Appointmoor Estates
4.8/5, 81 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1998, we’re proud to be theonly estate agency in the heart of Chalkwell.From our early days we’ve expanded with the market and today we have a dedicated team of staff members, many of whom have been with us since the start. Our team are experts in ... show more Established in 1998, we’re proud to be the
only estate agency in the heart of Chalkwell.

From our early days we’ve expanded with the market and today we have a dedicated team of staff members, many of whom have been with us since the start. Our team are experts in all of the surrounding local areas.
Our growth and success lie in our open-minded approach; we welcome any prospective client.
Not only do we really know the sales market, but we’re quietly confident that we hold the largest rental portfolio in the area and there is little we don’t know about lettings, property and block management.
We’ve helped many investors find and establish rental property portfolios, and a high percentage of our clients have returned time and time again.
Whether you’re a first-time client or more experienced investor, you can be assured that you’ll really be listened to as the individual you are.
We do what we say we’re going to do, and we do it well.

We are members of NAEA, ARLA, Safe Agent Scheme, ARMA, The Property Ombudsman and Tenancy Deposit Scheme.
Appointmoor Estates

Latest Reviews

 View all Reviews 81
Featured Review
a
reviewed by 'klinton'
“Amazing professional and polite service. I have been a landlord and seller with Appointmoor and their attention to detail and ......”
Featured Review
a
reviewed by 'D&G'
“Highly recommend this estate agent. We have recently sold a property with them and their sales team are friendly, efficient, ......”
7th Nov 2023
reviewed by 'stmk'
“Don't fall victim for this fraud agent. They are running the business just to loot the poor....”
11th Aug 2023
reviewed by 'Wayne'
“Appointment more are not a great agency. I've been with them 10 years. It took them 6 years to fix my toilet. 10 ......”
17th Nov 2022
reviewed by 'Alex'
“Rebecca was incredibly helpful and supportive throughout the process, which took a lot longer than expected. She chased throughout and ......”
8th Apr 2022
reviewed by 'Kyriacos Michael'
“If your selling your house be ware Had a viewing on a property that I was really interested in buying ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £2,100,000
Lettings 80% 95% £595 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 26 3 22 1 15 1 2 1
Areas covered
  • SS0
  • SS16
  • SS1
  • SS15
  • SS2
  • SS14
  • SS3
  • SS4
  • SS5
  • SS6
  • SS7
  • SS8
  • SS9
Address

72 The Ridgeway
Chalkwell,Westcliff-on-Sea
Essex
SS0 8NU
01702719966

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA ARMA TPOS Sales TPOS Lettings TPOS TDS SAGEagent Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   97 to Rent   31
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Images & Videos
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Featured Review
a

“Amazing professional and polite service...”

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Nov 18,2022
Minithumbup
By: 'klinton'
Nov 18,2022
0 people found
this helpful
Amazing professional and polite service. I have been a landlord and seller with Appointmoor and their attention to detail and ability to keep situations smooth and calm is a credit to them. I have always found them to be fantastic value and nothing is too ...
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Featured Review
a

“Friendly & professional...”

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Jun 06,2019
Minithumbup
By: 'D&G'
Jun 06,2019
0 people found
this helpful
Highly recommend this estate agent. We have recently sold a property with them and their sales team are friendly, efficient, professional and easy to keep in touch with. They even helped keep an eye on the property for us because we were selling from a ...
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Comment on agent fees
Very reasonable and kept to quote even though they did more than expected
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“Sale of Flat in Westcliff...”

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Jul 20,2018
Minithumbup
By: 'AK'
Jul 20,2018
1 people found
this helpful
Thank you to all at Appointmoor who were involved in the sale of my elderly mother's flat in Westcliff. Appointmoor were our second choice initially but following 8 weeks of inactivity from another agent, Mike, Amy and the team were a breath of fresh air. The ...
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Comment on agent fees
Fees were competitive
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“Excellent property management service...”

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Jul 11,2018
Minithumbup
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Claire
By: 'James'
Jul 11,2018
0 people found
this helpful
The property management team dealt with a very tricky boiler issue for me very well from a landlords perspective and have also organised some general renovation work through their tradesman contacts that have been very reasonable and efficient....
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Comment on agent fees
Agent fees are very reasonable
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“A Big Thank You......”

