Andrews
4.3/5, 1191 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
339 31 292 116 219 13 100 6 42 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Lettings
Latest Properties

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“Our washing machine was smelling of burning (electrical) & we live ......”

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Feb 02,2015
Minithumbup
Michelle
By: 'Ian'
Feb 02,2015
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Our washing machine was smelling of burning (electrical) & we live on the 9th floor! I emailed Michelle at Andrews Letting & Management & she responded immediately. A plumber/electrician was sent around in a matter of days, assessed the situation & a brand new washing machine was installed 2 ...
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“I have dealt with Ramaine Wilson for over six years ......”

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Feb 02,2015
Minithumbup
By: 'Paul'
Feb 02,2015
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I have dealt with Ramaine Wilson for over six years and I have never failed to be impressed by her professionalism. As a then new landlord, I was worried that I would not know what to do or how to do it. But from outset ...
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“I thought Andrews Letting and Matthew in particular, were great. ......”

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Feb 02,2015
Minithumbup
By: 'Robyn'
Feb 02,2015
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I thought Andrews Letting and Matthew in particular, were great. It was all processed very smoothly and everything was explained to me in full details....
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“Andrews have delivered a great service from the start. From ......”

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Feb 02,2015
Minithumbup
By: 'Hall'
Feb 02,2015
0 people found
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Andrews have delivered a great service from the start. From initial viewing of a rental property, through to inspections, paperwork and maintenance. Ive always been happy with a prompt service. My only 'annoyance' is that the management team are not contactable at weekends....
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“The service I have received from Stuart and Caroline with ......”

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Feb 02,2015
Minithumbup
By: 'Christine'
Feb 02,2015
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The service I have received from Stuart and Caroline with regard to the renting out of my mother's flat has been first class. The whole process has been handled in a professional and efficient way and I have every faith in their ability to manage ...
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“Marcus Carter provided an excellent letting service .He is charming ......”

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Feb 02,2015
Minithumbup
Saeeda
By: 'Saeeda'
Feb 02,2015
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this helpful
Marcus Carter provided an excellent letting service .He is charming and efficient.he worked hard to let this property and always called me and reminded me about the viewing appointment in good time to show the property.(I did not have spare keys to give ...
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“It was such a pleasure to deal with Marcus who ......”

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Feb 02,2015
Minithumbup
By: 'Kane'
Feb 02,2015
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It was such a pleasure to deal with Marcus who arranged the letting of my property with such care and attention to all the details. I would strongly recommend Andrews to anyone wishing to let a property in the Balham area....
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“I recently purchased my first buy-to-let property. I had planned ......”

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Feb 02,2015
Minithumbup
By: 'Martin'
Feb 02,2015
0 people found
this helpful
I recently purchased my first buy-to-let property. I had planned to use a competitor to Andrews as I had used them in the past and simply contacted Andrews for a quote. I spoke with Claire Wright and found her to be highly professional in explaining, ...
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Comment on agent fees
Pleased to be able to negotiate, felt we had a fair deal.
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“Marcus was very helpful from the start and ensured that ......”

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Feb 02,2015
Minithumbup
By: 'Jason'
Feb 02,2015
0 people found
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Marcus was very helpful from the start and ensured that we were able to move into the property we wanted, when we wanted and at the right price. Despite the issues along the way (which had nothing to do with Andrews), he remained positive, approachable ...
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Comment on agent fees
Fees were at a fair price and were clearly specified before any contractual agreement took place. Ultimately, you get what you pay for.
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“Andrews impressed me greatly. They found me a tenant within ......”

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Feb 02,2015
Minithumbup
Karen
By: 'Penny'
Feb 02,2015
0 people found
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Andrews impressed me greatly. They found me a tenant within just a few hours and handled the whole thing well. I felt confident that they had taken any concerns seriously and changed the contract exactly as I wanted it. Everything went well....
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Comment on agent fees
The fees for finding the tenant were OK but the fees for organising the contract for a second year were too steep so I didn't go ahead with the let for a second year.
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“I have both sold a property and purchased a property ......”

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Jan 26,2015
Minithumbup
By: 'S'
Jan 26,2015
0 people found
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I have both sold a property and purchased a property through Andrews Estate Agents and have found the service to be excellent on both occasions. Pamela is an experienced estate agent in Balham which given the number of new agencies popping up in the area ...
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“I have always found Michelle and Sue to be very ......”

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Jan 19,2015
Minithumbup
Michelle
By: 'S.'
Jan 19,2015
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I have always found Michelle and Sue to be very friendly, helpful and competent in managing my property. There have been at least a couple of occasions when tricky issues have arisen with tenants, and these have been dealt with quickly and efficiently. In one ...
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“He is great ,honest ,trustful and easy going .Really helpful ......”

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Jan 13,2015
Minithumbup
Matt
By: 'Reni'
Jan 13,2015
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He is great ,honest ,trustful and easy going .Really helpful all the time , if we have any question or if we need any help!...
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“Pamela Janson-Smith and her team at Andrews Estate Agent in ......”

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Jan 12,2015
Minithumbup
By: 'Maria'
Jan 12,2015
0 people found
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Pamela Janson-Smith and her team at Andrews Estate Agent in Balham provided the most outstanding service when we were selling our family home following a bereavement. Pamela managed a complex situation with the utmost professionalism and kindness. We had some difficulties with two sets of ...
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“Gave me personal information on the house and told me ......”

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Jan 12,2015
Minithumbup
By: 'Tony'
Jan 12,2015
0 people found
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Gave me personal information on the house and told me transport connections. Good local knowledge. Friendly and fast in handling the process. Promised repairs were carried out....
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“Ramaine Wilson has always been very helpful and professional. She ......”

