2 Let 2
4/5, 58 reviews
76% recommended
83% lettings valuation accuracy
77% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 58
10th Dec 2021
reviewed by 'Khushbu'
“I went to 2let2 as it has been highly recommended by my family and friends. I was welcomed by Urvisha ......”
9th Dec 2021
reviewed by 'Alana'
“I had a really positive experience with 2LET2 Urvisha was helpful and attentive throughout the process! She was great to ......”
7th Dec 2021
reviewed by 'Rosh'
“Fab agency during my tenancy, had a great year at my flat, no issues! Thanks Visha for helping with all ......”
7th Dec 2021
reviewed by 'Bethan'
“Finally secured a stunning 3 bed flat for next year, perfect location after many viewings, 2let2 were incredibly helpful, a special ......”
7th Dec 2021
reviewed by 'Sophie'
“2let2 have been extremely helpful in the housing process which can be stressful at times for students when looking for ......”
27th Oct 2021
reviewed by 'anon'
“The worst agents out there. The maintenance team ignored all of my requests for our damp ingested property to be ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 83% 77% £280 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 39 13 0 0 0 0 0 1
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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2 Let 2 Branches (view all 2)
, CF24
Cardiff, CF24

“Recently become a tenant of theirs on a numbe......”

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Mar 03,2021
Minithumbup
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Kash
By: 'Flo'
Mar 03,2021
0 people found
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Recently become a tenant of theirs on a number of commercial properties. We cannot fault their professionalism and hard work. They are by far the best estate agent in Cardiff....
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“Top Agent...”

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Feb 17,2021
Minithumbup
By: 'Carina'
Feb 17,2021
0 people found
this helpful
We have worked with them for a number of years and have recently become a tenant of theirs on a number of commercial properties. We cannot fault their professionalism and hard work. They are by far the best estate agent in Cardiff....
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“2let2 very helpful...”

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Feb 12,2021
Minithumbup
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Kash
By: 'Cris'
Feb 12,2021
0 people found
this helpful
Always found 2let2 staff to be very helpful, give information and act fast if is an issue. They can be contacted via email or telephone and they reply straight away....
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“Had a great experience finding our dream prop......”

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Jan 28,2021
Minithumbup
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Charlotte
By: 'Chantelle'
Jan 28,2021
0 people found
this helpful
Had a great experience finding our dream property for the next academic year! Charlotte made the process so smooth and easy! The house we have signed so is exactly what we asked for and for a great price too ! Can't wait to move in now...
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“If you are looking for a management agent In ......”

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Dec 29,2020
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Kash
By: 'Steven'
Dec 29,2020
1 people found
this helpful
If you are looking for a management agent In cardiff then these are your guys! Knowledge and experience they provided in helping me build my property portfolio was priceless. I would highly recommend...
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“AVOID AT ALL COSTS...”

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Dec 11,2019
Minithumbdown
By: 'Emma'
Dec 11,2019
1 people found
this helpful
DO NOT GO WITH THIS COMPANY. 2 AND A HALF YEARS STILL WAITING ON MY DEPOSIT. TRIED TO MOVE US INTO AN UNFINISHED HOUSE (A LITERAL BUILDING SITE) AND HAD TO BE PUT IN AN ABSOLUTE * FOR 2 WEEKS WHILE THEY SORTED IT. SLOW WITH MAINTENANCE ISSUES, ...
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“Help at every stage of the process...”

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Dec 06,2018
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Imogen
By: 'Jaymin'
Dec 06,2018
2 people found
this helpful
We took our first student house in our second year at Cardiff. Pretty daunting but the staff at 2let2 were so helpful. Helped us with all the paperwork and gave us all the information and tips to get a house account setup to pay bills. ...
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Comment on agent fees
The cheapest in Cardiff
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“Recent tenant at Diana street...”

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Dec 06,2018
Minithumbup
By: 'Ellie'
Dec 06,2018
0 people found
this helpful
I was a recent tenant at a 2 bedroom flat in Diana street. I lived here for 18 months and apart from the odd small maintenance i had no issues. didnt have much interaction with the agent but when i did they were freindly with me and ...
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Comment on agent fees
Good
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“My stay with 2let2...”

