100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private ...
show more
Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
Latest Reviews
View all Reviews 136
25th Jan 2021
reviewed by 'Juman'
17th Jan 2021
reviewed by 'SerenaW'
21st Dec 2020
reviewed by 'Carolyn'
1st Oct 2020
reviewed by 'Amanda'
18th Sep 2020
reviewed by 'Katarzyna'
17th Sep 2020
reviewed by 'Ivan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £137,500 | £700,000 |
| Lettings | 91% | 99% | £500 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 84 | 0 | 11 | 0 | 6 | 0 | 0 | 0 |
Areas covered
- E15
- Leyton
- Chingford
- E10
- E4
- Leytonstone
- Wanstead
- E11
- E12
- Hackney
- South Woodford
- E8
- E18
- E9
- Woodford
- Walthamstow
- Chigwell
- E17
- IG8
- Stratford
Address
15 Overton Road
Leyton,London
Greater London
E10 7NN
02085395828
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
A very professional and prompt service was provided. The details and photographs gave a good description of the flat resulting in an ideal tenant being found. Serkan guided the tenant through the application process to ensure the tenancy agreement was completed as quickly as possible....
read full review
read full review
Comment on agent fees
Very reasonable fees
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan of Abidins is the most professional estate agent in east London. In all my years as a professional landlord, I have never experienced someone who caters for my exact needs with a helpful attitude. Serkan answers his phone at anytime of the day and ...
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have been renting this property for over two years and I find Serkan reliable, efficient and very professional. He has always been ready to help and responsive. I would definitely recommend his services....
read full review
read full review
Comment on agent fees
It is quite reasonable.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkam is the most profesional and friendly agent that i've had meet in London. Very clear, honest and always looking after his clients. 100% Recommendable ....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkam is the most profesional and friendly agent that i've had meet in London. Very clear, honest and always looking after his clients. 100% Recommendable ....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Probably the best Agent In East London, first class communicatior and rated Agency in overall with five stars ***** highly recommended....
read full review
read full review
Comment on agent fees
Reasonable and fair
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan has managed our properties for 2 years. He has found, vetted and managed legitimate, long term, relaiable tennants. Serkan is very professional and always available. Our tennants value him and we would be lost without his expertise and professionalisim. Highly recommend Abidins....
read full review
read full review
Comment on agent fees
Very reasonable
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Extremely happy with the service i received fro Serkan. Very professional and highly efficient. I would definitely recommend Serkan for my family and friends....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have rented my flat with ABIDINS and was extreamly pleased with their service. Serkan is friendly, respectful and helpful. Renting with ABIDINS was easy and quick. I recommend it and would definitely go back to them in the future....
read full review
read full review
Comment on agent fees
Good and fair fees
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan has always been a really friendly and communicative person to deal with. I've enjoyed my dealings with him....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan was a pleasure to do business with. He had strong communication skills and was always available to talk to if the need be. The business transaction of renting 14 Algers Road went through smoothly without any hiccups because of Serkan's experience and confidence....
read full review
read full review
Comment on agent fees
The agents fees were average neither good or bad.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have used Abidins for many years. The service is outstanding and the staff are wonderful to deal with and very good at what they do.
Five star service is the reason why I regularly recommend them to people in need of property services....
read full review
read full review
Comment on agent fees
Very reasonable
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
We have received excellent service from Abidins. Any problems that we had was quickly and professionally dealt with by Serkan. We highly recommend Abidins company and wish them all the success they deserve....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I am a tenant who is very happy with the service provided from Abidins Ltd. Serkan is always very professional and helpful. The few problems we have faced from the beginning of our stay in the house we rent have been fixed in no time. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Sercan has been very6 professional in all the engagments I have had with him over lettings. Ensures your compliant but delivers good quality tenants...
read full review
read full review
Comment on agent fees
Standard
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have been ably and sensitively assisted by Abidins on two occasions now in the letting of my flat. I have found Serkan to be a good support in what can be quite a difficult process. He is honest and gives sound and timely advice. ...
read full review
read full review
Comment on agent fees
His fees were very reasonable. he provided good value for money.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan and his team are undoubtably the best agents we have ever dealt with. They have been renting our properties for the last 3 years and the service we have received from them has been unparalleled! We have a property in N5 and IG8 so the ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan and his team at Abidins are brilliant. They are professional, prompt and understanding. I would highly recommend their services!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Serkan falls into a rare breed known as the 'honest' estate agent. He was extremely courteous, very prompt and dealt with my needs with the utmost professionalism. I cannot recommend Serkan highly enough and although I understand his business is young in years, he will ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Mr Serkan Abidin is very professional and helpful. He was really good at focusing on what we been looking for. Everything was done on time and in constructive manner.
