“Having rented property over several years with Andrews Estate Agents ......”
5 Star Review
Jan 24,2017
By:
'Mark'
Jan 24,2017
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: GL5
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Rent PCM: £450
Postcode: GL5
1
people found
this helpful
Having rented property over several years with Andrews Estate Agents and Letting Agency, I can say I am very happy with their service.They have always found suitable tenants on time and always let me know immediately if there is any problem and do their ...
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Comment on agent fees
Good
1
people found
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Yes
“As a new Tenant I am very impressed with the ......”
5 Star Review
Jan 19,2017
By:
'Sue'
Jan 19,2017
Branch: Gloucester, 24 King Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GL10
Branch: Gloucester, 24 King Street
Lettings (as a Tenant)
Postcode: GL10
1
people found
this helpful
As a new Tenant I am very impressed with the lettings department, not only Maggie but the whole team. Nothing is too much trouble and a very efficient service is always provided in a very helpful, friendly and professional way. I have no complaints at ...
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Comment on agent fees
Average
1
people found
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Yes
“Personable, professional approach, attention to detail whilst managing expectations of ......”
5 Star Review
Jan 17,2017
By:
'LaylaStoneHill'
Jan 17,2017
Branch: Bristol, 10 Temple Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS15
Branch: Bristol, 10 Temple Street
Lettings (as a Tenant)
Postcode: BS15
1
people found
this helpful
Personable, professional approach, attention to detail whilst managing expectations of both the prospective client and Landlord.
Clear concise communication of the current situation and future steps allowing the transition to be a stress free, professional experience....
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Comment on agent fees
Fees in general should not be used in my personal opinion as at an already stressful time, financially and personally, referencing fees add to this. Letting agents should make their income from the landlords once a tenant is successfully placed. For this cost to blatantly fall on the prospective tenant is unfair when they are already paying the landlord high costs to rent their property on a monthly basis
1
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“we feel very let down, took a rented property for 7 ......”
2 Star Review
Jan 10,2017
By:
'Andy'
Jan 10,2017
Branch: Eastbourne, 20 Cornfield Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN23
Branch: Eastbourne, 20 Cornfield Road
Lettings (as a Tenant)
Postcode: BN23
0
people found
this helpful
we feel very let down, took a rented property for 7 months but asked before renting could we extend for a longer period, agent advised there would be no problem. Now we need to extend we have been told we can only extend by a month ...
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Comment on agent fees
Cannot comment as we have not rented before.
0
people found
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“I found Anne condescending and frankly rude, she even shushed ......”
1 Star Review
Dec 16,2016
By:
'MrsColumbo'
Dec 16,2016
Branch: Barnet, 69 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EN5
Branch: Barnet, 69 High Street
Lettings (Prospective customer)
Postcode: EN5
6
people found
this helpful
I found Anne condescending and frankly rude, she even shushed me in the middle of a sentence. She talks down to you like a child and acts as thought she is doing you a massive favour. Ultimately, her attitude and the agencies extortionate fees put ...
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Comment on agent fees
Absurd, I believe they are around £235pp and the same if you need a guarantor! Also tenancy renewal fee. They don't seem to realise that it is these things that will put tenants off and ultimately they will struggle to find their landlords tenants as a result.
6
people found
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“Andrews Bear Flat were very experienced and knowledgeable about the ......”
5 Star Review
Dec 09,2016
By:
'Helen'
Dec 09,2016
Branch: Bath, 9 Wellsway Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
this helpful
Andrews Bear Flat were very experienced and knowledgeable about the housing market, very committed and very helpful with good advice. Great with communication, always friendly and pleasant to speak to and good at managing client's anxieties during the selling process. They put the client's needs ...
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Comment on agent fees
Fees not as high as some agents but high when compared the newer ways of selling now available.
1
people found
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“Very well informed agents. The house we were selling was ......”
5 Star Review
Dec 04,2016
By:
'Lynne'
Dec 04,2016
Branch: Bath, 9 Wellsway Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
this helpful
Very well informed agents. The house we were selling was in an area under prospective redevelopment and we were nervous about being able to sell it. Andrews were more confident about selling it than other agents and very reassuring. They valued the property higher than ...
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Comment on agent fees
I negotiated a fixed fee agreement on the sale and this meant that the fees came out cheaper than the other agents we spoke too. Also no tie in to using any of their conveyancing agents which was fantastic (some of the others we spoke to did) as we already had solicitors in place. Fairly standard price for using a branch based estate agent.
1
people found
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Yes
“The team were very knowledgeable and experienced about the housing ......”
