The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
---|---|---|---|---|
Sales | 92% | 0% | 0% | 0% |
Lettings | 92% | 90% | 100% | 0% |
Angie
By : 'Rebecca'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : G32
Wouldn't even give 1 star. Ignored & terrible service from this company! Do not use. As soon as they get you a property they do not care afterwards at all & will try & blame & take you for money for no reason what so ever. Will not offer any help with issues with the property ... Read Full Review
Angie
By : 'Fimcd'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G4
Thanks for getting a great boiler contractor who knew what they werre doing to fix the boiler well. It is hard to find good contractors and infiniti can find the right ones for the ... Read Full Review
Angie
Anne
By : 'Gus'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : G5
While I was abroad for 3 months all the Managment and accounting was handled with perfection and every thing was right up to date on my return very well done to the whole ... Read Full Review
Good
Angie
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G1
Horrendous communication when problems with the flat. Absolutely no sympathy when something went wrong and no urgency about helping fix it. They would constantly promise to call you back 'with a wee update' and never would, constantly having to chase them. * A quick Google tells you all ... Read Full Review
*
By : Scott Hume
Oct 1, 2018Shame you didn't add your name or I could investigate your claims, and please don't make accusations about fees, we certainly do not charge any sort of illegal ...
Angie
By : 'Alasdair'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : G3
We were initially put in contact with Fiona upon paying the reservation fee for the flat so as to ensure a smooth transition into becoming full tenants. During this time she was helpful and responded promptly to emails and phone calls. However as soon as we had secured the property and become full ... Read Full Review
Not applicable in this case however had fees been paid they would have gone towards minimal to no effort work
By : Scott Hume
Sep 12, 2018Dear Alasdair, I'm sorry to hear you are less than satisfied but I want to stress that this is the busiest time of year for letting agents and I've checked our records and you were responded to at ...
Angie
Ann
By : 'Eleni'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : G4
It was my first time dealing with Infiniti Properties, and both Angie and Ann were amazing. I moved in as soon as the property was available. Angie was so helpful and informative with regards to the property and made me feel secure. Ann is very patient, quick to answer and come over when having any ... Read Full Review
Angie
By : 'Pamela'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : G31
It was my 1st time dealing with Infinity Properties, after being let down by previous letting companies in the past, both Iain and Angie were amazing. Iain processed everything with nothing being a problem, moved in as soon as the property was available. The aftercare received has been great, any ... Read Full Review
Angie
By : 'Stuart'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : G3
Fantastic service from everyone I've had dealing with so far. From deposit to collection of keys they kept me upto date with all relevant information. Would highly recommend them to friends and ... Read Full Review
Angie
By : 'yelbew24'
Services : Letting( As a Tenant )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : G31
Darryl was kind, courteous and patient during what was a very stressful time for me and was always on hand to answer any queries I had in a professional and friendly manner. I feel I should also give a special mention to Angie too. She was excellent at handling some of my maintenance issues at the ... Read Full Review
So far reasonable from what I've seen.
Angie
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G73
Daryl and Angie were fantastic in sorting out what was a very complicated and stressful experience. I had been awaiting updates from Infiniti regarding the property and due to the previous tenant pushing the dates back I was very concerned that this wouldn't be sorted. Daryl and Angie managed to ... Read Full Review
I was satisfied with any fees that were incurred during the transition process of moving into the new property
Angie
By : 'Andrea'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G32
I have always found the staff at Infiniti very helpfull and friendly. Nothing is a problem. You can call any time and thete is always someone to help Andrea ... Read Full Review
Good
Good
By : Scott Hume
Aug 11, 2016Thanks Andrea, your positive comments are greatly appreciated. Best, ...
Angie
By : 'Carol'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G20
I have dealt with Infiniti for a number of years as a landlord and whilst I am happy with their procedure for finding tenants, I have found their customer service has deteriorated recently. I frequently have to wait days or weeks for a response to an email from any of the staff that I deal with. ... Read Full Review
Acceptable.
By : Scott Hume
Aug 3, 2016Hi Carol, thanks for taking the time to share your experiences, of course I am disappointed that recently the response times are longer than you have become used to and for this I apologise ...
Angie
Jay
By : 'Help'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G3
We bought our flat in September and Jay did a great job of helping arrange work needed to the flat and finding us tenants quickly. Unfortunately, soon after the tenants moved in a leak in the flat above ours caused considerable damage to our flat and to those either side of it. We were about to go ... Read Full Review
There will be other properties where things are easier for Infiniti, but for the work they have done for us Infiniti have proved to be excellent value
There will be other properties where things are easier for Infiniti, but for the work they have done for us Infiniti have proved to be excellent value
Angie
Anne
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
Infiniti are friendly, easy to deal with and quite "hands off". They respond promptly to questions and problems, and always have a warm attitude. Angie and Anne are consummate professionals and we've had a great experience with ... Read Full Review
By : Scott Hume
Oct 29, 2015Hi Chris, thanks very much for taking the time to share your positive experience with us. Anne & Angie work exceptionally hard so it's great you have picked them out. All the best, ...
Angie
By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G1
My partner and I have been renting a flat via Infinity Properties for almost two years - the staff member we mainly deal with is Angie Wylie. Angie has been fantastic with prompt response to any queries, solving the very few issues we have had and generally making the experience of renting our flat ... Read Full Review
By : Scott Hume
Sep 21, 2015Hi Maria, thanks very much indeed, Angie will be thrilled with your comments, have a great day, best, ...
Angie
By : 'Rebecca'
Services : Letting( As a Tenant )
Rent PCM : £465
Would you recommend ? : Yes
Postcode : G32
It gives me great pleasure to write this review as Cheryl and Angie have been such a huge help in finding me and my partner a flat. When things got tough they didn't back down but stood up and fought to help us get exactly what we needed/wanted. Angie helped us through some technical difficulties ... Read Full Review
By : Scott Hume
Sep 1, 2015Hi Rebecca, thanks very much for your kinds words, Cheryl & Angie will be delighted to hear how happy you are. Good luck in your new home, best, ...
Angie
By : 'THOMAS'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : G1
I have been dealing with Infinity for approximately 18 months. During my tenancy they have been extremely prompt & courteous in any communications I have had with them. Of the few issues I have faced with this property, Infinity has been extremely helpful & keen to resolve, in particularly, ... Read Full Review
By : Scott Hume
Aug 26, 2015Hi Thomas, thanks very much for highlighting your experience with others, it's really positive to hear our clients feedback and I know how hard Angie works so it's really nice to have you pick her ...
Angie
By : 'Stephanie'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : G1
As students moving into their first independant flat, we couldn't have chose a better start. Infiniti properties from the viewing have been so approachable with answering our questions and reassuring us. I emailed Daryl multiple times before moving into the flat with many questions and she always ... Read Full Review
By : Scott Hume
Aug 3, 2015Hi Stephanie, thanks very much for your detailed description of your positive experience with us and in particular highlighting the work of Daryl & Angie, both ladies really do work extremely ...
Jay
Angie
By : 'Tom'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G51
First class service from everyone at the Company. They arranged to bring my property up to spec and placed a tenant achieving a good rent for the property. No hesitation in using them ... Read Full Review
By : Scott Hume
Jul 28, 2015Hi Tom, thanks very much for your positive comments, it's great motivation for us to hear the feedback from our clients. All the best, ...
Ann
Angie
By : 'Jean'
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : G73
The relationship between myself, as a landlord and Infiniti Properties as my letting agent has been and is exemplary. I started as a landlord over ten years ago with little knowledge in property letting but knew I needed an agent. I had no idea how to find a good agent and relied on trust and gut ... Read Full Review
By : Scott Hume
Jul 20, 2015Hi Jean, it's so nice to hear your comments, especially about Ann. We all know how much effort she puts in so when it's recognised it really is great. Have a wonderful and thanks again. ...