96% sales valuation accuracy
97% sales fee satisfaction
Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower ...
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Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.
South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.
Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.
Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.
We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.
Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".
Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.
Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.
South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.
Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.
Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.
We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.
Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".
Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.
Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.
Latest Reviews
View all Reviews 2990
20th Jan 2024
reviewed by 'Natasha'
19th Oct 2023
reviewed by 'Prakash'
28th Sep 2023
reviewed by 'Dr'
12th Sep 2023
reviewed by 'Michele'
29th Dec 2022
reviewed by 'Gian'
23rd Dec 2022
reviewed by 'soykan suicmez'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 97% | £32,900 | £4,750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 351 | 13 | 1322 | 55 | 475 | 11 | 669 | 9 | 68 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
for Sale 110
Jan 30,2021
Jan 30,2021
1
people found
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I would like to thank Morel and Rabeya for they amazing service and consistency. I've been extremely impressed with Alex Neil and would recommend you give they a go top company...
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Feb 01, 2021
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Dear Cindya.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 29,2021
Jan 29,2021
1
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My 2021 is already better thanks to Morel and Alex neil i just completed my first purchased and extremely happy I decided to use this estate agency :)
I would definitely recommend them....
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Feb 01, 2021
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Dear Karolina.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Jan 29,2021
Jan 29,2021
1
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Alex Neil have been impressive from beginning to end.
We previously put our flat on with a different estate agent and had an awful experience with lack of communication and worse still incorrect communication. From the moment we put our flat on the Market with ...
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Jan 29, 2021
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Dear Lynne,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 28,2021
Jan 28,2021
1
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Hi
We completed a 1 bed apartment purchase in Sep-2020. What we really found very interesting was that Alex Neil has a Sales Progression Team who worked extremely hard to proceed us to exchange when the complications arose in our transaction due to a poor lender ...
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Jan 28, 2021
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Dear CHHABRA,
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 27,2021
Jan 27,2021
1
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I've been very impressed with Morel he has been great and helped me find my dream home I would recommend Alex Neil...
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Jan 27, 2021
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We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 27,2021
Jan 27,2021
1
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Sara was super helpful and professional when I was looking for a place to rent. She showed me the flat I ended up renting and the whole process was so smooth and easy. From enquiring about the flat to viewing the space to putting in ...
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Jan 27, 2021
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Dear Adaeze,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 25,2021
Jan 25,2021
1
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I could not speak highly enough of Sara! I switched from selling my property to Alex Neil from Dexters. Sara got me 2 fair offers within 2 weeks versus 2 poor offers in 9 months with Dexters. Additionally, whenever a viewing had been cancelled I was informed immediately which ...
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Jan 25, 2021
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Dear JLR.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 25,2021
Jan 25,2021
1
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Sara has been very pro-active and quick to action during the property purchase process. She was always on time and had clear and honest answers to my questions. I would definitely recommend her!...
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Jan 25, 2021
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Dear Andrei.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 22,2021
Jan 22,2021
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I contact them saying that our property is under offer and there was a property that we are very interested in as it was in our dream location. At first, they gave me an appointment immediately, but then they cancel it and rearranged for 2 days ...
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Jan 22, 2021
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Dear NCS,
We would appreciate the opportunity to investigate this matter further but would require more information from you to enable that to happen.
Please provide full details via email to [email protected] and include the property address along with your contact information.
Best regards,
Alex Neil Estate Agents ...
Jan 22,2021
Jan 22,2021
1
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Bora and Morel has been very helpful and did a great job in helping me find my dream property I would recommend Alex Neil...
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Jan 22, 2021
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Dear Kevin,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Jan 22,2021
Jan 22,2021
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Initially i was skeptical of using an estate agents but decided to get a valuation from Alex Neil as i saw so many good reviews. Now i am glad i did as Bora the branch manager in the Bow office was fantastic. Very professional and ...
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Jan 22, 2021
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Dear Kev,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 22,2021
Jan 22,2021
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Sara & Augusta have been very helpful, courteous and professional!! Secured me a buyer within 2 weeks..
Highly recommended...
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Jan 22, 2021
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Dear Gerard,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 22,2021
Jan 22,2021
1
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So far what fantastic service!! Met Bora initially as he valued my apartment. I liked his honesty and strategy so i chose to go with Alex Neil Estate Agents. Took 8 days and i was under offer after a load of viewings. Extremely happy as there ...
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Jan 22, 2021
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Dear Andy,
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Jan 20,2021
Jan 20,2021
1
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2021 has already started off great thanks to Morel He was very helpful Me to secure a good rental for 2 years and I'm delighted I would definitely recommend Alex Neil...
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Jan 20, 2021
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Dear Cole,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Jan 11,2021
Jan 11,2021
1
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All the Alex Neil team (Stuart, Sara, Tommaso, Nahida) were very helpful, responsive and efficient in arranging the tenancy on my flat. They made the process very straightforward. I would recommend their service. Thank you....
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Jan 12, 2021
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Dear MS.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 11,2021
Jan 11,2021
1
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Stuart came over to value the property, he was polite, on time and very honest in his valuation as well as thoughts on the area. He was very personable and would feel more than comfortable to use the services if the property goes up for ...
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Jan 12, 2021
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Dear Kalpesh.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Jan 11,2021
Jan 11,2021
1
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Amazing service provided to me by Morel his a top man. I've been very impressed with Alex Neil they are doing a fantastic job in East London...
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Jan 12, 2021
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Dear Andrew.
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Dec 24,2020
Dec 24,2020
1
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Great service provides by Sara and Augusta
Thank you very much for you help and support during these difficult times.
Will definitely recommend you and I hope to work with you both in the future...
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Dec 28, 2020
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Dear Fredd,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Dec 21,2020
Dec 21,2020
0
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Alex Neil has been amazing this year I had the privilege of working with Morel, Daniel and Bora and I'm very pleased I would recommend them...
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Dec 21, 2020
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Dear Sam,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Dec 18,2020
Dec 18,2020
1
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I was recommended by a friend and I happy Alex Neil has helped me a lot I want to say thanks to Morel and Rabeya The company is great and I would recommend them....
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Dec 18, 2020
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Dear Kevin.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Dec 18,2020
Dec 18,2020
1
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Sufaida picked up my flat let under very difficult conditions and quickly and highly effectively organised a tricky handover, leasing with both outgoing and incoming tenants and keeping me updated at every stage. I was very impressed by her!...
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Dec 18, 2020
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Dear Jerry.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Dec 17,2020
Dec 17,2020
1
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I've been very impressed with Morel and the service he provided Im happy to have now finally found a property just before Christmas...
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Dec 17, 2020
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Dear Dimitrios,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Dec 03,2020
Dec 03,2020
1
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Rabeya Khatun was of great assistance in dealing with my property, including liaising with my tenant with regards to letting and continuing to let my property. She is also prompt in dealing with enquiries....
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Dec 04, 2020
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Dear Robert.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Dec 01,2020
Dec 01,2020
1
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this helpful
Maciej was really helpful in the process of helping my find a suitable property that met my requirement. Really happy with the service...
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Dec 01, 2020
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Dear Bakr Hussain,
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Dec 01,2020
Dec 01,2020
1
people found
this helpful
this helpful
Fantastic service provided to me by Morel he was very attentive and kept me informed at all times
It's been a wonderful experience working with Alex Neil...
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Dec 01, 2020
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Dear Valerie,
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Dec 01,2020
Dec 01,2020
1
people found
this helpful
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I have received the best service from Bora and Morel. Both extremely professional and made my life a lot easier with the support they showed. I have moved into my new place and could not be happier. Thank you both and you are a credit ...
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Dec 01, 2020
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Dear Sandra,
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Nov 30,2020
Nov 30,2020
1
people found
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When it come to finding a place And your looking a good estate agent look no further Alex Neil is the best one right now and look for Morel his very professional...
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Nov 30, 2020
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Dear Adam.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Nov 30,2020
Nov 30,2020
1
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I'm not the type to leave a review however Morel provided me with a great service :) Alex Neil is a very good company...
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Nov 30, 2020
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Dear Dami Hassan.
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Nov 30,2020
Nov 30,2020
1
people found
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I move the London from New York I enquired about this beautiful flat is Hackney there was a lot of competition but thanks to Morel I was able to secure the flat.
I'm extremely happy...
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Nov 30, 2020
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Dear Anna Sara.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
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Alex Neil Estate Agents ...
Nov 30,2020
Nov 30,2020
1
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Working with Alex Mei has been a pleasure. I'm glad to know good estate agents exists Rabeya and Morel has been good....
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Nov 30, 2020
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Dear Amelia.
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Vendor Fees
Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.
Last updated on 09/02/2024, 9:51 AM by Matteo Congedo - Regional ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 4:12 PM 06/02/2024 by Jon Pulman
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Best Overall Small Chain in the UK 
Best Estate Agent in SE16 
Best Letting Agent in SE16 
