Andrews
4.3/5, 1191 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
339 31 292 116 219 13 100 6 42 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Andrews in Abingdon were unprofessional from day 1 of us wishing ......”

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Oct 26,2017
Minithumbdown
By: 'Andrews'
Oct 26,2017
2 people found
this helpful
Andrews in Abingdon were unprofessional from day 1 of us wishing to rent a property from them. We very often had to chase them or correct them on documents. The day we moved in was a disaster, the house was dirty & was meant to be unfurnished ...
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“Emmanuel was fantastic and made the whole moving process a ......”

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Oct 24,2017
Minithumbup
By: 'Jasmin'
Oct 24,2017
0 people found
this helpful
Emmanuel was fantastic and made the whole moving process a lot less stressful than I had anticipated it would be. He answered any questions we had quickly and efficiently. We are very happy in our new home and would recommend Emmanuel and the team at ...
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Comment on agent fees
As you would expect in London.
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“Excellent service - polite, professional and helpful in every instance.......”

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Oct 15,2017
Minithumbup
Kaan
By: 'Emily'
Oct 15,2017
4 people found
this helpful
Excellent service - polite, professional and helpful in every instance. I can't fault Kaan - his professional and friendly approach has helped - especially when i was stressed!...
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Comment on agent fees
Good - fees were negotiable and I am satisfied.
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“Rosie and her team provide an excellent friendly service, with ......”

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Oct 12,2017
Minithumbup
Rose
By: 'Campbell'
Oct 12,2017
0 people found
this helpful
Rosie and her team provide an excellent friendly service, with great communication and managed to sell our property extremely quickly. We were very pleased with the property details produced, together with the overall service provided....
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Comment on agent fees
Competitive fees.
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“We found everyone at Andrews really great to deal with. ......”

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Oct 12,2017
Minithumbup
By: 'Smart'
Oct 12,2017
0 people found
this helpful
We found everyone at Andrews really great to deal with. Friendly, polite and happy to answer any questions and deal with any requests! Left us with great confidence at a very terrifying time!! We felt they were as excited as we were about the house ...
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“Fantastic service. Excellent communication. In what was a complex sale ......”

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Oct 10,2017
Minithumbup
Tayo
By: 'Victoria'
Oct 10,2017
0 people found
this helpful
Fantastic service. Excellent communication. In what was a complex sale full of complications, we were kept well informed at all times....
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“Rosie and every one of her team worked tirelessly and ......”

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Oct 09,2017
Minithumbup
By: 'Lesley'
Oct 09,2017
0 people found
this helpful
Rosie and every one of her team worked tirelessly and enthusiastically to sell my house. There were some difficult moments along the way but I always felt they were doing everything they could on my behalf, with professionalism and good humour. Well done and thank ...
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“After six weeks I had a problem with my vendor ......”

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Oct 09,2017
Minithumbup
By: 'Roy'
Oct 09,2017
0 people found
this helpful
After six weeks I had a problem with my vendor who changed the goal post an had to reject Rosie and the team battled on found a new vendor and completed the sale which took over three months 5 stars to the team who went that ...
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Comment on agent fees
Good , no different to any other estate agent
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“Rosie and the team were so helpful, with a professional ......”

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Oct 09,2017
Minithumbup
Rose
By: 'Fiona'
Oct 09,2017
0 people found
this helpful
Rosie and the team were so helpful, with a professional and friendly approach to guiding me through the process. I particularly valued their patience and persistence in communication; as a teacher I could not respond directly to daytime calls and they managed this without issue. ...
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Comment on agent fees
Competitive and fair
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“I booked an appointment and took day off work to ......”

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Aug 23,2017
Minithumbdown
By: 'Syed'
Aug 23,2017
3 people found
this helpful
I booked an appointment and took day off work to visit the property. I was there before time and call them to ask the door number, I was being told that we were busy and could not give you a call to say that this ...
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Comment on agent fees
Very Bad
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“Extremely unhelpful. We are enquiring for a two bed house ......”

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Aug 15,2017
Minithumbdown
By: 'Mariana'
Aug 15,2017
8 people found
this helpful
Extremely unhelpful. We are enquiring for a two bed house in Barnet for the last two days. She keeps lying that she will book us for viewing and nothing just more and more demands for personal information that I don't think is relevant, concidering we ...
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“An amazing team, our house went up for sale with ......”

