Allen & Harris
3/5, 232 reviews
50% recommended
70% sales valuation accuracy
72% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 72% £23,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 18 21 36 34 12 18 9 14 41
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I have had the worst experience unfortunately with Allen & Harris, ......”

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Jan 12,2013
Minithumbdown
By: 'Unhappy'
Jan 12,2013
3 people found
this helpful
I have had the worst experience unfortunately with Allen & Harris, they were very efficient on the day that I needed to view the flat, however, after that day I was on an extremely tight deadline with a new job starting and Christmas and New Year ...
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What agent could do to change your mind?
The agent could have explained the opening hours of their accounts department and told me to have either made a bank transfer earlier on in the week so that they could have checked it was in their account or they could have told me to make a debit card payment - its frustrating because the money was already and I chose that method because I thought it would be easier and they were fully aware that I needed the keys today and that I was travelling 3 hours with a car full of stuff!!!
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“Helen Boyd of Allen & Harris confirmed an appointment, via email, ......”

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Nov 02,2012
Minithumbdown
Helen
By: 'ianb'
Nov 02,2012
2 people found
this helpful
Helen Boyd of Allen & Harris confirmed an appointment, via email, to visit and value and talk me through their services. After the appointment time, I mailed her askling why she didn't show and why she didn't mail me to say she was no longer coming. ...
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“Having used - and been disppointed with - Allen & Harris ......”

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Oct 31,2012
Minithumbdown
By: 'Swindon'
Oct 31,2012
1 people found
this helpful
Having used - and been disppointed with - Allen & Harris when I had rented with their Oxford branch a few years back, I had promised myself never to do business with them again. However, I found a property that was perfect for me being let ...
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“I am trying to buy a house within the next 10 ......”

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Jul 17,2012
Minithumbdown
By: 'LBG'
Jul 17,2012
4 people found
this helpful
I am trying to buy a house within the next 10 weeks and have requested information on a property advertised by the Bridge of Weir branch of Allen & Harris. I was contacted on Monday only to be told that I could not see the home report ...
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What agent could do to change your mind?
Employ civilised members of staff and encourage a policy to actually try and sell houses for the benefit of both the vendors and the purchaser.
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By: Ddd
Mar 08, 2013
View all comments (1)
An estate agent, by law has to provide a home report to a Genuine buyer within a certain time scale. Most estate agents do not release home reports until you have viewed as the identifies you as a genuine buyer. Just because one branch did doesn't mean the other should. ...

“To Sequence Homes AKA Allen & Harris (Sent via there feedback)......”

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Dec 05,2011
Minithumbdown
By: 'Mr'
Dec 05,2011
4 people found
this helpful
To Sequence Homes AKA Allen & Harris (Sent via there feedback) After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was ...
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What agent could do to change your mind?
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was cleaned, replaced or decorated. Then when I decided to leave the property. Never have I seen an unorganised clearly landlord biased service in getting a deposit back (The landlord hasn¢â‚¬â„¢t made a claim yet or responded but take this as that they do just so we can extend the 10 day legal deposit return period) The 10 days are there to protect the person renting but I see you just loop hole that regardless. I feel totally let down by sequence homes and totally uncared for. Delays caused by the inventory service, multiple delays from yourselves, multiple failed communications with me. I would never use your service or recommend your service to anyone. I have always been the one to phone up and find out the bad news on the mistakes/delay which should of been communicated with me the same day by phone not a few days or ¢â‚¬Ëœa oh sorry I forgot¢â‚¬â„¢ days later by e-mail. A quote for a sink that has taken well over a week. A net curtain not even included on my inventory then telling me I have to wait to see if it ok that the landlord doesn¢â‚¬â„¢t want to claim for something they cant legally claim for anyway. I have just moved home, I am stressed in need of the money which is rightfully mine during the most crucially tight part of the year. I sit here nearly a month on with ‚£0 returned. I am not at the point of writing a formal complaint to the property ombudsman, yourselves and considering taking it to Watchdog/CAB. I wonder how many other of your EX tenants are being treated this way.
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“Having booked an apointment over a week ago to view ......”

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Nov 24,2011
Minithumbdown
By: 'Not'
Nov 24,2011
1 people found
this helpful
Having booked an apointment over a week ago to view a house this afternoon we were called today to say they didn't have the keys for the propertly, i explained we are keen to buy and have mortgage in place and asked when another apointment ...
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“Allen & Harris: Tenant finding service to include Tenancy agreement and ......”

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Nov 04,2011
Minithumbdown
By: 'Disgruntled'
Nov 04,2011
3 people found
this helpful
Allen & Harris: Tenant finding service to include Tenancy agreement and Inventory. Original tenancy agreement, scruffy and only partially stapled, delivered 27 days late Withheld originals of the guarantors' statements. Provided illegible copies. Did not pass on the tenants deposit until threatened with legal action.. Did not ...
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What agent could do to change your mind?
Done their job professionally in a timely manner.
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“Do not waste your time trying to sell your house ......”

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Aug 30,2011
Minithumbdown
By: 'disgruntled'
Aug 30,2011
3 people found
this helpful
Do not waste your time trying to sell your house with them. They over valued my house by 25 k, in hind sight that was to get me to sign up with them. Fell flat at mortgage valuation. Would never have put my house on the ...
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What agent could do to change your mind?
Stop the lies and valued the house correctly
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Was this helpful? Yes
By: Rob Morgan
Apr 27, 2015
View all comments (1)
Dear 'disgruntled of Swindon''disgruntled of swindon' I am sorry to read that you had this experience with the Stratton Office. Can I assure you that the old team have now gone and the office has been under new management since January 2012 with no complaints over service/ advice since. many thanks Rob Morgan (branch manager) ...