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Dec 04,2018
Minithumbup
By: 'LloydBailey'
Dec 04,2018
0 people found
this helpful
I can't say enough good things about 2let2, staff members are friendly and everything was made as easy as could be. Would definitely recommend!...
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Comment on agent fees
Good
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“Good agency...”

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Dec 03,2018
Minithumbup
By: 'Julia'
Dec 03,2018
0 people found
this helpful
Rented a house , was great never had any major issues , maintenance was done in good time . People need to distinguish from agent and landlord , not all things are the agents fault usually it's the landlord and they are only the go between. If you follow ...
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“Great service...”

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Dec 03,2018
Minithumbup
By: 'Sam'
Dec 03,2018
0 people found
this helpful
Lived in One the student houses on harriet st for 2 years had a great service always responded to any issues....
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Comment on agent fees
Good
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“Great Service Just renewed...”

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Dec 03,2018
Minithumbup
By: 'OliverPoulton'
Dec 03,2018
0 people found
this helpful
Just renewed my contract with them for my second year, been great so far no issues and the house has been everything that we needed. The main reason was the rent to be honest it was so much cheaper than the others and compared to ...
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Comment on agent fees
Obviously no ones wants to pay fees but they didn't charge me on me renewal which I though was good
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“Caroline Berney...”

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Nov 28,2018
Minithumbdown
By: 'Carrie'
Nov 28,2018
1 people found
this helpful
Absolutely terrible estate agents. Left the house in a terrible state when we moved in, had clearly not cleaned. There was sick up the walls, toenail clippings on bathroom floor, dirty socks under beds, broken or missing parts of beds and all other furniture and ...
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Comment on agent fees
£90 for agency fee, we were made to pay in cash, so this is a little concerning in regards to tax evasion. I will be reporting them after my tenancy with them ends.
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“Not bothered about their tenants!...”

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Nov 22,2018
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Imogen
By: 'AB'
Nov 22,2018
1 people found
this helpful
Awful experience. And UNSAFE HOUSE! Communication was non EXISTENT. I don't know how many times I sent emails to just have no response. I had to go into the agency on several occasions to try and resolve issues and was tried to be made a ...
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Comment on agent fees
Absolute joke. To think I paid for that lack of service?
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“Good to take your money but then don't sort out ......”

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Dec 02,2017
Minithumbdown
By: 'jake'
Dec 02,2017
3 people found
this helpful
Good to take your money but then don't sort out any of the problems with your house. STAY AWAY AT ALL COSTS....
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Comment on agent fees
Extortionate
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By: Angela Thomas
Oct 25, 2018
View all comments (1)
Problem returning deposit. Waiting 4 months for money have asked for details of tenancy deposit scheme no details given. STAY AWAY YOU ...

“They're unfortunately just like the rest of the landlords in ......”

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Sep 15,2017
Minithumbdown
By: 'Jon'
Sep 15,2017
3 people found
this helpful
They're unfortunately just like the rest of the landlords in Cardiff, all right pieces of work. As always, they are very slow to help out at the property and are very keen to blame any problem on you....
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Comment on agent fees
Agent fee's are meant to be illegal I thought?
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“Was unfortunate enough to deal with this company over the ......”

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Sep 06,2017
Minithumbdown
By: 'w2'
Sep 06,2017
2 people found
this helpful
Was unfortunate enough to deal with this company over the recent academic year. The problems that myself and fellow tenants reported were often ignored or took months to be dealt with. Attitude of the staff was poor and did not seem like they cared about ...
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Comment on agent fees
daylight robbery
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“Worst letting agency I have ever had the displeasure of ......”

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Aug 10,2017
Minithumbdown
By: 'AngryCustomer'
Aug 10,2017
5 people found
this helpful
Worst letting agency I have ever had the displeasure of working with. They will try and leech as much money as possible whilst doing the absolute bare minimum in services that must be provided. Staff are unpleasant, rude and unhelpful. Would not recommend to any ...
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Comment on agent fees
Agency fees are ridiculous considering the bare minimum they do.
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“2let2 Cardiff.Honestly the worst company imaginable. We decided to ......”

