81% lettings valuation accuracy
81% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 56
17th Jun 2024
reviewed by 'Marius Guta'
13th Jul 2023
reviewed by 'julian'
6th May 2023
reviewed by 'PETER'
23rd Mar 2023
reviewed by 'Hannah'
3rd Feb 2023
reviewed by 'Michael'
11th Oct 2022
reviewed by 'Leanne'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 81% | 81% | £400 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 2 | 27 | 12 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
Address
35 High Street, Bridgwater
Bridgwater
Somerset
TA6 3BG
01278 418 001
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 29,2020
Jan 29,2020
1
people found
this helpful
this helpful
I have rented with Andrew Lees for many years and I’ve always found to be warm, friendly, very efficient and professional and they always go the extra mile with customer care and service. Andrew Lees by far really are the best estate agents ever ...
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Feb 05, 2020
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Hello Chloe, Thank you for your kind words. We appreciate a positive review from our tenants and always strive to be as helpful as we possibly can. We look forward to be of service to you in the future. Kind regards Brigitte ...
Jan 13,2020
Jan 13,2020
1
people found
this helpful
this helpful
Excellent agent from start to finish. Andrew and his team were very helpful and supportive through our tenancy.
Would recommend Andrew Lees to all
Thankyou Andrew and Team
Simon...
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Feb 05, 2020
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Hello Simon, Thank you for the positive words. We wish you well in your new home, if we can be of help in the future we would be happy to help. Kind regards Brigitte ...
Oct 18,2019
Oct 18,2019
1
people found
this helpful
this helpful
We have used Andrew Lees to let out our 2 buy to let properties for the past 6 years. Andrew and his team have always looked after our interests and we believe those of our tenants very well. We have had very few problems with tenants. Most ...
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Feb 05, 2020
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Dear Keith, Thank you for the review, we always appreciate positive feedback and do our best to support landlords and tenants in their rental experience. Kind regards Brigitte ...
Jun 17,2019
Jun 17,2019
2
people found
this helpful
this helpful
I have been with Andrew Lees for nearly 3 years and across 2 properties. They have always been up front with us informing us of tuis as soon as they know. They supported me incredibly throughout a notice by our landlady...
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Comment on agent fees
Good
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May 25,2019
May 25,2019
1
people found
this helpful
this helpful
we have used Andrew Lees & team for the last 4 years or so.
we have found all staff members to be very professional & helpful not only to us the land lord but also new & existing the tenants.
any vacant property has been let within days of ...
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Comment on agent fees
good
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May 07,2019
May 07,2019
3
people found
this helpful
this helpful
Andrew & the Team have all been very helpful & friendly helping us to find the right property, honest & quick which we wanted....
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Comment on agent fees
Fees are fees and are what are to be expected when you rent a property through an agent.
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May 08, 2019
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Thank you Stacey & Dan for your review. We are very happy to hear that you were pleased with the service. Wishing you well in your new home and we hope that you will be very happy there. kind regards Brigitte ...
Apr 30,2019
Apr 30,2019
3
people found
this helpful
this helpful
I would like to thank Andrew, Brigette and his team in providing a professional service from start to finish. Flexability, good advice, maintained good communication with updates, and friendly staff throughout the whole process, was very much appreciated. My experience at AndrewLees was excellent and ...
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Comment on agent fees
Reasonable and competative
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May 01, 2019
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Thank you for your review. It is always lovely to have positive feedback, we are happy that your experience has been of a good standard. If we can be of help in the future please do not hesitate to let us know. Good luck with your 'new landlady experience', best wishes from us all at Andrewleeslettings ...
Oct 12,2018
Oct 12,2018
2
people found
this helpful
this helpful
My experiece with this company has been a very positive one from start to finish. I found their referencing fees to be competitive and inline with most companies. Bridgette was very supportive and went out of her way to help find a solution when I ...
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Comment on agent fees
Good
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Aug 17,2018
Aug 17,2018
1
people found
this helpful
this helpful
When we first came across Andrew Lee's to rent our property they were very good and extremely good through out our tenancy. Didnt really have any issues. And each time a visit was scheduled it was always on time and all feedback was taken on ...
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Comment on agent fees
Very high ..
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Feb 27,2018
Feb 27,2018
0
people found
this helpful
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Avoid Andrew Lees at all costs!
We were very reluctant to pay their extortionate reference fees of £360, especially after they couldn't be bothered to show us around the property and left this to the tenant (even though he had enough to deal with due to ...
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Comment on agent fees
Horrendous
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Feb 28, 2018
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Dear Sirs
Thank you very much for your review, I would just like to go through the points that you have raised and answer accordingly:
Our £360 administration fee is the local market rate, our rates are very competitive against other agents in the Bridgwater area,
the fee is stated on our website and displayed in the front of the office for tenants to view.
It wasn't a question of not ‘being bothered' to show you around the property, some of our tenants and landlords are happy t ...
Dec 07,2017
Dec 07,2017
1
people found
this helpful
this helpful
We recommend this wonderful agent to anyone moving. They are obviously diff to other agents in a very special way, so warm, caring, friendly, personal & totally efficient. Nothing is too hard for them whereas other agents are cold & seem to create unnecessary obstacles wheres all ...
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Comment on agent fees
Totally reasonable & acceptable. Good. Andrew lees don't let you down. Worth every penny.
