Andrews
4.3/5, 1190 reviews
83% recommended
92% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
87% lettings fee satisfaction
The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services show more The branch is currently involved in Lettings, Property Management, Sales and Mortgage Services

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £29,550 £2,500,000
Lettings 89% 87% £315 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
338 31 292 116 219 13 100 6 42 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Lettings
Latest Properties

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“Andrews have been managing my property for the last 1.5 years, ......”

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Sep 08,2015
Minithumbup
Nicola
By: 'Lin'
Sep 08,2015
0 people found
this helpful
Andrews have been managing my property for the last 1.5 years, and I am very happy with the letting and management services for my property. They are fast response, and can always be contacted. The property manager Nicola Hopkinson and the branch manager have given me ...
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Comment on agent fees
management fees are reasonable Inspection fees are not included within the management fees
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“Very very poor. Me and my boyfriend had several appointments ......”

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Sep 08,2015
Minithumbdown
By: 'Marie'
Sep 08,2015
3 people found
this helpful
Very very poor. Me and my boyfriend had several appointments with Elliot to view properties and he constantly let us down and didn't show up. He would simply state that he 'left a voicemail' when he clearly hadn't. We travelled 30 miles each time just for ...
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Was this helpful? Yes
By: Debbie Franklin
Sep 11, 2015
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I am sorry to hear that you appear to have not had a good experience from an Andrews branch however we do not have a gentleman named Elliot working in our Clifton branch so I would like to find out more details from you so I can look into it in more detail. I would therefore be grateful if you could please make contact myself - Debbie Franklin Area Manager on [email protected] or 0117 9702244 ...

“Well this is an excellent company run by efficient staff, ......”

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Sep 08,2015
Minithumbup
By: 'David'
Sep 08,2015
0 people found
this helpful
Well this is an excellent company run by efficient staff, no more than Nathan Hancox and i would recommend this company to anyone, having dealt with them for 3 years....
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“It has been a smooth process renting a flat with ......”

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Sep 08,2015
Minithumbup
By: 'AK'
Sep 08,2015
0 people found
this helpful
It has been a smooth process renting a flat with the help of Andrews Letting and Management. They were on time for each step of the process and very clear on the instructions. They respond to the requests of tenants promptly and lead through the ...
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Comment on agent fees
According to my previous agent the prices were a bit high.
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“There were some issues with returging the deposit due to ......”

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Sep 06,2015
Minithumbup
By: 'Laura'
Sep 06,2015
1 people found
this helpful
There were some issues with returging the deposit due to disputes with out landlord. However Sarah handled the situation with a polite and caring attitude which made me feel confident that our views were listened to. Her email replies were prompt and helpful and she ...
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“Brain was our first point of contact. His enthusiasm, professionalism ......”

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Sep 05,2015
Minithumbup
Brian
By: 'The'
Sep 05,2015
0 people found
this helpful
Brain was our first point of contact. His enthusiasm, professionalism and their competitive fees helped to make it an easy decision for us to use Andrews as our preferred letting agent. Ramaine conducted most of the viewings and was our main point of contact throughout ...
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Comment on agent fees
It was good that there was an element of negotiation on the fees with parts we could include or reject or haggle over. I feel we achieved a fair balance on both sides.
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“One of the first points of my partner and I ......”

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Sep 04,2015
Minithumbup
By: 'Sean'
Sep 04,2015
0 people found
this helpful
One of the first points of my partner and I had was with Dan. He was extremely helpful in guiding us through the whole process, quickly replying to emails we had sent. Big thumbs up....
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“I would like to thank Nathan from Andrews in Romford ......”

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Sep 03,2015
Minithumbup
By: 'Zac'
Sep 03,2015
0 people found
this helpful
I would like to thank Nathan from Andrews in Romford for giving me an excellent service on renting my property. He was extremely professional from start to finish, giving me peace of mind at all times. Within days of taking the property to the market ...
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“A huge thank you to Jack for his help finding ......”

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Sep 03,2015
Minithumbup
Jack
By: 'Susie'
Sep 03,2015
0 people found
this helpful
A huge thank you to Jack for his help finding our new home! I cannot recommend him enough! A very friendly and conscientious agent. For the first time in a long flat hunt we felt at ease and confident with the services offered and information ...
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“We had to move at very short notice and Jean ......”

