5 Star Review
May 15,2019
By:
'Shibby'
May 15,2019
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: OL
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Buyer)
Postcode: OL
0
people found
this helpful
Ann was really helpful she always dealt with queries straight away. I would recommend her to any nee house buyer....
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Comment on agent fees
N/a
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
May 14,2019
By:
'Laura'
May 14,2019
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Buyer)
Sold price: £76000
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Buyer)
Sold price: £76000
Postcode: OL12
0
people found
this helpful
Ann was great at helping push things along as I needed to move quickly with my property purchase. Thank you...
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0
people found
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Yes
5 Star Review
May 12,2019
By:
'John'
May 12,2019
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Vendor)
Sold price: £145000
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Vendor)
Sold price: £145000
Postcode: OL12
0
people found
this helpful
Excellent service provided throughout the process. Thank you to Ann for all your hard work it was very much appreciated...
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0
people found
this helpful
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Yes
5 Star Review
Apr 26,2019
By:
'Cameron'
Apr 26,2019
Branch: Heywood, 30 Market Place
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OL10
Branch: Heywood, 30 Market Place
Sales (as a Vendor)
Postcode: OL10
0
people found
this helpful
Excellent communication from first visit of valuation up to sale, Carol kept us up to date throughout the process and always available to answer questions, would definitely recommend....
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Comment on agent fees
Good value,
0
people found
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Was this helpful?
Yes
5 Star Review
Apr 15,2019
By:
'Jackie'
Apr 15,2019
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: 95M
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Vendor)
Postcode: 95M
0
people found
this helpful
I found Andrew Kelly's to be an excellent estate agent. Very professional and reliable.
Ann Burke kept me fully informed of all viewings, feedback and offers made on my property. She was very helpful in securing the sale and ensuring everything went through smoothly.
I ...
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Comment on agent fees
The fees were reasonable for the service provided and in line with other agents in the area
0
people found
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Yes
5 Star Review
Mar 30,2019
By:
'Diane'
Mar 30,2019
Branch: Heywood, 30 Market Place
Services: Sales (as a Vendor)
Sold price: £70000
Would you recommend?: Yes
Postcode: OL10
Branch: Heywood, 30 Market Place
Sales (as a Vendor)
Sold price: £70000
Postcode: OL10
0
people found
this helpful
I have bought and sold a number of houses and used different estate agents to sell the properties. This is the first time I have used Andrew Kelly and I felt that Carol was very personable and professional from the first meeting. She worked hard ...
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Comment on agent fees
Good
0
people found
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Yes
5 Star Review
Mar 07,2019
By:
'Gwen'
Mar 07,2019
Branch: Heywood, 30 Market Place
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OL10
Branch: Heywood, 30 Market Place
Sales (as a Vendor)
Postcode: OL10
0
people found
this helpful
Would highly recommend Andrew Kelly. From her first visit to completion Carol was outstanding.Nothing was too much trouble and she kept us informed every step of the way and dealt with any problems swiftly....
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Comment on agent fees
Very competative
0
people found
this helpful
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Yes
“Review of house sale...”
5 Star Review
Feb 25,2019
By:
'Berry'
Feb 25,2019
Branch: Heywood, 30 Market Place
Services: Sales (as a Vendor)
Sold price: £110
Would you recommend?: Yes
Postcode: BL9
Branch: Heywood, 30 Market Place
Sales (as a Vendor)
Sold price: £110
Postcode: BL9
0
people found
this helpful
We can't recommend Carol and Andrew Kelly highly enough! Although moving house is never as straightforward as you hope it will be, our move proved particularly tricky. Carol dealt with every problem with professionalism, promptly and efficiently and we couldn't have asked for more. When ...
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Comment on agent fees
Worth every penny for helping to navigate all the problems that moving house throws up, and keeping everyone calm throughout.
