Ace Property Management Ltd
4.2/5, 78 reviews
81% recommended
100% sales valuation accuracy
100% sales fee satisfaction

Why Ace Property Management?

Ace Property Management Ltd is a privately-owned company which provides the best professional estate agency service in Edinburgh. We offer a property management service which consists of lettings, full sales management, lettings ... show more


Why Ace Property Management?


Ace Property Management Ltd is a privately-owned company which provides the best professional estate agency service in Edinburgh. We offer a property management service which consists of lettings, full sales management, lettings for Edinburgh Festival and student rental flats. We have built ACE Property based on hard work and regular communication between landlords and tenants. We have a variety of properties from one-bedroom apartments to spacious detached family houses around the Edinburgh region.

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Latest Reviews

 View all Reviews 78
9th Dec 2024
reviewed by 'Indy'
“I am not someone who typically writes reviews, but my experience with Ace Property Management Solutions has been so shockingly ......”
19th Feb 2024
reviewed by 'George'
“I want to take this opportunity to thank Ace Property for the awesome work it is doing to help tenants.......”
16th Mar 2022
reviewed by 'Sachin'
“I've had a good experience with Ace Property Management during my short stay in their property.People are helpful and ......”
24th Jan 2022
reviewed by 'OG'
“Would give zero stars if I could the agent Marcus was horrendous in his communication and has a shocking level ......”
24th Sep 2019
reviewed by 'Steven'
“Have had Edinburgh estate agents for years but this is by far the worst experience. They do not reply to ......”
19th Jan 2019
reviewed by 'Pervious'
“I used ACE property for a 16-month period after finding this HMO flat which was ideal for myself and three ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 1 29 11 5 0 0 0 2 3
Areas covered
Address

175 Bruntsfield Place
Edinburgh
City of Edinburgh
EH10 4DG
0131 229 4400

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“Made the process of letting my flat painless and found ......”

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Mar 22,2017
Minithumbup
By: 'Elaine'
Mar 22,2017
1 people found
this helpful
Made the process of letting my flat painless and found suitable tenants extremely quickly. Any queries/ issues were dealt with promptly....
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Comment on agent fees
Reasonable.......same as most other agents.
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“An excellent, cost effective service was provided from start to ......”

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Dec 20,2016
Minithumbup
By: 'Stuart'
Dec 20,2016
1 people found
this helpful
An excellent, cost effective service was provided from start to finish. This ranged from managing multiple lettings, to the disposal of the properties. Crucially, I was advised on the optimum disposal strategy, and timing and this ensured that I realised the maximise value on the ...
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Comment on agent fees
Good
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“We have been extremely impressed and are very grateful for ......”

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Dec 19,2016
Minithumbup
By: 'Ian'
Dec 19,2016
1 people found
this helpful
We have been extremely impressed and are very grateful for the high standard of service given by everyone at ACE. Our experience has been positive from our first meeting. ACE have been extremely efficient at finding tenants and have worked hard to ensure that both ...
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Comment on agent fees
Alan has been an outstanding agent. He and his team have made our experience as landlord as stress free as possible and has given a service far above that we had experienced from other agencies.
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“ACE have managed my apartment in Edinburgh for a number ......”

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Dec 15,2016
Minithumbup
By: 'JRClark'
Dec 15,2016
0 people found
this helpful
ACE have managed my apartment in Edinburgh for a number of years now and have done so flawlessly. They've fixed any problems tenants have had with the apartment with the minimum of fuss, and found good tenants each year. They've also recently sold my property ...
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Comment on agent fees
Good
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“There has been multiple things wrong with my flat since ......”

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Dec 05,2016
Minithumbdown
By: 'Stef'
Dec 05,2016
1 people found
this helpful
There has been multiple things wrong with my flat since moving in and barely anything has been sorted or dealt with in a timely manner. I have been blamed for everything that has happened despite the fittings not being secured properly or items being damaged ...
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Comment on agent fees
Bad
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By: Alan Nash
Dec 19, 2016
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Stef is not a tenant of ACE Property. He is reviewing on behalf of his girlfriend. This tenant has not asked to leave the property. In October 2016 a set of shelves fell from the wall in the kitchen and some personal items were damaged. Nobody was hurt. We inspected the damage and have everything on record to do with the incident. The tenant does not want to claim for damages through her tenants contents insurance and blames ACE Property for the shelves falling. The shelves have been ...

“As a first time Landlord and property owner I had ......”

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Aug 18,2016
Minithumbdown
By: 'Steve'
Aug 18,2016
0 people found
this helpful
As a first time Landlord and property owner I had a great experience with Ace PM who helped me find a suitable Tenant and complete all associated paperwork as well as successfully managing the property. Would not hesitate to use them again in the future. ...
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What agent could do to change your mind?
Competitive rates
Attached Filesnbsp;
Comment on agent fees
Competitive rates
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“Found Ace Property Management excellent to deal with. Great level ......”

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Aug 09,2016
Minithumbup
By: 'Tara'
Aug 09,2016
1 people found
this helpful
Found Ace Property Management excellent to deal with. Great level of communication and very efficient in getting the property up to standards required and new tenants accordingly....
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“I would totally & unreservedly recommend Ace. They made the whole ......”

