Andrews
4.3/5, 1190 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
338 31 292 116 219 13 100 6 42 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Lettings
Latest Properties

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“I had a wonderful experience from the word go. No ......”

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Jun 10,2015
Minithumbup
vicki
By: 'Dr'
Jun 10,2015
0 people found
this helpful
I had a wonderful experience from the word go. No issues or unexpected difficulties. The whole process was seamless and all staff I had to deal with, both in Tewkesbury and HQ, were pleasant, helpful and professional....
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Comment on agent fees
It was made very clear to me what I was paying and what the payment was for. Also, a confirmation in writing about what happens to the deposit. Very satisfied with a service which, to date, I could not fault.
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“I have had many dealings with the Stephen Mitchell and ......”

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Jun 10,2015
Minithumbup
Stephan
By: 'Elaine'
Jun 10,2015
0 people found
this helpful
I have had many dealings with the Stephen Mitchell and his Team at Southville over the past year. I have appreciated their professionalism and support with the many different challenges that renting a property has presented. They are always friendly and reassuring in their approach ...
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“I first met Matthew when he rented the flat which ......”

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Jun 09,2015
Minithumbup
By: 'Natasha'
Jun 09,2015
0 people found
this helpful
I first met Matthew when he rented the flat which I currently live in April 2014. He was incredibly helpful at the time and made the entire process quick and easy, which was especially helpful when I was looking to find a flat quickly with my ...
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“A very professional service and an easy company to do ......”

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Jun 09,2015
Minithumbup
vicki
By: 'Jon'
Jun 09,2015
0 people found
this helpful
A very professional service and an easy company to do business with. Communications are promptly dealt with and no issues have arisen during the tenancy agreement. Based upon my experience to date, I have no hesitation in recommending Andrews....
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“I have always found Andrews Letiings to be extremely helpful ......”

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Jun 09,2015
Minithumbup
By: 'L'
Jun 09,2015
0 people found
this helpful
I have always found Andrews Letiings to be extremely helpful and professional when its come to letting our properties. The rates they charge are also very competitive and the standard of service excellent. I would highly recommend using them as they always seem to find ...
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“We had a great experience with Alicia. She answered all ......”

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Jun 09,2015
Minithumbup
Alicia
By: 'karlyh'
Jun 09,2015
1 people found
this helpful
We had a great experience with Alicia. She answered all of our questions and queries regarding the property both when we came to view and after the offer was made. If she was unsure of anything it was followed up with another staff member and ...
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Comment on agent fees
I think the agents fees are quite standard in comparison to most other estate agents we had dealt with. They are a bit more competitive in comparison to some others.
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“Everyone in the north street branch have been so helpful ......”

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Jun 08,2015
Minithumbup
By: 'Estelle'
Jun 08,2015
1 people found
this helpful
Everyone in the north street branch have been so helpful regarding the re-rental of my property. Plenty of advices, which I could trust fully. Only problem came when tenants were found and I got transfer to the negotiating team, I didn't feel I could trust ...
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Comment on agent fees
Can not comment as yet not finalised.
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“I have used Andrews for the past 10 years. I am ......”

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Jun 08,2015
Minithumbup
vicki
By: 'S'
Jun 08,2015
0 people found
this helpful
I have used Andrews for the past 10 years. I am still using them because the offer me excellent service, good advice and are a friendly and competent team who put themselves out for me. Because of this I will continue to use Andrews who is ...
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“Brilliant service from start to finish. Jack Hollands was never ......”

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Jun 08,2015
Minithumbup
Jack
By: 'Marian'
Jun 08,2015
0 people found
this helpful
Brilliant service from start to finish. Jack Hollands was never less than totally professional, friendly and polite. More importantly, he was extremely patient on my quest to find a property I loved! Everything was made as painless and straightforward as possible from the first phone ...
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“Absolutely the worst experience of lies and decceipt - DO ......”

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Jun 08,2015
Minithumbdown
Ben
By: 'totesamaze'
Jun 08,2015
5 people found
this helpful
Absolutely the worst experience of lies and decceipt - DO NOT USE. I was lied to, wasted thousands of pounds and weeks of time not to mention emotional let downs.......
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“I was having a bit of difficult time when I ......”

