Andrews
4.3/5, 1190 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

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Latest Reviews

 View all Reviews 1190
7th Aug 2024
reviewed by 'Jane'
“Damien Hanson thank you for helping us sell our property.You are professional and friendly and kept us informed every ......”
17th Jul 2024
reviewed by 'Michael'
“Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly ......”
26th Apr 2024
reviewed by 'Sean'
“Thanks to anum for her wonderful service at Andrew's headington...”
9th Apr 2024
reviewed by 'Eileen Barker'
“I would thoroughly recommend Andrews Estate Agents, Witney branch. Becca at Andrews has just handled the sale of my property. ......”
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
26th Oct 2023
reviewed by 'MKG'
“I simply cannot recommend Andrews (Wallington), especially Ben Gordon-Smith enough. Having separated from my husband and living with family it ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
338 31 292 116 219 13 100 6 42 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Andrews Branches (view all 59)
Balham London, SW12
Bath, BA2
Bath Newbridge, BA1
Bexhill On Sea, TN40
Botley, OX2
Bristol, BS16
Bristol, BS3
Bristol, BS30

“Mehmet was really helpful in helping us find an apartment ......”

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Feb 12,2015
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Mehmet
By: 'Gabriella'
Feb 12,2015
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Mehmet was really helpful in helping us find an apartment that suited our requirements. Other members of staff were less helpful and more agressive. Mehmet was personable and reliable....
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“Luke came well prepared for our valuation he was friendly ......”

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Feb 11,2015
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Luke
By: 'Brad1'
Feb 11,2015
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Luke came well prepared for our valuation he was friendly and very professional his price was what we wanted and his fees were not the cheapest but the service provided and the fact that we achieved over the asking price more than justified the cost ...
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Comment on agent fees
Good value for money
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“Both agents at Andrews were excellent and helpful and tried ......”

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Feb 11,2015
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By: 'Ghaz'
Feb 11,2015
0 people found
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Both agents at Andrews were excellent and helpful and tried to meet our requirements as best possible. However, the agency that took over once the tenants we're singed up was of slightly lower standard of service compared to Andrews as I did not find them ...
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Comment on agent fees
The agency helped in keep the fees at reasonable level but I would say some of the extra services provided was unnecessary and should be included in the initial fees. For example the tenancy agreement fee I expect this to be part of the package and the extra admin fees to get the deposit registered or get a gas certificate completed. I would say the inventory is a good service and reasonable.
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“The service we have received from the team at Andrews ......”

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Feb 11,2015
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By: 'Hazel'
Feb 11,2015
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The service we have received from the team at Andrews over the last 3 years as a tenant in a property managed by them has been wonderful. Especially the care and dedication Ramaine gives to her role looking after existing tenants. This excellent service influenced out ...
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“I have let my property through Andrews for a number ......”

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Feb 10,2015
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Michelle
By: 'Lucy'
Feb 10,2015
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I have let my property through Andrews for a number of years and have always found them to be very helpful. Recently, Michelle has gone over and above the call of duty to help me with something and she is always friendly, on the ball ...
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“My review is based only on Ramaine and the manner ......”

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Feb 09,2015
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By: 'Giles'
Feb 09,2015
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My review is based only on Ramaine and the manner in which she has overseen the letting of our property over the past few years. She is very professional in her approach plus having met her found her to be a very pleasant and helpful ...
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Comment on agent fees
I must agree with a previous reviewer that there are too many "extra charges " added on and all fees are taken up front which leaves you a long period before receiving any rent !
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“Andrews is a good service, good contact with me via ......”

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Feb 09,2015
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Chad
By: 'Slawomir'
Feb 09,2015
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Andrews is a good service, good contact with me via email and phone calls. Very helpful - I was stressed out at points, however moving in today. Thank you Chad and Rianna....
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“The staff at Andrews were very helpful, and efficient. Gemma ......”

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Feb 09,2015
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By: 'Geraldine'
Feb 09,2015
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The staff at Andrews were very helpful, and efficient. Gemma was able to book us a second viewing of the property so we could measure up and organise what furniture we wanted. Really god when enquiring about the status of our application and what the ...
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“Philippa Kent-Davis - We dealt with Philippa from the very ......”

