Andrews
4.3/5, 1191 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

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Latest Reviews

 View all Reviews 1191
10th Oct 2024
reviewed by 'E.W.D.F'
“The Property Management Team at Andrews are very efficient in the service they provide.Thank you to: Sharon Tildesley‑Hunt-Property ......”
7th Aug 2024
reviewed by 'Jane'
“Damien Hanson thank you for helping us sell our property.You are professional and friendly and kept us informed every ......”
17th Jul 2024
reviewed by 'Michael'
“Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly ......”
26th Apr 2024
reviewed by 'Sean'
“Thanks to anum for her wonderful service at Andrew's headington...”
9th Apr 2024
reviewed by 'Eileen Barker'
“I would thoroughly recommend Andrews Estate Agents, Witney branch. Becca at Andrews has just handled the sale of my property. ......”
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
339 31 292 116 219 13 100 6 42 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties

No Properties

Andrews Branches (view all 59)
Abingdon, OX14
Andrews Lettings and Management, Streatham Branch, SW16
Balham London, SW12
Barnet, EN5
Bath, BA1
Bath, BA2
Bath Newbridge, BA1
Bexhill On Sea, TN39

“Gemma was extremely positive and efficient and her valuation was ......”

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Mar 23,2016
Minithumbup
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Gemma
By: 'Roger'
Mar 23,2016
0 people found
this helpful
Gemma was extremely positive and efficient and her valuation was very accurate. Leigh kept us fully informed throughout the sale process and a sale was effected within 10 days of putting the house on the market....
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Comment on agent fees
As expected
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“From a purchasers point of view the branch took into ......”

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Mar 16,2016
Minithumbup
By: 'Hannah'
Mar 16,2016
0 people found
this helpful
From a purchasers point of view the branch took into account all of our preferences for a new property and helped us fine the right house. Attentive service and very helpful throughout the process....
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“I would highly recommend using Andrews estate agents, very efficient, ......”

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Mar 14,2016
Minithumbup
By: 'Neil'
Mar 14,2016
0 people found
this helpful
I would highly recommend using Andrews estate agents, very efficient, understanding and patient, and we were kept updated regularly. Overall an excellent experience and they made the sale of our house painless....
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Comment on agent fees
Happy with the agents fees, cheaper overall.
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“We had a fantastic service from Andrews Botley recently. Right ......”

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Mar 08,2016
Minithumbup
By: 'A.M'
Mar 08,2016
0 people found
this helpful
We had a fantastic service from Andrews Botley recently. Right from the start we felt that they were the right agency to represent us - Gemma gave what we felt was a realistic estimate selling price, then smoothly helped us place the house on the ...
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Comment on agent fees
We had a very fair agreement made from the outset
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“Stephanie was an absolute pleasure to deal with throughout. The ......”

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Feb 25,2016
Minithumbup
By: 'Clare'
Feb 25,2016
0 people found
this helpful
Stephanie was an absolute pleasure to deal with throughout. The process of renting away from home was all very new and daunting to me, but she went above and beyond in her help and consideration....
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“Very good at finding a new tenant. Their admin thereafter ......”

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Feb 25,2016
Minithumbdown
By: 'sr'
Feb 25,2016
1 people found
this helpful
Very good at finding a new tenant. Their admin thereafter is atrocious. Even though I used them to find me a tenant for me to manage thereafter, they constantly spooked the tenants by suggesting they review the lease, asked for payments for setting up the ...
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“I'd like to leave this review as a token of ......”

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Feb 23,2016
Minithumbup
By: 'maja2013'
Feb 23,2016
0 people found
this helpful
I'd like to leave this review as a token of my appreciation for Stephanie, she went above and beyond to help me move as quickly and as stress free as possible, I'd like to say a huge thank you to her for being so nice ...
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“Instructed Andrews to let our flat. Firstly the fees were ......”

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Feb 03,2016
Minithumbdown
By: 'Meg25'
Feb 03,2016
6 people found
this helpful
Instructed Andrews to let our flat. Firstly the fees were one of the more expensive on the market, however you get what you pay for, or so I thought. There were very few viewings - although the young lady assured us that they had a ...
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What agent could do to change your mind?
Way to expensive
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Comment on agent fees
Way to expensive
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“Everyone was extremely helpful, very enthusiastic and would always keep ......”

