100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private ...
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Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
Latest Reviews
View all Reviews 136
25th Jan 2021
reviewed by 'Juman'
17th Jan 2021
reviewed by 'SerenaW'
21st Dec 2020
reviewed by 'Carolyn'
1st Oct 2020
reviewed by 'Amanda'
18th Sep 2020
reviewed by 'Katarzyna'
17th Sep 2020
reviewed by 'Ivan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £137,500 | £700,000 |
| Lettings | 91% | 99% | £500 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 84 | 0 | 11 | 0 | 6 | 0 | 0 | 0 |
Areas covered
- E15
- Leyton
- Chingford
- E10
- E4
- Leytonstone
- Wanstead
- E11
- E12
- Hackney
- South Woodford
- E8
- E18
- E9
- Woodford
- Walthamstow
- Chigwell
- E17
- IG8
- Stratford
Address
15 Overton Road
Leyton,London
Greater London
E10 7NN
02085395828
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Apr 22,2017
Apr 22,2017
0
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Serkan has always been very helpful and efficient. We have had a seamless service with no tenancy issues at all. He cares about the getting the right tenants in and keeping them in....
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Apr 22, 2017
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Thank you for your positive feedback Sarah, it means a lot to us and we will continue doing our best to further improve! ...
Apr 22,2017
Apr 22,2017
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Serkan has been an excellent agent, always available to help with queries and problems. Professional and there when needed, we would highly recommend him as an agent....
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Good
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Apr 24, 2017
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Thank you for positive feedback Robert! ...
Apr 22,2017
Apr 22,2017
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Serkan is a brilliant estate agent. Passionate about his job - he is professional, reliable and efficient. I have had faultless service with Abidins both as a landlord and a seller. I cannot recommend Serkan enough....
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Apr 24, 2017
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Thank you soo much for your feedback Sharon Wong. We appreciate your kind words and will continue doing our best for you as always! ...
Apr 18,2017
Apr 18,2017
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Serkan is clearly an experienced Estate Agent with excellent local knowledge together with a warm friendly customer service. Serkan cares about his customers and, based on experience, acts swiftly to resolve any issues. He is never difficult to contact which is very important. In my ...
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Comment on agent fees
The fees are as expected.
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Apr 18, 2017
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Thank you for your positive feedback and kind words, it is much appreciated! ...
Apr 18,2017
Apr 18,2017
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Serkan is a superstar. He is always professional, pro-active and helpful. He acts quickly and is always willing to go the extra mile. One time we had a pipe burst and he had a plumber there in under ten minutes. Unreal. In the possible minefield ...
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Good
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Apr 19, 2017
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Thank you for taking the time out to leave us a review Jack. Your positive feedback means a lot to Serkan and the team at Abidins! ...
Apr 08,2017
Apr 08,2017
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Serkan is very prompt, friendly and professional. Always on hand to resolve any queries, and will go the extra miles for you....
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Comment on agent fees
The agent's fee is excellent for the services you are getting.
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Apr 18, 2017
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Thank you for your positive feedback Chan, we are glad you are happy with our services! ...
Apr 06,2017
Apr 06,2017
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Awesome Letting Agency.
I really liked the professionalism and customer service provided. I highly recommend this company and would definitely deal with them again.
Best,
Helton...
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Good
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Apr 07, 2017
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Thank you for your positive feedback Helton! ...
Apr 03,2017
Apr 03,2017
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I rented a flat through Abidins in late 2015. I remember Serkan going 'above and beyond' to meet me and accommodate a time that suited me. While he did not managed the property on behalf of the landlord, he has been ever helpful with any follow ...
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Apr 03, 2017
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Thank you for your positive feedback Russell. ...
Apr 02,2017
Apr 02,2017
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Serkan is one of the most professional estate agents I can think of. He's sincere, approachable, courteous and succinct, having studied his profession rigorously and extensively. I have used Serkan for almost 15 years now and can highly recommend him as an agent....
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Comment on agent fees
His fees are the most reasonable I have come across.
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Apr 03, 2017
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Thank you so much for your kind words Jules, as one of our longest standing clients your feedback is important to us! ...
Mar 30,2017
Mar 30,2017
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We moved in to this flat more than 3 years ago and our agent Serkan is always very very helpful with us since day 1. My wife and me are very grateful for all the help because over the years if we needed anything done around the ...
