Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire.show more
Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire.
Terrible letting agent to avoid! They charged us additional cleaning costs even we had professional cleaning. They have withheld our deposits in full for more than 2 months after end of tenancy.... read full review
Be cautious if you're considering renting your next home through this agency. They are inflexible, even when they could be more accommodating. Their main focus is on landlords, not tenants. I had a very bad experience with this agent and ended up paying more than £2000 ... read full review
If 0 stars were an option, that’d be what I’d give - these guys are useless to put it bluntly. Be prepared to be ignored for months for basic maintenance issues. Ali might come around and gaslight you that your bin being near the ... read full review
Terrible estates agents, avoid using this company AT ALL COSTS!! I have had numerous issues since renting a property under Adams Estates and there staff have been extremely unhelpful every single time. Not only was it impossible to get them to reply to me when ... read full review
Worst estate agent ever. If you are a student looking for a house these people are the worse people to go to. Instead of helping people with certain situations they add more stress instead. Andrea Hames being one of them... read full review
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(1)
Adams estate is so bad, they are not considerate especially ANDREA HAMES! if you are not from the UK they will make you pay in advance even though reading student come from different places in the world not just the UK! they need to fix up and handle situation better ...
“Highly recommend Adams Estate (Luke and Talia 10/10)...”
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5 Star Review
Jan 14,2024
By:
'Marc'
Jan 14,2024
Branch: Reading, 66 Christchurch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Luke Scott from Adams Estates as well as Talia Sandberg-Block were excellent. I assisted my daughter in securing a property to rent in Reading and both Luke and Talia were nothing short of superb to deal with. Highly recommend this agency as a result of ... read full review
I am so surprised with all these negativity around Adams Estates and their attitude etc. I have not one not two but three of my family members gotten houses from them and the way they have dealt has nothing below exceptional. They have been friendly, ... read full review
Our house is covered in differential movement cracks all across the ground floor. 4 out of the 6 bedrooms have high levels of damp and mould build up. The estate agents themselves are frequently making mistakes in their emails, and then are never in past lunch time ... read full review
The house we rented was mouldy, dirty, full of previous tenants rubbish, maggots in the carpet, broken doors, broken bannisters, broken blinds, broken cupboards. We couldn't move in for a week and when we did it was still filthy. (We were reimbursed this week's rent ... read full review
Estate agency from Hell, If I can rate it below 0 star I would. This agency is Only interested in money by taking advantage on vulnerable students that just start in life.
My daughter and her students friends were pushed to sign the contract in Adam’... read full review
Unfortunately our experience with this estate agent has been really negative. While the landlord has always tried to help us with our issues, we can't say the same about Adams. The WIFI has not been working for several weeks and no-one has come to fix ... read full review
They are rude to people's mums. And are incapable. They don't appear to have watches. We are not happy with our experience so far. :(... read full review
Very poor service . Staff are extremely rude ! accused us of blocking a drain and tried to evict us while their own contractor is the one who actually caused the issue . Whilst this was proved to be a fault of their own they did not even ... read full review
These estate agents will do the bare minimum and have you living in hazardous conditions. Please AVOID if you are a student - Only perform maintenance when it suits them e.g a house viewing. Never for the benefit of the tenants. They will steal ... read full review
When we saw the flat and decided to rent the price go up £100 suprisingly, i and my wife spent a day for nothing. They are all unprofessional.... read full review
Do not even think about approaching Adams to rent as a student. Absolute rats. Will not care about you at all- they only care about themselves and how much money they can steal from your deposit. 5 months after leaving the ** and I am still waiting ... read full review
“Very unprofessional agency. Some little bloke......”
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1 Star Review
Oct 16,2019
Tazeem
By:
'Rhoki'
Oct 16,2019
Branch: Reading, 66 Christchurch Road
Services: They manage our building
Sold price: £1200 Would you recommend?: No
Postcode: RG6
Branch: Reading, 66 Christchurch Road
They manage our building
Sold price: £1200 Postcode: RG6
1people found this helpful
Very unprofessional agency. Some little bloke called Tazz was just talking rubbish on and on without a care about my dispute requirements. For some strange reason he had a pungent spice odour that followed him around. These people have a simple policy. "We got your ... read full review
“We are so very, very glad we contacted Adams ......”
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5 Star Review
Jul 06,2019
Sohail
By:
'Cyril'
Jul 06,2019
Branch: Dewsbury, 66 Savile Road
Services: Sales (as a Vendor)
Sold price: £240000 Would you recommend?: Yes
Postcode: WF12
Branch: Dewsbury, 66 Savile Road
Sales (as a Vendor)
Sold price: £240000 Postcode: WF12
0people found this helpful
We are so very, very glad we contacted Adams Estate Agents to sell our house for us, they were absolutely professional and fantastic from start to finish. Cannot thank them enough. Sohaill, Mohammed and Abdul, were all there for us and to answer any queries ... read full review
Since our first day with Adams we had problems with almost every step of the renting process.
They were very quick taking the reservation fee. The member of staff who was dealing with our tenancy agreement was extremely rude and incompetent.
They tried to push ... read full review
I have been chasing up the dispute of my deposit since they took more than half of my deposit, one of them said it normally takes 3 MONTHS for the dispute resolution bearing in mind I left the house July, received the deposit August and around ... read full review
Would NEVER recommend to use Adams as an Estate Agent. I thought Space were pretty bad but Adams makes Space look incredible. It has been 30 days since we have left the property with no word on the final amount to be deducted from our security ... read full review
Comment on agent fees
What do the fees actually pay for? It certainly isn't for their customer service, as that is definitely non-existent.
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(1)
Same story here, my Daughter moved out end of June and still no deposit back - her room was fine as I have photos to prove, and although they say there will be deductions due to another tenant it is taking far too long. Just about to put my concerns in writing to them ...
“Avoid like the plague!!!...”
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1 Star Review
Jul 10,2018
By:
'Estelle'
Jul 10,2018
Branch: Reading, 66 Christchurch Road
Services: Lettings (as a Tenant)
Rent PCM: £475 Would you recommend?: No
Postcode: RG6
I have been to several estate agents in my life and I have to say me and my flatmates have never experienced such horrific service (if you can even dare to call that a service).
If you want a low grade flat with agents who ... read full review
Caine was a very nice guy and he seemed very knowledgeable. He showed me two properties and was prompt with all communications. My wife and I moved over from the states and were not very familiar with the UK rental process so I made the ... read full review
Comment on agent fees
The fees from Adams were the worst of anywhere that we saw and it wasn't close.
Originally met with the wrong agent due to a mix up but after sorting it out we were given a great service and found our house for next year within an hour! Would highly recommend... read full review
Lovely people, they are patient and always willing to answer any question you have and explain things well. They are friendly and the houses are nice... read full review
Excellent service would recommend everyone to use adams estates communication was brilliant from start to finish
Well done to the whole team... read full review
Excellent highly professional service , they have taken all the hassle away from being a landlord and ensure the tenants are kept happy and paying their rent... read full review
Excellent service again this year from Adams - so professional and great with interaction with both tenants and landlord - we can never say enough positive things about them - they make sure we as landlords are looked after but also that the tenants are ... read full review
I have worked with Adams Estate Agents for many years and have always found them to be professional and helpful in their approach. This has been helpful, living so far away from Reading. When I have popped into the office I am always greeted with ... read full review
Comment on agent fees
Difficult to answer as I think they are in line with other agents.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:15 AM 10/09/2019 by heather heather
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