100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
88% lettings fee satisfaction
Allen Goldstein was formed by a group of property specialists, by individuals with accounting, legal, electrical, gas and general maintenance backgrounds, collectively creating a truly in-house, Complete Property Consultancy Service. With such expertise from a broad range of work sectors our commitment to providing quality of service and value comfortably ...
show more
Allen Goldstein was formed by a group of property specialists, by individuals with accounting, legal, electrical, gas and general maintenance backgrounds, collectively creating a truly in-house, Complete Property Consultancy Service. With such expertise from a broad range of work sectors our commitment to providing quality of service and value comfortably exceeds that of any relevant accreditation.
Latest Reviews
View all Reviews 103
15th Aug 2024
reviewed by 'Dora'
7th Sep 2022
reviewed by 'DC'
20th Apr 2022
reviewed by 'Melania'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £350,000 |
| Lettings | 94% | 88% | £750 | £3,558 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 57 | 16 | 0 | 0 | 1 | 1 | 1 | 5 |
Areas covered
- NW6
- WC1
- WC2
- NW1
- NW5
- NW3
- E1
- EC1
- E3
- N19
- N17
Address
104 Cromer Street
London
Greater London
WC1H 8BZ
020 7183 4101
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Sep 11,2013
Sep 11,2013
65
people found
this helpful
this helpful
Very very rude and unpolite agents. Their interest does not lie in customer service and satisfaction but only in their money and would only do the bare minimum. They are very inconsistent, give you false hopes and lie....
read full review
read full review
What agent could do to change your mind?
Give my money backAttached Filesnbsp;
Was this helpful?
Yes
Yes
Sep 12, 2013
View all comments
(1)
Dear Sir/Madam,
Thank you for your review. I am saddened to hear that you feel dissatisfied with the level of service you have received from us.
You mention that you were a prospective customer, therefore I would be keen to know what service we provided to you that you feel we have been inconsistent in.
I would like to invite you to come into our office to discuss your grievances.
Thank you.
Bodrul Ahmed
Allen Goldstein ...
Aug 01,2013
Aug 01,2013
71
people found
this helpful
this helpful
Absolutely diabolical agents. Far closer to describe them as crooks rather than estate agents. Repeated and repeated errors in documentation which cannot be taken as human error and therefore seen as attempts to con you out of money.
Without going into detail about the failures ...
read full review
read full review
What agent could do to change your mind?
Close and bring their business back to legalityAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 09, 2013
View all comments
(1)
Dear Dave,
It sounds from you comment that you are a tenant and are dissatisfied with our service. As you have stated, "repeated and repeated errors which cannot be taken as human errors" this suggests to me that the situation was out of our hands.
None the less, if could tell me what property you are renting and what problems you are experiencing. I will look into the matter personally.
Thank you. ...
Jul 28,2013
Jul 28,2013
30
people found
this helpful
this helpful
Brilliant. Having seen numerous properties with a number of local agents it really was a breath of fresh air to be spoken to like an adult, given clear facts and great service. I moved into the property a few weeks ago the service was perfect ...
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2013
May 23,2013
112
people found
this helpful
this helpful
Having found a property we were interested in and placed a deposit, we were informed that the property we had viewed was being changed against the contract to reduce the number of bedrooms and our deposit would be readily available for us to collect if ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09, 2013
View all comments
(1)
I am sorry to hear that you feel you have had a bad experience with us and that we have not met the standards we pride ourselves on.
As agents, we are the intimidator between landlords and tenants. When we receive instructions from landlords, good or bad, we have to relay the messages to the tenants, and vice versa.
If a Tenancy Agreement is signed, then that binds the landlord and tenant into a legal agreement, and this agreement cannot be changed.
If a tenant is unable to move into a p ...
May 17,2013
May 17,2013
113
people found
this helpful
this helpful
DODGY DODGY AGENTS!! The director of the company has Ben formally charged by the crown prosecution service for fraudulently using clients monks to fund their business and their lavish lifestyles. He is due to appear on Thames Magistrates Court on the 13th of June. Those ...
read full review
read full review
What agent could do to change your mind?
They have to close down immediately. I am landlord and am dispute regarding the advanced fees and tenants deposit they are holding even though the tenancy has endedAttached Filesnbsp;
Was this helpful?
Yes
Yes
Dec 11, 2013
View all comments
(3)
Dear Ash,
You seem to be leaving a lot of reviews about us as under different aliases. Thank you we appreciate all feed back.
Please visit the above link yourself to see what it page states.
Thank you. ...
May 11,2013
May 11,2013
106
people found
this helpful
this helpful
A badly run estate agency offering a very poor service!
They list properties on the website without the consent of the owners. When you call up to ask about the property that was listed that same day it is mysterious not available anymore! This happened ...
read full review
read full review
What agent could do to change your mind?
- advertise only current available properties, as you only waste peoples time and it is poor service not to keep your site and adverts up to dateAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 09, 2013
View all comments
(1)
Dear James,
Agents cannot advertise properties without the consent of the landlord. You are more than welcome to come into our office and request to see signed documentation by landlords authorising Allen Goldstein to market their properties.
We advise you to register your interests of renting with agents as that way you would be the first to know about new properties. Often properties can take upto 24 hrs to appear on external web portals, by that time properties can get rented as it is a ...
Feb 12,2013
Feb 12,2013
36
people found
this helpful
this helpful
What a great estate agent! They are very professional, polite and have a very posh office which is just not for show it meets all the great standards. I was helped all the way to find the perfect property for me the staff go the ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2013
Feb 12,2013
128
people found
this helpful
this helpful
This agent is a disgrace. They produced 2 tenancy agreements by telling me I was getting £3380 byt in actual cact the tenanst had a contract saying 3250. Failed to protect the deposit and have retained the deposit refusing t release it. I am still owed 4 months rent. ...
read full review
read full review
What agent could do to change your mind?
