Andrews
4.3/5, 1191 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

Contact Us

Latest Reviews

 View all Reviews 1191
10th Oct 2024
reviewed by 'E.W.D.F'
“The Property Management Team at Andrews are very efficient in the service they provide.Thank you to: Sharon Tildesley‑Hunt-Property ......”
7th Aug 2024
reviewed by 'Jane'
“Damien Hanson thank you for helping us sell our property.You are professional and friendly and kept us informed every ......”
17th Jul 2024
reviewed by 'Michael'
“Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly ......”
26th Apr 2024
reviewed by 'Sean'
“Thanks to anum for her wonderful service at Andrew's headington...”
9th Apr 2024
reviewed by 'Eileen Barker'
“I would thoroughly recommend Andrews Estate Agents, Witney branch. Becca at Andrews has just handled the sale of my property. ......”
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
339 31 292 116 219 13 100 6 42 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS TPOS Lettings
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Andrews Branches (view all 59)
Abingdon, OX14
Andrews Lettings and Management, Streatham Branch, SW16
Balham London, SW12
Barnet, EN5
Bath, BA1
Bath, BA2
Bath Newbridge, BA1
Bexhill On Sea, TN39

“Excellent Job...”

Share on :
Oct 25,2018
Minithumbup
By: 'Chris'
Oct 25,2018
0 people found
this helpful
Brian took over this property from an online estate agent and there was a noticeable increase in the number of viewings we had since he took over. He managed to secure a sale quickly. He also needs to be commended for the amount of hard ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID -- especially students...”

Share on :
Oct 10,2018
Minithumbdown
By: 'stanway'
Oct 10,2018
2 people found
this helpful
I rented a property from them last year (2017-18). Not only did the pictures not convey the truth about the property, at the end of our contract, we were swindled into paying for certain "damages" that was clearly set up beforehand by the agency. 1) My ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good post offer...”

Share on :
Aug 15,2018
Minithumbdown
claim your profile
Lorraine
By: 'RW'
Aug 15,2018
0 people found
this helpful
The marketing team at Andrews in Westbury on Trym were proactive in setting up an open day and contacting prospective buyers. However, far too much reliance was placed on Andrews web based feedback, post viewing, rather than speaking directly to us their clients. In contrast, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible, Avoid!...”

Share on :
Aug 09,2018
Minithumbdown
claim your profile
Nadine
By: 'Maysson'
Aug 09,2018
1 people found
this helpful
So shocked and upset. I should've read the reviews before starting the deal with this unprofessional company. No response at all! Tried to call two days in the row to get to my "lettings agent" and was promised to get a call back, but never ...
read full review
Comment on agent fees
bad
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service...”

Share on :
Jul 20,2018
Minithumbup
By: 'Elund'
Jul 20,2018
0 people found
this helpful
No question in our minds about giving this company as a whole (we dealt with the Downend and Winterbourne branches) 5 stars. Our financial advisor, Russell, deserves a 5 star alone. The whole process of buying our house has been made stress free and it's all down ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Croydon/Purley...”

Share on :
Jul 04,2018
Minithumbdown
By: 'Ange'
Jul 04,2018
0 people found
this helpful
Highly non recommendable. Extremely UNPROFESSIONAL! Was not given property details to view. Booked viewing for 1 day, the lady did not have keys and when i rang to find out where she was she told me she has to reschedule because she does not have the ...
read full review
Comment on agent fees
Did not get that far because of the disappointment.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“unprofessional...”

Share on :
Jun 02,2018
Minithumbdown
By: 'Dan'
Jun 02,2018
0 people found
this helpful
shockingly unprofessional company, not even punctual. Mislead people then become very hard to reach, agent was late A very disappointing experience...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID AT ALL COSTS!...”

Share on :
May 28,2018
Minithumbdown
By: 'Mrs'
May 28,2018
0 people found
this helpful
We have rented properties in London and Stroud over the last 11 years, and our experience with Andrews as our Lettings Agent has by far been the worst. The staff are inexperienced and lack full knowledge of the Lettings procedure and laws surrounding ASTs. When we ...
read full review
Comment on agent fees
Very overpriced and disproportionate to the service provided
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Obnoxious female...”

Share on :
Apr 21,2018
Minithumbdown
claim your profile
Julie
By: 'Em'
Apr 21,2018
8 people found
this helpful
This has to be one of the least professional individuals I have encountered. Entering properties without official permission being just one of the issues. If you are a landlord she is great to have on your side, as a tenant she needs training in policy/ ...
read full review
Comment on agent fees
Extortionate
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“very bad experience...”