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Jan 12,2015
Minithumbup
By: 'Jackie'
Jan 12,2015
0 people found
this helpful
Ramaine Wilson has always been very helpful and professional. She has taken me successfully from being a novice land lady a few years to the present. Nothing has ever been too much trouble, She gave me personal attention and when she committed herself to doing ...
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“I have always dealt with Nathan Hancox at Andrews in ......”

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Jan 12,2015
Minithumbup
By: 'Nathan'
Jan 12,2015
0 people found
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I have always dealt with Nathan Hancox at Andrews in Romford who is the best person I have come across to find excellent tenants. After having to evict tenants for non-payment of rent obtained through another Estate Agent I went to Andrews and met Nathan. ...
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“Great great great!! What a nice experience I was really ......”

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Jan 11,2015
Minithumbup
By: 'Sally'
Jan 11,2015
0 people found
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Great great great!! What a nice experience I was really worried about selling as I heard lots of horror stories from some of my friends who have moved recently but I was helped all the way through which was good as I was nervous. Thank ...
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Comment on agent fees
Ended up being very good value for money, at the start I thought the fee was a little high as was more than other agents but glad I went with them and was good to know they are owned by charitable trusts.
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“We dealt with Nathan who kept on keeping us informed ......”

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Jan 11,2015
Minithumbup
By: 'Ryan'
Jan 11,2015
0 people found
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We dealt with Nathan who kept on keeping us informed of new properties and finally told us of the one we are living in now. He was always giving us new information about new houses and went out of his way to get us viewing ...
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“Pamela's enthusiasm and desire to represent us in the sale ......”

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Jan 08,2015
Minithumbup
By: 'Mark'
Jan 08,2015
0 people found
this helpful
Pamela's enthusiasm and desire to represent us in the sale of our property was apparent from the first meeting. She really understood the property and its selling points and quickly and efficiently produced marketing materials which did it proud. As an account manager Tom too ...
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“Everyone at Andrews has been a pleasure to deal with, ......”

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Jan 08,2015
Minithumbup
By: 'David'
Jan 08,2015
0 people found
this helpful
Everyone at Andrews has been a pleasure to deal with, putting me at ease and explaining everything patiently, clearly and concisely. Everything was handled quickly for the Xmas period, though the only thing I found when I went to the Council for my Tax number ...
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Comment on agent fees
Fees are steep but I did get a discount for December takeover.
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“Very friendly,courteous and helpful. Always returned my calls and ......”

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Jan 05,2015
Minithumbup
By: 'lucy'
Jan 05,2015
0 people found
this helpful
Very friendly,courteous and helpful. Always returned my calls and e-mails. Gave very useful advice on how best to make my property attractive to prospective tenants....
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“I have dealt with many agents in the last 15 years, ......”

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Jan 05,2015
Minithumbup
By: 'Christopher'
Jan 05,2015
0 people found
this helpful
I have dealt with many agents in the last 15 years, but for about 10 years now I have stuck with Andrews. Whilst some of the personnel may have changed the standard of service hasn't. They are always there at the end of the phone for any ...
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“I have been with Andrews as a landlady for 15 years. ......”

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Jan 05,2015
Minithumbup
Michelle
By: 'manomoli'
Jan 05,2015
0 people found
this helpful
I have been with Andrews as a landlady for 15 years. They have been brilliant all these years. For major part of these years, Michelle has been dealing with the property on behalf of us. She has been excellent with her services. She is very efficient, ...
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Comment on agent fees
Fees are reasonable
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“Brittany is a really good agent with friendly approach to ......”

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Jan 05,2015
Minithumbup
Brittany
By: 'Karolina'
Jan 05,2015
0 people found
this helpful
Brittany is a really good agent with friendly approach to customer. Brittany porovide a good service and is open and flexible when it comes to customer needs....
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Comment on agent fees
I would like agency to take reponsibility of window cleaning as it is a good way to provide good service.
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“Brittany was really really helpful and always good prepare, had ......”

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Jan 05,2015
Minithumbup
Brittany
By: 'Bartek'
Jan 05,2015
0 people found
this helpful
Brittany was really really helpful and always good prepare, had an answer for all of my questions. She has been always nice, kind and competent....
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“I visited Andrews office in Cheltenham and firstly thought the ......”

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Jan 05,2015
Minithumbup
By: 'Charles'
Jan 05,2015
0 people found
this helpful
I visited Andrews office in Cheltenham and firstly thought the atmosphere as a whole in the office was great. Secondly a representative of the company (Tigger Lloyd) stood up and came straight over and asked if they could be of assistance, which given the poor ...
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“I have been very impressed by Tom, Marcus and the ......”

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Jan 04,2015
Minithumbup
By: 'Andrew'
Jan 04,2015
0 people found
this helpful
I have been very impressed by Tom, Marcus and the rest of the team at Andrews. They are efficient and approachable. They also go the extra mile to help me in dealing with issues in my property. This is despite the fact that I only ...
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“I used Andrews to let out my flat. I had ......”

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Jan 04,2015
Minithumbup
Katie
By: 'Melango'
Jan 04,2015
0 people found
this helpful
I used Andrews to let out my flat. I had never done this before and it wasn't by choice that I was letting out my flat. Andrews were very helpful and offered great advice! Katie is especially helpful! They found me a lovely tenant and ...
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“After 3 other local agents had failed to deliver a sale ......”

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Jan 03,2015
Minithumbup
By: 'James'
Jan 03,2015
0 people found
this helpful
After 3 other local agents had failed to deliver a sale despite bragging about how easily they would sell my flat, Andrews stepped in and got the place sold. They did this by giving me clearer and more honest feedback about my property and what might ...
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No fees information available
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Complaints Procedure

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Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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