We had an absolutely awful experience renting through EPS from start to finish. Every request WAS too much trouble. Hasan who was the letting agent we dealt with was an absolute cowboy and bully. He was persistently threatening throughout our tenancy with no respect for renters, and treating us as an inconvenience. He had no respect for the property and our right of quiet enjoyment of it.
On our final viewing, the cloakroom floor had water damage which another one of the letting agents said w
I had the unfortunate experience of renting through Leaders in Manchester from 2023 to 2024, and it was an absolute nightmare from start to finish. Throughout my entire tenancy, I encountered a lot of issues that were either ignored or handled in the most incompetent manner possible.
First, there was a persistent leak in my bedroom that I reported repeatedly for over 9 months. Despite my continuous efforts to get it fixed, both Leaders and the building management company, Stevenson Whyte, ign
**Outstanding Real Estate Agent - A True Hero in Our Eyes**
After recently moving from South Africa to the UK and settling in Dagenham, London, my family and I were overwhelmed by the challenges of finding a suitable home. With my wife and three young daughters, we were staying at an Airbnb, facing astronomical costs. As an experienced real estate agent myself, I was shocked by the lack of responsiveness and helpfulness from the local agents – most didn’t return calls, and those who did s
Worst agency ever.
Have changed name multiple times during my tenancy and bank details
Now trading as Property Market
There was only a period of 3 months where the staff in charge of some services was prompt, polite and helpful.
Once this staff member left, it was a shitshow again.
Call outs to fix things are half -assed fixes. Painting toilet? yes of course, they painted it over the previous mold that was there.
Property is on a Top Up basis - bills inc for the room. It should
I had the pleasure of working with Paul and Clare, and I couldn't be more satisfied with the experience. From the very beginning, Paul demonstrated exceptional professionalism, dedication, and expertise. Despite encountering a few hurdles along the way, Paul and his colleague Clare went above and beyond to ensure these challenges were managed carefully and efficiently.
Paul's deep knowledge of the market, combined with his keen negotiation skills, made the entire process seamless. He was alwa
Outstanding Experience with Klaudia - The Best Real Estate Agent!
We recently had the pleasure of working with Klaudia as our real estate agent, and we highly recommend her and the Leo Newman Agency!
From start to finish, Klaudia demonstrated exceptional professionalism, dedication, and expertise. She took the time to understand our needs and preferences, ensuring that every property she showed us was a perfect match.
One of the standout aspects of our experience with Klaudia was her hand
Absolutely shocking the way they treat customers.
The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there.
Three times I had to tell them I didn't want accompanied viewings (I worked in new homes for 14 years, so I think I know how to sell a house!) and someone would "be on their way"!!!!
I felt that the staff were patronising, and couldn't really be bothered.
In the end I changed agents to get a better service
Finally, after 22 years we have dismissed HML from our 239 unit site in Sunbury on Thames. We initially did RTM on the majority of the blocks and then exercised a covenant in our lease and voted them out of the whole estate with a simple majority. To say that we are relieved is an understatement!
Years of accounts all over the place , years of allowing the estate to become completely run down, years of arrogance as we had no voice , years of high service charges with little to no improvement in
Number 1 have been fantastic from the moment we moved into one of their properties. Everything super clear and you are never in the dark with them. Just on viewings alone on the first time we moved into their property they went above and beyond to ensure we got a viewing for the property we liked. With damages and maintenance issues, the team were fantastic at responding and getting things done. Unfortunately our landlord decided to sell the property, however there has been nothing but support a
I am delighted to share my exceptional experience with Angela at Paul Carr. From the very first interaction, it was evident that she is a consummate professional dedicated to providing top-notch service.
What set Angela apart was her exceptional communication skills. She kept me updated at every step of the process, ensuring that I was never left in the dark. Whether it was a quick phone call, a detailed email, or a text message, she was always prompt and clear in her responses.
Her friend