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Jun 08,2015
Minithumbup
Rebecca
By: 'Y'
Jun 08,2015
0 people found
this helpful
I was having a bit of difficult time when I decided to let my flat initially. I had no idea where to start, as it was not something I had done before. Also I didn't have much time to sort it all out. I've somehow ...
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Was this helpful? Yes
By: Rebecca Hudson
Jun 11, 2015
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Thank you for your kind comment Yunmie, I am glad I could help you and offer assistance at a stressful time and look forward to continue working with you in the future. Rebecca ...

“We contacted Claire when considering purchasing a buy-to-let property in ......”

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Jun 04,2015
Minithumbup
By: 'D'
Jun 04,2015
0 people found
this helpful
We contacted Claire when considering purchasing a buy-to-let property in Clifton to request an assessment of it's lettability and likely rental yield. She provided a quick and honest response which assisted us in the decision to buy the property. Claire then worked seamlessly with the ...
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By: Claire Wright
Jul 02, 2015
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We are pleased that Andrews sales and Lettings team's were able to assist you efficiently in both your property search and with our local knowledge and experience within the residential lettings in the area to ensure your new investment was taken care of. We look forward to continuing to manage your property for you. As always happy to help. ...

“As a first time landlord I needed all the help ......”

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Jun 04,2015
Minithumbup
Jason
By: 'JGM'
Jun 04,2015
0 people found
this helpful
As a first time landlord I needed all the help I could get and I couldn't have been happier with the service these guys provided. Also moving abroad so didn't want the extra hassle of managing my place from out of the country which they ...
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“Rebecca was very helpful in my letting my property, answering ......”

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Jun 03,2015
Minithumbup
By: 'Bristol'
Jun 03,2015
0 people found
this helpful
Rebecca was very helpful in my letting my property, answering all queries effectively and clearly. I had a few questions on the new Andrews tenancy agreement, which is much shorter than the ones I had used previously. Rebecca was able to answer all these queries ...
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“Service was good, fees were fair for a first time ......”

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Jun 03,2015
Minithumbup
Daimon
By: 'Caroline'
Jun 03,2015
0 people found
this helpful
Service was good, fees were fair for a first time customer and the Agents were excellent. I received too many phone calls though at the beginning of the process and it got to the point that I recognised the number and I didn't pick up. ...
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Comment on agent fees
Agents fees are fair, would be great if they offer a discounted fee for returning landlords or if you decide to renew.
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“I dealt with Nathan Hancox who was most helpful and ......”

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Jun 03,2015
Minithumbup
By: 'Joan'
Jun 03,2015
0 people found
this helpful
I dealt with Nathan Hancox who was most helpful and went out of his way to find the Tenant that was acceptable to me . The head office at Bristol were so very helpful in making sure that the Tenancy agreement met my requirements etc. I ...
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“Good service and quick in there response and thanking care ......”

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Jun 03,2015
Minithumbup
Jay
By: 'Alexandra'
Jun 03,2015
0 people found
this helpful
Good service and quick in there response and thanking care of the contract and all the details. Very professional in all aspects...
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“We have used Andrews for 3 years now to find and ......”

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Jun 02,2015
Minithumbup
Karen
By: 'Neil'
Jun 02,2015
0 people found
this helpful
We have used Andrews for 3 years now to find and vet tenants, and we are highly impressed. From the first viewing the agents were very professional, personable and most importantly very reassuring and responsive to any queries. They set a good and fair rent, which ...
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Comment on agent fees
The fees were fair and equitable, you get what you pay for
Was this helpful? Yes

“Excellent all round service. Very pro active, responded to emails ......”

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Jun 01,2015
Minithumbup
By: 'Andrew'
Jun 01,2015
0 people found
this helpful
Excellent all round service. Very pro active, responded to emails promptly and found a tenant within days. I would highly recommend them Andy...
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“Our 4 bed property was let out through Andrews of Bishops ......”

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Jun 01,2015
Minithumbup
Hayley
By: 'Julie'
Jun 01,2015
0 people found
this helpful
Our 4 bed property was let out through Andrews of Bishops Cleeve for 6 years. Over the years the team has been very friendly and efficient in dealing with any issues that have arisen. Would definitely use them again....
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“Chris has always been an outstanding professional. Really nice and ......”

