“We submitted a bid for a flat at £38k which ......”
1 Star Review
May 20,2013
By:
'David'
May 20,2013
Branch: Kilmarnock, 26 West George Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KA4
Branch: Kilmarnock, 26 West George Street
Sales (Prospective customer)
Postcode: KA4
7
people found
this helpful
We submitted a bid for a flat at £38k which was accepted, we went into the branch on the Friday at 16:00 to get the mortgage in place. We were told there was a fee of £399 which would be a lifetime fee, any other properties or ...
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What agent could do to change your mind?
We should have been told at the point of mortgage application in detail that if the deal falls through tomorrow you are liable for ‚£399 for starting the mortgage process.I would have done it myslef, at the point we were told there is a ‚£399 fee for setting up the mortgage which is common as the estate agents can get better deals on occasions.
They should not have lied when they knew a higher bid was coming in or had came in after accepting our bid.
If they wanted to take the higher bid which i would have no problem with they should not be charging me ‚£399 for doing so.
Attached Filesnbsp;
7
people found
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“I have recently been looking for a house to buy ......”
2 Star Review
Feb 09,2013
By:
'Bathplodder'
Feb 09,2013
Branch: Bath, 7 Princes Buildings
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BA2
Branch: Bath, 7 Princes Buildings
Sales (Prospective customer)
Postcode: BA2
5
people found
this helpful
I have recently been looking for a house to buy in the Bath area. It has been my good fortune not to have had to use estate agents for 25 years and I thought that with the property market in its present stagnant state and the ...
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5
people found
this helpful
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“I have had the worst experience unfortunately with Allen & Harris, ......”
1 Star Review
Jan 12,2013
By:
'Unhappy'
Jan 12,2013
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SN1
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode: SN1
3
people found
this helpful
I have had the worst experience unfortunately with Allen & Harris, they were very efficient on the day that I needed to view the flat, however, after that day I was on an extremely tight deadline with a new job starting and Christmas and New Year ...
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What agent could do to change your mind?
The agent could have explained the opening hours of their accounts department and told me to have either made a bank transfer earlier on in the week so that they could have checked it was in their account or they could have told me to make a debit card payment - its frustrating because the money was already and I chose that method because I thought it would be easier and they were fully aware that I needed the keys today and that I was travelling 3 hours with a car full of stuff!!!
Attached Filesnbsp;
3
people found
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“Helen Boyd of Allen & Harris confirmed an appointment, via email, ......”
1 Star Review
Nov 02,2012
By:
'ianb'
Nov 02,2012
Branch: Oxford, 82 Rose Hill
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Oxford, 82 Rose Hill
Sales (Prospective customer)
Postcode:
2
people found
this helpful
Helen Boyd of Allen & Harris confirmed an appointment, via email, to visit and value and talk me through their services. After the appointment time, I mailed her askling why she didn't show and why she didn't mail me to say she was no longer coming. ...
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2
people found
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“Having used - and been disppointed with - Allen & Harris ......”
1 Star Review
Oct 31,2012
By:
'Swindon'
Oct 31,2012
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
Having used - and been disppointed with - Allen & Harris when I had rented with their Oxford branch a few years back, I had promised myself never to do business with them again. However, I found a property that was perfect for me being let ...
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1
people found
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“I am trying to buy a house within the next 10 ......”
1 Star Review
Jul 17,2012
By:
'LBG'
Jul 17,2012
Branch: Bridge of Weir, Neva PlaceMain Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Bridge of Weir, Neva PlaceMain Street
Sales (Prospective customer)
Postcode:
4
people found
this helpful
I am trying to buy a house within the next 10 weeks and have requested information on a property advertised by the Bridge of Weir branch of Allen & Harris. I was contacted on Monday only to be told that I could not see the home report ...
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What agent could do to change your mind?
Employ civilised members of staff and encourage a policy to actually try and sell houses for the benefit of both the vendors and the purchaser.
Attached Filesnbsp;
4
people found
this helpful
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“To Sequence Homes AKA Allen & Harris (Sent via there feedback)......”
1 Star Review
Dec 05,2011
By:
'Mr'
Dec 05,2011
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
To Sequence Homes AKA Allen & Harris (Sent via there feedback)
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was ...
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What agent could do to change your mind?