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Jul 03,2018
Minithumbup
By: 'Vanessa'
Jul 03,2018
1 people found
this helpful
My husband and I recently purchased a property through Appointmore Estates and we would just like to say that from start to finish our transaction was handled in a very professional and efficient manner. Amie, Senior Sales Negotiator met us at the property and introduced ...
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“Kept everyone moving!...”

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Jun 29,2018
Minithumbup
By: 'Nigel'
Jun 29,2018
2 people found
this helpful
Difficult sale as probate meant a 6 month delay after sale agreed but Rebecca kept up communication and pushed things through at the end, ensuring the solicitors got on with things....
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Comment on agent fees
Very reasonable
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“We had an unsteady start with regards to a previous sales progressed but on Rebecca's arrival everything changed....”

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Jun 01,2018
Minithumbup
By: 'Ana'
Jun 01,2018
0 people found
this helpful
Amie has been our point of contact for the last two years, in which we struggled with buyers pulling out at the last minute which was very disheartening. Amie never lost faith and persevered throughout with viewings and kept us hopeful. Rebecca was a breathe ...
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Comment on agent fees
Worth every penny!
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“Purchase of bungalow...”

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May 14,2018
Minithumbup
By: 'Malcolm'
May 14,2018
0 people found
this helpful
My wife and I we very pleased with Rebecca's proactive help and chasing of the legal teams. She was helpful and diplomatic....
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“Brilliant from start to finish...”

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Apr 24,2018
Minithumbup
By: 'Neil'
Apr 24,2018
1 people found
this helpful
Appointmoor managed my property when it was a rental before then dealing with the sale, so this review covers both aspects. I've named Amie and Rebecca above as I had the most contact with them throughout the sales process, but all Appointmoor staff I dealt ...
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Comment on agent fees
Fees were fair and competitive.
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“Sales Progression...”

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Mar 21,2018
Minithumbup
By: 'Rattysly'
Mar 21,2018
0 people found
this helpful
I have used different agents in the past when selling properties and to be honest the service received from Appointmoor is by far the best. They negotiated with the buyers on price and were able to get me the full asking price. The Sales Progressor, ...
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Comment on agent fees
Worth every penny
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“Good constant communication taking the need for me to be ......”

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Feb 26,2018
Minithumbup
By: 'Chris'
Feb 26,2018
1 people found
this helpful
Good constant communication taking the need for me to be in communication with everyone, relaying all updates as soon as they are received....
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“Professional, polite, always returning the call (even past working hours), ......”

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Jan 31,2018
Minithumbup
By: 'Sylwia'
Jan 31,2018
0 people found
this helpful
Professional, polite, always returning the call (even past working hours), understanding, capable to deal with stressed out clients efficiently, helping to deal with Solicitors. Thank you ladies for making this stressful experience easier to cope with! Thank you for my new home 🏠...
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Comment on agent fees
N/a - i bought through this agent
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“Sophie was really helpful and friendly from the start. Sophie ......”

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Jan 22,2018
Minithumbup
By: 'Excellent,'
Jan 22,2018
0 people found
this helpful
Sophie was really helpful and friendly from the start. Sophie was great showing me all the details of the flat and answering my many questions! It was great to get excellent personal service, with everyone happy to help if Sophie wasn't available. Their referencing service ...
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Comment on agent fees
Good value, and easy to know how much was due and when
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“Since I've moved into my property Hazel and Sarah and ......”

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Jan 19,2018
Minithumbup
By: 'Kmorris'
Jan 19,2018
0 people found
this helpful
Since I've moved into my property Hazel and Sarah and Zak have bent over backwards to get repairs done, always come back to me really quickly and been really helpful with updates and phone calls....
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Comment on agent fees
Good.
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“What a proffesional company!!! I cannot recommend Appointmoor enough, I ......”