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Jun 01,2015
Minithumbup
Christopher
By: 'Aida'
Jun 01,2015
0 people found
this helpful
Chris has always been an outstanding professional. Really nice and extremely efficient, he has always helped us quickly and perfectly with any problem we had. We are very, very happy with him and so far we couldn't find any other professional better than him....
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Was this helpful? Yes
By: Claire Wright
Jul 02, 2015
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Thank you for your comments. I am pleased that Chris has added to the enjoyment of your tenancy term and hope you are very happy in your home. ...

“Rianna helped us find the property and Jay was great ......”

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Jun 01,2015
Minithumbup
Rhianna
By: 'Erienne'
Jun 01,2015
0 people found
this helpful
Rianna helped us find the property and Jay was great assistance during the referencing period while Rianna was on annual leave! Nicky the Branch Manager was very thorough during the agreement signing and clear in her instructions....
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“I could not have been more impressed and, had there ......”

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Jun 01,2015
Minithumbup
Tayo
By: 'Diana'
Jun 01,2015
0 people found
this helpful
I could not have been more impressed and, had there been room, I would have liked to compliment every single member of staff in this small and highly efficient office. Nothing was too much trouble, courtesy and helpfulness seem to be watchwords in this branch ...
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“We had many problems selling our property, chains breaking down, ......”

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May 29,2015
Minithumbup
By: 'Jamie'
May 29,2015
1 people found
this helpful
We had many problems selling our property, chains breaking down, buyer pulling out,lease /deed problems. Elaine Jenkins and Sally Coles were always proactive and kept us informed of any tiny update that we needed as we were quite anxious after the third or fourth ...
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“Ben filled me with confidence from our initial conversation regarding ......”

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May 26,2015
Minithumbup
By: 'Jan'
May 26,2015
0 people found
this helpful
Ben filled me with confidence from our initial conversation regarding the sale of our flat. Phone calls were always returned and emails replied to almost immediately. I would thoroughly recommend using Andrews....
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Comment on agent fees
1% was a reasonable rate.
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“Nathan was very helpful even when the Bristol office was ......”

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May 25,2015
Minithumbup
By: 'Byamugishas'
May 25,2015
0 people found
this helpful
Nathan was very helpful even when the Bristol office was dealing with the references process,which was the most stressful bit of our experience,we still felt more comfortable talking through our concerns with him....
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Comment on agent fees
Considering the renting market at the moment i think the agent fees was reasonable but would be delighted to pay less ofcourse
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“Nasreen Dad has been managing my property since she joined ......”

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May 22,2015
Minithumbup
Nasreen
By: 'Mrs'
May 22,2015
0 people found
this helpful
Nasreen Dad has been managing my property since she joined Andrews over a year ago. I have found her to be thoroughly professional to deal with in every respect. She always responds promptly if I have a query, and I am always confident in her ...
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Comment on agent fees
From a landlord's perspective it would be much more manageable if the fees were taken monthly from the rent receipts rather than all up front at the start or renewal of a tenancy
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“Saqib assisted us from the moment he came out to ......”

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May 21,2015
Minithumbup
By: 'M.'
May 21,2015
1 people found
this helpful
Saqib assisted us from the moment he came out to value our property to the moment it was sold. He was polite and professional and always advised us where necessary. We felt comfortable in dealing with him and would certainly look to be using him ...
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“Four years ago we decided to rent our house and ......”

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May 21,2015
Minithumbup
By: 'Mr'
May 21,2015
0 people found
this helpful
Four years ago we decided to rent our house and researched a few local management companies. As we were moving away from the area we wanted a full management service. Andrews were recommended to us from a good friend who uses them. We decided to ...
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“The experience received from Andrews during the letting of my ......”

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May 21,2015
Minithumbup
Rebecca
By: 'Chris'
May 21,2015
0 people found
this helpful
The experience received from Andrews during the letting of my property was very good; it is the first letting of a property that I have done directly, and I was pleasantly surprised that it was made very easy to do. Being pragmatic, I was expecting ...
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Was this helpful? Yes
By: Claire Wright
Jul 02, 2015
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Thank you for your comment. I am pleased that Rebecca was able to help you with the letting of your property efficiently including organising the necessary safety certificates etc on your behalf. We look forward to continuing to provide you with the same level of service in the future. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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