Highly recommend!
Sandra and Regis...
read full review
read full review
Comment on agent fees
Mr S. Abidin was really good at focusing on what we been looking for. Everything was done on time and in constructive manner.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Abidins are more than first class agents. We were looked after by Serkan he was fantastic, friendly, professional and efficient. We could not of managed without his constant backing, help, support and friendship. He went over and above his duties to help. I will have ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have been using Abidins services for four years now as Serkan provides a trustworthy, professional and friendly experience.
I rent my property through Abidins as they always find respectable and reliable tenants at the projected market rate.
Serkan also goes the extra mile to ...
read full review
read full review
Comment on agent fees
Abidins agent fees are very competitive and for the service you'll receive and peace of mind it is every penny well spent.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
Absolutely fantastic company very efficient and great property that I rented through them and further to that any problems that have occurred whilst living here they have sorted out immediately whereas where I have rented before the agents seem to take the time in resolving ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Mr Serkan and their agents provide high standard, professional service.
They are very responsive, co-operative and reliable. I am their client more than four years and during this period I have had great communication with them!
Many thanks from me and my family to Abidins! ...
read full review
read full review
Comment on agent fees
Sensible Fees
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Serkan and his team are the best. Very prompt in solving any kind of problems. He is very reliable . Everybody should have an agent like Serkan. Would recommend him to everybody. Keep up the good work...
read full review
read full review
Comment on agent fees
Agency fees are ok
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
When we first met Serkan we hit it off, I normally feel like the agent dosent care and you're just a number, this wasn't the case with Serkan you can tell he loves his job and wants to help you find a home not just ...
read full review
read full review
Comment on agent fees
We all feel agent fees are to high, but I can hnonestly say Serkan is worth every penny, He doesn't just grab your money and run.
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Serkan is extremely professional and dedicated when it comes to helping find the right place. He was always there to answer any queries and give a first rate service. 100% satisfied....
read full review
read full review
Comment on agent fees
The fees are very reasonable
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Very Happy with service Serkan has provided .He has been very helpful for me to find a property to rent and he was very professional towards his job.
He keeps in touch to see if I have any problems that he can help me with.
...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Abidin Ltd are great agent to find a Property to rent. Reliable and dependable from start to finish, I have nothing but good things to say about the service I have recieved. So much so that we have been renting the same property for four ...
read full review
read full review
Comment on agent fees
The agents Fees are reasonable and competitive, they put in a lot of hard work to satisfy their clients and the fee is well earned.
Was this helpful?
Yes
Yes
Apr 24,2017
Apr 24,2017
0
people found
this helpful
this helpful
Always available and helpful, great service, friendly, great knowledge of the area, i highly recommend abidins for anyone who is looking for a place...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Serkan
(119)
Landlord Fees
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)Letting only Service
The Agents fee is 10% of the gross annual rent, such fee to be paid in advance or deducted from the first months rent (subject to a minimum fee of £1000.00)
Full Management Service
Fee: 15% of the monthly rent, such fee to be deducted from the monthly rent.
Optional Services / Fee
(a) Carry out an inventory
(Compulsory for the Full Management Service)
1 bedroom properties £100
2 bedroom properties £120
3 bedroom and over properties £150
(b) Arrange a Gas Safe inspection £120
(c) Arrange an Electrical inspection £150
(d) Arrange an EPC £80
(e) Portable Appliance Test – £60
(f) Register deposit with Deposit Protection Service £50 (Compulsory for the Full Management Service)
For more information please visit https://abidins.com/landlords/
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Our standard fees
Sole agency: 1.5%
Multiple agency: 2%
For more information please visit https://abidins.com/selling/
We are registered members of The Property Ombudsman (Membership Number D8139), Client Money Protection (Membership Number CMP003054) and The Chartered Trading Standards Institute ensuring the highest level of customer service.
Tenant Fees
Overall Fees
Holding Deposit - a refundable holding deposit of one weeks rent is payable in order to reserve a property.
The holding deposit will then go towards your first months rent payment in advance.
Payment of rent - the first installment of rent must be paid in clear funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date stated in the tenancy agreement. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
Security Deposit - A deposit equivalent of up to a maximum of 5 weeks rent shall be paid in cleared funds to us on the landlords behalf which will be held by the landlord on the terms of a Statutory deposit protection scheme pursuant to the Housing Act 2004 Section 212.
For more information please visit www.abidins.com
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Last updated at 2:08 PM 31/03/2017 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Best Letting Agent in E10 