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Comment on agent fees
Fees are reasonable
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Mar 30, 2017
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Thank you for your positive feedback Gyuri and Shela. ...
Mar 28,2017
Mar 28,2017
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I have used Abidin's now for the last 3 tenants and I can honestly say the tenants they found I couldn't ask for better.
These tenants haves spanned over 7 years with the last one still at my property.
Abidin's really do care about getting you the ...
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Comment on agent fees
I have always found the fees very reasonable compared to other companies.
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Mar 29, 2017
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Thank you for your positive review Dean. As one of our long term clients your feedback is important to us as we continue doing our best to improve our customer experience. ...
Mar 28,2017
Mar 28,2017
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We embarked with Serkan nearly 5 ears ago. We knew him from before when he was working for another estate agent from whom we rented a flat ourselves. We kept his private number as we were impressed with his professionalism. When we called him to see ...
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Comment on agent fees
The fees are reasonable and competitive but has an added value as it is a pleasure having Serkan working with us
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Mar 28, 2017
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Thank you for your positive feedback, we appreciate your custom and as always will continue doing our best to improve! ...
Mar 28,2017
Mar 28,2017
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Abidins manage a couple of flats for us in Leytonstone. The service we have received from them over the years has been so superb that I never have to worry. In most cases problems and issues are sorted before i'm even aware of them. They ...
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Comment on agent fees
Positive experience in this regard, very fair.
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Mar 28, 2017
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Thank you for your positive feedback Mark, we are proud that you are happy with our services and as always we will strive to improve. ...
Mar 27,2017
Mar 27,2017
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Abidins are professional and reliable. Very happy with the service received. Excellent customer service combined with quick responses to all situations. I would highly recommend them!...
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Comment on agent fees
Great value for money, always competitive prices
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Mar 28, 2017
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Thank you for your kind words and positive feedback Paula. We are glad you are happy with the services we offer. ...
Mar 20,2017
Mar 20,2017
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I received excellent customer service and was impressed by how friendly and personalised Serkan's service is - this contrasted hugely with all the other agents I dealt with.
He was really quick both in answering all my queries and with getting the paperwork sorted. He ...
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Comment on agent fees
Fees were reasonable
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Mar 20, 2017
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Thank you so much for your positive feedback Ana, we pride ourselves on client care and your review makes all the hard work worth it. ...
Mar 03,2017
Mar 03,2017
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Great service, great communication. Found me the perfect tenants for my flat, considerate of my circumstances and was very helpful in making sure all went smooth....
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Mar 03, 2017
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Thank you for your positive feedback Chris. ...
Serkan
(119)
Landlord Fees
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)Letting only Service
The Agents fee is 10% of the gross annual rent, such fee to be paid in advance or deducted from the first months rent (subject to a minimum fee of £1000.00)
Full Management Service
Fee: 15% of the monthly rent, such fee to be deducted from the monthly rent.
Optional Services / Fee
(a) Carry out an inventory
(Compulsory for the Full Management Service)
1 bedroom properties £100
2 bedroom properties £120
3 bedroom and over properties £150
(b) Arrange a Gas Safe inspection £120
(c) Arrange an Electrical inspection £150
(d) Arrange an EPC £80
(e) Portable Appliance Test – £60
(f) Register deposit with Deposit Protection Service £50 (Compulsory for the Full Management Service)
For more information please visit https://abidins.com/landlords/
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Our standard fees
Sole agency: 1.5%
Multiple agency: 2%
For more information please visit https://abidins.com/selling/
We are registered members of The Property Ombudsman (Membership Number D8139), Client Money Protection (Membership Number CMP003054) and The Chartered Trading Standards Institute ensuring the highest level of customer service.
Tenant Fees
Overall Fees
Holding Deposit - a refundable holding deposit of one weeks rent is payable in order to reserve a property.
The holding deposit will then go towards your first months rent payment in advance.
Payment of rent - the first installment of rent must be paid in clear funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date stated in the tenancy agreement. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
Security Deposit - A deposit equivalent of up to a maximum of 5 weeks rent shall be paid in cleared funds to us on the landlords behalf which will be held by the landlord on the terms of a Statutory deposit protection scheme pursuant to the Housing Act 2004 Section 212.
For more information please visit www.abidins.com
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Last updated at 2:08 PM 31/03/2017 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Best Letting Agent in E10 
