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The UK's Largest Customer Review Website for the Property Industry
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4.3/5, 147 Reviews
78% Recommended
67% letting valuation accuracy
81% letting fee satisfaction
Apartment Wharf
71-75 Shelton Street, London, Greater London
WC2H 9J
020 3868 4400
No procedure set.
Last updated at 10/4/2022, 5:18:52 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
5 | 1 | 110 | 22 | 0 | 0 | 0 | 0 | 1 | 8 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 67% | 81.00% | £495 | £9,999 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
2024 Best Letting Agent in Greater London
Jessie
By : 'Kasun'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Jaspreet was very supportive throughout the process. He explained everything nicely and he was quick to respond. Highly recommend him to ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Kasun, thank you for your feedback. We are delighted to hear you are happy with your experience with us. Regards, Customer Service ...
Jessie
Federica
By : 'Katherine'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
They were helpful, professional and responsive and i was able to quickly and efficiently get all the information needed and sign my ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Katherine, thank you for your feedback. We really appreciate you are happy with our service. Regards, Customer Service ...
By : 'Cillian'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : No
Postcode : E14
If I could leave 0 stars I would! Utterly appalling to deal with, I had a rental contract for 4 months. From the very start the shower in my shared bathroom was cold and despite myself and the other tenant continuously raising issues on their app, it wasn't fixed throughout the tenancy. Not ... Read Full Review
By : ApartmentWharf
Dec 23, 2022Dear Cillian, thank you for your feedback. We\'re sorry to hear you are unhappy with your experience with us. We\'re always trying to improve our service. I\'ve gone through the issues that you had ...
By : 'Aini'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
She is really unprofessional and reply slowly! I already paid the deposit and just tell me the room is not available?! Never meet an agent like ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Aini, thank you for your feedback. We are sorry to hear you are unhappy with our service. It may happen that tenants who are supposed to move out change their minds last minute. By law, we ...
Jessie
By : 'Maurizio'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Great experience with Jessie which was incredibly helpful. Answered all my questions and was able to set everything in a really short period of ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Maurizio, thank you for your feedback. We are delighted you are happy with your experience with us. Regards, Customer Service ...
Jessie
By : 'B.O.'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : e14
Jessie is a consummate professional! She is really deserving of recognition. In my dealing with her, she worked overtime, and beyond reasonable time. She was available on weekend nights, late nights, responding to my queries, and seeking to ensure that my needs were met. I am satisfied with this ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear B.O., thank you for your feedback. We are delighted to hear you are happy with your experience with us. Regards, Customer Service ...
Jessie
Federica
By : 'CJ'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I’ve had a few admin issues with this company, but my agent Jaspreet has been very helpful at sorting them out whenever I’ve contacted her. It’s very handy to be able to contact by both WhatsApp and email, and it’s good that I’ve always had a reply ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear CJ, thank you for your feedback. We are delighted you are happy with your experience with us. Regards, Customer Service ...
Jessie
By : 'Coral'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E18
Super easy renting with apartment wharf and Jessie. She gave me lots of options really quickly and I was able to sort a new flat in less than a day. Thank ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Coral, thank you for your feedback. We really appreciate you are happy with our service. Regards, Customer Service ...
Jessie
By : 'Mélyssa'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I would recommend this agency for Jessie ! Within one day she helped me found my room that I always wanted ! Very professional and understood quickly what I was looking for. She was very reactive whenever I needed her help. I know who to contact when I want to re locate ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Melyssa, thank you for your feedback. We are delighted to hear you are happy with your experience with us. Regards, Customer Service ...
By : 'Gabriel'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £790
Would you recommend ? : No
Postcode : E14
WARNING!! They are very shady and they will charge you absurd prices for absurd things at the end of your contract in an attempt to keep your deposit. They have charged us thnigs like 56£ for a wardrobe handle and absurd overuse energy bill. Do not fall for that ... Read Full Review
By : ApartmentWharf
Dec 23, 2022Dear Gabriel, thank you for your feedback. We are quite surprised by your review, since you have decided to use our services again after these comments and have again renewed your tenancy with us. ...