0
people found
this helpful
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Yes
5 Star Review
Feb 22,2019
By:
'Mike'
Feb 22,2019
Branch: Heywood, 30 Market Place
Services: Sales (as a Buyer)
Sold price: £215000
Would you recommend?: Yes
Postcode: OL10
Branch: Heywood, 30 Market Place
Sales (as a Buyer)
Sold price: £215000
Postcode: OL10
0
people found
this helpful
We made our purchase on first viewing with Carol we had to wait for our sale Carol was helpful to our needs and we kept in touch. I was let down by me solicitor who I would not recommend but I kept Carol aware of ...
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Comment on agent fees
No fees as a buyer
0
people found
this helpful
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Yes
1 Star Review
May 18,2018
By:
'Faiza'
May 18,2018
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: OL11
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Buyer)
Postcode: OL11
2
people found
this helpful
I had an awful experience.. even though I asked about costs I was not told about costs added in clause. As the house was in auction I had to sign and pay the same day and was not explained anything by the agent.. would not ...
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Comment on agent fees
Bad
2
people found
this helpful
Was this helpful?
Yes
“Charlotte Meeks was very professional, came across as very friendly ......”
5 Star Review
Apr 20,2017
By:
'Miss'
Apr 20,2017
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: OL16
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Postcode: OL16
0
people found
this helpful
Charlotte Meeks was very professional, came across as very friendly and was happy to help & assist when asking questions/queries. She made my experience very positive and I would like to say 'Thank You' Charlotte....
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Comment on agent fees
I was not happy with the amount of fee's charged - one fee for administration and another once all completed (rented accommodation). I believe only one fee should be charged and at a much lesser value. Too expensive.
0
people found
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“After 33yr in the same house we decided to downsize, ......”
5 Star Review
Jul 02,2016
By:
'Su'
Jul 02,2016
Branch: Heywood, 30 Market Place
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OL10
Branch: Heywood, 30 Market Place
Sales (as a Vendor)
Postcode: OL10
0
people found
this helpful
After 33yr in the same house we decided to downsize, Carol took on the job and what a brilliant service. Profession Friendly and most of all Ethical.
I never felt pressured into make any decisions and she was always available .Nothing appeared too much trouble ...
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Comment on agent fees
Very reasonable and comparable prices
0
people found
this helpful
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Yes
“Having just sold my second property with Andrew Kelly I ......”
5 Star Review
Nov 03,2015
By:
'S'
Nov 03,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Vendor)
Sold price: £145000
Would you recommend?: Yes
Postcode: OL11
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Vendor)
Sold price: £145000
Postcode: OL11
0
people found
this helpful
Having just sold my second property with Andrew Kelly I thought I would take the time to thank all concerned at the Rochdale branch and to praise the company overall. From Stephen Kellys fair valuation (Listen to his advice carefully and not your own heart ...
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Comment on agent fees
Very reasonable for the amount of work they did.
0
people found
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“The house underwent a Major Refurbishment before becoming a Holiday ......”
5 Star Review
Oct 03,2015
By:
'Douglas'
Oct 03,2015
Branch: Littleborough, 24\/26 Hare Hill Road
Services: Sales (as a Vendor)
Sold price: £84000
Would you recommend?: Yes
Postcode: OL16
Branch: Littleborough, 24\/26 Hare Hill Road
Sales (as a Vendor)
Sold price: £84000
Postcode: OL16
0
people found
this helpful
The house underwent a Major Refurbishment before becoming a Holiday Home about 25 years ago.
Despite this, it was considered, by most viewers, to need a lot of work to bring it up to modern standards.
The Agent had this in mind when fixing the Asking ...
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Comment on agent fees
A fixed scale of 1.5% + VAT for Sole Agency
0
people found
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“I rented a property for 3 yrs through Andrew Kelly. Right ......”
