Portico
Hammersmith, London, W6
4.2/5, 93 reviews
83% recommended
65% sales valuation accuracy
100% sales fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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Latest Reviews

View all Reviews 93
1st May 2024
reviewed by 'Pandora'
“I am writing this review to share my deeply disappointing experience with Portico estate agents. Throughout the entire process, from ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
15th Nov 2020
reviewed by 'Sofia'
“Portico (Hammersmith) are terrible to deal with. They caused us problems from start to finish during our time renting. Communication ......”
27th May 2020
reviewed by 'Helen'
“A truly terrible experience from beginning to end. They did not adhere to our pre agreed terms. They did not ......”
17th Apr 2020
reviewed by 'CANAN'
“Please do avoid this letting agent!!Before I even rented a studio, my viewing was cancelled twice based on the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Portico
178 King Street
Hammersmith,London
Greater London
W6 0RA
020 8563 0123

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 65% 100% £185,000 £245,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 30 14 14 0 10 0 10 1
Areas covered
  • W6
  • W12
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS DPS
Rankings
Overall Overall
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“After dealing with a number of agents it was refreshing ......”

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Jul 28,2014
Minithumbup
By: 'Robin'
Jul 28,2014
0 people found
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After dealing with a number of agents it was refreshing and a pleasure to work with Tony Chryseliou who was professional throughout. Always polite and accommodating he re-assured me that he was acting with integrity throughout. Tony accounted for my needs and I was far ...
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“Tony was exceptional. He knows the market, was excellent with ......”

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Jul 26,2014
Minithumbup
By: 'Frank'
Jul 26,2014
0 people found
this helpful
Tony was exceptional. He knows the market, was excellent with his follow-ups and has very good manners. I found it really refreshing to work with a guy like that. He always did what he said he was going to do and kept me posted at ...
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“Sophie and Iffy were very helpful thoughtful our move. They ......”

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Jul 10,2014
Minithumbup
By: 'Gerry'
Jul 10,2014
0 people found
this helpful
Sophie and Iffy were very helpful thoughtful our move. They were always there to answer my questions and did everything in their power to push the signing through on time. I would highly recommend both of them. They made he whole process manageable and smooth....
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“I have had a terrible experience with estate agents in ......”

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May 24,2014
Minithumbup
By: 'Greg'
May 24,2014
0 people found
this helpful
I have had a terrible experience with estate agents in the past so approached my purchase with extreme caution. However, my experience with bushells was absolutely fantastic. They couldn't do enough for me and worked way above and beyond the call of duty. My purchase ...
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“I manage a pair of one bed flats in the ......”

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May 21,2014
Minithumbup
By: 'Richard'
May 21,2014
0 people found
this helpful
I manage a pair of one bed flats in the area and have always chosen the Hammersmith Bushels team to find me the right tenant. They have always gone the extra mile for me by holding keys and helping me iron out issues concerning the ...
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“Asha has been helping me find a property to buy. ......”

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May 13,2014
Minithumbup
By: 'Stefania'
May 13,2014
0 people found
this helpful
Asha has been helping me find a property to buy. I have been extremely happy with her services and do feel that she understands what I am after. She contacts me regularly whenever a new property comes up that I may be interested in. With ...
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“I found Bushells helpful, professional and well-organised. Therefore, finding a ......”

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Apr 08,2014
Minithumbup
By: 'Tom'
Apr 08,2014
0 people found
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I found Bushells helpful, professional and well-organised. Therefore, finding a suitable property to rent became a relatively straightforward process with them....
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“Sophie Durkin has helped me find tenants twice in the ......”

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Apr 03,2014
Minithumbup
By: 'Sarah'
Apr 03,2014
0 people found
this helpful
Sophie Durkin has helped me find tenants twice in the last six months. She has been patient, efficient and kind. She also unlocked all the problems I was having with the deposit protection scheme. She did this with speed and aplomb. Mark Bartholomew has been ...
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“Christian was thoroughly pleasant and professional in all our dealings ......”