Be honest and not use clients monies. Get correct planning permission and not treat lanldords like shitAttached Filesnbsp;
Was this helpful?
Yes
Yes
Sep 11, 2013
View all comments
(1)
Mark must also go by another name; Pierre Tan...
please see another review left on a different site by a Mr Pierre Tan -
Pierre Tan
7 months ago-
This agent is a disgrace. They produced 2 tenancy agreements by telling me I was getting £3380 byt in actual cact the tenanst had a contract saying 3250. Failed to protect the deposit and have retained the deposit refusing t release it. I am still owed 4 months rent. I have been informed that the Director Bilat Shaista has a freeezeing order ...
Oct 21,2012
Oct 21,2012
129
people found
this helpful
this helpful
As a tenant, they are useless, inefficient, and negligent. They do not reply to emails. They do not return nor even ANSWER their phone. They lie. They lie about what has happened, and what will happen. Having had multiple maintenance problems with my flat, I ...
read full review
read full review
What agent could do to change your mind?
Not been lying thieves.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Sep 28, 2013
View all comments
(1)
Dear tenant,
We are saddened to hear that you feel dissatisfied with Allen Goldstein. However, I am having trouble finding any details of your complaints or your emails?
I would kindly ask you to come into our office so we can discuss your grievances and as you are drawing near to the end of your tenancy we can ensure that your deposit gets returned to you in accordance the law.
Kind regards,
Bodrul Ahmed ...
Aug 16,2012
Aug 16,2012
32
people found
this helpful
this helpful
I am a landlord with fair sized portfolio who had an agent in Parkway who managed all my properties. I came across a fresh new agent by the name of Allen Goldstein when I picked up one of the many thousand yellow parking ticket styled ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13, 2013
View all comments
(2)
Dear Cheeze,
You are more than welcome to come into our offices and ask to see documentation on this particular landlord and any other information.
Thank you. ...
Jul 27,2012
Jul 27,2012
138
people found
this helpful
this helpful
Don't ever go with Allen Goldstein, all they want is your money!! We had all agreed to move out a month earlier on our contract as we had been in the same property for a number of years they said it was fine, after confirming ...
read full review
read full review
What agent could do to change your mind?
LIES LIES LIESAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 21, 2013
View all comments
(1)
Matt,
You and your flatmates wanted to prematurely end your tenancy agreement. If you sign up on a 12 months fixed Assured Shorthold Tenancy, than you cannot leave early unless you have a break clause in the contract that states otherwise. There are circumstances where tenants can leave early, but on the provision that they replace themselves. Seeing that you didn't do that, you were held accountable for the rent. As agents, we cannot authorise early termination of tenancies. It is solely un ...
Jul 24,2012
Jul 24,2012
142
people found
this helpful
this helpful
I was looking for a property in Camden and saw a new estate agents where the tyre shop used to be on Camden high street. When speaking to the agents inside, who were all very rude by the way, I noticed that every property they ...
read full review
read full review
What agent could do to change your mind?
Close down and sell drugsAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 12, 2013
View all comments
(1)
Dear Nana,
Thank you for your review. We appreciate reviews from our customers, whether good or bad.
Depending on your needs and requirements, it is our job to provide you with properties that would meet your requirements. I am saddened that we were unable to provide you with an accommodation at this time and I am glad to hear that you have found a property through our neighbours.
We pride ourselves on the level of customer service we provide. My apologies that you feel you didn't expe ...
Jul 17,2012
Jul 17,2012
146
people found
this helpful
this helpful
I was a tenant and had a horrible experience with this agency.
We had a number of issues in our flat which we brought to their attention but were never addressed, or we were told we needed to fix them ourselves.
Our relationship with the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2013
View all comments
(1)
Emma,
You and your flatmates wanted to prematurely end your tenancy agreement. If you sign up on a 12 months fixed Assured Shorthold Tenancy, than you cannot leave early unless you have a break clause in the contract that states otherwise.
There are circumstances where tenants can leave early, but on the provision that they replace themselves. Seeing that you didn't do that, you were held accountable for the rent.
As agents, we cannot authorise early termination of tenancies. It is sol ...
Hue Kabir
(9)
Bilat Ben Shaista
Mark Winship
(1)
Bodrul Ahmed
Landlord Fees
Let Only ServiceLong Let (6 months plus) 7% + Vat
Short Let (less than 6 months) 9% + Vat
Rent Collection
Long Let (6 months plus) 10% + Vat
Short Let (less than 6 months) 13% + Vat
Management
Long Let (6 months plus) 12%+VAT
Short Let (Less than 6 months) 16%+VAT
Tenant Fees
Fixed ChargesPet Charge (This charge is on top of you rent payment) £20
Replacement Tenant fee £50 +VAT
Rent Arrears 3% above bank of England base rate
Contractor Missed Appointments £80 +VAT or Min call out charge
Reference Request existing or Old Tenants £50 +VAT
Other Default Fees that maybe charged Lost Keys / Surrender of Tenancy
Other Costs for Tenants
We will collect 1 weeks rent as holding deposit when you are interested in a property, this will be used against your first months rent or deposit. The holding deposit may not be refunded if you have failed referencing or your do not complete the transaction for any lawful reason. Last updated at 04/03/2021, 2:52 PM by Gemma Williams
Complaints Procedure
No procedure set.
Last updated at 2:48 PM 30/10/2017 by allAgents
Best Letting Agent in WC1H 
