Andrews
4.3/5, 1191 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

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Latest Reviews

 View all Reviews 1191
10th Oct 2024
reviewed by 'E.W.D.F'
“The Property Management Team at Andrews are very efficient in the service they provide.Thank you to: Sharon Tildesley‑Hunt-Property ......”
7th Aug 2024
reviewed by 'Jane'
“Damien Hanson thank you for helping us sell our property.You are professional and friendly and kept us informed every ......”
17th Jul 2024
reviewed by 'Michael'
“Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly ......”
26th Apr 2024
reviewed by 'Sean'
“Thanks to anum for her wonderful service at Andrew's headington...”
9th Apr 2024
reviewed by 'Eileen Barker'
“I would thoroughly recommend Andrews Estate Agents, Witney branch. Becca at Andrews has just handled the sale of my property. ......”
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
339 31 292 116 219 13 100 6 42 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Lettings
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Estate agents
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Latest Properties

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Andrews Branches (view all 59)
Abingdon, OX14
Andrews Lettings and Management, Streatham Branch, SW16
Balham London, SW12
Barnet, EN5
Bath, BA1
Bath, BA2
Bath Newbridge, BA1
Bexhill On Sea, TN39

“They kept my holding deposit ...”

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May 27,2010
Minithumbup
By: 'freekmail'
May 27,2010
0 people found
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They kept my holding deposit ...
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By: David Bryant
May 12, 2011
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Dear Sir/Madam, I am the Area Manager for London & Surrey, and am sorry to read that we have failed to meet your expectations. If there is anything you would like to discuss in terms of the experience you have described, I would be happy to assist. Kind regards, David Bryant MARLA Area Manager, London & Surrey For and on behalf of Andrews Lettings & Management Limited [email protected] ...

“I've had my 4 bed detached property let through Andrews Downend ......”

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Mar 25,2010
Minithumbup
By: 'DJ'
Mar 25,2010
0 people found
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I've had my 4 bed detached property let through Andrews Downend Office in Bristol for 9 years and other than the occasional minor issue they have been extremely professional and provided a good service throughout. I'm now selling the property in order to upgrade and they very ...
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“Yet another estate agent who are quite happy to reel ......”

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Nov 09,2009
Minithumbdown
By: 'Annoyed'
Nov 09,2009
0 people found
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Yet another estate agent who are quite happy to reel you in and take your deposit money, but after that they couldn't care less. I have had constant issues with dealing with the so-called property manager, who seems to be out of office more than ...
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By: David Bryant
May 12, 2011
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Dear Sir/Madam, I am the Area Manager for London & Surrey, and am sorry to read that we have failed to meet your expectations. If there is anything you would like to discuss in terms of the experience you have described, I would be happy to assist. Kind regards, David Bryant MARLA Area Manager, London & Surrey For and on behalf of Andrews Lettings & Management Limited [email protected] ...

“Don't ever be tempted to put your home on the ......”

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Nov 01,2009
Minithumbdown
By: 'disillusioned'
Nov 01,2009
0 people found
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Don't ever be tempted to put your home on the market with Andrews. They over-valued my property massively then lied when I complained and have been appalling on communication. The most stressful and unpleasant experience I have had in years!...
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“Andrews are very unprofessional. We had handed our notice in ......”

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Oct 29,2009
Minithumbdown
By: 'don't'
Oct 29,2009
0 people found
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Andrews are very unprofessional. We had handed our notice in and were asked to wait at home when they were showing tenants around because they didn't have a spare key at that time. They didn't turn up when they told us so my partner had ...
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“They simply had not read their own contracts and never ......”

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Sep 22,2009
Minithumbup
By: 'minster'
Sep 22,2009
0 people found
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They simply had not read their own contracts and never acted on anything the day it arrived. (Brent Office). I have a long list of isues - and am currently consulting the ombudsman abut reclaiming management fees they charged in advance though ew have no ...
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By: David Bryant
May 12, 2011
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Dear Sir/Madam, I am the Area Manager for London & Surrey, and am sorry to read that we have failed to meet your expectations. If there is anything you would like to discuss in terms of the experience you have described, I would be happy to assist. Kind regards, David Bryant MARLA Area Manager, London & Surrey For and on behalf of Andrews Lettings & Management Limited [email protected] ...

“Fantastic professional service from the staff in Bristol. Wonderful process ......”

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Aug 21,2009
Minithumbup
By: 'Karl'
Aug 21,2009
0 people found
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Fantastic professional service from the staff in Bristol. Wonderful process to get moved in and everything completed in a timely and professional manner. I hope they are as good when I move out....
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“Actually, I didn't sell through Andrews. I tried but eventually ......”

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Jul 10,2009
Minithumbdown
By: 'Nick'
Jul 10,2009
1 people found
this helpful
Actually, I didn't sell through Andrews. I tried but eventually had to put the flat on with another agent. Andrews also arranged my conveyancing. Only later did I discover that the conveyancer had paid Andrews nearly ...
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“...”

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Jun 25,2009
Minithumbdown
By: 'Darrenxtrm'
Jun 25,2009
0 people found
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...
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“I cant believe I ever made the mistake of going ......”