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Jan 26,2016
Minithumbup
By: 'Pete'
Jan 26,2016
0 people found
this helpful
Everyone was extremely helpful, very enthusiastic and would always keep us up to date with what was happening whilst we were purchasing our house. Whenever I rang up and mentioned my name, they knew who I was and which property we were buying. Anytime we ...
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“Horrible agency.Do not rent with them!NO professionalism, no ......”

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Dec 07,2015
Minithumbdown
By: 'sassma'
Dec 07,2015
2 people found
this helpful
Horrible agency. Do not rent with them! NO professionalism, no punctuality, no reliability. Extremely high fees for no service at all. Especially the property manager at the Balham branch Tom Giboney was incredibly unhelpful and disrespectful. Would not recommend at all!...
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Comment on agent fees
incredibly high fees for no service or really bad service
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By: JP Saint-Avit
Mar 29, 2016
View all comments (1)
Dear Sassma, Thank you for your All Agents posting. I would like to reassure you that Andrews is genuinely committed to giving its customers the best possible service, and I am sorry to hear that we have not met your expectations on this occasion. Furthermore, all customer comments are taken very seriously and investigated thoroughly with every effort made to ensure that the outcome is balanced, objective and fair to you, and to the members of staff involved. Please contact me direct as be ...

“We have been in touch with Vicki at the Tewkesbury ......”

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Nov 24,2015
Minithumbdown
By: 'Vicki'
Nov 24,2015
0 people found
this helpful
We have been in touch with Vicki at the Tewkesbury branch for about 10 months about a prospective property rental in Tewkesbury. She visited the flat and advised us, taking considerable time to work with us about what might be needed to market this property well. ...
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“At Andrews Lettings and Management in Stroud, Maggie O'Connell and ......”

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Oct 07,2015
Minithumbup
By: 'Rosalind'
Oct 07,2015
3 people found
this helpful
At Andrews Lettings and Management in Stroud, Maggie O'Connell and the team have managed my property with friendly and efficient service for three years. The team have selected suitable tenants and all repairs and maintenance issues have been arranged without delay....
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“I have been using Andrews for other 9 years now and ......”

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Oct 01,2015
Minithumbup
By: 'Keith'
Oct 01,2015
0 people found
this helpful
I have been using Andrews for other 9 years now and have always found them to be super efficient. In my latest dealings Abigail swiftly found me a new tenant when the property became vacant. Extremely helpful and always friendly throughout....
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“James Oulton sold my house in just one viewing this ......”

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Sep 30,2015
Minithumbup
By: 'Alan'
Sep 30,2015
2 people found
this helpful
James Oulton sold my house in just one viewing this summer in the evening for just under the asking Price at the time just before the people viewed it he was confidant that he might be able to sell it because he had some cliants ...
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“As this was my first time I was looking for ......”

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Sep 30,2015
Minithumbup
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Jack
By: 'Alex'
Sep 30,2015
0 people found
this helpful
As this was my first time I was looking for a flat to rent in the UK, both Jack and Anne were very helpful and explanatory regarding the whole procedure and the required paperwork. Furthermore, both of these agents responded quickly (either by phone or ...
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“Abigail was always available to walk through the process, discuss ......”

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Sep 29,2015
Minithumbup
By: 'Barry'
Sep 29,2015
0 people found
this helpful
Abigail was always available to walk through the process, discuss and suggest actions to overcome any challenge during the letting process. Timelines and fees were clear up front and Abigail acted throughout with our best interests at heart. She worked very quickly to confirm the ...
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“Been using Andrews particularly the balham branch for a few ......”

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Sep 28,2015
Minithumbup
By: 'K'
Sep 28,2015
0 people found
this helpful
Been using Andrews particularly the balham branch for a few years now and the service has been excellent.Marcus and on this occasion provided excellent customer service and get me appraised of progress on the letting. Would highy recommend both for acknowledgement. They give estate ...
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Comment on agent fees
Competitive
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“I was very happy with the service provided from Emmanuel ......”

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Sep 28,2015
Minithumbup
By: 'Raneisha'
Sep 28,2015
0 people found
this helpful
I was very happy with the service provided from Emmanuel at Andrews in Balham. He was highly professional and made every effort in understanding my requirements, which resulted in an ideal rental property match. Transactions were straightforward and queries were always promptly addressed enabling my ...
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“I contacted Rachel when the agent I had initially placed ......”

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Sep 28,2015
Minithumbup
By: 'Alex'
Sep 28,2015
0 people found
this helpful
I contacted Rachel when the agent I had initially placed my property with, had made some fundemental errors in the initial marketing and completed several viewings with applicants whose feedback was that they didn't want the proprty for 2 months or it was too high in ...
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“Marcus went out of his way to find us a ......”