Jessie
By : 'Euan'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : E14
Super helpful, always happy to assist with anything I need in a timely manner. Very professional and knowledgeable! Couldn’t have asked for a better agent. Would highly ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Euan, thank you for your feedback. We really appreciate you are happy with our service. Regards, Customer Service ...
By : 'Pawel'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £780
Would you recommend ? : No
Postcode : E14
Is that rating just terrible? I don't even have words to describe how shit and unfair that agency is there is no one to help they all would just take your money and put you sleep on the streets if they could. 6 months tenancy in the flat at e143jj which was dirty and old, obviously pictures ... Read Full Review
By : ApartmentWharf
Dec 23, 2022Dear Pawel, thank you for your feedback. To be honest, we are quite shocked by your review, which is most unfair. The pictures show exactly the conditions of the apartment. Additionally, as explained ...
Nassim
By : 'Liu'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Nassim was proffisioal and went the extra mile for me. I have booked the room with Apartment wharf and I had an excellent service provided by the ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Liu Yyjun, thank you for your feedback. We are delighted you are happy with your experience with us. Regards, Customer Service ...
Jessie
By : 'Mitchell'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Rent PCM : £1040
Would you recommend ? : No
Postcode : E16
Jaspreet was very unresponsive, and seemed unable to give straight answers to enquires. Unfortunately poor service, hence the 1 star ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Mitchell, thank you for your feedback. We\'re sorry to hear you are unhappy with your experience with us. We\'re always trying to improve our service. We hope you\'ll choose us again in the ...
By : 'Laura'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
WORST agency ever! They hold you responsible for every damage, and when you report that there is a damage in the property they don’t respond to you for at least 2 weeks before the issue got repaired. You can draw attention to them when something needs fixing or if something has ... Read Full Review
By : ApartmentWharf
Dec 22, 2022Dear Laura, your feedback is very important for us in order to improve our service. We are sorry to hear you have been unhappy with our service. Our team always try their best to respond to all ...
Nassim
By : 'Cillian'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
My agent Nassim has been excellent, always available for help and very professional. Truly appreciate the service I've received so ... Read Full Review
By : Apartmentwharf Ltd
Dec 21, 2022Dear Cillian, thank you for your feedback. We are delighted to hear you are happy with your experience with us. Regards, Customer Service ...
By : 'Dan'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E18
The whole process of bookings was very smooth. Good service provided by Nassim , I would recommend him to anyone ... Read Full Review
By : Apartmentwharf Ltd
Dec 22, 2022Dear Dan, thank you for your feedback. We are delighted you are happy with your experience with us. Regards, Customer Service ...
Jessie
By : 'Tenant'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Jaspreet has been very helpful in timely communication, arrangements and the whole process of renting/reference checke. Great service and advisory in terms of the process, making sure the process went smoothly. She also instantly answered the questions I had via messageand and made the process so ... Read Full Review
By : Apartmentwharf Ltd
Dec 21, 2022Thank you for your feedback. We are delighted to hear you are happy with your experience with us. Regards, Customer Service ...
Nassim
By : 'Rubin'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I was in contact with Nassim and he was very helpful and professional throughout the whole process of the booking, would ... Read Full Review
By : Apartmentwharf Ltd
Dec 21, 2022Dear Rubin, thank you for your feedback. We are delighted you are happy with your experience with us. Regards, Customer Service ...
Nassim
By : 'Dang'
Branch : London ,71-75 Shelton Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Thanks to Nassim for the help and support in finding a flat within short time. He made the room reservation very easy ... Read Full Review
By : Apartmentwharf Ltd
Dec 21, 2022Dear Dang, thank you for your feedback. We really appreciate you are happy with our service. Regards, Customer Service ...