Andrews
4.3/5, 1190 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

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Latest Reviews

 View all Reviews 1190
7th Aug 2024
reviewed by 'Jane'
“Damien Hanson thank you for helping us sell our property.You are professional and friendly and kept us informed every ......”
17th Jul 2024
reviewed by 'Michael'
“Working with Andrews Headington has been great. Anisa was very efficient and attentive assisting us with our portfolio. I highly ......”
26th Apr 2024
reviewed by 'Sean'
“Thanks to anum for her wonderful service at Andrew's headington...”
9th Apr 2024
reviewed by 'Eileen Barker'
“I would thoroughly recommend Andrews Estate Agents, Witney branch. Becca at Andrews has just handled the sale of my property. ......”
28th Oct 2023
reviewed by 'Eva Jordan 23'
“Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's ......”
26th Oct 2023
reviewed by 'MKG'
“I simply cannot recommend Andrews (Wallington), especially Ben Gordon-Smith enough. Having separated from my husband and living with family it ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
338 31 292 116 219 13 100 6 42 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Andrews Branches (view all 59)
Balham London, SW12
Bath, BA2
Bath Newbridge, BA1
Bexhill On Sea, TN40
Botley, OX2
Bristol, BS16
Bristol, BS3
Bristol, BS30

“We colaborated very well with Stephanie,she is a good ......”

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May 20,2015
Minithumbup
By: 'Florin'
May 20,2015
0 people found
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We colaborated very well with Stephanie,she is a good agent and a very nice person.The problem we had was especially with the Let Risks agency who needs improvement in working with customers....
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“Philippa was just what I needed, a breath of fresh ......”

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May 20,2015
Minithumbup
By: 'Dena'
May 20,2015
0 people found
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Philippa was just what I needed, a breath of fresh air. Knowledgeable, willing and friendly. I was embarking on my first experiences as a landlady, and she was, and is fab. Her experience in the letting market was vast. I know that she is always ...
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“As a new landlord I can't thank Philippa at Andrews ......”

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May 19,2015
Minithumbup
By: 'Michellecass'
May 19,2015
0 people found
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As a new landlord I can't thank Philippa at Andrews enough. She was only too happy to answer my emails and provide advice on how to prepare my property for letting. The speed at which Andrews found me a tenant was also exceptional - within 48 ...
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“The agents were very co-operative and fully understand their job ......”

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May 19,2015
Minithumbup
By: 'Sheikh'
May 19,2015
0 people found
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The agents were very co-operative and fully understand their job and gave all possible assistance and I recommend them on a very good scale. Their dealings are very smooth. Wish them best of luck and hope they maintain this standard....
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Comment on agent fees
Fee is ok and on my request they even lowered it.
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“Everything seem to go well. The agent and her colleagues ......”

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May 19,2015
Minithumbup
By: ''
May 19,2015
0 people found
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Everything seem to go well. The agent and her colleagues were all friendly smart and efficient...
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“I have sold a flat in the centre of Bath ......”

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May 18,2015
Minithumbup
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Alex
By: 'Dr'
May 18,2015
0 people found
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I have sold a flat in the centre of Bath through Andrews. I have interviewed some half a dozen agents before selecting Andrews because they were different in that they were willing to listen to what I wanted and discuss the best strategy for me ...
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“In the 8 years I have been a tenant at the ......”

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May 18,2015
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Amanda
By: 'Emma'
May 18,2015
0 people found
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In the 8 years I have been a tenant at the property, I have a received a professional service from Andrews Lettings and Management. As I first time tenant 8 years ago, I found all my queries to be dealt with in a friendly and professional manner ...
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“We originally decided to sell our house through Andrews as ......”

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May 18,2015
Minithumbup
By: 'Satisfied'
May 18,2015
0 people found
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We originally decided to sell our house through Andrews as they had the lowest commission rates and we were impressed by both Tom and especially Pamela. The sale was protracted due to various issues which were exacerbated by slow lawyers and lenders. Pamela did a ...
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Comment on agent fees
Fees were the lowest we could find.
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“Andrews has been letting and managing my property for several ......”

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May 15,2015
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Nasreen
By: 'SK'
May 15,2015
0 people found
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Andrews has been letting and managing my property for several years and my current property manager is Nasreen Dad who has been my contact at Andrews for over a year. I am very pleased with the work Nasreen has done on my behalf since she ...
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Comment on agent fees
I am now on a different fee rating than previously, which is much more competitive than beforehand. However, as mentioned above, I disagree with having to pay c‚£100 a year for a piece of paper listing how much rent etc I have been paid over the course of the year. I do not want or need this but it is apparently a set cost that cannot be waived.
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By: Claire Wright
Jul 02, 2015
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Thank you doe taking the time to leave a comment about your satisfaction with the level of service both Andrews Letting and Management and Nasreen has provided you with. I am pleased that you feel Nasreen is able to efficiently and competently respond to any queries you may have. ...

