Andrew Reeves
4.4/5, 121 reviews
84% recommended
97% lettings valuation accuracy
88% lettings fee satisfaction
Andrew Reeves have been established since 1982 as specialists in residential property sales, lettings, property management & investment. show more Andrew Reeves have been established since 1982 as specialists in residential property sales, lettings, property management & investment.

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Latest Reviews

 View all Reviews 121
28th Apr 2023
reviewed by 'Eljaz Bajraktari'
“I had great experience with this agency, Millie and Peniel have been so helpful and understanding and they got my ......”
15th Mar 2023
reviewed by 'Deirdre Thorogood'
“Chaotic and disorganised at best. If you want a professional letting look elsewhere. Service levels fall way below expected standards.......”
9th Mar 2023
reviewed by 'Marianna'
“Landlords beware of this Company. Andrew Reeves countrywide. The Beckenham Branch Letting staff Millie Bowley and Feyi are incompetent and ......”
23rd Dec 2022
reviewed by 'Ortal'
“Overall a terrible company to work with.Management keeps changing, the don’t answer or keep beating around the bush.......”
26th Jun 2022
reviewed by 'M'
“Very unprofessional state agents, Had a viewing with Ross at Westminister Branch, emailed him my offer with the conditions, he ......”
26th Oct 2021
reviewed by 'Senja'
“We received very good service from Andrew Reeves. The agent that showed the property was really polite and answered promptly ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 88% £675 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 6 64 11 1 1 1 0 4 1
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Andrew Reeves Branches (view all 4)
Beckenham, BR3
Bromley, BR1
Orpington, BR6
Pimlico, SW1V

“I would highly recommend this agent as they really put ......”

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Nov 24,2014
Minithumbup
By: 'Faz'
Nov 24,2014
0 people found
this helpful
I would highly recommend this agent as they really put the customer service ahead of everything else.Although this is a very competitive market but they handle my case professionally and the staff are very polite and helpful .I will surly use them next time ,...
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By: Siobhan Melaugh
Nov 26, 2014
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Thank you for your review. I hope that we can be of help in the future with finding you new tenants ...

“Anca was so efficient.i lead a tight schedule and ......”

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Nov 17,2014
Minithumbup
By: 'Anca'
Nov 17,2014
0 people found
this helpful
Anca was so efficient.i lead a tight schedule and I'm very busy.i would email or call anca and she would reply almost instantly.this is what I was hoping to get as moving house can b stressful as it is and Anca carried ...
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Comment on agent fees
Agents fees were a tad higher than most but as I progressed through to getting my house I saw i had a good team at the branch which all helped out in some way.
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“Anca Rosca can describe as a professional agent who promptly ......”

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Nov 16,2014
Minithumbup
By: 'Dragos'
Nov 16,2014
0 people found
this helpful
Anca Rosca can describe as a professional agent who promptly answered my questions about the property that was to rent an agreeable person always smiling and a trustworthy person....
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Andrew Reeves was recommended to me by a friend who rented a property, so I got to know Anca Rosca, is a professional who knows how to do their job, took care of all the documents needed to rent the house, I recommend without retentions.
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“A very good, friendly and efficient service from both Jack ......”

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Nov 11,2014
Minithumbup
By: 'Tony'
Nov 11,2014
0 people found
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A very good, friendly and efficient service from both Jack and Siobhan. Whatever requests I had were dealt with the utmost professionalism ....
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By: Jack Cuthbert
Nov 18, 2014
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Hi Tony, Thank you for this review! We are very grateful and hope that you are all settled into your new property. Jack ...

“I have used Andrew reeves for a number of years ......”

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Nov 03,2014
Minithumbup
By: 'Mr'
Nov 03,2014
0 people found
this helpful
I have used Andrew reeves for a number of years to let out my property. The office have been extremely helpful and have always attended and delivered anything that I have asked. I would like to say thank you to the team at Orpington especially ...
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Comment on agent fees
Fees were good at the time for the amount of work that was carried out.
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“We are new landlords with no experience at all in ......”