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Feb 08,2015
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By: 'MADC'
Feb 08,2015
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Philippa Kent-Davis - We dealt with Philippa from the very beginning in our search to rent the property as HMO at a time when the normal student traffic was quite dormant. Philippa is very pro-active and extremely enthusiastic in her approach. She steered us through ...
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Comment on agent fees
We joined Andrews in the last 12 months. As we have two properties rented by Andrews we were hoping for a better rate. Although we had a discount on one of the properties I believe a better percentage could have been offered.
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“I have been a tenant of the property for 3 years ......”

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Feb 06,2015
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Matt
By: 'Marek'
Feb 06,2015
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I have been a tenant of the property for 3 years that is managed by very helpful management: Matt Ward and Jason Obee in 362 Garrat Lane, Earlsfield / Wandsworth Andrews Letting. Right from the start I approached this branch I knew that I am in good hands ...
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Comment on agent fees
The agency fees are completive compare to other agencies particularly when you spent all your money for rent/deposit at your first month of renting, however in long term it might be more expensive compare to others as some agencies have just one off fee not every year.
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“Marcus was very polite and helpful and made sure that ......”

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Feb 06,2015
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By: 'Susan'
Feb 06,2015
0 people found
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Marcus was very polite and helpful and made sure that my move went smoothly. He kept me in the loop throughout the whole rental process and handled all my queries promptly. An outstanding member of staff at an excellent estate agents....
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Comment on agent fees
Reasonable
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“Marcus made the usually stressful process of finding a property ......”

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Feb 06,2015
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By: 'Julia'
Feb 06,2015
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Marcus made the usually stressful process of finding a property an absolute pleasure. We never felt pushed or bothered, and any questions were answered extremely well and efficiently. Having experiences other letting agents, Marcus offered a notably better service. Thank you Marcus!...
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“I've found Andrews to be a good agent to use, ......”

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Feb 06,2015
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By: 'Annon'
Feb 06,2015
0 people found
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I've found Andrews to be a good agent to use, but could of been more responsive to emails and answering questions. Often questions were posed in email, but ignored. If answered would of helped put my mind at rest that they were able to handle ...
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Comment on agent fees
Fees were over ‚£400. At the time of applying these were about average for Romford, however nationally fees should be in the region of ‚£200.
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“Ramaine was helpful and kind of "HIT THE NAIL" attitude. ......”

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Feb 06,2015
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By: 'Kabilan'
Feb 06,2015
0 people found
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Ramaine was helpful and kind of "HIT THE NAIL" attitude. She ensured that transition is smooth and comitted on what is achievable....
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Comment on agent fees
I am not sure if the fee is high or low. But for the professional approach, I would never regret for paying this fee.
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“Andrews Letting Agency successfully found a tenant for our house ......”

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Feb 06,2015
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By: 'Shaw'
Feb 06,2015
1 people found
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Andrews Letting Agency successfully found a tenant for our house and did the necessary checks on their background. They secured a six week deposit and told us of our obligations as landlords. We are completely satisfied with the service received....
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“I am very happy and satisfied from the services received ......”

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Feb 05,2015
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Jay
By: 'Boguslaw'
Feb 05,2015
0 people found
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I am very happy and satisfied from the services received for Jay at Andrews Letting agent. I received full information about how the services are conduct and I feel very secure that Andrews as an agent represents Landlord of the property with full responsibility, to ...
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“Professional friendly and knowledgable would definitely recommend to others, not ......”

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Feb 03,2015
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By: 'Anya'
Feb 03,2015
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Professional friendly and knowledgable would definitely recommend to others, not pushy or rude like some other people. Overall very good....
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“On the positive side, Marcus and the team have been ......”

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Feb 03,2015
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By: 'Owen'
Feb 03,2015
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On the positive side, Marcus and the team have been very proactive and helpful throughout. A good attitude, fast response, and a problem solving approach is always appreciated! The negative side is all to do with the commercial processes used by Andrews: Firstly I was ...
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Comment on agent fees
The speed at which this property rented suggests that we might have got a higher price, but we might have lost money by waiting for enough clients to view it.
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“I FOUND THE STAFF IN THIS BRAND TO BE VERY ......”