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Mar 18,2014
Minithumbup
By: 'Nicky'
Mar 18,2014
0 people found
this helpful
Christian was thoroughly pleasant and professional in all our dealings with him. This was our first letting in London and so we had quite a few questions around the tenancy and we found Christian to be very helpful and patient with all our queries. Viewing ...
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“I have been renting through Bushells for over a decade ......”

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Mar 03,2014
Minithumbup
By: 'A'
Mar 03,2014
0 people found
this helpful
I have been renting through Bushells for over a decade without any issues. I recently decided to move back to Denmark and Christian/Bushells was also very helpful during my move, even helping out by temporarily storing some of my stuff as I had already ...
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“Previous information required for the agent for the searching of ......”

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Feb 04,2014
Minithumbup
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By: 'Marina'
Feb 04,2014
0 people found
this helpful
Previous information required for the agent for the searching of the proper apartment saved me much time since I visited only flats that fitted well with my expectations. Moreover, all the steps in the renting process were adequately and patiently explained to me (I am ...
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“I am a portfolio landlord based in W12. I have ......”

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Jan 23,2014
Minithumbup
By: 'John'
Jan 23,2014
1 people found
this helpful
I am a portfolio landlord based in W12. I have used Bushells Hammersmith office exclusively for over 10 years and wouldn't want to try doing it without the added value they bring to every transaction. They market professionally, they keep all of my properties full with ...
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“I don't often leave reviews for businesses 'doing their jobs', ......”

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Dec 13,2013
Minithumbup
By: 'Beverley'
Dec 13,2013
0 people found
this helpful
I don't often leave reviews for businesses 'doing their jobs', but I do feel compelled to write a glowing review for Mark Davidson and his team at Bushells, Hammersmith. He has sold two properties for me recently, and one proved incredibly tricky due to a ...
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“Having put my details online with Bushells to sell my ......”

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Dec 09,2013
Minithumbup
By: 'Mrs'
Dec 09,2013
0 people found
this helpful
Having put my details online with Bushells to sell my property, Mark Davidson telephoned me within 5 minutes! He was that efficient. Within 48 hours I had 15 viewings and several offers two days later. His professionalism combined with approachability made for a pleasant experience. I was kept ...
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“I am very pleased with how fast Bushells found a ......”

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Oct 15,2013
Minithumbup
By: 'Kelly'
Oct 15,2013
0 people found
this helpful
I am very pleased with how fast Bushells found a good couple to move into our flat. The agent and organisation have always been extremely professional, always kept us updated in relation to any issues and helped to support us resolve them. Sophie Durkin is ...
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“Agent contacted me himself 3 days after I had registered to ......”

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Oct 14,2013
Minithumbup
By: 'Jouni'
Oct 14,2013
0 people found
this helpful
Agent contacted me himself 3 days after I had registered to Bushells, we found the right option for me during the same day and the viewing for the next day, so that was quick. Then after I left an offer I had some little difficulties with ...
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“I was very pleased with the service received through Bushells. ......”

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Aug 20,2013
Minithumbup
By: 'Megan'
Aug 20,2013
0 people found
this helpful
I was very pleased with the service received through Bushells. Both Christian and Sophie ensured a swift process off putting down an offer on the property and negotiating our requests with the landlord. I would readily return to this agent in future and recommend to ...
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“Very friendly and honest service. Helped us find a place ......”

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Aug 09,2013
Minithumbup
By: 'PBrad'
Aug 09,2013
0 people found
this helpful
Very friendly and honest service. Helped us find a place the day we walked into the office. Keen to get things moving fast and got everything done in time for our target moving date....
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“Christian was excellent throughout our househunting and letting process. He ......”

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Aug 06,2013
Minithumbup
By: 'C'
Aug 06,2013
0 people found
this helpful
Christian was excellent throughout our househunting and letting process. He was refreshingly honest during viewings and talked us through some of the finer details of letting in London. When we were waiting to pay the deposit/first months's rent there was a bit of a ...
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“Asha seemed to take a personal interest in our property ......”

