
Feb 28,2017
0
people found
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I have to say, I have been looking for properties for a few weeks and Appointmoor Estates have been good. However, Zak Weavers has been absolutely phenomenal from the moment he opened the door he was very well presented, well spoken and quite clearly passionate ...
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Feb 24,2017
Feb 24,2017
0
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Mike and Marilyn were definitely the dream team. Mike in sales and Marilyn in sales progression - working together was a most effective combination. I have been more than happy with each and every dealing with Appointmoor Estates and would highly recommend....
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Comment on agent fees
Fees very reasonable.
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Tenant Fees
Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:Holding Deposit will be the equivalent to one weeks rent (this will hold the property whilst references are carried out)
Five Weeks Deposit (the equivalent to five weeks rent)
Tenancy Amendments £50.00 plus VAT (£60.00 inc VAT)
Tenancy Renewal Fee for tenancies entered into on or before 31st May 2019 £75.00 plus VAT (£90.00 Inc VAT)
Early Termination Fee should you require to end the tenancy early, tenants will be liable to cover the rent until a suitable tenant is found & to cover the landlords agency fees (all fees will be discussed and put in writing)
Tenants will be charged at cost to replace Keys/Security Fobs/Parking Permits
Property Redress Scheme: The Property Ombudsman (TPO) Milford House, 43-55 Milford Street, Wiltshire, SP1 2BP
Client Money Protection: Propertymark, Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG Last updated at 06/06/2019, 4:57 PM by kate Palmer
Complaints Procedure
Contact our office on 01702 719966 to discuss or alternatively email [email protected] for the attention of Ms C. Leslie or Mr J. Speller and you will receive a response within three working days.
Last updated at 10:26 AM 26/11/2021 by allAgents