5 Star Review
Sep 12,2015
By:
'Marion'
Sep 12,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: OL12
1
people found
this helpful
I rented a property for 3 yrs through Andrew Kelly. Right from finding a property until eventually handing my notice in to terminate my tenancy Jonathan and Charlotte always responded quickly and professional to any of my queries. I will have no hesitation in using them ...
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1
people found
this helpful
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Yes
“We have found the property letting service to be unhelpful ......”
1 Star Review
Aug 03,2015
By:
'Joe'
Aug 03,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OL10
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Postcode: OL10
1
people found
this helpful
We have found the property letting service to be unhelpful and uninformative for tenants. Charlotte Meeks has been particularly dismissive, rude and arrogant - on the phone and in person. This has caused unnecessary stress in an already difficult and unsettling situation.
We are also ...
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What agent could do to change your mind?
Not clear enough or discussed.
Attached Filesnbsp;
Comment on agent fees
Not clear enough or discussed.
1
people found
this helpful
Was this helpful?
Yes
“i have been with Andrew Kelly's for several years now ......”
5 Star Review
Jul 26,2015
By:
'm/s'
Jul 26,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: OL11
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £450
Postcode: OL11
1
people found
this helpful
i have been with Andrew Kelly's for several years now and have always found them to be professional and extremely helpful in going the extra mile for me. They always keep me up to date and well informed....
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Comment on agent fees
andrew Kelly's fees are extremely competitive and fair considering the good service I get
1
people found
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“I am very satisfied with the service I receive from ......”
5 Star Review
Jul 08,2015
By:
'Linda'
Jul 08,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: OL16
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £595
Postcode: OL16
3
people found
this helpful
I am very satisfied with the service I receive from Andrew Kelly.They deal with any enquiry I may have very quickly,when I am in Rochdale I usually call in and everyone in the office is very professional.I would recommend them very highly ...
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3
people found
this helpful
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“As a retired person Andrew Kelly pushed all the right ......”
5 Star Review
Jul 08,2015
By:
'Robert'
Jul 08,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Sales (Prospective customer)
Postcode: OL12
1
people found
this helpful
As a retired person Andrew Kelly pushed all the right buttons. Ann Burke is exceptionally kind and helpful. Not only did she understand my particular needs she only sent me the information about houses for sale that was applicable to my needs. Other Agents have ...
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1
people found
this helpful
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Yes
“John handles the rental of my property in a professional ......”
5 Star Review
Jun 15,2015
By:
'Rob'
Jun 15,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M24
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £550
Postcode: M24
3
people found
this helpful
John handles the rental of my property in a professional manner. From the very first visit to tenant finding and money collection everything is done with ease. His colleagues are also very approachable and make the whole process easier for a landlord, they are extremely ...
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3
people found
this helpful
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Yes
“We let a property through Andrew Kelly from 30/05/12 till 01/06/15 over ......”
5 Star Review
Jun 10,2015
By:
'Kosta'
Jun 10,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: OL15
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: OL15
5
people found
this helpful
We let a property through Andrew Kelly from 30/05/12 till 01/06/15 over all we were very satisfied with the service that we received, emails were always answered and phone calls always returned if we had to leave a message. We always dealt with John and Charlotte and ...
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5
people found
this helpful
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Yes
“i have found the staff to courteous and helpful and ......”
5 Star Review
Jun 10,2015
By:
'Alan'
Jun 10,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Postcode: OL12
4
people found
this helpful
i have found the staff to courteous and helpful and they have given feedback to me on any matters that have arisen...
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4
people found
this helpful
Was this helpful?
Yes
“We have had very good service from Andrew Kelly. I ......”
5 Star Review
Jun 09,2015
By:
'Colleen'
Jun 09,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: OL12
1
people found
this helpful
We have had very good service from Andrew Kelly. I would recommend them to anyone without hesitation. Any enquiry or problem, they have been onto it very quickly. All queries dealt with timeously. Very happy to have them as a letting agent....