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Sep 02,2015
Minithumbup
By: 'Nick'
Sep 02,2015
0 people found
this helpful
We had to move at very short notice and Jean Pierre was able to make this happen. Both JP and Emmanuel were extremely helpful, quick, efficient and a joy to deal with. They responded to our communications quickly and turned around a tenancy agreement in ...
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“Great agents! Thanks to Andrews I have found a perfect ......”

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Sep 02,2015
Minithumbup
Jack
By: 'Adrian'
Sep 02,2015
0 people found
this helpful
Great agents! Thanks to Andrews I have found a perfect place to live! Good quality, nice service and overall satisfaction....
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“Ramaine has been our helpful property manager for many years. ......”

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Aug 31,2015
Minithumbup
By: 'RB'
Aug 31,2015
0 people found
this helpful
Ramaine has been our helpful property manager for many years. She is placid, professional, honest, accurate and thorough. Ramaine will follow through all tasks and once completed will update you. She is contactable by phone or email who replies to queries with precise answers. Also, ...
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“They sent the £14k upfront tenants rent to the wrong ......”

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Aug 30,2015
Minithumbdown
By: 'Alsstar'
Aug 30,2015
0 people found
this helpful
They sent the £14k upfront tenants rent to the wrong landlords bank account and have sat on it doing nothing for 2 weeks . Refuse to answer phone calls and e mails . Lie constantly Terrible terrible service , can be heard laughing in the background when on phone . ...
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Was this helpful? Yes
By: Caroline Baxter
Aug 09, 2017
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As the new Lettings Manager at the Bath office I am sorry to read your comments and would welcome the opportunity to discuss this with you further if you would not mind calling me on 01225 329909. Kind Regards Caroline Baxter ...

“Nathan provided a professional yet friendly service. He would always ......”

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Aug 29,2015
Minithumbup
By: 'Rachel'
Aug 29,2015
0 people found
this helpful
Nathan provided a professional yet friendly service. He would always get back to us as soon as possible via email or phone when we had questions. We were very blessed....
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“Excellent friendly service from Jack and Anne at Andrews of ......”

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Aug 28,2015
Minithumbup
Jack
By: 'Philippa'
Aug 28,2015
0 people found
this helpful
Excellent friendly service from Jack and Anne at Andrews of High Barnet. Very quick to act upon requests to get things sorted....
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“I came into the Andrews Whiteladies branch after going up ......”

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Aug 28,2015
Minithumbup
By: 'Sara'
Aug 28,2015
0 people found
this helpful
I came into the Andrews Whiteladies branch after going up and down Whiteladies road speaking to estate agents. I was very close to being homeless, and that's when I met Daniel. He was very friendly and extremely helpful and considerate of the position I was ...
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Comment on agent fees
I think fees are extremely overpriced, but that goes for every estate agent.
Was this helpful? Yes
By: Claire Wright
Sep 02, 2015
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Dear Sara, Thank you for taking the time to leave a positive review concerning your experience with one of our Letting negotiators Daniel Walter at our office in Clifton, I am thrilled that you found Dan a pleasure to deal with We hope that you are enjoying your new home, and should you need any assistance in the future, we will always be happy to help. Kind regards, Claire Wright Branch Manger ...

“It was a delight to do business with Andrews. From ......”

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Aug 27,2015
Minithumbup
Sam
By: 'Mrs'
Aug 27,2015
2 people found
this helpful
It was a delight to do business with Andrews. From the first contact we found the agents to be courteous, honest and respectful. I work from home and the agents would ensure that point eats were made at convenient times. We received regular feedback on ...
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“I found Nathan to be extremely professional in his handling ......”

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Aug 27,2015
Minithumbup
By: 'Sheron'
Aug 27,2015
0 people found
this helpful
I found Nathan to be extremely professional in his handling of the letting of my flat. He was quick to find tenants for my property and, furthermore, was very helpful in giving me advice and encouragement with regard to a situation relating to a previous ...
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“We have used this estate agents two years in a ......”

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Aug 27,2015
Minithumbup
Lauren
By: 'Jordan'
Aug 27,2015
0 people found
this helpful
We have used this estate agents two years in a row to source 3 and 4 bed properties. Unfortunately we left it very late to find a property on both occasions and the staff in this office we're fantastic. Very friendly staff who make the whole process ...
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Comment on agent fees
Agency fees are slightly cheaper than other estate agents and works out as a very small percentage of your overall payments to move into a new property.
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“Absoluely Terrible customer service. Management company working on behalf of ......”