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Jul 19,2016
Minithumbup
By: 'Kathryn'
Jul 19,2016
0 people found
this helpful
I would totally & unreservedly recommend Ace. They made the whole business of letting out my flat SO easy. Over a period of about ten years I can not find any fault with them. They really do cover everything. And then sold my flat for me ...
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“I am so very glad that I used ACE Property ......”

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Jul 12,2016
Minithumbup
By: 'Og'
Jul 12,2016
0 people found
this helpful
I am so very glad that I used ACE Property Management to handle all the aspects of renting out my property and its sale 3 years later. It was under offer within a week! The ACE Property Management team is - in my experience - exceedingly ...
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Comment on agent fees
Extremely reasonable, and a first-class service.
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“Hi I'm a Chartered Surveyor working in commercial investment sales ......”

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Dec 03,2015
Minithumbup
By: 'Ian'
Dec 03,2015
1 people found
this helpful
Hi I'm a Chartered Surveyor working in commercial investment sales in RSA and recognise quality professional service when I see it- as I so do with Allan Nash and his team at ACE. ACE very ably and quickly let this 3 bed flat for us, kept ...
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Comment on agent fees
Market related and for the high quality of service very reasonable.
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“For the past 5 years ACE have managed my property in ......”

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Dec 02,2015
Minithumbup
By: 'Ellen'
Dec 02,2015
0 people found
this helpful
For the past 5 years ACE have managed my property in Bruntsfield, Edinburgh. During this time they sourced excellent tenants for me who left my flat in a really good condition and paid all rent promptly. In addition ACE dealt with any minor repair jobs which ...
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“Rented through ACE for a year and a half. Great ......”

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Nov 30,2015
Minithumbup
By: 'Robin'
Nov 30,2015
0 people found
this helpful
Rented through ACE for a year and a half. Great professional service and very friendly and helpful. Would definitely recommend and use them for lettings of property in the future...
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Comment on agent fees
Good rental level off the area
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“We've been tenants of Ace for just over a year ......”

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Nov 16,2015
Minithumbup
By: 'GMorrice'
Nov 16,2015
0 people found
this helpful
We've been tenants of Ace for just over a year and we've really enjoyed our tenancy. The Ace team have always been friendly, professional, and approachable. Any time there was a need to contact them, I always felt welcome at the office, and the matter ...
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“IF YOU ARE A STUDENT AVOID ACE PROPERTY AT ALL ......”

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Nov 12,2015
Minithumbdown
By: 'Wouldnee'
Nov 12,2015
0 people found
this helpful
IF YOU ARE A STUDENT AVOID ACE PROPERTY AT ALL COST. * When we moved into our new flat Ace Property claimed the flat had been 'professionally cleaned.' The flat was filthy and we even found two maggots in the cutlery drawer! In the first ...
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By: Alan Nash
Nov 16, 2015
View all comments (1)
The member of staff that Cathy Rodgers fails to name is Wendy and I support everything that Wendy and my team did to deal with this situation as it presented itself. Thanks for the review Cathy. We always take comments from a tenant seriously and I hope you don't mind me putting straight a few of your complaints and issues. Over 50% of our tenants are students and we have built up a good relationship with the student community in Edinburgh over our 10 years in business. Cathy your opening ...

“As performers and Festival tenants, we have been coming up ......”

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Sep 10,2015
Minithumbup
By: 'Ben'
Sep 10,2015
0 people found
this helpful
As performers and Festival tenants, we have been coming up to Edinburgh Festival for five years and the flat we rented from ACE Property Management is by far the most impressive and, given its location on the Meadows and quality, the best value too. What's ...
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“We rented a flat through Alan for 4 years and are ......”

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Aug 02,2015
Minithumbup
By: 'Dorothy'
Aug 02,2015
0 people found
this helpful
We rented a flat through Alan for 4 years and are really pleased with the service we received throughout. An easy going landlord though always available to sort out any problems. We had a couple of issues with appliances and the shower needing replaced/fixed, for ...
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“As a Buy-to-Let Landlord in Edinburgh, ACE Property Management have ......”

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Jul 20,2015
Minithumbup
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Christine
By: 'Alasdair'
Jul 20,2015
0 people found
this helpful
As a Buy-to-Let Landlord in Edinburgh, ACE Property Management have been readily willing to support my enquiries for all aspects of my property management business. From finding tenants to preparing rental agreements, establishing property and rental values and recommendations for a variety of supporting trades, ...
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Comment on agent fees
Agent fees were appropriately priced and acceptable.
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“Excellent service from Alan and the team at ACE. Dealt ......”

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Jul 19,2015
Minithumbup
By: 'Matt'
Jul 19,2015
0 people found
this helpful
Excellent service from Alan and the team at ACE. Dealt with my flat personally and had it rented within 24 hours. Can't fault the service and attention to detail. Thanks...
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Comment on agent fees
Fair and reasonable
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“I have been using Ace since December 2014. They found a ......”

