“I have had the worst experience unfortunately with Allen & Harris, ......”
1 Star Review
Jan 12,2013
By:
'Unhappy'
Jan 12,2013
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SN1
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode: SN1
3
people found
this helpful
I have had the worst experience unfortunately with Allen & Harris, they were very efficient on the day that I needed to view the flat, however, after that day I was on an extremely tight deadline with a new job starting and Christmas and New Year ...
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What agent could do to change your mind?
The agent could have explained the opening hours of their accounts department and told me to have either made a bank transfer earlier on in the week so that they could have checked it was in their account or they could have told me to make a debit card payment - its frustrating because the money was already and I chose that method because I thought it would be easier and they were fully aware that I needed the keys today and that I was travelling 3 hours with a car full of stuff!!!
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“I am trying to buy a house within the next 10 ......”
1 Star Review
Jul 17,2012
By:
'LBG'
Jul 17,2012
Branch: Bridge of Weir, Neva PlaceMain Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Bridge of Weir, Neva PlaceMain Street
Sales (Prospective customer)
Postcode:
4
people found
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I am trying to buy a house within the next 10 weeks and have requested information on a property advertised by the Bridge of Weir branch of Allen & Harris. I was contacted on Monday only to be told that I could not see the home report ...
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What agent could do to change your mind?
Employ civilised members of staff and encourage a policy to actually try and sell houses for the benefit of both the vendors and the purchaser.
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“To Sequence Homes AKA Allen & Harris (Sent via there feedback)......”
1 Star Review
Dec 05,2011
By:
'Mr'
Dec 05,2011
Branch: Swindon, 1-2 College CourtRegent Circus
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Swindon, 1-2 College CourtRegent Circus
Lettings (as a Tenant)
Postcode:
4
people found
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To Sequence Homes AKA Allen & Harris (Sent via there feedback)
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was ...
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What agent could do to change your mind?
After renting a property through yourselves for over 3 1/2 years also being my first rented property. I would say all was fine par when I moved in the place was like a trash site. Nothing was cleaned, replaced or decorated. Then when I decided to leave the property. Never have I seen an unorganised clearly landlord biased service in getting a deposit back (The landlord hasn¢â‚¬â„¢t made a claim yet or responded but take this as that they do just so we can extend the 10 day legal deposit return period) The 10 days are there to protect the person renting but I see you just loop hole that regardless. I feel totally let down by sequence homes and totally uncared for. Delays caused by the inventory service, multiple delays from yourselves, multiple failed communications with me. I would never use your service or recommend your service to anyone. I have always been the one to phone up and find out the bad news on the mistakes/delay which should of been communicated with me the same day by phone not a few days or ¢â‚¬Ëœa oh sorry I forgot¢â‚¬â„¢ days later by e-mail. A quote for a sink that has taken well over a week. A net curtain not even included on my inventory then telling me I have to wait to see if it ok that the landlord doesn¢â‚¬â„¢t want to claim for something they cant legally claim for anyway. I have just moved home, I am stressed in need of the money which is rightfully mine during the most crucially tight part of the year. I sit here nearly a month on with ‚£0 returned. I am not at the point of writing a formal complaint to the property ombudsman, yourselves and considering taking it to Watchdog/CAB. I wonder how many other of your EX tenants are being treated this way.
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