Share on :
Apr 17,2018
Minithumbdown
By: 'Summer'
Apr 17,2018
1 people found
this helpful
Agency was very helpful when they wanted to let us the flat, however, whenever we had issues, it was really difficult to get in touch with them. Getting the deposit back was a nightmare, even after our landlord agreed to pay us the deposit back. ...
read full review
Comment on agent fees
fees are pretty high, for this amount of money, you do expect better
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“best personnal service...”

Share on :
Mar 29,2018
Minithumbup
claim your profile
linda
By: 'happy'
Mar 29,2018
0 people found
this helpful
i purchased a property through andrews, linda townsley was the vendors dedicated estate agent. even though i was not paying andrews as i was not the vendor linda was fantastic. she kept me informed every week to let me know where each person was in ...
read full review
Comment on agent fees
as stated i was not the vendor but the purchaser so i did not pay fees to andrews.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unprofessional, sloppy and unhelpful...”

Share on :
Mar 19,2018
Minithumbdown
By: 'Carlitos'
Mar 19,2018
2 people found
this helpful
We were living abroad for 9 years, during which time we paid Andrews a full management fee to manage all aspects of the property. After we gave notice to the last tenant that we needed to move back in because we were returning to live in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have just contacted Andrews CEO (Mr Michael Robson) with ......”

Share on :
Mar 02,2018
Minithumbdown
By: 'G.'
Mar 02,2018
1 people found
this helpful
I have just contacted Andrews CEO (Mr Michael Robson) with a very lengthy email detailing every piece of evidence I have from my tenancy (14 months) with Andrews. To summarise, as the full review would be far too long: 1. Waste and recycling bins were full when ...
read full review
Comment on agent fees
Awful; £95 for someone to inspect the property - yet when we move in, we have to complete the full inventory and return it to the letting agents ourselves, where lots of the original stains and marks were missed off. £30 per tenant for a referencing fee. £200 pet deposit where they request 'fumigation' of the property.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have let my property through Andrews on a fully ......”

Share on :
Feb 03,2018
Minithumbup
claim your profile
Terry-Ann
By: 'Tom'
Feb 03,2018
0 people found
this helpful
I have let my property through Andrews on a fully managed basis for the past 3 years and have recently re-let with them. Their fees are competitive for the area but the main reason I will continue to use Andrews and for this recommendation is because ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant service, property completed swiftly and Tayo ensured everything was ......”

Share on :
Feb 02,2018
Minithumbup
claim your profile
Tayo
By: 'Heather'
Feb 02,2018
0 people found
this helpful
Brilliant service, property completed swiftly and Tayo ensured everything was running to plan. Also very good at helping me as a first time buyer understand the process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rosie helped to market the property, including taking photos and ......”

Share on :
Feb 02,2018
Minithumbup
claim your profile
Rose
By: 'Mark'
Feb 02,2018
0 people found
this helpful
Rosie helped to market the property, including taking photos and giving advice on what to leave in or take out. She kept us up-to-date with weekly phone calls over a 9 month period! There were always helpful comments on the website after having shown someone round. ...
read full review
Comment on agent fees
They worked hard for the fees so it was good value for money.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been renting a property managed by the Putney ......”

Share on :
Jan 29,2018
Minithumbdown
By: 'LG'
Jan 29,2018
1 people found
this helpful
I have been renting a property managed by the Putney branch for a year now. I am appalled by their lack of professionalism. They witheld informations from us, lied to us and just 2 weeks ago deciced to carry over an inspection without my knowledge. Their ...
read full review
Comment on agent fees
ok
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sales reps they sent (a different one each time) to ......”

Share on :
Jan 27,2018
Minithumbdown
By: 'KP'
Jan 27,2018
2 people found
this helpful
Sales reps they sent (a different one each time) to show potential buyers round were woefully poor in knowledge. I asked to pull out of the contract as i was not happy and was told i would be breaking the contract, and then advised to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rosie was very helpful getting the sale of my Mum's ......”

Share on :
Jan 21,2018
Minithumbup
claim your profile
Rose
By: 'Jane'
Jan 21,2018
0 people found
this helpful
Rosie was very helpful getting the sale of my Mum's house underway and was always kind, considerate and clear as well as doing a thoroughly professional job as an agent. Sally ably and cheerfully assisted from the word go helping manage all the viewings and ...
read full review
Comment on agent fees
You get what you pay for and their service is worth every penny.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kaan is down to earth and not pushy at all ......”