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Nov 01,2014
Minithumbup
By: 'Mel'
Nov 01,2014
0 people found
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We are new landlords with no experience at all in the area. We spoke to Melanie and her team early on in the process and they helped us through the whole thing, from what sort of property to buy with estimates of the level of ...
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“Compared to our experience to other estate agents, andrew reeves ......”

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Oct 29,2014
Minithumbup
By: 'Sam'
Oct 29,2014
0 people found
this helpful
Compared to our experience to other estate agents, andrew reeves were very efficient, very helpful and friendly making what would usually be quite a stressful experience very easy. We would recommend them to anyone who wants an easy move into a new home....
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By: JCuthbert2
Oct 30, 2014
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Hello Sam and Agnes, Thank you for taking the time to leave this review. I appreciate this review from you guys! I hope you are enjoying your new home and will speak to you soon! Stay in touch! Jack ...

“We got a house through Andrew Reeves and Anca was ......”

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Oct 28,2014
Minithumbup
By: 'Ed'
Oct 28,2014
0 people found
this helpful
We got a house through Andrew Reeves and Anca was our Agent. From the time we viewed the property to when we signed the papers and moved in, Anca was extremely helpful and very professional. She was always on hand to answer our questions and ...
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Comment on agent fees
I did feel the fees were a bit high
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“I used Andrew Reeves to find my current apartment. They ......”

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Oct 24,2014
Minithumbup
By: 'Orlaith'
Oct 24,2014
7 people found
this helpful
I used Andrew Reeves to find my current apartment. They were so helpful and went to great lengths to get me into the apartment early when I had to leave my house earlier than anticpated. Kate and Molly were so personable and a real pleasure ...
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Comment on agent fees
The fees were inline with other agents in the area.
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By: Molly
Nov 14, 2014
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Hi Orlaith, Thank you for your review. It was a pleasure to work with you, and find you a nice new home. Hope to help you again should you ever need it. Kind regards ...

“I approached Andrew Reeves, as they are solely a Letting ......”

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Oct 16,2014
Minithumbup
By: 'Jacqueline'
Oct 16,2014
0 people found
this helpful
I approached Andrew Reeves, as they are solely a Letting Agent, to help me search for my first tenant. I am so pleased that I did because I received a fantastic service. The negotiator who helped me was James Foxen, who throughout the search was ...
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Comment on agent fees
I think for the amount of work carred out by James Foxed in finding me a suitable tenant, the fees were appropriate.
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“James Foxen has delivered an excellent service and I am ......”

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Oct 15,2014
Minithumbup
By: 'Harry'
Oct 15,2014
0 people found
this helpful
James Foxen has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James Foxen is very knowledgable and provided excellent advice when needed....
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“James has delivered an excellent service and I am happy ......”

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Oct 15,2014
Minithumbup
By: 'Harry'
Oct 15,2014
0 people found
this helpful
James has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James is very knowledgable and provided excellent advice when needed....
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“We were new customers and were guided with much care ......”

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Oct 10,2014
Minithumbup
By: 'Zoritsa'
Oct 10,2014
0 people found
this helpful
We were new customers and were guided with much care and professionalism. We were delighted by the customer service offered to us, and will definitely consider using James's services again....
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“The office was very friendly as a whole and the ......”

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Oct 09,2014
Minithumbup
By: 'Sophia'
Oct 09,2014
0 people found
this helpful
The office was very friendly as a whole and the service was very professional form Siobhan. I had let my property to a lovely couple very quickly and would definitely use again and recommend to friends and family. Thank you Siobhan....
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By: Siobhan Melaugh
Oct 09, 2014
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Thank you Sophia for your review. It was a pleasure to help secure you tenants for your property. They loved the house as soon as they walked in and hope to be staying long term. Please do let me know if you have any friends or family that have properties to rent or even are looking to rent themselves and I will be more than happy to help! ...