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Aug 03,2017
Minithumbup
By: 'Louise'
Aug 03,2017
2 people found
this helpful
An amazing team, our house went up for sale with Andrews at north cheam on Monday and was sold by Friday, Mathew Burden who we mostly dealt with was always helpful, respectful and professional as were Brian and David and the rest of the team. ...
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“trying to get any general repairs on our rented property ......”

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Jul 25,2017
Minithumbdown
Michelle
By: 'Disgruntled-tenant'
Jul 25,2017
3 people found
this helpful
trying to get any general repairs on our rented property has been quite possibly the slowest response i have ever had from any agent, repeated requests to fix rotten windows over a 18 month time frame have still not been dealt with. General bad communication and ...
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Comment on agent fees
not worth the fee, contracts when given to sign for the renewal had incorrect dates, a 1 minute read of the contract by the agent would have picked this up.
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“We were renting a flat (as tenants) for 2.5 years, in ......”

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Jul 10,2017
Minithumbup
Michelle
By: 'John'
Jul 10,2017
0 people found
this helpful
We were renting a flat (as tenants) for 2.5 years, in London, via Andrews. During the whole period of our tenancy, we found Andrews to be very professional and responsive, and we were extremely happy with them. Everything was as promised and advertised, and the fees ...
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Comment on agent fees
The fees are just right!
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“I'm very pleased with the service that I received - ......”

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Jun 30,2017
Minithumbup
Avner
By: 'Avner'
Jun 30,2017
0 people found
this helpful
I'm very pleased with the service that I received - Jean Pierre was lways very professional and reliable and honest....
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Comment on agent fees
Very reasonable fees
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“After disappointing experience with another estate agent in trying to ......”

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Jun 20,2017
Minithumbup
By: 'Susie'
Jun 20,2017
0 people found
this helpful
After disappointing experience with another estate agent in trying to sell our flat we were very pleased with the professional and positive service we received when switching to Andrews, especially from Pamela and Tom who achieved the sale we wanted, at the price we wanted ...
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“I have just completed the sale of my father's house. ......”

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Jun 09,2017
Minithumbup
By: 'Simon'
Jun 09,2017
0 people found
this helpful
I have just completed the sale of my father's house. Not easy to sell someone else's house complicated by vendor pull outs etc. Throughout the process great support from Sally and the team, chivvying those in the process (including me), professional, fun. Most appreciated honest ...
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Comment on agent fees
Fine
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“Cannot recommend Andrews more highly. They have provided me with ......”

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Jun 06,2017
Minithumbup
By: 'CJ'
Jun 06,2017
0 people found
this helpful
Cannot recommend Andrews more highly. They have provided me with advice and information over the past 10 years, despite requiring only finder and agreement service. Tenant and myself receive written notice of tenancy renewals which are followed up to ensure contracts reissued well before renewal date. (...
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Comment on agent fees
Good
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“Having bought from this branch 6 years ago I had no ......”

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May 24,2017
Minithumbup
Rose
By: 'CJATLBrown'
May 24,2017
0 people found
this helpful
Having bought from this branch 6 years ago I had no hesitation in going back to them to sell my property. They calmed me, reassured me and got more than I ever expected for the house. All members of staff are good communicators and I felt ...
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Comment on agent fees
Appeared fair
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“Over the years it seems I have dealt with all ......”

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May 09,2017
Minithumbup
By: 'Penny'
May 09,2017
0 people found
this helpful
Over the years it seems I have dealt with all the members of staff at Romford and I have found them all to be professional and certainly helpful. Even though I manage my own property they are always willing to give advice and guidance. They ...
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Comment on agent fees
Satisfactory - always room for improvement :-)
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“Helpful and professional. Rose, Molly and Tayo kept us fully ......”

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May 09,2017
Minithumbup
Rose
By: 'Helen'
May 09,2017
0 people found
this helpful
Helpful and professional. Rose, Molly and Tayo kept us fully informed throughout. Thank you for everything. Nothing too much trouble and everything was done at our own pace without any pressure. Highly recommend this estate agent to any prospective seller. Special thanks also to Tayo ...
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Comment on agent fees
Reasonable
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“Have been with Andrews for years always very helpful and ......”