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Feb 03,2015
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Rhianna
By: 'lovelylisa73'
Feb 03,2015
0 people found
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I FOUND THE STAFF IN THIS BRAND TO BE VERY PROFESSIONAL, FRIENDLY AND VERY HELPFUL. RHIANNA TOOK NOTE OF MY WANT AND NEEDS AND DID EVERYTHING SHE COULD TO MAKE A STRESSFUL TIME AS EASY AS POSSIBLE....
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“We dealt with Nathan Hancox who clearly listens to what ......”

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Feb 03,2015
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By: 'Trish'
Feb 03,2015
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We dealt with Nathan Hancox who clearly listens to what the tenant is looking for, and matches properties accordingly as he found us a home that ticked all our boxes!! Thanks Nathan! This is our 2nd letting through Andrews and have always found staff friendly, ...
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“I approached Andrews for help to let my property to ......”

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Feb 03,2015
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Brittany
By: 'Peter'
Feb 03,2015
0 people found
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I approached Andrews for help to let my property to students starting in September after having no calls myself. I was introduced to Brittany who arranged an appointment the following day at 11.30. Brittany was very positive about letting the property after the viewing and gave ...
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Comment on agent fees
Well worth what ever you pay her. She was simply fantastic.
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“Discussing service from a not very professional person. Took money ......”

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Feb 02,2015
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By: 'Andyyx'
Feb 02,2015
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Discussing service from a not very professional person. Took money from us that wasn't there's in the first place....
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“It is the second time I used Andrews and again ......”

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Feb 02,2015
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Corin
By: 'JS'
Feb 02,2015
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It is the second time I used Andrews and again they have been great. Both Jason and Corin were really responsive, easy going and understanding, prepared to go that extra step further. The whole process has been smooth and they helped me secure the property ...
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“Marcus has been a brilliant support to us as overseas ......”

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Feb 02,2015
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By: 'M&MH'
Feb 02,2015
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Marcus has been a brilliant support to us as overseas Landlords. He has been helpful, efficient and gone the extra mile to obtain quotes for work and be available for washing machine deliveries! He has kept us up to date on progress whilst letting our ...
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Comment on agent fees
Marcus negotatied good fees for us and we agreed for Andrews to fully manage the property based on this.
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“We needed a house asap and we got it. We ......”

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Feb 02,2015
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By: 'Fabrizio'
Feb 02,2015
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We needed a house asap and we got it. We had clear criteria and our letting agent found us the perfect property. What I enjoyed most was the constant communication with the letting agent. I have dealt with others who would not update you unless ...
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Comment on agent fees
The fees are good value for money.
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“He is very nice and helpful . He give us some ......”

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Feb 02,2015
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By: 'Chad'
Feb 02,2015
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He is very nice and helpful . He give us some ideas and always answer our question straight away. Very thankful for the help and supporthe gave it us....
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“We needed to vacate the property we were renting early & ......”

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Feb 02,2015
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By: 'Sarah'
Feb 02,2015
0 people found
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We needed to vacate the property we were renting early & spoke to Andrews on Lavender Hill to arrange viewings. They were great & the property was re-rented out on the exact dates we wanted within the 1st viewing. Matthew Brennan @ Andrews is always friendly to speak ...
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Comment on agent fees
If they offered the service for free that would be even better :-)
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“Andrews lettings provided excellent service. The first agency we met ......”

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Feb 02,2015
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By: 'BN'
Feb 02,2015
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Andrews lettings provided excellent service. The first agency we met on our 2 months long search for a flat in London that actually provided what we were asking for....
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Comment on agent fees
Very reasonable.
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“Dealing with Michelle for the last 7 years has been always ......”

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Feb 02,2015
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Michelle
By: 'Tony'
Feb 02,2015
0 people found
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Dealing with Michelle for the last 7 years has been always a pleasure. She is proactive, takes and completes any agreed actions and doesn't bother me with the minutiae. In effect, she does her job, but she does it very well, often to a very high ...
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“Our washing machine was smelling of burning (electrical) & we live ......”

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Feb 02,2015
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Michelle
By: 'Ian'
Feb 02,2015
0 people found
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Our washing machine was smelling of burning (electrical) & we live on the 9th floor! I emailed Michelle at Andrews Letting & Management & she responded immediately. A plumber/electrician was sent around in a matter of days, assessed the situation & a brand new washing machine was installed 2 ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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