“After being settled in a home for 4 years it was ......”

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Oct 08,2014
Minithumbup
By: 'Hayley'
Oct 08,2014
1 people found
this helpful
After being settled in a home for 4 years it was quite scary to make a decision that it would be better for me and my daughter to find somewhere else to live and then to be told that I had to be out by a ...
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Comment on agent fees
Very fair fees for the amount of work carried out in such a short space of time.
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“Best agency I've encountered.Very fast and helpful.People working ......”

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Oct 07,2014
Minithumbup
By: 'Nick'
Oct 07,2014
0 people found
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Best agency I've encountered. Very fast and helpful. People working there are very warm and kind and helped me very fast with my tense situation....
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By: Siobhan Melaugh
Oct 08, 2014
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Thanks Nick, wishing you all the best in your new home! ...

“Siobhan was a huge help in helping to secure our ......”

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Oct 07,2014
Minithumbup
By: 'Georgie'
Oct 07,2014
0 people found
this helpful
Siobhan was a huge help in helping to secure our new home which we are thrilled with. Jack has also been great helping to progress a few minor maintenance jobs and provided us with good updates on progress. We would recommend Andrew Reeves in your ...
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By: Siobhan Melaugh
Oct 08, 2014
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Thank you very much for the view Georgie, I wish you both all the best in your new home !!!! ...

“My experience with Andrew reeves in bromley was a very ......”

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Oct 07,2014
Minithumbup
By: 'cleopatra'
Oct 07,2014
0 people found
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My experience with Andrew reeves in bromley was a very nice one. The agents were very helpful in helping me push my references through as quickly as possible and to make it possible for me to get into the property right on time. I would ...
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Comment on agent fees
I did feel the fees were a bit on the high side when it was all added up.
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By: Sophie Elkington
Oct 08, 2014
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Dear Cleopatra, Thankyou for taking time out to leave us a review. We are so happy we could help you, especially at this high pressured time with the baby due today and everything! We hope all goes well and expect to see some pictures of that lovely baby of yours in your new home when you're all settled in. Kind regards, Sophie - Lettings Negotiator. ...

“We found everybody at the branch to be very helpful ......”

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Sep 24,2014
Minithumbup
By: 'steph'
Sep 24,2014
0 people found
this helpful
We found everybody at the branch to be very helpful and friendly. They found tenants for our property very quickly and dealt with everything very smoothly , we would recommend the bromley branch with no hesitation....
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Comment on agent fees
No one likes paying fees and I don't think I had factored in the VAT. as well as the percentage taken t
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By: James Arnold
Oct 08, 2014
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Dear Mrs Tatlock, Thank you for taking the time to leave us a review. Knid Regards, James Arnold Branch Manager ...

“James Arnold and his colleagues have been extremely helpful with ......”

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Sep 10,2014
Minithumbup
By: 'Justine'
Sep 10,2014
0 people found
this helpful
James Arnold and his colleagues have been extremely helpful with all aspects of property rental. They advised me in areas which I was unsure of and secured a tenant within a day of my request. I couldn't have asked for a better service and highly ...
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By: James Arnold
Oct 07, 2014
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Dear Justine, Thank you very much for taking the time to leave us a review. greatly appreciated. Regards, James Arnold Branch Manager ...

“My experience with Andrew Reeves in Bromley was brilliant. I ......”

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Jun 06,2014
Minithumbup
By: 'Louise'
Jun 06,2014
0 people found
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My experience with Andrew Reeves in Bromley was brilliant. I originally dealt with Sophie whilst looking at prospective flat's to rent. Whilst viewing a property in Bromley I did mention to Sophie that it was a bit too small. Sophie advised me to go & look ...
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By: Sophie Elkington.
Oct 08, 2014
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Dear Louise, Thankyou very much for leaving us this kind review. It was a pleasure to meet you and your sister that day, and I'm glad that the property I had in mind for you was so perfect. I know you will be very happy there, but anything you need please call me anytime. Kind regards, Sophie - Lettings Negotiator. ...