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was cleaned, replaced or decorated. Then when I decided to leave the property. Never have I seen an unorganised clearly landlord biased service in getting a deposit back (The landlord hasn¢â‚¬â„¢t made a claim yet or responded but take this as that they do just so we can extend the 10 day legal deposit return period) The 10 days are there to protect the person renting but I see you just loop hole that regardless. I feel totally let down by sequence homes and totally uncared for. Delays caused by the inventory service, multiple delays from yourselves, multiple failed communications with me. I would never use your service or recommend your service to anyone. I have always been the one to phone up and find out the bad news on the mistakes/delay which should of been communicated with me the same day by phone not a few days or ¢â‚¬Ëœa oh sorry I forgot¢â‚¬â„¢ days later by e-mail. A quote for a sink that has taken well over a week. A net curtain not even included on my inventory then telling me I have to wait to see if it ok that the landlord doesn¢â‚¬â„¢t want to claim for something they cant legally claim for anyway. I have just moved home, I am stressed in need of the money which is rightfully mine during the most crucially tight part of the year. I sit here nearly a month on with ‚£0 returned. I am not at the point of writing a formal complaint to the property ombudsman, yourselves and considering taking it to Watchdog/CAB. I wonder how many other of your EX tenants are being treated this way.
Attached Filesnbsp;
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people found
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“Having booked an apointment over a week ago to view ......”
1 Star Review
Nov 24,2011
By:
'Not'
Nov 24,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1
people found
this helpful
Having booked an apointment over a week ago to view a house this afternoon we were called today to say they didn't have the keys for the propertly, i explained we are keen to buy and have mortgage in place and asked when another apointment ...
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1
people found
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“Allen & Harris: Tenant finding service to include Tenancy agreement and ......”
1 Star Review
Nov 04,2011
By:
'Disgruntled'
Nov 04,2011
Branch: Bath, 7 Princes Buildings
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Bath, 7 Princes Buildings
Lettings (as a Landlord)
Postcode:
3
people found
this helpful
Allen & Harris: Tenant finding service to include Tenancy agreement and Inventory.
Original tenancy agreement, scruffy and only partially stapled, delivered 27 days late
Withheld originals of the guarantors' statements. Provided illegible copies.
Did not pass on the tenants deposit until threatened with legal action..
Did not ...
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What agent could do to change your mind?
Done their job professionally in a timely manner.
Attached Filesnbsp;
3
people found
this helpful
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“Do not waste your time trying to sell your house ......”
1 Star Review
Aug 30,2011
By:
'disgruntled'
Aug 30,2011
Branch: Swindon, 94 Ermin Street, Stratton St Margaret
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Swindon, 94 Ermin Street, Stratton St Margaret
Sales (as a Vendor)
Postcode:
3
people found
this helpful
Do not waste your time trying to sell your house with them. They over valued my house by 25 k, in hind sight that was to get me to sign up with them. Fell flat at mortgage valuation. Would never have put my house on the ...
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What agent could do to change your mind?
Stop the lies and valued the house correctly
Attached Filesnbsp;
3
people found
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“I found a small flat to rent that they advertised ......”
1 Star Review
May 05,2011
By:
'Jungle'
May 05,2011
Branch: Cheltenham, 1 Bath Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Cheltenham, 1 Bath Road
Lettings (Prospective customer)
Postcode:
3
people found
this helpful
I found a small flat to rent that they advertised and the day before I was due to take the keys, I was told that I would need a guarantor as my job reference had come back looking dodgy!?! I am a qualified accountant earning ...
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3
people found
this helpful
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“Have been renting an Allen and Harris property for the ......”
1 Star Review
Jan 20,2011
By:
'Tim'
Jan 20,2011
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
Have been renting an Allen and Harris property for the last two years. Attempts to contact them to repair faults with the property have met with silence - the broken window handle wasn't too bad, the leaking tap was costly, but probably waiting six months ...
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1
people found
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“Utterly hopeless. Tried to sell my tiny house with them, ......”
1 Star Review
Jan 14,2011
By:
'Simon'
Jan 14,2011
Branch: Bristol, 7 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Bristol, 7 High Street
Sales (Prospective customer)
Postcode:
7
people found
this helpful
Utterly hopeless. Tried to sell my tiny house with them, and they didn't advertise in the local papers, seemed to make no effort anywhere else, and did pretty much nothing for the money.
I had 2 viewings in 12 months, I dropped the price twice, and even ...
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7
people found
this helpful
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“[[EDIT ORIGINAL START]]We attempted to sell our property through ......”