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Jun 25,2009
Minithumbdown
By: 'Hayley_GC'
Jun 25,2009
0 people found
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I cant believe I ever made the mistake of going with Andrews! We have been in our accommodation for just over three years and now the lease is up for renewal, so definatly will not be renewing this time. The only reason we have lasted ...
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“Where should I start ? 1 - They mislead you with a ......”

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Jun 10,2009
Minithumbdown
By: 'Ryan'
Jun 10,2009
0 people found
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Where should I start ? 1 - They mislead you with a wrong advert 2 - They lie to you and make you visit a similar but different property 3 - After you visited the property, they increase the monthly rent but try to negociate by offering you a ...
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“I used the Battersea branch to rent a flat - ......”

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Apr 21,2009
Minithumbdown
By: 'Jon'
Apr 21,2009
0 people found
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I used the Battersea branch to rent a flat - never again. Their staff are lacking in motivation and appear not to care at all beyond the initial sale. After getting me into the flat, they have passed the buck over to a property manager ...
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By: David Bryant
May 12, 2011
View all comments (1)
Dear Sir/Madam, I am the Area Manager for London & Surrey, and am sorry to read that we have failed to meet your expectations. If there is anything you would like to discuss in terms of the experience you have described, I would be happy to assist. Kind regards, David Bryant MARLA Area Manager, London & Surrey For and on behalf of Andrews Lettings & Management Limited [email protected] ...

“Absolutely awful. The manager (Carey) was very patronising & did not ......”

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Feb 19,2009
Minithumbdown
By: 'ah7'
Feb 19,2009
0 people found
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Absolutely awful. The manager (Carey) was very patronising & did not seem in the slightest bit interested in whether the sale was progressing even when my own buyer pulled out after many warnings as the process was taking too long. When I got a new buyer & ...
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By: Area Manager SW
Feb 11, 2011
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Carey is no longer employed by Andrews. ...

“Took a managed let with Andrews in Keynsham, but they ......”

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Jan 24,2009
Minithumbdown
By: 'Rafenweems'
Jan 24,2009
0 people found
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Took a managed let with Andrews in Keynsham, but they pretty much entirely failed to manage anything. Took them about 3 months to even begin acknowledging a substantial leak in the roof. Eventually the flat owner sacked them and had to use threat of legal action ...
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“They seemed really professional when we were moving in but ......”

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Jan 13,2009
Minithumbdown
By: 'mmm...beer'
Jan 13,2009
0 people found
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They seemed really professional when we were moving in but it was a completely different story when we moved out. They tried to charge us for the check out inventory even though they completely ignored it when they were deciding on deductions - they tried ...
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“i am pretty sure they did not convey my messages ......”

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Jan 01,2009
Minithumbdown
By: 'ghostbusters'
Jan 01,2009
0 people found
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i am pretty sure they did not convey my messages to buyer who tried to and ultimately gazundered me..and did nor they market it to other buyers as i requested.. will never use them again.. ...
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“What can I say. They make it up as they ......”

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Jun 25,2008
Minithumbdown
By: 'Cheltonian'
Jun 25,2008
0 people found
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What can I say. They make it up as they go along, never return your calls or emails, and change their story every time you do manage to get hold of someone. Have been renting homes through private agents for the last 8 years and Andrews ...
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“Moved home a week ago and I must say that ......”

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May 12,2008
Minithumbup
By: 'Ibo'
May 12,2008
0 people found
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Moved home a week ago and I must say that having bought and sold many homes before, I was impressed, VERY Impressed! Kept in touch, gave honest and solid advice and did what I asked. Sold the house without fuss! When I can face moving ...
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“Unfortunately I used Andrews Estate Agents to sell my house. ......”

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Nov 22,2007
Minithumbdown
By: 'Delaware'
Nov 22,2007
0 people found
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Unfortunately I used Andrews Estate Agents to sell my house. I would never recommend these people, not even to my worst enemy. They should get a grip and deliver a basic level of competence! Dont use Andrews Estate Agent! Steer CLEAR!...
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“We employed Andrews Estate agents to sell our home. BIG ......”

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Sep 22,2007
Minithumbdown
By: 'Dutchie'
Sep 22,2007
0 people found
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We employed Andrews Estate agents to sell our home. BIG mistake! We've had to do all the chasing because they've refused to update us. They've done nothing but sit on their A@!@ and done the very little. They are very hostile - especially the Manager ...
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“Avoid Avoid Avoid.They do a very very basic inventory ......”

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Sep 17,2007
Minithumbdown
By: 'Scmmd'
Sep 17,2007
2 people found
this helpful
Avoid Avoid Avoid. They do a very very basic inventory with you when you check in and mark everything as in "new" condition, even if it really isn't. You have to point things out to them. With us the whole thing took maybe 15 minutes. Then ...
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By: disparing
Mar 07, 2014
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I'm currently having exactly the same problems with the return of my deposit. I have challenged them over the retentions, asked for evidence of works, and haven't had a response in days. Whether you are a landlord or a tenant - avoid Andrews letting. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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