5 Star Review
Nov 30,2016
By:
'Helen'
Nov 30,2016
Branch: Bath, 9 Wellsway Bear Flat
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 9 Wellsway Bear Flat
Sales (as a Vendor)
Postcode: BA2
1
people found
this helpful
The team were very knowledgeable and experienced about the housing market. They were very helpful with good advice. Good at communicating, always friendly and pleasant to speak to and able to manage client's anxieties during the selling process. A very professional and supportive team that ...
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Comment on agent fees
Not as high as some agents but high compared to some of the newer ways to sell a house.
1
people found
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“All the staff have been very helpful and efficient. The ......”
5 Star Review
Nov 25,2016
By:
'Trevor'
Nov 25,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GL6
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Postcode: GL6
4
people found
this helpful
All the staff have been very helpful and efficient. The process of getting a new tenant went very well and all the admin work was carried out without any problems. They also make a very nice cup of tea, and always have biscuits in the ...
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Comment on agent fees
The fees could always be lower and I think I could have done a lot of the work myself. The only thing I would need would be the inventory. So I think you may need to be more flexible with the contracts that you offer.
4
people found
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Yes
“Rosie and her team at the Bath (Newbrdige) branch were ......”
5 Star Review
Nov 15,2016
By:
'Mr'
Nov 15,2016
Branch: Bath, 43 Newbridge Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BA1
Branch: Bath, 43 Newbridge Road
Sales (as a Buyer)
Postcode: BA1
0
people found
this helpful
Rosie and her team at the Bath (Newbrdige) branch were very helpful during the purchase of our property. Responses were always quick and personal and they kept us updated throughout the process. We completed on time and are very happy with our house....
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0
people found
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Yes
“Although I have used Andrews to manage my property for ......”
5 Star Review
Oct 30,2016
By:
'Geraldine'
Oct 30,2016
Branch: Tewkesbury, 128 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GL20
Branch: Tewkesbury, 128 High Street
Lettings (as a Landlord)
Postcode: GL20
0
people found
this helpful
Although I have used Andrews to manage my property for many years I have always been very hands on when letting to new tenants. Recently, however, my tenants gave notice while I was abroad on holiday and I cannot speak highly enough of the excellent ...
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0
people found
this helpful
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Yes
“Emmanuel took a friendly and informed approach to showing us ......”
5 Star Review
Oct 28,2016
By:
'FN24'
Oct 28,2016
Branch: London, 2-3 Balham Station Road
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: SW12
Branch: London, 2-3 Balham Station Road
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: SW12
0
people found
this helpful
Emmanuel took a friendly and informed approach to showing us around the property.
When completing the referencing and signing of contracts process he kept us updated and informed throughout. He was punctual in replying to our queries and has been in regular contact since the ...
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0
people found
this helpful
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Yes
“If you are looking for an estate agent with in ......”
1 Star Review
Oct 28,2016
By:
'RB010'
Oct 28,2016
Branch: Bristol, 87 Bath Road
Services: Sales (Prospective customer)
Sold price: £285000
Would you recommend?: No
Postcode: BS3
Branch: Bristol, 87 Bath Road
Sales (Prospective customer)
Sold price: £285000
Postcode: BS3
3
people found
this helpful
If you are looking for an estate agent with in South Bristol, be careful if you use these. My advice would be not to use them. If you do use them communicate with them in letter form or email. Do not trust what is told ...
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Comment on agent fees
1 % fees + vat for them to mislead and give us a very bad service.
3
people found
this helpful
Was this helpful?
Yes
“Really nice, really prompt, informative and fantastic service. They helped ......”
5 Star Review
Sep 23,2016
By:
'Jonnyridge'
Sep 23,2016
Branch: London, 233 Lavender Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW11
Branch: London, 233 Lavender Hill
Lettings (as a Tenant)
Postcode: SW11
0
people found
this helpful
Really nice, really prompt, informative and fantastic service. They helped us find the perfect place for us and will recommend to anyone....
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Comment on agent fees
Good
0
people found
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Yes
“Patryck has been by far the best letting agent I ......”
5 Star Review
Sep 20,2016
By:
'Sally'
Sep 20,2016
Branch: Bristol, 10 Temple Street
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: BS4
Branch: Bristol, 10 Temple Street
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: BS4
0
people found
this helpful
Patryck has been by far the best letting agent I have dealt with during my property search. He was very knowledgeable, efficient, polite and patient. After dealing with other letting agents, he was definitely head and shoulders above the rest!
I have to say that ...
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0
people found
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“I have used the Downend branch of Andrews Letting and ......”
4 Star Review
Sep 19,2016
By:
'Rosemary'
Sep 19,2016
Branch: Bristol, 12 Badminton Road
Services: Lettings (as a Landlord)
Rent PCM: £675
Would you recommend?: Yes
Postcode: BS16
Branch: Bristol, 12 Badminton Road
Lettings (as a Landlord)
Rent PCM: £675
Postcode: BS16
0
people found
this helpful
I have used the Downend branch of Andrews Letting and Management for many years to let, what was originally my Mother's flat. I have received such good service that when I inherited the flat I continued to use them.
Nicola Hopkinson has managed my account ...
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Comment on agent fees
Although it is a big chunk out of the rent when you look at it annually, it gives me peace of mind and hassle free letting.
0
people found
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“as with quite a few people, we thought estate agents ......”
5 Star Review
Sep 19,2016
By:
'Jackie'
Sep 19,2016
Branch: Bath, 43 Newbridge Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 43 Newbridge Road
Sales (as a Vendor)
Postcode: BA2
0
people found
this helpful
as with quite a few people, we thought estate agents were only interested in making a sale, nothing could have been further from the truth, from the time we met Rosey Marlow we were put first in everything, we were very lucky to have Sally ...
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Comment on agent fees
Very satisfied with the fees
0
people found
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Yes
“We initially started discussing the sale of our flat a ......”
5 Star Review
Sep 19,2016
By:
'Mark'
Sep 19,2016
Branch: Bath, 43 Newbridge Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA1
Branch: Bath, 43 Newbridge Road
Sales (as a Vendor)
Postcode: BA1
0
people found
this helpful
We initially started discussing the sale of our flat a couple of years ago but for one reason or another didn't commit to anything, Every now and then Andrews called us to have a chat, without any pressure or expectation. When we finally decided to ...
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Comment on agent fees
Fine, absolutely happy to pay it and more than happy with the value and service provided by all the team.
0
people found
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Yes
“Siobhan was very helpful and found a new tenant for ......”
5 Star Review
Sep 15,2016
By:
'Rose'
Sep 15,2016
Branch: Bristol, 10 Temple Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BS31
Branch: Bristol, 10 Temple Street
Lettings (as a Landlord)
Postcode: BS31
0
people found
this helpful
Siobhan was very helpful and found a new tenant for me very quickly. There were some issues with my previous tenant regarding gaining access for viewings etc, which this tenant complained about, but from my side of the process was pretty smooth and efficient. Early ...
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Comment on agent fees
Chose the tenant finding and rent payment option only, and the fees are reasonable for the ongoing payments. The upfront fees were pretty much industry standard and taken from the first month's rent, which was a bit of ouch, but to be expected.
0
people found
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“Rose and the team were very supportive. Good communication, reliable ......”
5 Star Review
Sep 07,2016
By:
'Mark'
Sep 07,2016
Branch: Bath, 43 Newbridge Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BA1
Branch: Bath, 43 Newbridge Road
Sales (as a Vendor)
Postcode: BA1
0
people found
this helpful
Rose and the team were very supportive. Good communication, reliable and approachable. Tricky problems encountered were dealt with promptly and professionally.
We would highly recommend Andrews to assist with the sale of your property....
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Comment on agent fees
Fee's were relative to other estate agents.
0
people found
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“Right from the start Rosey was friendly and professional. Explained ......”
5 Star Review
Aug 26,2016
By:
'Paul'
Aug 26,2016
Branch: Bath, 43 Newbridge Road
Services: Sales (as a Vendor)
Sold price: £213000
Would you recommend?: Yes
Postcode: BA2
Branch: Bath, 43 Newbridge Road
Sales (as a Vendor)
Sold price: £213000
Postcode: BA2
0
people found
this helpful
Right from the start Rosey was friendly and professional. Explained Andrew's role and kept the family up to date on all aspects of the sell....
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Comment on agent fees
Like all estate agents, fees seem high but Andrews rates were competitive
0
people found
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Yes
“I have been a tenant for a number of years. ......”
5 Star Review
Aug 26,2016
By:
'Ellie'
Aug 26,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Tenant)
Rent PCM: £730
Would you recommend?: Yes
Postcode: GL5
Branch: Gloucester, 24 King Street
Lettings (as a Tenant)
Rent PCM: £730
Postcode: GL5
2
people found
this helpful
I have been a tenant for a number of years. Andrews have always dealt with things in a professional manner and quickly. Maggie has been the property manager for a number of years and is a pleasure to deal with. I'm very happy with their ...
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Comment on agent fees
Good
2
people found
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Yes
“Emmanuel has been incredibly professional, supportive and friendly‚€‚“ a credit ......”
5 Star Review
Aug 24,2016
By:
'Mike'
Aug 24,2016
Branch: London, 2-3 Balham Station Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE11
Branch: London, 2-3 Balham Station Road
Lettings (as a Tenant)
Postcode: SE11
0
people found
this helpful
Emmanuel has been incredibly professional, supportive and friendly‚€‚“ a credit to Andrews Property. He made what was a stressful experience a very straight-forward, providing me with a number of options, that were both in budget and to our specifications.
Emmanuel and Marcus always kept me ...
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0
people found
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“lack of professionalism and the worst customer service. still trying ......”
1 Star Review
Aug 23,2016
By:
'adam'
Aug 23,2016
Branch: London, 526 Kingsbury Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW9
Branch: London, 526 Kingsbury Road
Lettings (as a Tenant)
Postcode: NW9
0
people found
this helpful
lack of professionalism and the worst customer service. still trying to resolve a deposit issue because of their bad practise....
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0
people found
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“Maggie, Georgia, and Jodi are knowledgable about both the market ......”
5 Star Review
Aug 19,2016
By:
'Sue'
Aug 19,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Rent PCM: £775
Would you recommend?: Yes
Postcode: GL5
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Rent PCM: £775
Postcode: GL5
2
people found
this helpful
Maggie, Georgia, and Jodi are knowledgable about both the market and properties themselves, they are both efficient and effective. I am loyal to Andrews as they go the extra mile to make each transaction go as painlessly as possible....
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Comment on agent fees
Fair for the service received.
2
people found
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“As a landlady I have been dealing with Maggie for ......”
4 Star Review
Aug 12,2016
By:
'Susan'
Aug 12,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: GL10
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Rent PCM: £695
Postcode: GL10
2
people found
this helpful
As a landlady I have been dealing with Maggie for about a year and Andrews as a whole for almost 3 years. Maggie has always responded in a timely and professional manner. As I live away from the area it is so important to have someone ...
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Comment on agent fees
I believe the fees are standard for the industry in the area, obviously I would rather pay less!
2
people found
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“Patryck is very professional, friendly and efficient. Prompt responses and ......”
5 Star Review
Aug 12,2016
By:
'Mrs'
Aug 12,2016
Branch: Bristol, 10 Temple Street
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: BS30
Branch: Bristol, 10 Temple Street
Lettings (as a Tenant)
Rent PCM: £825
Postcode: BS30
0
people found
this helpful
Patryck is very professional, friendly and efficient. Prompt responses and a pleasure to deal with. He was very well-informed about the property and gave us a lot of helpful information. Would highly recommend....
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0
people found
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“Prompt, efficient and courteous service. Maggie, Jodi and the team ......”
4 Star Review
Aug 09,2016
By:
'Lee'
Aug 09,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: GL5
Branch: Gloucester, 24 King Street
Lettings (as a Tenant)
Rent PCM: £795
Postcode: GL5
1
people found
this helpful
Prompt, efficient and courteous service. Maggie, Jodi and the team ensured that renting was a positive experience. Problems were dealt with speedily and communication was good....
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1
people found
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“An awful agency. If I could give 0 stars I would. ......”
1 Star Review
Aug 09,2016
By:
'HWells'
Aug 09,2016
Branch: Bristol, 215 North Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: BS3
Branch: Bristol, 215 North Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: BS3
0
people found
this helpful
An awful agency. If I could give 0 stars I would. They charge extortionate fees, have lied to me on several occasions and are incompetent. The last time I spoke to Rebecca on the phone, when she realised her incompetence had been sussed out, having lost ...
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What agent could do to change your mind?
Extortionate
Attached Filesnbsp;
Comment on agent fees
Extortionate
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“I have been renting my house out with Andrews for ......”
4 Star Review
Jul 14,2016
By:
'Andrew'
Jul 14,2016
Branch: Gloucester, 24 King Street
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: GL6
Branch: Gloucester, 24 King Street
Lettings (as a Landlord)
Rent PCM: £600
Postcode: GL6
2
people found
this helpful
I have been renting my house out with Andrews for just over two years from living in it ,and Maggie and Jodi have made the process so easy, they are always there if you have a problem and always willing to sort my problems out ...
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Comment on agent fees
Good
2
people found
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Yes