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Feb 06,2017
Minithumbup
By: 'BCH'
Feb 06,2017
5 people found
this helpful
2let2 Cardiff. Honestly the worst company imaginable. We decided to rent a house (sorry excuse of one) for our second year at Cardiff University, what a terrible, terrible mistake. 2let2 promised us car parking, exceptional, and 24/7 assistance and genuine quality services; all of which were ...
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Comment on agent fees
TERRIBLE SERVICE
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“I've just completed my first year with 2 let 2 and I ......”

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Dec 12,2016
Minithumbup
By: 'Cassie_Graham'
Dec 12,2016
0 people found
this helpful
I've just completed my first year with 2 let 2 and I must say how positive I've found the experience. They were pretty good in helping me to find a new flat in Roath (after a pretty disastrous episode with another letting agency.) and we were able ...
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“As second be year students getting their first house after ......”

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Dec 07,2016
Minithumbdown
By: '15037371'
Dec 07,2016
4 people found
this helpful
As second be year students getting their first house after halls we chose 2let2 for the reviews they had from other students as they seemed helpful, no idea what's gone on since. After a finding a house we loved it took a while to get ...
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Comment on agent fees
Average
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“Brilliant letting agency been with the company for 2 years nothing ......”

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Nov 13,2016
Minithumbup
By: 'Leighton'
Nov 13,2016
0 people found
this helpful
Brilliant letting agency been with the company for 2 years nothing but help and support off all the staff. Had no problems within the 2 years look forward to being with the company for a few more years. Would highly recommend renting with 2let2....
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Comment on agent fees
Good
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“If I could rate this business a 0* I would! This ......”

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Sep 23,2016
Minithumbdown
By: 'wilbbaforce'
Sep 23,2016
2 people found
this helpful
If I could rate this business a 0* I would! This place is a sorry excuse for a letting agency! I'm not really sure where to begin, so I'll start with the fact that because 2 of our tenants were not students for the majority of the ...
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“I can't fault them they have provided me with great ......”

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May 29,2014
Minithumbup
By: 'Kev'
May 29,2014
0 people found
this helpful
I can't fault them they have provided me with great place to live and have had no problems that's a first with using a letting agency...
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“Myself and 5 other tenants have lived in a great 2let2 ......”

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May 08,2014
Minithumbup
By: 'Beth'
May 08,2014
0 people found
this helpful
Myself and 5 other tenants have lived in a great 2let2 property in the middle of Cathays this year. We went to 2let2 when our property with another letting agents fell through in mid June last year, and as quite a big group, we were worried ...
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“I have been a tentant through 2let2 letting agency for ......”

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Mar 31,2014
Minithumbup
By: 'Samantha'
Mar 31,2014
0 people found
this helpful
I have been a tentant through 2let2 letting agency for the past year and have found all of the letting agents I have dealt with very helpful. Any maintenance issues are quickly resolved, properties are well looked after and the costs are low. I would ...
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“We just finished are 3rd year at Cardiff University. And ......”

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Nov 02,2013
Minithumbup
By: 'Kathy'
Nov 02,2013
0 people found
this helpful
We just finished are 3rd year at Cardiff University. And had used other letting agents previously, this year was by far the most enjoyable and hassle free. The staff were very helpful any problems we had reported were resolved the same day if not the ...
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“Hard to beleive how bad they were, dont expect a ......”

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Apr 09,2013
Minithumbdown
By: 'john'
Apr 09,2013
6 people found
this helpful
Hard to beleive how bad they were, dont expect a bond back, it took us over a year of repeatedly sending them council tax exempt certificates (third year students at the time) before they said we would get nothing, lied about damages and used our ...
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What agent could do to change your mind?
If they changed their entire outlook on life then that would help.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by 2 Let 2

Regional Awards won by 2 Let 2

Individual Branch Awards

Cardiff, CF24



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