“Being a first time landlord moving to Australia for a ......”

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May 14,2015
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Rebecca
By: 'Falcondale'
May 14,2015
0 people found
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Being a first time landlord moving to Australia for a few years it was very important that we chose an agent we could have confidence in. After some initial hiccups, while staff were moved around, service has been very professional and supportive. We also went ...
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By: Rebecca
May 14, 2015
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Many thanks for your comments , it Is great to hear that you have been happy with the service and we hope to continue a smooth letting and management process for you throughout your time here at Andrews. Kind regards, Rebecca ...

“Ben Nichols at Andrews was a pleasure to deal with ......”

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May 14,2015
Minithumbup
By: 'Jay'
May 14,2015
0 people found
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Ben Nichols at Andrews was a pleasure to deal with on our intended purchase. All of our queries were dealt with in a extremely friendly and professional manner. Our queries and questions were thoroughly investigated and reported back in a timely manner. We will be ...
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“As a first time tenant in the Cheltenham area and ......”

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May 13,2015
Minithumbup
By: 'Andy1967'
May 13,2015
0 people found
this helpful
As a first time tenant in the Cheltenham area and my first time using a letting agent my partner and I found the service from Andrews to be excellent. All of the staff were friendly and nothing was too much trouble. I would have no ...
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Comment on agent fees
I think fees are relative to the property you are renting/buying and Andrews get the result you want and give the service you expect.
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“I highly appreciated the help provided by Mrs Holly Morris ......”

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May 13,2015
Minithumbup
By: 'Peter'
May 13,2015
0 people found
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I highly appreciated the help provided by Mrs Holly Morris during the rental of the property. She is very helpful and was available even in extra hours....
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By: hollymorris
May 15, 2015
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Thank you Peter. Im so pleased we managed to find you the right flat at such short notice. Always happy to help. ...

“As Landlords, my husband and I chose for a change ......”

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May 13,2015
Minithumbup
By: 'Janet'
May 13,2015
1 people found
this helpful
As Landlords, my husband and I chose for a change to use a letting agency for our flat. We chose Andrews, and the team brought us up to date with what is expected of us and the going rental rates. The flat needed to be ...
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By: claire
May 15, 2015
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Thank you Janet for your comments, I am pleased that we were able to find you a suitable tenant for your lovely flat, we look forward to hearing from you again when your tenant moves on. Kind Regards, Claire ...

“Ben has been extremely helpful in arranging the sale of ......”

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May 12,2015
Minithumbup
By: 'Romford7'
May 12,2015
0 people found
this helpful
Ben has been extremely helpful in arranging the sale of my property. I was very happy with the level of service, support and responsiveness in securing a speedy resolution with a great outcome. Having liaised with the rest of the Andrews team over the past ...
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Comment on agent fees
Reasonable
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“Thank you Nathan for helping us secure our rental home, ......”

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May 12,2015
Minithumbup
By: 'Frida'
May 12,2015
0 people found
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Thank you Nathan for helping us secure our rental home, for your time to explain how things work here in the UK, you made our move so much easier, Thank you, very much appreciated....
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“Our agent was extremely helpful. Being a first time tenant ......”

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May 12,2015
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Brian
By: 'Miss'
May 12,2015
0 people found
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Our agent was extremely helpful. Being a first time tenant I had a lot of questions and queries and he was so kind and friendly and happy to help however small or big the query was. Everything was made straight forward and everything was done ...
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“I have been using Andrews to let my property for 5 ......”

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May 11,2015
Minithumbup
By: 'Mike'
May 11,2015
0 people found
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I have been using Andrews to let my property for 5 years and I have been pleased with the service the Andrews team have given, although my lets have been relatively short term (6 to 12 months). Recently my latest tenant moved out. Tigger quickly found a new ...
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Comment on agent fees
Fees tend to be high but Andrews get results
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“I have used Andrews to let one property (full management) ......”