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Jul 17,2015
Minithumbup
By: 'Catherine'
Jul 17,2015
0 people found
this helpful
I have been using Ace since December 2014. They found a tenant and let the property within 10 days of my contacting them. They are very hands on and reply to any of my email queries within 24 hours. The staff are friendly and helpful. I would happily ...
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“I used Ace Property Management to rent out a flat ......”

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Jul 16,2015
Minithumbup
By: 'SL'
Jul 16,2015
0 people found
this helpful
I used Ace Property Management to rent out a flat for around 8 years. The service they provided was exceptional, they managed the property very well and were pro active in doing any repair or required works, they kept costs to a minimum and completed everything ...
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Comment on agent fees
Fees were good value for money.
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“This was the first time I rented out my flat ......”

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Jun 01,2015
Minithumbup
By: 'Anne'
Jun 01,2015
1 people found
this helpful
This was the first time I rented out my flat and thought Ace Property Managment where very professional, approachable and reliable. I rented my flat for 2 years and was very impressed at the speed in which Ace Property Management found excellent tenants which matched my ...
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“Overall a very positive experience - interactions were professional, honest ......”

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May 15,2015
Minithumbup
By: 'Ivan'
May 15,2015
0 people found
this helpful
Overall a very positive experience - interactions were professional, honest and fair. Initial application for the apartment was handled efficiently and signing of the contracts etc was done in a very professional manner. We did require some assistance outside of office hours after the main ...
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“Overall a satisfactory company to agency to deal with. I ......”

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May 13,2015
Minithumbup
By: 'Mutu'
May 13,2015
0 people found
this helpful
Overall a satisfactory company to agency to deal with. I stayed with Ace for roughly 3 years. During this time I found them generally easy to deal with on most issues. They benefit from being a relatively small agency, so you can pretty much walk into ...
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“We have been tenants of a few letting agencies over ......”

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Apr 20,2015
Minithumbup
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Christine
By: 'Carol'
Apr 20,2015
0 people found
this helpful
We have been tenants of a few letting agencies over the years due to moving around for work. Ace has been far the best that we have ever used. They are organised, efficient, helpful and friendly. From our first viewing, which they fitted in at ...
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“We rented our house out through ACE for almost 4 years ......”

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Apr 06,2015
Minithumbup
By: 'Neil'
Apr 06,2015
0 people found
this helpful
We rented our house out through ACE for almost 4 years whilst we were working in Sri Lanka. ACE took care of all the necessary paperwork, and advised on how to deal with licences, tax and so on. They were very responsive to any issues that ...
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Comment on agent fees
Very reasonable. Good service for a fair fee.
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“The ACE PM has been very supportive my initial move ......”

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Feb 11,2015
Minithumbup
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Stuart
By: 'Abhi'
Feb 11,2015
0 people found
this helpful
The ACE PM has been very supportive my initial move and only asked for my basic documents (passport, employment status) to rent the shared property. The contact clearly mentions all the terms and conditions (specially joint let) and follows by rules. Stuart has been very ...
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“I have been a landlady for 25 years and Ace Property ......”

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Feb 11,2015
Minithumbup
By: 'R.C.'
Feb 11,2015
0 people found
this helpful
I have been a landlady for 25 years and Ace Property Management are simply the best property/letting agents I've ever dealt with. Ace Property have sourced my tenants, for the last 10 years. I have never been disappointed. Any problems arising, either with a tenant or ...
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“My wife and I found a beautiful place in Edinburgh ......”

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Feb 06,2015
Minithumbdown
By: 'Disgruntled'
Feb 06,2015
1 people found
this helpful
My wife and I found a beautiful place in Edinburgh close to Uni with just enough space, great location and rent. Unfortunately, we have been in country for less then 6 months so we don't have any credit rating in the UK. The agents told us ...
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By: Alan Nash
Feb 06, 2015
View all comments (1)
Coral / Ryan, I understand your frustration at being refused the property on Dalry Road. It is disappointing that your application was not successful because we have had several other viewings and you appeared to be the best potential tenants. The property is now back on the market and we hope we can find a suitable tenant quickly You have clearly stated how our application process works at ACE Property Management. At no time were you told that you had been accepted as tenants for the fla ...

“I used ACE property to find a tenant for my ......”

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Feb 03,2015
Minithumbup
By: 'Debi'
Feb 03,2015
0 people found
this helpful
I used ACE property to find a tenant for my property in Morningside, Edinburgh. A suitable tenant was found very quickly and the professionalism displayed by the team was excellent. Always very helpful and responses to emails & telephone messages was fantastic with required information provided. ...
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“Ace Property Management in Bruntsfield Place was immediately responsive to ......”

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Dec 16,2014
Minithumbup
By: 'Administrator'
Dec 16,2014
0 people found
this helpful
Ace Property Management in Bruntsfield Place was immediately responsive to any problems I reported; plumbing: slow radiators, toilet pressure; leaking ceiling when first moved in; kitchen repairs to fridge and cupboards; decoration issue moving out after 4 years tenancy; understanding when locked out on occasion. You ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:42 PM 02/07/2018 by allAgents

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