99% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
84% lettings fee satisfaction
Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.
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Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.
Latest Reviews
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a
reviewed by 'Henry'
Featured Review
a
reviewed by 'Leanne'
Featured Review
a
reviewed by 'NYA'
15th Nov 2024
reviewed by 'Jay P'
14th Nov 2024
reviewed by 'Michelle Gargate'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £72,000 | £1,820,000 |
| Lettings | 93% | 84% | £695 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 5 | 0 | 127 | 1 | 64 | 0 | 7 | 3 |
Areas covered
- SS1
- Southend on Sea
- SS2
- Westcliff on Sea
- SS3
- Shoeburyness
- SS0
- Thorpe Bay
- SS4
- Leigh on Sea
- SS5
- Southchurch
- SS9
- Eastwood
- SS6
- Rayleigh
- SS7
- Hadleigh
- Benfleet
Address
193 Woodgrange Drive
Southend on Sea
Essex
SS1 2SG
01702616416
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
No Properties
Featured Review
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Nov 07,2023
Nov 07,2023
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Great service received from 1st Call. I had a house that had been tenanted for 10 years and 1st Call dealt with the sale achieving a strong sale price and all went through without a hitch. Great communication throughout with thanks to Rob who oversaw the ...
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Jul 13,2024
Jul 13,2024
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Cannot thank Rob and the team at 1st Call for helping us sell and buy a new place.
After trying a few other estate agents the difference in customer service was astounding. He checked in regularly and kept us up to date on everytging that ...
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Apr 27,2024
Apr 27,2024
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My only regret with 1st Call is that I didn't go with them sooner! After little luck with a previous estate agent, Rob sold my property quickly, and kept in communication with me constantly, without me having to chase for updates which kept me reassured ...
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Dec 17,2019
Dec 17,2019
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I dealt with Ben Buchholz in lettings - he went the extra mile to help me find a suitable rental property. He was extremely helpful from start to finish, promptly answering any questions and queries I had along the way. He made the entire process ...
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Dec 16,2019
Dec 16,2019
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Fantastic service! I met with Rob having had a couple of other estate agents around.... what a breath of fresh air! Rob knew the area, what clientele to look for/recommend to, no sitting on a device and passing on bland, generic advice. I cannot ...
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Dec 16,2019
Dec 16,2019
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We have used 1st Call for many years now. They have always provided a first class service in both management of tenants and properties and also selling properties. They always give good, practical advice and are willing to assist in any way they can to ...
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Dec 14,2019
Dec 14,2019
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From the first moment I met Rob I had confidence that he would sell the property. We had previously marketed the property for 6 months with only 1 viewing. Within 1 week of appointing Rob it sold. I would have absolutely no hesitation in recommending!...
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Dec 13,2019
Dec 13,2019
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Selling my 50% of a shared ownership property was testing to say the least. Thankfully Rob at 1st Call was an absolute gem! He would chase the solicitors and more often than not I would hear important news on my sale via Rob before I would ...
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Dec 12,2019
Dec 12,2019
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I've recently engaged 1st Call to rent and manage my property and I have to say the service I received from Richard and the wider team was magnificent from start to finish.
The level of expertise was extremely high and no query was an issue.
...
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Dec 11,2019
Dec 11,2019
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Seamless, uncomplicated processes, provided by highly experienced, knowledgeable, local agents, available on the phone, and willing to give their time and advice - simply what you need and a pleasure to deal with. Rob has sold a number of properties for me over the years. ...
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Dec 11,2019
Dec 11,2019
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Thanks to the entire 1st Call team for managing our properties in the most friendly and efficient manner. Much appreciated by us both.
Barbara and Chris R...
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Dec 04,2019
Dec 04,2019
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Worked tirelessly on our behalf despite set backs along the way. Displayed a positive, 'can do' attitude. Great communication, Friendly and welcoming office....
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Nov 29,2019
Nov 29,2019
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I have bought/sold several properties and have found Rob at 1st Call a refreshing change from many other estate agents as he actually does follow up on leads and reply to calls....
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Nov 29,2019
Nov 29,2019
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Rob Crowe at 1st Call Estate agents, Woodgrange Drive Southend, has been an absolute star supporting our daughters move into what she calls her forever home. Words can’t describe how happy and excited she is and Our 4 year old granddaughter has been beyond excited ...
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Nov 23,2019
Nov 23,2019
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I would highly recommend Rob Crowe he has managed two sales for me. Very professional.