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Aug 01,2013
Minithumbup
By: 'Geoff'
Aug 01,2013
0 people found
this helpful
Asha seemed to take a personal interest in our property hunt and was very proactive in contacting us with flats that were well suited to our requirements....
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“I have been using bushels for over a decade now ......”

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Jul 09,2013
Minithumbup
By: 'Eminoz'
Jul 09,2013
1 people found
this helpful
I have been using bushels for over a decade now but the level of detail, communication and advise being given by TembiRyan takes bushels to a completely new level. I have always been happy with the overall bushels service but honestly TembiRyan is exceptional. What ...
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“Great and comprehensive service from the start to the end ......”

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May 31,2013
Minithumbup
By: 'Filip'
May 31,2013
0 people found
this helpful
Great and comprehensive service from the start to the end of the renting process. Easy contact with the agents. Quick procedure of references check....
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“All too often if life we read letters of complaint ......”

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Apr 30,2013
Minithumbup
By: 'Neil'
Apr 30,2013
0 people found
this helpful
All too often if life we read letters of complaint or when someone has a grievance about something. I just wanted to put something down in writing to say what a pleasure it was dealing with Bushells and indeed Christian and Sophie. I found both ...
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“Christian was very helpful from starting to view to moving ......”

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Apr 30,2013
Minithumbup
By: 'Dale'
Apr 30,2013
0 people found
this helpful
Christian was very helpful from starting to view to moving in. He always replied promptly to email queries and made sure that we had all the information we needed, both when deciding to sign and afterwards. He is also very friendly and enthusiastic....
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“Christian was plesant as a negotiator but unfortunately for me, ......”

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Apr 22,2013
Minithumbdown
By: 'Mr'
Apr 22,2013
1 people found
this helpful
Christian was plesant as a negotiator but unfortunately for me, Bushells continue to use landlords that refuse to repair known / serious issues with the property despite Bushells promising it would get fixed. Be honest and transparent about bad landlords. Even better, don't do business with ...
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What agent could do to change your mind?
Be honest and transparent about bad landlords. Even better, don't do business with bad landlords because it harms your reputation. As a tenant I had to pay money and send references and do credit checks. Do you ask this from your landlords!? Surely they have to be financially able to provide the necassary funds needed for maintaining the property before becoming a landlord on your books.
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“I recently sold a property through Bushells in Hammersmith. Before ......”

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Apr 19,2013
Minithumbup
By: 'Mr'
Apr 19,2013
1 people found
this helpful
I recently sold a property through Bushells in Hammersmith. Before awarding the instructions I asked 4 local Agents in to value the property and see who would be the best to handle the sale. I chose Bushells largely because I believe they gave the best valuation ...
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“Stuart and Alex were friendly and professional. They kept me ......”

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Apr 16,2013
Minithumbup
By: 'Andy'
Apr 16,2013
0 people found
this helpful
Stuart and Alex were friendly and professional. They kept me appraised of progress and kept working through several challenges on both my side and the vendors to ensure we continued through to a successful sale....
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“My agent Rupert was very polite and courteous on our ......”

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Apr 12,2013
Minithumbup
By: 'Guy'
Apr 12,2013
0 people found
this helpful
My agent Rupert was very polite and courteous on our first meeting. He seemed bright and cheerful and showed me round the property and was eager and able to answer all my questions. The whole referencing and contract signing was organised by Sophie who was ...
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“I'm very satisfied with the help I got from Christian ......”

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Apr 09,2013
Minithumbup
By: 'Andre'
Apr 09,2013
0 people found
this helpful
I'm very satisfied with the help I got from Christian at Bushells. From the viewing of the apartment to signing the contract went very smooth and the apartment fulfilled all my expectations. Thanks Christian & Bushells!...
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“We have nothing but praise for the support we received ......”

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Apr 01,2013
Minithumbup
By: 'Rachelle'
Apr 01,2013
0 people found
this helpful
We have nothing but praise for the support we received when purchasing our property. As first time buyers, we are the first to admit that we really did not have a clue what we were getting ourselves in to! Asha Lakhani provided excellent advice regarding ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:01 AM 30/10/2017 by allAgents

Awards won by Portico, London W6 0RA



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