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Aug 26,2015
Minithumbdown
Claire
By: 'O_Dee'
Aug 26,2015
0 people found
this helpful
Absoluely Terrible customer service. Management company working on behalf of Andrews let themselves in the flat WITHOUT PERMISSION. When I rang to let Andrews know that this had happened, all was said was...
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“Our experience with Andrews has been very positive. Staff are ......”

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Aug 23,2015
Minithumbup
Steve
By: 'Emily'
Aug 23,2015
0 people found
this helpful
Our experience with Andrews has been very positive. Staff are very friendly, professional and efficient and service has been brilliant....
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“Marcus has been of great help to us throughout the ......”

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Aug 21,2015
Minithumbup
By: 'Peter'
Aug 21,2015
0 people found
this helpful
Marcus has been of great help to us throughout the rental process, providing well informed advice and always making himself available to assist with any questions or concerns we had. Friendly, knowledgeable and helpful, exactly the kind of person you need when looking for a ...
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“Ramaine was the only agent to step to the next ......”

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Aug 20,2015
Minithumbup
By: 'Daniel'
Aug 20,2015
0 people found
this helpful
Ramaine was the only agent to step to the next level, to find a place to move, as I was pressed by time to find another place to live. I've got in touch with other agencies, but Andrews, and Ramaine in particular were the ones ...
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“My review is based on the service that Ramaine Wilson ......”

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Aug 20,2015
Minithumbup
By: 'Wije'
Aug 20,2015
0 people found
this helpful
My review is based on the service that Ramaine Wilson has provided as an agent at Andrews Letting and management. I have dealt with Ramaine in the past 3-4 years and was impressed with her professionalism. On number of occasions , I have contacted her to ...
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“When we started our searching for property we didn't expected ......”

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Aug 19,2015
Minithumbup
Rhianna
By: 'Anelia'
Aug 19,2015
0 people found
this helpful
When we started our searching for property we didn't expected how difficult is to find a nice flat. With Andrews the arrangement about viewing was easy,current and quickly. After that Rianna helped us a lot to start the procedure about everything. She was professional,...
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“The team at Andrews lettings were friendly, supportive throughout our ......”

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Aug 19,2015
Minithumbup
By: 'DCurry'
Aug 19,2015
0 people found
this helpful
The team at Andrews lettings were friendly, supportive throughout our process, kept in regular contact and provided an efficient service for us. We were given a few great lettings options, and visited a property that we were unsuccessful in getting, however the team were right ...
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Comment on agent fees
Not out of the ordinary, found it quite acceptable and in line with industry average
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“As a non UK resident landlord, it's been absolutely brilliant ......”

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Aug 18,2015
Minithumbup
By: 'Robo'
Aug 18,2015
0 people found
this helpful
As a non UK resident landlord, it's been absolutely brilliant to have such a reliable and efficient Property Manager as Ramaine 'taking care' of my flat. I've been letting my place out thru Andrews for several years now, and during that time she has always ...
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“Staff were helpful, friendly and generally seemed to have good ......”

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Aug 18,2015
Minithumbup
Ms Georgina Parker
By: 'David'
Aug 18,2015
0 people found
this helpful
Staff were helpful, friendly and generally seemed to have good and helpful answers to my queries and questions. Process so far has been a smooth journey without hiccups, and on my experience would recommend Andrews to other landlords/landladys who want to use an agent ...
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“I found the Agency very friendly and welcoming. Nothing was ......”

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Aug 18,2015
Minithumbup
Brian
By: 'Mark'
Aug 18,2015
0 people found
this helpful
I found the Agency very friendly and welcoming. Nothing was too much trouble and they were very informative about the whole process of Letting (as this was my first time). They told me exactly how much I had to pay with no nasty extra surprises. ...
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“I had the good fortune to deal with and subsequently ......”

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Aug 18,2015
Minithumbup
Elliot
By: 'Mr'
Aug 18,2015
0 people found
this helpful
I had the good fortune to deal with and subsequently meet Elliot Albiston recently, who is the lettings negotiator at the Downend branch of Andrews. For someone like myself who is not local to the Bristol area Elliot was informed and very helpful, offering to ...
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Comment on agent fees
Ok
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews

Regional Awards won by Andrews

Individual Branch Awards

Romford, RM1



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