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Top 10 reviews of the week

Week (18th - 24th March 2024) - view other weeks


1

Review by Shaun on 22nd March 2024
Marsh & Parsons, 26 Notting Hill Gate, London
Would you use this agent again? No

If there were an award for the most appalling letting agent experience, Marsh & Parsons would be the undisputed champion. My journey with them, from the hopeful beginnings of securing a rental property to the disillusioned end, has been nothing short of a nightmare. This review serves as a stark warning to anyone considering engaging with Marsh & Parsons for their letting needs.

From the outset, Marsh & Parsons demonstrated a level of incompetence and indifference that I had never encountered

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2

Review by Gemma on 22nd March 2024
Lobster Lettings, Atlas House, Suites 7 & 8 Caxton Close, Wigan
Would you use this agent again? No

I'm actually laughing at Karen's response to this, the problems seem to be a reoccurring issue ! Jobs do not get done, if they do... why did I have to report to the council after 3 years of waiting for a boiler to be fixed, 'fixflo' is a stop gap because no one can be a*** speaking to the tenants over the phone and when they do they're extremely rude and unprofessional (abit like your response to this review) , tried to keep hold of my deposit too for apparent rent arrears which there clearly

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3

Review by Stephen on 22nd March 2024
Northwood, 23 Whitchurch Road, Cardiff
Would you use this agent again? No

I just want to express how happy I am with Northwood and their entire staffs and my good Landlord.

When I moved into their property in Heol Llanishen Fach Cardiff in November 2022, I noticed the fridge door was not closing. I raised this issue with them, they sent a technician to come check it without wasting time. The technician recommended for it to be changed. Northwood changed it and brought in bigger fridge to replace it.

I also noticed that one of the windows was not opening. Then sent

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4

Review by Sam on 20th March 2024
Sykes Captital, 23/24 Market Place, Reading
Would you use this agent again? No

I read all of the bad reviews about this company before using them, but what could go wrong with simply booking a parking space from them?
I still can't decide if they are scammers or just incompetent.
When I placed my booking I was assured that I didn't need a parking permit, I just needed to use the same vehicle that the booking was made with.
Despite this, I received a penalty charge.
After many ignored phone calls and messages I finally managed to get through to someone. They assured me that

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5

Review by Egle on 22nd March 2024
Destiny Estate Agents, 16 Tooting Bec Road, London
Would you use this agent again? No

In addition to shady business practices, Destiny estate agents are some of the rudest, most incompetent, and unprofessional people I have ever had the misfortune to deal with.

Firstly, they didn't bother to respond for over a week when I informed them I was moving out, they then refused to give me a reference without a valid reason, plus their office is always closed. It looks abandoned (suggest you check the gov website under their address as it's registered with a couple of more property-re

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6

Review by meral1984 on 19th March 2024
haart, 38 The Town, Enfield
Would you use this agent again? No

My experience with Haart Agency has been extremely disappointing and frustrating. As property owners, we entrusted Haart with the management of our property, but their incompetence and lack of professionalism have left us deeply dissatisfied.

From the outset, Haart failed to fulfill basic responsibilities, such as drafting a new tenancy contract after taking over management of the property. This oversight led to significant legal complications and unnecessary expenses on our part. Despite rep

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7

Review by Fenibo on 22nd March 2024
Richard James Estate Agents (Swindon), Suite B, Gemini House, Hargreaves Road,, Swindon
Would you use this agent again? Yes

I had the pleasure of working with Ellis from Richard James in purchasing a Commercial to Resi development project, and I cannot speak highly enough of the outstanding service and expertise provided throughout the entire process.

From our initial consultation to the successful completion of the purchase, Ellis demonstrated a remarkable level of professionalism, dedication, and knowledge of the investment property market. His attention to detail, proactive communication, and commitment to achiev

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8

Review by Ahmed on 22nd March 2024
Henrys Estate Agents, 30 Prior Deram Walk, Coventry
Would you use this agent again? No

Henry's Estate Agents not only demonstrates significant deficiencies in governance, compliance, and financial management but also reflects a disregard for the welfare of its student clientele. The company's repeated failure to meet regulatory obligations, such as overdue filings and the initiation of compulsory strike-off actions, showcases a lack of responsibility and reliability in its operations. This inconsistency can adversely affect students relying on the agency for housing arrangements,

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9

Review by Joe on 22nd March 2024
Boardwalk Property Co., Henleaze House, Harbury Road, Bristol
Would you use this agent again? Yes

I cannot praise Boardwalk more highly, in particular Rhia and Ruby who dealt with the sale and progression of my property. From the first valuation, after which I cancelled any further valuations as it was apparent I wouldn't get any better service elsewhere, to dealing with my onward purchase, chasing up solicitors and estate agents they have been fantastic. I was always able to get hold of them with any questions, any time I couldn't I always got a call back within minutes. They kept the whole

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10

Review by Paul on 21st March 2024
Springbok Properties, Chester Street, Old Trafford
Would you use this agent again? Yes

I got in touch with Springbok when I saw them on Facebook about my dad's property. I found James to be very knowledgeable about my local area and he took the time to explain to me lots of options available to me for sale. This allowed me to make an informed decision. I chose their direct cash purchase option as I needed to complete on the sale ASAP. James was very polite and helpful during the entire journey of my sale.

I cannot thank Springbok enough as they took my stress away during a diff

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