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1
people found
this helpful
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“have been pleased with the way they have handled me ......”
4 Star Review
Jun 09,2015
By:
'natalie'
Jun 09,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: OL10
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Tenant)
Rent PCM: £425
Postcode: OL10
1
people found
this helpful
have been pleased with the way they have handled me from the first day i went with andrew kelly, they contact me every 6 months for a house check up and if i need anything doing on the house they try and do it straight away...
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1
people found
this helpful
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“Have used them for a number of years and have ......”
5 Star Review
Jun 09,2015
By:
'Ken'
Jun 09,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OL10
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Postcode: OL10
2
people found
this helpful
Have used them for a number of years and have always found them to be very efficient.They always respond to any problems and helpful at sorting them out....
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2
people found
this helpful
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“This firm has managed my Buy to Let property in ......”
5 Star Review
Jun 08,2015
By:
'John'
Jun 08,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: OL15
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £575
Postcode: OL15
1
people found
this helpful
This firm has managed my Buy to Let property in Littleborough for several years. They achieved a rental £50 pcm more than I have expected and the tenant is so satisfied that he wanted to sign up for two years. I am very satisfied with their ...
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Comment on agent fees
Very reasonable for the service given
1
people found
this helpful
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Yes
“I have found Andrew Kelly easy to get in touch ......”
5 Star Review
Jun 08,2015
By:
'Pain'
Jun 08,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £395
Would you recommend?: Yes
Postcode: OL15
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £395
Postcode: OL15
0
people found
this helpful
I have found Andrew Kelly easy to get in touch with and responsive to managing our 5 properties. I like the fact that they are keen to act responsibly and build a long term relationship with landlords and tenants. They sorted out a whole load of ...
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Comment on agent fees
Note this rent is for just one property.
0
people found
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“Let a property through Andrew Kelly Lettings I found the ......”
5 Star Review
Jun 05,2015
By:
'Mr'
Jun 05,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: OL16
Branch: Rochdale, 124 Yorkshire Street
Lettings (as a Landlord)
Rent PCM: £400
Postcode: OL16
0
people found
this helpful
Let a property through Andrew Kelly Lettings I found the service I received to be of a high standard from start to finish of the tenancy which took a lot of pressure and stress from me, all the staff were very helpful and kept me ...
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0
people found
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“Hannah kept us well informed with regular updates and with ......”
5 Star Review
May 16,2015
By:
'Linda'
May 16,2015
Branch: Littleborough, 24\/26 Hare Hill Road
Services: Sales (as a Vendor)
Sold price: £88500
Would you recommend?: Yes
Postcode: OL16
Branch: Littleborough, 24\/26 Hare Hill Road
Sales (as a Vendor)
Sold price: £88500
Postcode: OL16
1
people found
this helpful
Hannah kept us well informed with regular updates and with viewings of the property and always there to help even if things did not go well with people viewing she was very apologetic even though it was not her fault she was always very helpful ...
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Comment on agent fees
We are not sure what we paid did not get a bill from Solicitor.
1
people found
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“NO SALE; ONE viewing in SIX months; ONE offer made & ......”
1 Star Review
May 10,2015
By:
'karen'
May 10,2015
Branch: Rochdale, 124 Yorkshire Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: OL12
Branch: Rochdale, 124 Yorkshire Street
Sales (as a Vendor)
Postcode: OL12
1
people found
this helpful
NO SALE; ONE viewing in SIX months; ONE offer made & accepted..but LOST as not 'nailed down' by agent.
I had to do ALL the photos myself; they admitted theirs were totally 'unacceptable'.
I did much of the writing, & rewriting, of the descriptions.
I could ...
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What agent could do to change your mind?
Show some competence & interest in the selling process.
Stop 'talking the talk'; just do the basic stuff to allow the client to SELL
0* rating
Attached Filesnbsp;
Comment on agent fees
Would willingly pay for their service...IF it had happened
1
people found
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