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May 09,2017
Minithumbup
By: 'Karen'
May 09,2017
0 people found
this helpful
Have been with Andrews for years always very helpful and very pleased with them Nathan and all the staff very friendly and helpful...
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“I found Kaan Danis to be extremely enthusiastic and very ......”

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Apr 25,2017
Minithumbup
Kaan
By: 'Tina'
Apr 25,2017
4 people found
this helpful
I found Kaan Danis to be extremely enthusiastic and very professional. He went the extra mile in using his own time straight from work to view my property and to give me a valuation to rent my property out and it was on a Friday ...
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Comment on agent fees
I believe their fees to be fair.
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By: Bob
Jul 03, 2022
View all comments (1)
I don't think so Mr Kaan Danis has run off with my Tennant money and mine. ...

“Both such brilliant agents and very helpful with a very ......”

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Apr 12,2017
Minithumbup
By: 'Caroline'
Apr 12,2017
0 people found
this helpful
Both such brilliant agents and very helpful with a very difficult sell. Always kept me updated with everything and was honest with advise through out. When I'm ready to buy again I'm praying both will still be there. But would also like to thank mollie ...
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Comment on agent fees
Due to buying the property through Andrews originally Rosie done us a very good deal
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“Absolutely awful. 0 communication unless it involved money owed to them. ......”

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Apr 07,2017
Minithumbdown
By: 'ft42'
Apr 07,2017
5 people found
this helpful
Absolutely awful. 0 communication unless it involved money owed to them. Had to sort most of our own problems out, after emailing each time for 1-3 weeks with no response, they didnt act as our landlords. the only thing they did was take money from us ...
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Comment on agent fees
laughable, we had a genuine laugh at the end of our tenancy about what they had charged us for such a non-service
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By: tenant
Feb 06, 2019
View all comments (2)
Terrible company. Agree with other reviewers - only contact you if want money, otherwise not a word from them despite attempts at contact. Left to sort out the property by yourself. Might as well have thrown hundreds of pounds down the drain for all the 'service' that they provided. ...

“Me and My Partner were first time buyers and had ......”

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Mar 08,2017
Minithumbup
By: 'Blackwell85'
Mar 08,2017
0 people found
this helpful
Me and My Partner were first time buyers and had been going through London and Country to arrange our mortgage. After 3 weeks of not getting anywhere we were passed the details of Andrews in house Broker called Allan Gibson. Allan from the start was very ...
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Comment on agent fees
£450.00 is worth every penny.
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“It is tough enough trying to get a viewing for ......”

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Feb 15,2017
Minithumbdown
By: 'Mike'
Feb 15,2017
3 people found
this helpful
It is tough enough trying to get a viewing for student properties in general, but in this case, their system is broken. I emailed them before their office opened, then called them at 9am, was told to call back. Then went onto their online facility ...
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“I was with another local big named agent for a ......”

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Feb 13,2017
Minithumbup
Rose
By: 'Kerry'
Feb 13,2017
0 people found
this helpful
I was with another local big named agent for a year before going with Andrews, I was never short of offers and had 3 buyers pull out, two of whom pulled out at exchange. I changed to Andrews and they were amazing!! Rosie got a buyer ...
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Comment on agent fees
Rosie and I negotiated the fees at the beginning, I felt the fees were just right. All the work Rosie put in to the sale you would have thought my fees were higher then they were.
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“Having used Andrews twice, it has been a poor experience ......”

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Feb 03,2017
Minithumbdown
By: 'Disappointed'
Feb 03,2017
4 people found
this helpful
Having used Andrews twice, it has been a poor experience as a tenant, almost no communication from the property management side. Nice to deal with only when they want something from you....
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“I started looking for a property to buy or rent ......”

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Jan 27,2017
Minithumbup
By: 'David'
Jan 27,2017
0 people found
this helpful
I started looking for a property to buy or rent back in December while I was working overseas. Hallam and his colleague Georgia were very patient and professional with me as we viewed numerous properties from Andrews and other agents before committing ourselves to the ...
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Comment on agent fees
A fair price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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