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Sep 28,2015
Minithumbup
By: 'anonymous'
Sep 28,2015
0 people found
this helpful
Marcus went out of his way to find us a new property. He listened to our specifications carefully and found us a property which matched our needs perfectly. We were delighted with the service he provided and also found him to be very professional and ...
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“They handled the whole process of marketing and finding a ......”

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Sep 28,2015
Minithumbup
By: 'Paul'
Sep 28,2015
3 people found
this helpful
They handled the whole process of marketing and finding a suitable tenant for my property smoothly and efficiently and with courtesy. I would highly recommend them...
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“Rose is very professional, knowledgable and flexible. She was available ......”

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Sep 27,2015
Minithumbup
By: 'Maria'
Sep 27,2015
0 people found
this helpful
Rose is very professional, knowledgable and flexible. She was available to meet with us and provide a comprehensive overview of their services as a letting agent providing a full management service. Rose's communications are clear and regular and I would not hesitate to recommend her ...
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“I have used the Andrews Property and Management team for 14......”

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Sep 26,2015
Minithumbup
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Julie
By: 'Suzanne'
Sep 26,2015
0 people found
this helpful
I have used the Andrews Property and Management team for 14years. Julie is a fairly new member to the team and has been dealing with my property since the latter part of 2014! It has been a challenging year as I had to evict my tenants ...
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“I've always had a prompt response to issues that have ......”

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Sep 25,2015
Minithumbup
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Michelle
By: 'M.'
Sep 25,2015
1 people found
this helpful
I've always had a prompt response to issues that have arisen, and have been pleased with the anticipation of situations....
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“Earlier this year, I received very helpful assistance and advice ......”

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Sep 24,2015
Minithumbup
By: 'M'
Sep 24,2015
0 people found
this helpful
Earlier this year, I received very helpful assistance and advice in connection with the grant of a new tenancy of the flat which we had recently purchased....
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“We were very fortunate in having Michelle as our property ......”

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Sep 24,2015
Minithumbup
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Michelle
By: 'Alex'
Sep 24,2015
1 people found
this helpful
We were very fortunate in having Michelle as our property managing agent from Andrews. She was very helpful in the early stages of moving into our flat, acting as a brilliant mediator between ourselves and the owners, ensuring any issues we had were swiftly dealt ...
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“We had bought the property from Andrews Estate Agency for ......”

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Sep 24,2015
Minithumbup
By: 'M'
Sep 24,2015
0 people found
this helpful
We had bought the property from Andrews Estate Agency for personal use and were so pleased with the service that when we came to let it, we had no hesitation in using Andrews Letting Agency to take care of the process. Holly was the negotiator ...
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Comment on agent fees
The fees were reasonable, given the comprehensive level of service.
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“Andrews lettings Romford, ate friendly, professional, reliable and I would ......”

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Sep 23,2015
Minithumbup
By: 'Louise'
Sep 23,2015
0 people found
this helpful
Andrews lettings Romford, ate friendly, professional, reliable and I would highly recommend them....
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“My partner and I rented a "furnished" flat in Abingdon. ......”

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Sep 23,2015
Minithumbdown
By: 'Lisa'
Sep 23,2015
3 people found
this helpful
My partner and I rented a "furnished" flat in Abingdon. However, there was only one bed for a 2 bed FURNISHED flat and was not cleaned prior to arrival; scuff marks on carpet and walls, mould and stains in shower room, ripped sofas, grime all along ...
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What agent could do to change your mind?
Put more effort into making your furnished accommodation actually furnished. Ensure that all appliances work to a better standard than "almost broken".
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By: Katie
Sep 28, 2015
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Dear Lisa, I am sorry to hear that you were dissatisfied with the service you received. We would like to look into your experience with Andrews. Please contact Katie Finch the Branch Manager of the Lettings Department in the Abingdon office on 01235 535660 or email [email protected] . Kind Regards Katie Finch ...

“Dan Walter's service was excellent. He contacted me with the ......”

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Sep 23,2015
Minithumbup
By: 'Tim'
Sep 23,2015
0 people found
this helpful
Dan Walter's service was excellent. He contacted me with the property, and responded quickly when I asked for a viewing. He understood my needs from the beginning, and worked to meet them, in a professional but friendly way....
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Comment on agent fees
Fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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