“I have been a landlord for several years and used ......”

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Jan 09,2014
Minithumbup
By: 'Anthony'
Jan 09,2014
2 people found
this helpful
I have been a landlord for several years and used over sometime many different agents to let my properties. Including several well known brands around the South East. Andrew Reeves not being my first choice actually proactively called me to see if my property was ...
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“Having not had experience of renting out a flat before ......”

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Sep 10,2013
Minithumbup
By: 'Simon'
Sep 10,2013
7 people found
this helpful
Having not had experience of renting out a flat before I really need to speak with someone knowledgeable and experienced with all the legal aspects. Kate Usher was extremely helpful and professional, she knew her stuff and enabled me to rent out the property at ...
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“The biggest problem with this agency is lack of communication ......”

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Sep 04,2013
Minithumbdown
By: 'M'
Sep 04,2013
1 people found
this helpful
The biggest problem with this agency is lack of communication and that they don't care about the tenants. Whatever goes wrong in the property you have to call them many times before they take action, and sometimes even then they ignore your requests. They promise ...
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What agent could do to change your mind?
Showing a bit of consideration and not ignoring me would have made me leave a different rating. I always paid the rent in time and to the best of my knowledge I fulfilled my duties as a tenant, looked after the property and only bothered them when I really had to. Still, they left me waiting for the promised solution only to realise that they won't resolve my problem and I'll have to contact them again and again and again.
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“Very charming until they had our money and contract signed. 1) ......”

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Aug 23,2013
Minithumbdown
By: 'RAB'
Aug 23,2013
4 people found
this helpful
Very charming until they had our money and contract signed. 1) Uncommunicative- numerous emails and phone calls have been unreturned over issues that have arisen (non of which were our fault). 2) With-held deposit- We are STILL WAITING for over £1000 of our initial deposit to be returned ...
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“I own a property in Bromley and I was letting ......”

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Jul 25,2013
Minithumbdown
By: 'Jay'
Jul 25,2013
3 people found
this helpful
I own a property in Bromley and I was letting it out via Andrew Reeves. There were three problems: 1) They did not communicate well - an important email of mine was ignored - Andrew Reeves' response was to ask me to sign the renewal contract ...
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“I recently dealt with both the Bromley and Beckenham branches ......”

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Mar 26,2012
Minithumbdown
By: 'Ella'
Mar 26,2012
4 people found
this helpful
I recently dealt with both the Bromley and Beckenham branches as a prospective tenant. Bromley branch - staff was very pleasant although this did seem forced and insincere. Took all my details and for maybe the first week of me registering sent through a couple ...
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“Avoid! The staff were inefficient, unhelpful, and could not even ......”

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Jul 15,2010
Minithumbdown
By: 'dmi'
Jul 15,2010
0 people found
this helpful
Avoid! The staff were inefficient, unhelpful, and could not even answer the phone in a courteous manner. The simplest things are difficult and you have to put up with them being rude to you every time you talk to them....
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“When I moved into a new flat, the main shower ......”

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Aug 26,2008
Minithumbdown
By: 'Smuggo'
Aug 26,2008
0 people found
this helpful
When I moved into a new flat, the main shower didn't work, and it took them over a month to get it sorted out. When I complained they just said I should use the en-suite shower, in my flatmate's bedroom. They seriously expected me to ...
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“The sales staff at the Bromley office worked so hard ......”

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Dec 12,2007
Minithumbup
By: 'andy21'
Dec 12,2007
0 people found
this helpful
The sales staff at the Bromley office worked so hard to find a buyer for me when the previous two agents we had used were uncommunicative and obviously disinterested. We had a full asking price offer within the first week. From that point on I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:11 AM 08/10/2019 by heather heather

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