Share on :
Jan 19,2018
Minithumbup
claim your profile
Kaan
By: 'Jo'
Jan 19,2018
2 people found
this helpful
Kaan is down to earth and not pushy at all which I liked. He knows the market and was able to give me a valuation on the spot (which other agents couldn't do) and got my flat on rightmove the same day. I had several ...
read full review
Comment on agent fees
Competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I completely agree with the previous review and other more ......”

Share on :
Jan 12,2018
Minithumbdown
claim your profile
Tara
By: 'Anthonia'
Jan 12,2018
7 people found
this helpful
I completely agree with the previous review and other more recent reviews on Google review that mirror my exact experience with Andrews. Just type andrews letting and management reviews into Google and you will see! I wish I had read these reviews before using Andrews! ...
read full review
Comment on agent fees
Terrible! Unduly high especially fir the poor service. Landlords and tenants beware!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This was of the hardest house sales I have experienced ......”

Share on :
Nov 30,2017
Minithumbup
claim your profile
Tayo
By: 'Michael'
Nov 30,2017
0 people found
this helpful
This was of the hardest house sales I have experienced due to the buyers solicitors. H ad it not been for the professional and hard working team at ANDREWS Estate Agents I can confidently say that the sale would have fallen through. Tayo the assistant ...
read full review
Comment on agent fees
Well worth every penny.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am appalled with the lack of Service from the ......”

Share on :
Nov 23,2017
Minithumbdown
By: 'Bennett'
Nov 23,2017
2 people found
this helpful
I am appalled with the lack of Service from the Purley Team. No communication from any of the Sales Advisors I am not impress! Not even a courtesy call, just to show their willingness to promote my property this was not forthcoming. A complete waste ...
read full review
Comment on agent fees
Extortionate fee £14,000
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When we moved in, nearly two years ago, Bobbie helped ......”

Share on :
Nov 16,2017
Minithumbup
claim your profile
Terry-Ann
By: 'Claudia'
Nov 16,2017
0 people found
this helpful
When we moved in, nearly two years ago, Bobbie helped us to go through all the paper work and check-in. This was very easy and professional. Now, we are moving out and are still happy with the service Andrews provides, we receiving answers to our ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was a tenant in a property let by Andrews ......”

Share on :
Nov 15,2017
Minithumbdown
By: 'fedupwithandrews'
Nov 15,2017
2 people found
this helpful
I was a tenant in a property let by Andrews in Hastings. The service given by Andrews was appalling overall, in the management of the property, sorting problems, lack of response to requests and finally holding onto a deposit and not replying to emails. I ...
read full review
Comment on agent fees
indifferent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had never sold a house before so this was ......”

Share on :
Nov 11,2017
Minithumbup
claim your profile
Tayo
By: 'Cath'
Nov 11,2017
0 people found
this helpful
We had never sold a house before so this was something we knew little about. Rose, Tayo and team were very supportive and provided a very professional service at all times. We are pleased that we chose Andrews to sell our house and would not ...
read full review
Comment on agent fees
The fees were as expected.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We used Andrews Newbridge for our onward purchase. From start ......”

Share on :
Nov 08,2017
Minithumbup
claim your profile
Georgia
By: 'Georgia'
Nov 08,2017
0 people found
this helpful
We used Andrews Newbridge for our onward purchase. From start to finish the team made everything sure everything ran smoothly and were always available if we had any questions. Having had a frustrating experience with a less reputable Bath based estate agent, we'd be very ...
read full review
Comment on agent fees
N/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional very happy to help made you feel totaly ......”

Share on :
Nov 07,2017
Minithumbup
claim your profile
Rose
By: 'Korri'
Nov 07,2017
0 people found
this helpful
Very professional very happy to help made you feel totaly at ease New the Market well, fantastic communication skills throughout it's been a complete pleasure I would definitely recommend this branch...
read full review
Comment on agent fees
Agents fee good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The house we had to sell was not the easiest ......”

Share on :
Nov 07,2017
Minithumbup
claim your profile
Rose
By: 'Gillian'
Nov 07,2017
0 people found
this helpful
The house we had to sell was not the easiest of properties to sell but the help Rosie and Sally gave us was just so great and helpful. Nothing was too much trouble for them. They were always friendly but also very professional.and made ...
read full review
Comment on agent fees
They earned every penny of their fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sally and her team were fantastic and thank you to ......”

Share on :
Nov 07,2017
Minithumbup
By: 'Mark'
Nov 07,2017
0 people found
this helpful
Sally and her team were fantastic and thank you to you all for your hard work. Would definately not have secured the house we have always wanted if it was not for their honesty, transparency and professionalism. They kept us in their loop through their ...
read full review
Comment on agent fees
Worth every penny.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn