We are a long established independent agency specialising in property sales and rentals in Thames Ditton and the immediate areas. Enthusiastic, progressive and ambitious, we use the latest computer, internet and detail technology, yet we pride ourselves on a genuinely warm and friendly approach.show more
We are a long established independent agency specialising in property sales and rentals in Thames Ditton and the immediate areas. Enthusiastic, progressive and ambitious, we use the latest computer, internet and detail technology, yet we pride ourselves on a genuinely warm and friendly approach.
“Unresponsive, thoughtless and dismissive. Ric......”
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1 Star Review
Apr 29,2024
By:
'Emma'
Apr 29,2024
Branch: Thames Ditton, Devon House, High Street
Services: Lettings (as a Tenant)
Rent PCM: £1500 Would you recommend?: No
Postcode: KT7
Branch: Thames Ditton, Devon House, High Street
Lettings (as a Tenant)
Rent PCM: £1500 Postcode: KT7
0people found this helpful
Unresponsive, thoughtless and dismissive. Richard is bone idle. The heating / hot water was broken in the rental property managed by Aldous Craig. It remained broken on and off for most of the tenancy. The only time they acted with effect was when it came to ... read full review
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(1)
Couldn't agree more. Awful agency. I'm still owed over £1,000 almost 18 months after vacating a property. ...
“Neil and his team were very helpful from star......”
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5 Star Review
Feb 20,2024
Neil
By:
'Sue'
Feb 20,2024
Branch: Thames Ditton, Devon House, High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT7
Branch: Thames Ditton, Devon House, High Street
Sales (as a Vendor)
Postcode: KT7
0people found this helpful
Neil and his team were very helpful from start to finish during a stressful
time. Thank you for all your help in guiding me through the sale of our
property.... read full review
“I am very dissatisfied with the service, especially Richard. everyone there is unreliable and unprofessional...”
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1 Star Review
Jan 07,2024
Neil
By:
'Mary'
Jan 07,2024
Branch: Thames Ditton, Devon House, High Street
Services: Lettings (as a Landlord)
Rent PCM: £1500000 Would you recommend?: No
Postcode: KT7
Branch: Thames Ditton, Devon House, High Street
Lettings (as a Landlord)
Rent PCM: £1500000 Postcode: KT7
3people found this helpful
I am very dissatisfied with the service I received from the estate agency. They are unreliable and unprofessional. Richard, has no interest in working at all. He does not reply to calls or emails. we have wasted my time and money with them. They exaggerate ... read full review
“Honestly the rudest estate agents I have ever......”
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1 Star Review
Oct 23,2020
Neil
By:
'Fabio'
Oct 23,2020
Branch: Thames Ditton, 9-11 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KT5
Branch: Thames Ditton, 9-11 High Street
Sales (Prospective customer)
Postcode: KT5
8people found this helpful
Honestly the rudest estate agents I have ever spoken to. Got a valuation for court for our house from Natasha (who, to be fair, all contact with was pleasant) however when we called to chase the valuation discovered it was left at the matrimonial property (... read full review
“These agents took over from the original agent (Jackie Craig) ......”
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1 Star Review
Apr 09,2013
Neil
By:
'Rebecca'
Apr 09,2013
Branch: Thames Ditton, 9-11 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: KT7
Branch: Thames Ditton, 9-11 High Street
Lettings (as a Landlord)
Postcode: KT7
11people found this helpful
These agents took over from the original agent (Jackie Craig) and were left to manage the leasing of our house in Thames Ditton, for their first 2 years all seemed to go okay, for the next period of 3 years we were unable to return to visit ... read full review
What agent could do to change your mind?
This agent could have shown some degree of remorse for their bad management and our loss of personal items and offered us some financial compensation - they still act as though this whole episode was just an unfortunate occurrence, which they seem to have detached themselves from.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:39 AM 07/10/2019 by heather heather
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