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May 08,2015
Minithumbdown
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Stephanie Daniell
By: 'Landlord'
May 08,2015
1 people found
this helpful
I have used Andrews to let one property (full management) for about nine years. The service that I received for the first three years was very good, The property appeared to be kept in good order, and any maintenance issues were dealt with efficiently. However, ...
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What agent could do to change your mind?
Be competent Manage my property in a professional way and to a standard that a reasonable person would expect Care about maintaining my property in a habitable state so that the tenants have a reasonable house to live in Engage competent and suitable contractors, preferably who do not over-charges Inspect the property when carrying out a so-called management inspection to ensure that my property is habitable and everything is in working order
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“We were very happy with the service provided from Marcus ......”

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May 08,2015
Minithumbup
By: 'Tom'
May 08,2015
0 people found
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We were very happy with the service provided from Marcus and Emmanuel at Andrews in Balham. Both were extremely professional, and really looked out for us (the tenants), and helped us chose and secure our ideal property. Transactions were made easy, and replies to queries ...
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“The service received from Andrews (Kerry in particular) is always ......”

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May 08,2015
Minithumbup
By: 'Nicola'
May 08,2015
0 people found
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The service received from Andrews (Kerry in particular) is always excellent. Maintenance & general enquiries are always dealt with quickly & efficiently and they always keep me up to date at every stage. I would always recommend their services to any of my friends and family....
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“I have been a landlady through Andrews in Witney for ......”

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May 07,2015
Minithumbup
By: 'Jenny'
May 07,2015
0 people found
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I have been a landlady through Andrews in Witney for approx. 5 years. I have found their service friendly and efficient. I have dealt with all the staff members from the negotiators, management and property management, they have all dealt with my properties well. I trust ...
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“A great experience with a great agency and really helpful ......”

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May 07,2015
Minithumbup
By: 'Polly'
May 07,2015
0 people found
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A great experience with a great agency and really helpful and friendly agents (Emmanuel and Marcus). They made the whole process so easy and each step was very smooth and quick. The communication was great too. The agency were very confident and trustworthy - would ...
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“David delivered exactly what he promised with no hidden costs.......”

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May 06,2015
Minithumbup
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David
By: 'Sally'
May 06,2015
0 people found
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David delivered exactly what he promised with no hidden costs. He arrived to meet me with a pack and went through everything. Let me choose which services I required and which ones I wanted him to provide. Found a tennant on the first viewing day ...
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Comment on agent fees
No hidden extras. All upfront costs and completely explained and discussed.
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“I handed my notice in to vacate this property and ......”

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May 04,2015
Minithumbup
By: 'Lucy'
May 04,2015
0 people found
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I handed my notice in to vacate this property and within a day i already had someone to come and view. The new tenants were happy to take on the property the following day and are due to move in next week. from the initial ...
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Comment on agent fees
these werent fully explained when i moved in which doesnt surprise me as the service i was given when i moved in was shambolic
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“Very professional service, Greg was helpful and left me confident ......”

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May 03,2015
Minithumbup
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Greg
By: 'Freddie'
May 03,2015
0 people found
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Very professional service, Greg was helpful and left me confident that he would be able to find a suitable tenant, which he succeeded in doing within 24 hours. No hesitation in recommending Greg/Andrews...
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Comment on agent fees
Reasonable and in line with the market
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“This was a tricky sale. My mother is 98 years old, ......”

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May 01,2015
Minithumbup
By: 'Polly'
May 01,2015
0 people found
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This was a tricky sale. My mother is 98 years old, was needing to sell an old Bath property, has poor hearing and does not use the Internet. We live in the USA. Dylan McDonald handled these issues most tactfully often by personally calling on my ...
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“This is the first property I have rented Andrews have ......”

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Apr 30,2015
Minithumbup
By: 'catherine'
Apr 30,2015
0 people found
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This is the first property I have rented Andrews have given great customer service. Spent time explaining all information and was able to answer any queries. I had a problem with my hot water contacted Andrews they were very helpful and gave me their contractors ...
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“We are pleased to recommend Andrews letting Agency staff and ......”

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Apr 30,2015
Minithumbup
By: 'M'
Apr 30,2015
0 people found
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We are pleased to recommend Andrews letting Agency staff and in particular Claire Wright Assistant Manager of the Clifton branch who came to visit us at our property to advice us on how to proceed with letting the flat. Everything went very smoothly and all ...
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By: Claire Wright
May 05, 2015
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We are pleased we were able to help you with the letting of your property and look forward to working with you with the on-going management of your property ...

“I have used Andrews Estate Agents for the last few ......”

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Apr 30,2015
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Tayo
By: 'Irene'
Apr 30,2015
0 people found
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I have used Andrews Estate Agents for the last few years, using both their Letting and Management Service as well their service for my recent sale of my property. They have been great throughout, always providing a clear, straightforward and honest service. I highly recommend....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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