92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services
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The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services
Nathan
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Linval
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Ramaine
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Sally
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Latest Reviews
View all Reviews 1191
10th Oct 2024
reviewed by 'E.W.D.F'
7th Aug 2024
reviewed by 'Jane'
17th Jul 2024
reviewed by 'Michael'
26th Apr 2024
reviewed by 'Sean'
9th Apr 2024
reviewed by 'Eileen Barker'
28th Oct 2023
reviewed by 'Eva Jordan 23'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £29,550 | £2,500,000 |
| Lettings | 89% | 87% | £315 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 339 | 31 | 292 | 116 | 219 | 13 | 100 | 6 | 42 | 33 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Aug 18,2020
Aug 18,2020
1
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this helpful
Inquired about a property in Bristol over the phone and the agent talking to us was incredibly condescending and patronizing. Tried to make an arrangement to see a property and were given a time but no details of address, and were actually given no further ...
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Aug 18,2020
Aug 18,2020
0
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Called Andrews Bath to arrange a viewing for a property listed by them. However Andrews won't let us view the property until we have provided all our financial information, a decision in principle for a mortgage, copies of existing mortgage statements to prove equity and ...
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Aug 07,2020
Aug 07,2020
0
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Terrible to rent from. Impossible to contact through email or phone.
Terminating contract early (with permission from landlord), gave them over a month and a remarketing fee to put it on the market. Took them a month to even bother putting it up for rent ...
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Jul 21,2020
Jul 21,2020
0
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Officiant and hard working. Very capable of listening to needs. Would recommend all day. Can count on any questions to be answered....
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May 20,2020
May 20,2020
0
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I couldn't be happier with the service I received from Charlotte at Andrew's yate, she kept me up to date with every move, house sold quickly and the service was just incredible I cant thank you enough, would definitely recommend Andrew's estate agents to all ...
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May 06,2020
May 06,2020
1
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It all started begging September 2018 when we viewed and put an offer for a property in Streatham.
The estate agent that showed the property sounded honest and polite, we put in an offer which was accepted within 24h. 3 weeks down the line (a week before ...
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Apr 20,2020
Apr 20,2020
0
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I've had nothing but problems with Andrews from the beginning, I had issues with mould and damp in my flat, once Andrews got the money they were not interested in helping me in fact a lot of people I spoke to feel like they've been "...
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Apr 15,2020
Apr 15,2020
1
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Wow!! If i could give 0 stars i would. What a terrible company, rogues and liars. Its like they dont want to sell anything. Was interested in a property, our it first even though i was offered elsewhere. Waited... Waited.. Called over and over again to ...
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Apr 01,2020
Apr 01,2020
0
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Not the best service we’ve had took a long time in getting the keys and everything sorted. After that they got better but it still needs improving massively in my opinion....
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Mar 10,2020
Mar 10,2020
0
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Review for Andrews in Hastings, East Sussex.
I can only assume the 4 star reviews on Andrews' own website are fake - AVOID ANDREWS AT ALL COSTS.
We had a year long tenancy to rent a flat through Andrews. If they ever need something from you, ...
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Feb 19,2020
Feb 19,2020
0
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I have booked a viewing as possible tenant, I told them I would like to move asap, they scheduled for 7 days waiting them they rescheduled my property viewing twice in different days and finally they sent me a sms telling the property is overbooked.
They ...
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Feb 07,2020
Feb 07,2020
1
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Andrews has simply been unprofessional. Throughout the tenancy, they have failed to support me as a tenant. There were a number of issues (smelly drains, filthy washing machine, smelly carpets, broken towel rail, etc) raised regarding the property at the start of the tenancy but ...
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Feb 04,2020
Feb 04,2020
1
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Wish there are negative points to give! Andrews office in central Bath (Princes Buildings) accepted my offer on a flat and asked for all the documents to proceed. They did everything to push me through the initial process and lied about taking the property off ...
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Jan 24,2020
Jan 24,2020
0
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I have been using Andrews' full management service for a number of years and have always had excellent service. As "small fry" in letting terms, my agent, Tom Giboney has given dedicated and fair service to both me and, I feel, to my tenants....
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Oct 14,2019
Oct 14,2019
3
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Took advantage of my grandmother (landlady). Property was left in an absolute state when the tenants left including food left everywhere attracting vermin, mould accumulating in the brand new fridge and broken drawers and scuffed floors and walls which were newly painted. Andrews said there ...