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Apr 13,2017
Apr 13,2017
1
people found
this helpful
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All the staff are wonderful. infact after the 1st viewing we decided we would only be looking for houses listed under this agent. Even now we never feel like anything is too much trouble....
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Apr 10,2017
Apr 10,2017
1
people found
this helpful
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Absolutely excellent service: agent turned up on time for my viewing and was knowledgeable about the property. I phoned that afternoon and paid my search fee - the credit check requirements were emailed through to me the next morning by Rent4Sure and within four ...
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Comment on agent fees
From a tenant's point of view, the fees seem cheaper than from other letting agencies - the deposit was one month's rent (much less than most) which certainly softened the blow!
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Mar 15,2017
Mar 15,2017
1
people found
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Staff are very rude wouldn't deal with any problems in the house that we needed sorted we had to show people around in the house as they never showed up never again will I go through these people to rent!...
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Comment on agent fees
Fees are bad to expensive
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Dec 13,2016
Dec 13,2016
2
people found
this helpful
this helpful
Have rented several properties from andrew lees and have found them most helpful, the ladies is in the office are always helpful and professional. Agreeable and affordable and always happy to help, would recommend to other...
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Dec 07,2016
Dec 07,2016
2
people found
this helpful
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Very happy with the service that they provide. As this is my first time renting a property on my own I felt very well looked after, everything was explained in detail and they were always happy to help if I had any questions at any ...
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Comment on agent fees
Reasonable prices compared to other agencies in the area
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Dec 02,2016
Dec 02,2016
2
people found
this helpful
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Professional and knowledgeable service- Being a new landlord I found Andrew and his team invaluable when it came to finding and managing long lasting tenancies. Over several years I've been pleased with the efficient management and found the whole process stress free. Highly recommended...
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Dec 02,2016
Dec 02,2016
2
people found
this helpful
this helpful
We have used Andrew Lees Lettings for many years and they have always acted professionally and efficiently. We are always kept well informed about new tenants and any problems are dealt with quickly and without fuss, WELL DONE!...
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Comment on agent fees
Exceptional value for money
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Dec 02,2016
Dec 02,2016
2
people found
this helpful
this helpful
I have known Andrew for a number of years now and always found him to be very professional and easy to work with. I have rented a couple of properties from him over the years and always been very happy with how himself and his ...
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Comment on agent fees
I found the fees to be very reasonable compared to all the other letting agents in the same town.
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Dec 01,2016
Dec 01,2016
1
people found
this helpful
this helpful
Excellent - simply excellent throughout. After being badly mishandled by another letting agent in Taunton, we found Andrew Lees Lettings in Bridgwater, and what a difference! They handled our request for a rental property effectively and efficiently, sought the necessary credit rating (we were moving ...
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Comment on agent fees
Excellent - simply excellent throughout
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Nov 26,2016
Nov 26,2016
4
people found
this helpful
this helpful
Used lees for about a year for my two bed semi. For letting Good points low charges. I did get my rent but not always on time.
Bad points the old saying you get what you pay for certainly applies here. Three monthly inspections and ...
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Comment on agent fees
Good
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Oct 12,2016
Oct 12,2016
3
people found
this helpful
this helpful
I rented my property out with this agent and they were absolutely terrible. My partner and I decided to reclaim the property after a year of renting so we handed our notice into the agents and told them we would be giving notice to the ...
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Comment on agent fees
Nothing is good about this letting agents!
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Nov 15, 2016
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We are sorry you felt the need to post a review like this. We work really hard as a team to ensure that all our landlords properties are looked after and returned in the same condition as when we took them on. If I can help please contact me direct Andrew Lee. ...
Jul 20,2016
Jul 20,2016
4
people found
this helpful
this helpful
Fourth telephone call to this branch to view a Property to let, rude and unhelpful, obnoxious young lady, only interested in ticking her box to see if I was suitable to view the property!!
Have never been spoken to or interrogated before when asking to ...
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Comment on agent fees
Fees not mentioned
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Apr 15,2016
Apr 15,2016
2
people found
this helpful
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They charge expensive admin fees which they claim includes showing you round the property, however they don't - they get whoever is currently living there to show you. They are extremely rude. I have experienced this first hand and even others I know who are ...
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What agent could do to change your mind?
Terrible. They charge around 200 just for a credit check.Attached Filesnbsp;
Comment on agent fees
Terrible. They charge around 200 just for a credit check.
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May 19, 2016
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Our fees our on our website, please make contact with me!, ...
Jun 10,2014
Jun 10,2014
4
people found
this helpful
this helpful
Cancelled viewings last minute. Travelled 4 hours to be let down! Finally viewed another properly and liked it but they failed to return calls /emails etc. They denied had received any. After offering them 6 months rent in advance due to relocating I was told I had ...
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What agent could do to change your mind?
Act professional and stop wasting prospective tenant timeAttached Filesnbsp;
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Apr 13,2014
Apr 13,2014
2
people found
this helpful
this helpful
Try and avoid this letting agent if possible. They very rarely reply to emails and is is hard to get hold of them over the phone. I have been waiting for them to fix a fence panel for 2 and half months, they keep saying it ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:35 PM 03/02/2020 by Andrew Lee
Best Letting Agent in Bridgwater 