Nothing is to much trouble always kept me up to date the progress of sale....
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Nov 08,2019
Nov 08,2019
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I had an excellent experience with 1st Call particularly with their agent Rob Crowe. This time for my sale I considered the new pay up front agents now available and I am so glad it didn't go with them. The initial sale of my property ...
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Nov 08,2019
Nov 08,2019
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Have just sold through 1st Call (Rob Crowe).... it wasn't an easy transaction but Rob was helpful and knowledgeable throughout and always at the other end of the phone with advice and guidance. Very happy and would definitely use them again and recommend to others... ...
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Oct 29,2019
Oct 29,2019
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Rob at 1st Call has been super helpful and accommodating on every level. I would recommend this company 100%. 5 star service !
DB...
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Oct 15,2019
Oct 15,2019
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Rob was fantastic! Lovely guy who knows what he's talking about when it comes to properties. Couldn't recommend him highly enough....
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Sep 26,2019
Sep 26,2019
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We've been extremely impressed with Rob Crowe and 1st Call. They've genuinely added value to the process of selling and buying (we happened to be doing both with them).
Rob proactively followed up issues for us, offered advice from his obvious wealth of experience and ...
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Aug 27,2019
Aug 27,2019
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I have just purchased an investment property through First call.
Rob Crowe was my contact who looked after my case from first appointment to completion and was on hand to help me every step of the way. Great communication at all stages and nothing was ...
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Jul 23,2019
Jul 23,2019
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Great experience purchasing our first home!
Our estate agent Rob, has been very helpful and always available to speak to throughout the entire process offering great advice and information when required. Would definitely recommend 1st Call!...
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Jun 20,2019
Jun 20,2019
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Richard Glanville came to visit me over 10 years ago to advise me on letting and managing my apartment. He explained to me what 1st call would do and how they would look after the whole process. As I was going to relocate and be 75 miles ...
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Comment on agent fees
very fair and took into account a different to normal circumstance.
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Jun 06,2019
Jun 06,2019
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Rob and Lorraine sold my property and were very professional and helpful from start to finish. Highly recommend 1st Call....
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May 28,2019
May 28,2019
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The whole process went very smoothly from start to finish and Rob was very professional. Even at the last minute taking time to do meter readings to ensure that correct bills were paid....
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Comment on agent fees
Agents fees were reasonable
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May 24,2019
May 24,2019
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Nothing but praise for Rob and Lorraine. They work hard, give great advice, and they are really lovely people, So would recommend!!...
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May 01,2019
May 01,2019
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From start to finish i have been happy with the service provided. In particular i can't thank Rob enough for keeping us informed at all stages, replying promptly to any queries and trying to obtain the best possible price for my property. I would highly ...
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Comment on agent fees
The fees were reasonable
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Apr 29,2019
Apr 29,2019
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I used 1st call for the first time 4 years ago, they we very professional then and that is why I chose to use them again,
Rob is a first class guy ,he is friendly but at the same time being very professional, and nothing is ...
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Comment on agent fees
Very Fair
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Apr 26,2019
Apr 26,2019
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A massive thank you to Rob and the team at 1st Call Estate Agents who completed the sale of my property in Westcliff in Early April. Rob did a great job in each stage of the sales process and kept a great communication channel between ...
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Comment on agent fees
good
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Apr 03,2019
Apr 03,2019
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Used this estate agents.
To sell my property in the Thorpe Bay Area.
Would fully recommend!
Always on hand to take your call, and give you the professional service You require....
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Mar 29,2019
Mar 29,2019
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We bought our property through 1st Call and must say what an excellent service we received. Rob and the team are very professional, friendly, helpful and efficient. What really stands out is the communication, emails and phone calls are responded to promptly, which is such ...
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Mar 28,2019
Mar 28,2019
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What impressed me was the way they approached me. From the very beginning, Rob was honest and direct and told us the advantages and disadvantages the new purchase. I appreciate it and made me decide straight away to go on with 1st Call Properties. I ...
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Comment on agent fees
Reasonable
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Mar 01,2019
Mar 01,2019
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I had the unfortunate experience of initially using an online agent who promised me the earth but delivered nothing and still expected me to pay despite not selling my home. I then instructed 1st Call after meeting Rob and the experience was completely different with ...
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Comment on agent fees
Very good fees especially for the quality of service received
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Rob
(192)
Richard
(15)
Gill
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:03 AM 17/01/2019 by Rob Crowe
Best Estate Agent in Southend on Sea 