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Dec 23,2017
Minithumbdown
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Cheryl
By: 'Tanya'
Dec 23,2017
0 people found
this helpful
What a proffesional company!!! I cannot recommend Appointmoor enough, I rented previously for 8 years from a very unprofessional company so when we decided to move we was shocked at how accommodating Appointmooor was. Friendly, proffesional and nothing was too much for them. Accommodated us in ...
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Comment on agent fees
Average fees, as expected
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“Both Agents were very good at communicating and getting in ......”

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Dec 06,2017
Minithumbup
By: 'Samuel'
Dec 06,2017
0 people found
this helpful
Both Agents were very good at communicating and getting in touch with me regarding the property. Rebecca in particular was excellent at answering all my queries. Which as a first time buyer was very useful. Very grateful for their time....
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“Excellent service provided (calm, measured, informative) throughout a very difficult ......”

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Dec 02,2017
Minithumbup
By: 'Steve'
Dec 02,2017
0 people found
this helpful
Excellent service provided (calm, measured, informative) throughout a very difficult sale and purchase due to divorce (although their tenacity did not go down very well with my conveyancing solicitor at times!!)...
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Comment on agent fees
We did a deal (!) so happy with the fees
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“Appointmoor have a robust client base and clearly take pride ......”

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Nov 09,2017
Minithumbup
By: 'BenAH'
Nov 09,2017
0 people found
this helpful
Appointmoor have a robust client base and clearly take pride in understanding their needs. We had viewings lined up instantly and sold our property within 24 hours. The team are proactive, providing regular updates throughout the progression of the sale, both good news and obstacles. This ...
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Comment on agent fees
Competitive.
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“My overall experience with Appointmoore was excellent. I was kept ......”

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Oct 13,2017
Minithumbup
By: 'Emma'
Oct 13,2017
0 people found
this helpful
My overall experience with Appointmoore was excellent. I was kept informed every step of the way through my property sale. Every time that I called the office a member of staff was always available for an update on progress, or advice on how to proceed. ...
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Comment on agent fees
A very fair price for the service I received.
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“We sold mother's retirement flat and Matt obtained a fair ......”

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Aug 24,2017
Minithumbup
By: 'Daniel'
Aug 24,2017
0 people found
this helpful
We sold mother's retirement flat and Matt obtained a fair price for it. Alison chased the chain doing work that we would have expected the solicitor to have done. We would certainly use this firm when we sell our home at some time in the ...
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Comment on agent fees
Reasonable fees
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“very friendly, understanding and efficient. Me and my partner are ......”

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Jul 01,2017
Minithumbup
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Claire
By: 'Greenfield'
Jul 01,2017
0 people found
this helpful
very friendly, understanding and efficient. Me and my partner are both self employed and often we don't get payed on the days we expect- appointmoor understood this and never piled on the pressure whenever it came to late payments. The flat was lovely and clean ...
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“I have just moved into my rented property arranged by ......”

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Jun 19,2017
Minithumbup
By: 'Laura'
Jun 19,2017
0 people found
this helpful
I have just moved into my rented property arranged by sophie at appointmoor. This is the first time moving and i was amazed at how quick and easy the process was! Sophie kept me up to date every step of the way and nothing was ...
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Comment on agent fees
Good
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“Having relocated to Essex from Manchester, I had to deal ......”

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Jun 08,2017
Minithumbup
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Cheryl
By: 'Marc'
Jun 08,2017
0 people found
this helpful
Having relocated to Essex from Manchester, I had to deal with numerous letting agents in the area to establish the 'lay of the land'. For the most part, I was highly disappointed with the level of service I was provided with by those agents. And ...
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Comment on agent fees
The application fees were about in line with industry average. Which I do believe is too high overall as I know the costs paid out by letting agents to the referencing agencies.
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“Excellent service from start where my property was let within 24......”

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Jun 04,2017
Minithumbup
By: 'simon'
Jun 04,2017
0 people found
this helpful
Excellent service from start where my property was let within 24hours of advertising and i was then kept informed with regular updates about how the proposed tenancy was progressing....
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Comment on agent fees
I Found the agents fees to be very reasonable
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“Well what can I say? Sophie was punctual and responsive ......”

