Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire.show more
Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire.
Great Service before and after Tenants move in or out .
Advise of any issue very quickly , and this allows the trades to get in and deal with any issues in a timely manner .
Have only had very exceptional experience from the team , Donna , has been ... read full review
Professional in work. The service provided is excellent. I have being working with them for last 2.5 years. I will keep working with them.... read full review
DANGER DO NOT RENT WITH ADAMS !!! My household and I rented a house with Adams estates (Christchurch road branch) a year ago and we have never had such a bad experience. The staff never respond to issues promptly and ignore emails. One member of staff ... read full review
We rented a flat, and as soon as we arrive to it, the flat was completely dirty. They sent us an email saying the next day they'll come to clean it, nobody appeared to clean so we called the agency and they did nothing. The ... read full review
Moved 8 trainee nurses/widwifes into a house with rats and a broken boiler last July.
As soon as we arrived we informed Adams estates numerous times and they reassured us that these problems would be solved whilst we were all home for the summer.
Came ... read full review
Friendly enough staff however didn't show up for a second viewing. Ended up asking the students living there if we could look around. Quote unprofessional. Arguments also in the office while we were paying deposits. Reasonable fees. Everything explained well... read full review
Overall good service. Could work on being more professional as didn't show up to one of our scheduled viewings. Other than that service was good, will use again for next year.... read full review
Going through Adam's estates has been quite easy and easy flowing. It was a fast pace proccess and easy enough. They showed us a bunch of different properties which suited what we required from them. One of the workers could have been more professional though.... read full review
Smooth contract signing which was good. Staff sometimes slow to deal with problems but no major problems. Friendly contract signing staff.... read full review
Poor. We were trying to lease commercial property. Instantly hit with a demand for significant sum for doing a reference search.
asked to spend between 3-5k on referral search etc, and all of this would be non-refundable, and provided no commercial contract over what ... read full review
Comment on agent fees
asked to spend between 3-5k on referral search etc, and all of this would be non-refundable, and provided no commercial contract over what services they provided for this money.
Where to start...
House filthy and full of discarded items left by the previous tenants when we moved in beginning of July last year. Taps were running in one of the bedrooms, probably for months as there was a deep layer of limescale in the ... read full review
Absolutely rubbish excuse for a letting agency! Advertises themselves as student friendly but only interested in ripping off already in debt students as they are an easy target. Never answer phone calls or emails and when you walk in, you could stay in their tiny ... read full review
What agent could do to change your mind?
Where to start....
1) answer emails
2) answer phone calls
3) check the house before allowing people to move in
4) clean the house before move in
5) fix the house before move in
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Comment on agent fees
I wouldn't mind the fees if I was paying for what was sold to me in the first place, but I'm basically paying for a slum. Never use these people unless you like to be financially abused.
We took up a tenancy with Adams Estates on the 1st July 2014. As new tenants, we were almost completely unaware of what it is like to rent a house, especially as a student, and I can safely say that my the first experience of renting ... read full review
I actually have no words in how horrible this estate agent is! Like there are some staff who are not bad and helpful but some are just rude and horrible will never ever recomend this agency. They are always quick to take your money but ... read full review
Unprofessional and uncaring company, I reccomend you save yourselves the hassle and avoid booking any viewings with Adams Estates of Dewsbury.
My partner arranged an appointment to view a property with Adams Estates, this was confirmed by phone and email. We both made special work ... read full review
Awful. I am a student and have dealt with three different estate agents now during my time at university but I can honestly say Adams were the worst company I have had the unfortunate luck having to deal with. Their communication skills match that of ... read full review
What agent could do to change your mind?
Answer the emails? Be a little more accommodating and get the paperwork and maintenance issues sorted in a timely manner.
Attached Filesnbsp;
Comment on agent fees
The fees would be fair if the agency did anything. But they could reply to an email and rarely got back to us.
Throughout the duration of our tenancy we have been consistently ignored by the staff at Adams Estates. Our tenancy began on 1st July, and we moved into the property on this date. However, we received our first contact from Tazeem Khan (our "property manager") on 22... read full review
I am very pleased with the excellent customer service and aftercare that was provided by namely Haroon Khan. A polite and attentive gentleman that helped make my tenancy a smooth operation. Many Thanks!... read full review
Peter Clark was very active and supportive throughout the conveyancing period till completion. He followed up and help chased the solicitors who were dragging their feet for no reason. Peter is a committed and dedicated professional.... read full review
I rented a house in Earley but some important post was sent to this address. Natasha followed up on my query regarding this and I am pleased to say that I have now received this. I was impressed and pleased that although I am no ... read full review
Terrible. This company is one of the worst Estate Agents I have ever come across. Very very quick to demand and take your money, but very slow to react to questions/issues with the property. Lack of communication and behind my back, very rude. When ... read full review
Hi I rang up adams estates to view a property which I had seen on there ad on the Internet. A booking was arranged to view the property the next day which I attended. I was told I could take the property. I waited for ... read full review
The worst estate agent I have come across. Despite being forced to sign a 12 month contract the property was uninhabitable for the first three months due to on going works, Adams Estates refused to offer any sort of refund, it was only after a strongly ... read full review
After pursuing a career within Property and Surveying, it is 'professionals' like Adams Estates' that make me cringe further when being compared to an Estate Agent. These people are nothing but incompetent, useless, unprofessional, aggressive and rude. I was phoned after signing my current tenancy, ... read full review
Even though, when me and my girlfriend asked to view the property we specifically said that we would need to stay there for at least a year and a half, due to her academic responsibilities, they are now kicking us out. I noticed on the ... read full review
These estate agents, though projecting a good image onto the market, are all about the image and nothing about the service. Quick to take the money, not so quick to do anything else. I will give my experience below, but as short summary as estate ... read full review
What agent could do to change your mind?
Improved customer service, spent the time reading up on the properties and done the job with little hassle.
Avoid this agency if you possibly can! They were completely disorganised, sometimes turning up late for house viewings and other times not at all, and the information they gave us at meetings never corresponded with their website. Finally after weeks of messing about we put ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:15 AM 10/09/2019 by heather heather
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