1 Star Review
Nov 25,2010
By:
'mikehirst'
Nov 25,2010
Branch: Swindon, 94 Ermin Street, Stratton St Margaret
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Swindon, 94 Ermin Street, Stratton St Margaret
Sales (as a Vendor)
Postcode:
3
people found
this helpful
[[EDIT ORIGINAL START]]
We attempted to sell our property through Allen & Harris, and soon realised we had made a terrible mistake. They never answered their phones or returned messages (so how would a potential buyer contact them?!), broke promises and outright lied to us (a ...
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3
people found
this helpful
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“I recently used Allen and Harris to sell my flat ......”
5 Star Review
Sep 19,2010
By:
'Happy'
Sep 19,2010
Branch: Bristol, 23 Regent Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Bristol, 23 Regent Street
Sales (as a Vendor)
Postcode:
1
people found
this helpful
I recently used Allen and Harris to sell my flat and I must say this was the quickest sale I have ever experienced: viewings commenced the same day I instructed them and within 4 days was presented a very reasonable offer which I was quite happy ...
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1
people found
this helpful
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1 Star Review
Sep 10,2010
By:
'zabriski'
Sep 10,2010
Branch: Chippenham, 37 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Chippenham, 37 Market Place
Lettings (as a Landlord)
Postcode:
1
people found
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1
people found
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Yes
“Misled terms of contract. Claimed on at least four occassions ......”
1 Star Review
Aug 11,2010
By:
'misjam'
Aug 11,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1
people found
this helpful
Misled terms of contract. Claimed on at least four occassions that it would cost ...
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1
people found
this helpful
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Yes
“I used this company when moving to Bristol a I ......”
1 Star Review
Jun 05,2010
By:
'Milli'
Jun 05,2010
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 23 Regent Street
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
I used this company when moving to Bristol a I quickly needed a property in central Bristol.
It cost an absolute fortune, staff were uninterested as soon as we took the property. I've had to ring several times for various reasons and get passed around ...
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4
people found
this helpful
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Yes
“After renting from Allen & Harris once, will never do so ......”
1 Star Review
Mar 05,2010
By:
'isis'
Mar 05,2010
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 23 Regent Street
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
After renting from Allen & Harris once, will never do so again! Consistently incompetent, utterly indifferent to the interests of the tenant, and loads of enormous made-up fees to boot. Too many problems to detail, but included lengthy delays to multiple repairs, failure to notify of ...
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4
people found
this helpful
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Yes
“I've used the agents tenant finder service a couple of ......”
5 Star Review
Mar 01,2010
By:
'm2010'
Mar 01,2010
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Bristol, 23 Regent Street
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
I've used the agents tenant finder service a couple of times now, they have so far found us good tenants within a couple of weeks. Very pleased with their service....
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0
people found
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“Didn't appear to have checked the seller's details (eg the ......”
2 Star Review
Dec 22,2009
By:
'Tony'
Dec 22,2009
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
0
people found
this helpful
Didn't appear to have checked the seller's details (eg the washing machine left behind turned out to be a tumble drier), the solicitor they recommended to their seller was unresponsive and I believe we lost a couple of weeks through failure to respond.
Main complaint ...
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0
people found
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“Awful - messed us around and lied to us even ......”
1 Star Review
Aug 20,2007
By:
'Holly'
Aug 20,2007
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Bristol, 23 Regent Street
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
Awful - messed us around and lied to us even though we were prompt with payment and had excellent references which cleared in a day. Nearly left homeless as for 3 weeks they failed to contact our landlord to tell him we were moving in. Sloppy ...
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6
people found
this helpful
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“I regularly engage Allen & Harris for 'tenant find' and, while ......”
2 Star Review
Dec 06,2006
By:
'Mrs'
Dec 06,2006
Branch: Bristol, 23 Regent Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Bristol, 23 Regent Street
Lettings (as a Landlord)
Postcode:
1
people found
this helpful
I regularly engage Allen & Harris for 'tenant find' and, while they have been successful in this activity, their office procedures leave much to be desired They are consistently difficult to contact - often 'answering' calls with a recorded message and invariabaly failing to call back. ...
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1
people found
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“I chose Allen and Harris in Clifton village (Bristol) to ......”
5 Star Review
Oct 09,2006
By:
'Sophie'
Oct 09,2006
Branch: Bristol, 23 Regent Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Bristol, 23 Regent Street
Sales (as a Vendor)
Postcode:
0
people found
this helpful
I chose Allen and Harris in Clifton village (Bristol) to sell my flat primarily due to their location (at the end of my street). Overall I have been very impressed with their service. The particluars they produced were excellent - I almost didn't recognise the ...
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0
people found
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