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May 26,2017
Minithumbup
By: 'David'
May 26,2017
0 people found
this helpful
Well what can I say? Sophie was punctual and responsive to all e mails etc I always felt valued and confident we would achieve my goal which we did ! She has great personailty and positive in all we discussed - I know if I have ...
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Comment on agent fees
Given the size and cost of property these are acceptable and reasonable
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“Sophie was quick and reliable when questions were asked or ......”

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May 23,2017
Minithumbup
By: 'Andy'
May 23,2017
1 people found
this helpful
Sophie was quick and reliable when questions were asked or action required. She is a credit to your agency. The Welcome Pack supplied was very helpful...
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Comment on agent fees
Average
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“Excellent service from Paddy and Claire. Great communication and kept ......”

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May 20,2017
Minithumbup
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Claire
By: 'Lin'
May 20,2017
0 people found
this helpful
Excellent service from Paddy and Claire. Great communication and kept updated regularly. Very helpful and professional. Recently they have co-ordinated a communal repair which has involved insurers, landlord, managing agent, contractors and of course us as tenants. Fab work. Thank you....
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“An agent to recommend:- professional, yet friendly behaviour- extremely ......”

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May 06,2017
Minithumbup
By: 'Jimbo'
May 06,2017
0 people found
this helpful
An agent to recommend: - professional, yet friendly behaviour - extremely helpful - answering all your questions, telling you everything from A to Z, even if it requires some research - good knowledge of the area/town A+...
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“Very professional, friendly and dealt with my queries when needed. ......”

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Apr 30,2017
Minithumbup
By: 'Chris'
Apr 30,2017
0 people found
this helpful
Very professional, friendly and dealt with my queries when needed. In the property within 2 months of showing interest very quick...
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Comment on agent fees
Never paid fees before so came as a shock but after asking around seemed fair for a rental property
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“Excellent treatment, very good agent, recommend the agency, I am ......”

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Apr 29,2017
Minithumbup
By: 'Brenda'
Apr 29,2017
0 people found
this helpful
Excellent treatment, very good agent, recommend the agency, I am going to work very efficiently, I am very happy to rent with you. Thanks very much...
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Comment on agent fees
Amazing agent
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“I have to say, I have been looking for properties ......”

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Feb 28,2017
Minithumbup
By: 'Jay'
Feb 28,2017
0 people found
this helpful
I have to say, I have been looking for properties for a few weeks and Appointmoor Estates have been good. However, Zak Weavers has been absolutely phenomenal from the moment he opened the door he was very well presented, well spoken and quite clearly passionate ...
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“Mike and Marilyn were definitely the dream team. Mike in ......”

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Feb 24,2017
Minithumbup
By: 'Jeremy'
Feb 24,2017
0 people found
this helpful
Mike and Marilyn were definitely the dream team. Mike in sales and Marilyn in sales progression - working together was a most effective combination. I have been more than happy with each and every dealing with Appointmoor Estates and would highly recommend....
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Comment on agent fees
Fees very reasonable.
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Tenant Fees

Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

Holding Deposit will be the equivalent to one weeks rent (this will hold the property whilst references are carried out)
Five Weeks Deposit (the equivalent to five weeks rent)
Tenancy Amendments £50.00 plus VAT (£60.00 inc VAT)
Tenancy Renewal Fee for tenancies entered into on or before 31st May 2019 £75.00 plus VAT (£90.00 Inc VAT)
Early Termination Fee should you require to end the tenancy early, tenants will be liable to cover the rent until a suitable tenant is found & to cover the landlords agency fees (all fees will be discussed and put in writing)
Tenants will be charged at cost to replace Keys/Security Fobs/Parking Permits


Property Redress Scheme: The Property Ombudsman (TPO) Milford House, 43-55 Milford Street, Wiltshire, SP1 2BP

Client Money Protection: Propertymark, Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG
Last updated at 06/06/2019, 4:57 PM by kate Palmer
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact our office on 01702 719966 to discuss or alternatively email [email protected] for the attention of Ms C. Leslie or Mr J. Speller and you will receive a response within three working days.
Last updated at 10:26 AM 26/11/2021 by allAgents

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