“I found a small flat to rent that they advertised ......”

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May 05,2011
Minithumbdown
By: 'Jungle'
May 05,2011
3 people found
this helpful
I found a small flat to rent that they advertised and the day before I was due to take the keys, I was told that I would need a guarantor as my job reference had come back looking dodgy!?! I am a qualified accountant earning ...
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“Have been renting an Allen and Harris property for the ......”

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Jan 20,2011
Minithumbdown
By: 'Tim'
Jan 20,2011
1 people found
this helpful
Have been renting an Allen and Harris property for the last two years. Attempts to contact them to repair faults with the property have met with silence - the broken window handle wasn't too bad, the leaking tap was costly, but probably waiting six months ...
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“Utterly hopeless. Tried to sell my tiny house with them, ......”

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Jan 14,2011
Minithumbdown
By: 'Simon'
Jan 14,2011
7 people found
this helpful
Utterly hopeless. Tried to sell my tiny house with them, and they didn't advertise in the local papers, seemed to make no effort anywhere else, and did pretty much nothing for the money. I had 2 viewings in 12 months, I dropped the price twice, and even ...
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“[[EDIT ORIGINAL START]]We attempted to sell our property through ......”

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Nov 25,2010
Minithumbdown
By: 'mikehirst'
Nov 25,2010
3 people found
this helpful
[[EDIT ORIGINAL START]] We attempted to sell our property through Allen & Harris, and soon realised we had made a terrible mistake. They never answered their phones or returned messages (so how would a potential buyer contact them?!), broke promises and outright lied to us (a ...
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“I recently used Allen and Harris to sell my flat ......”

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Sep 19,2010
Minithumbup
By: 'Happy'
Sep 19,2010
1 people found
this helpful
I recently used Allen and Harris to sell my flat and I must say this was the quickest sale I have ever experienced: viewings commenced the same day I instructed them and within 4 days was presented a very reasonable offer which I was quite happy ...
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“...”

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Sep 10,2010
Minithumbdown
By: 'zabriski'
Sep 10,2010
1 people found
this helpful
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“Misled terms of contract. Claimed on at least four occassions ......”

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Aug 11,2010
Minithumbdown
By: 'misjam'
Aug 11,2010
1 people found
this helpful
Misled terms of contract. Claimed on at least four occassions that it would cost ...
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“I used this company when moving to Bristol a I ......”

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Jun 05,2010
Minithumbdown
By: 'Milli'
Jun 05,2010
4 people found
this helpful
I used this company when moving to Bristol a I quickly needed a property in central Bristol. It cost an absolute fortune, staff were uninterested as soon as we took the property. I've had to ring several times for various reasons and get passed around ...
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“After renting from Allen & Harris once, will never do so ......”

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Mar 05,2010
Minithumbdown
By: 'isis'
Mar 05,2010
4 people found
this helpful
After renting from Allen & Harris once, will never do so again! Consistently incompetent, utterly indifferent to the interests of the tenant, and loads of enormous made-up fees to boot. Too many problems to detail, but included lengthy delays to multiple repairs, failure to notify of ...
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“I've used the agents tenant finder service a couple of ......”

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Mar 01,2010
Minithumbup
By: 'm2010'
Mar 01,2010
0 people found
this helpful
I've used the agents tenant finder service a couple of times now, they have so far found us good tenants within a couple of weeks. Very pleased with their service....
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“Didn't appear to have checked the seller's details (eg the ......”

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Dec 22,2009
Minithumbdown
By: 'Tony'
Dec 22,2009
0 people found
this helpful
Didn't appear to have checked the seller's details (eg the washing machine left behind turned out to be a tumble drier), the solicitor they recommended to their seller was unresponsive and I believe we lost a couple of weeks through failure to respond. Main complaint ...
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“Awful - messed us around and lied to us even ......”

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Aug 20,2007
Minithumbdown
By: 'Holly'
Aug 20,2007
6 people found
this helpful
Awful - messed us around and lied to us even though we were prompt with payment and had excellent references which cleared in a day. Nearly left homeless as for 3 weeks they failed to contact our landlord to tell him we were moving in. Sloppy ...
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“I regularly engage Allen & Harris for 'tenant find' and, while ......”

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Dec 06,2006
Minithumbdown
By: 'Mrs'
Dec 06,2006
1 people found
this helpful
I regularly engage Allen & Harris for 'tenant find' and, while they have been successful in this activity, their office procedures leave much to be desired They are consistently difficult to contact - often 'answering' calls with a recorded message and invariabaly failing to call back. ...
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“I chose Allen and Harris in Clifton village (Bristol) to ......”

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Oct 09,2006
Minithumbup
By: 'Sophie'
Oct 09,2006
0 people found
this helpful
I chose Allen and Harris in Clifton village (Bristol) to sell my flat primarily due to their location (at the end of my street). Overall I have been very impressed with their service. The particluars they produced were excellent - I almost didn't recognise the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Allen & Harris

Regional Awards won by Allen & Harris

Individual Branch Awards

Glasgow, G64



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