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Oct 12,2019
Oct 12,2019
0
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Diego from Andrews was really good whilst we were looking to rent urgently. Always keeping us updated and pushing the landlord for a decision....
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Sep 23,2019
Sep 23,2019
1
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The absolute worst agency I have ever used. Constant unprofessionalism, lack of knowledge and morsl disregard demonstrated throughout the tenancy.
I was charged £350 in fees to sign the contract, but they could not justify at all why - luckily these have now been abolished by ...
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Sep 04,2019
Sep 04,2019
2
people found
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I wish there will be negative star rating to put... to describe how bad they are. When renting, please try to keep as far as you can from this company....
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Aug 29,2019
Aug 29,2019
1
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There were lots of things that were broken upon moving in - doors that didn't close properly, broken hinges on doors, wires chewed by mice, broken oven. Andrews did repair these things, but it was often cheap labour which didn't always fully fix the problem, ...
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Aug 19,2019
Aug 19,2019
1
people found
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Attempted to rent a property with Andrews. Needed a guarantor to make an offer. Called repeatedly to ask for a copy of the T's & C's for the guarantor and was told each time someone would be in touch with me. No one ever did, and ...
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Aug 09,2019
Aug 09,2019
0
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Absolutely Awful
I cannot state just how dissatisfied by Andrews services I have been. As per most of the reviews, in the initial period where they were taking your money they were very helpful, but beyond that it has been shocking.
Charging at every opportunity ...
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Jul 20,2019
Jul 20,2019
2
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Very poor at both beginning and end of tenancy contract. Lies and delays when renting out property, seeking only to drive up price for landlord. Unnecessary delays getting deposit returned (still waiting).
Would not use again....
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Jun 09,2019
Jun 09,2019
1
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Extremely poor agents with a voracious and insatiable appetite for extracting every possible penny from their unfortunate tenants.
Their website, comically, makes boasts about their ethical credentials, but the reality is very different. Repeated requests for the return of the part of our deposit held ...
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Comment on agent fees
Charge every penny they can possibly get away with.
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Jun 01,2019
Jun 01,2019
1
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We are the tenant people of Clover Ground in Westbury.
They came for viewing while we are still in Bed with out let in us know!
Also the first time they came and they leave the door unlocked....
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N/A
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May 30,2019
May 30,2019
1
people found
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This by far has been the worst agency i have EVER used. Not only are they lazy, overcharge on admin fees even though they did nothing, extremely bad at communication with tenants, not helpful at all, never completed checks which they should have and never ...
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Comment on agent fees
Bad - and they did nothing on the admin side
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Apr 25,2019
Apr 25,2019
0
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I bought a property from Andrews and a year later they found tenants for same property. On both occasions I found all staff (Marcus, Simon, Ruth, Becky) to be helpful and accommodating throughout the process....
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Comment on agent fees
I think the letting fees to the landlord are very fair.
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Apr 06,2019
Apr 06,2019
0
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Andrews Headington found me tenants who had only six months left on their right to live and work in the UK. This was of little concern to Andrews who wanted the tenants and the landlord to sign a 12 month tenancy agreement. Andrews did so in ...
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Jun 06, 2019
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Andrews behaviour was both disingenuous and unprofessional. Did not explain any of the above to me as a Client. All I got was someone calling to tell me I must sign a form from Andrews saying that I know that the tenant had only six months left on their visa.. No explanations, no choice of would I like to sign for a different, shorter period. No option of that because that might result in less commission for Andrews? Instead dump the issue on the Landlord if the visa is not renewed. Arrogant, di ...
Mar 07,2019
Mar 07,2019
0
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We have a very good experience with the Andrews branch in Tunbridge Wells, the team was welcoming, helpful and happy to assist. It is definitely a good agency and I am happy to recommend it!...
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Feb 11,2019
Feb 11,2019
0
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Friendly, helpful, professional service. I was kept informed throughout the sale. I'd highly recommend them if selling a property in the area. I dealt with Saqib, Jude and Eliza. All of whom were excellent....
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Comment on agent fees
They certainly earned their fees. Good for the service.
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“I wouldn't even give them 1 Star, you would need to pay me to stay in their properties again...”
Nov 14,2018
Nov 14,2018
1
people found
this helpful
this helpful
From day 1 they were a nightmare. They charged us an extortionate amount of fees and we were promised that it's because they don't charge renewal or exit fees however this was untrue. I was unable to be present for the handover on move in day. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in RM1 
