The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.3/5, 36 Reviews
58% Recommended
44% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
78% letting fee satisfaction
By : 'Anonymous'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : RG1
Thankfully it has been over 6 months since me and my partner have been rid of dealing with this sorry excuse for an Estate Agents. From the get go we were treated disgustingly as they tried to pass the blame on to us after cancelling our move in date the afternoon before, as they 'had not had time to sort out our paperwork'. Almost every person we encountered there was bitter, unprofessional and had no concept of customer service. Move in day came around - oven did not work and we had no water as we tried it for the first time with them present. This apparently was also not their fault, but the last tenants - they do not accept any responsibility they hold over their properties. We were told, I quote, from the moody estate agent 'It doesn't really matter as the hob still works and you will only not be able to shower for a while.' After threatening to take matters to court after more issues, they acknowledged and settled matters by agreeing to reimburse us an amount from our first months rent. I could go into so much more detail about all of the other problems we encountered during our 1 year tenancy. One highlight was the water that pissed out of our hallway light bulb every time the tenant upstairs had a shower - this continued for months. We contacted Jon Rosi over 10 times by email, telephone and in person, before the matter was sorted after I eventually ended up in tears over the phone. They claimed this was not dangerous nor urgent. Please stay away from Jon Rosi.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 44% | 100% | £0 | £0 |
| Lettings | 100% | 78% | £675 | £910 |
Jon Rosi Management
50 London Street, Reading, Berkshire
RG1 4SQ
0118 951 1011

By : 'ALAN'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG1
Have just spoken with Karen and (the other) Karen regarding a tenancy renewal. All completed quickly and efficiently with increased rent. Well done to... Read Full Review
By : 'Catalin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
I am pleased to give 5☆ review for an amazing team and very helpful in any situation. Thank you once... Read Full Review


By : 'Beena'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Please don't rent from jon rosi they are all happy with you when you sign the contract and after that nothing goes right Please make sure everything is working and take plenty of pictures and videos because once you move out they try to hold your deposit and give you little back as possible... Read Full Review


By : 'Wendy'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RG6
JonRosi are the best agents I have ever had. They have looked after my properties and my tenants brilliantly for many years. Everyone, from Jane and Jon, who run the business, downwards, is efficient and helpful and makes things happen. Karen Brown, who looks after my properties, is excellent at... Read Full Review


By : 'Sy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG1
Jon Rosi & Karen Brown - who have just helped me out of my latest tight spot needing an emergency plumber over Xmas ! Have helped me to manage my property for over 15 years now . If there were 6 stars I would give 6 to Karen for her excellent help and... Read Full Review

By : 'Sreeranj'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
With lot of despair across spheres and nature hitting the World with Covid-19 in an unprecedented manner, as a ray of hope, the team in JonRosi with its right sprit, continues to spread happiness to its tenants. It's very common to see the agencies behave in a mannerly fashion with respect... Read Full Review


By : 'avanti'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RG4
rather than jon rosi apologising for messing us around I was given a sorry excuse that just made him and his cowboy agency look worse. look out for a women called ‘Karen’. luckily In my line of work i have a good relationship with the people of Reading so am able to aid them in... Read Full Review


By : 'Janice'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG1
We have dealt with Jon Rosi for more than 20 years, everyone there has always been polite and efficient. We wouldn't have any qualm in recommending them for sales or... Read Full Review

By : 'Donna'
Services : Letting( As a Owner )
Rent PCM : £910
Would you recommend ? : Yes
Postcode : RG31
Jon Rosi Management have been my letting agent for a number of years. Their advice and expertise cannot be faulted. Always reply to calls and emails as do their staff. Highly... Read Full Review
By : 'SK'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Absolutely the worst estate agents in Reading. Completely unprofessional during viewings and unable to maintain the properties they manage. I was the tenant of a 1 bed property they managed for 1.3 years until Sept 2019 (I have records of my tenancy and emails to verify). During this time they... Read Full Review
By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Thankfully it has been over 6 months since me and my partner have been rid of dealing with this sorry excuse for an Estate Agents. From the get go we were treated disgustingly as they tried to pass the blame on to us after cancelling our move in date the afternoon before, as they 'had not had ... Read Full Review
By : 'Julia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG30
I will try to post this in here as they took down my review from Google! Oh, I was so looking forward to writing this message.... well well, Jon Rosi = nice'ish small company at first sight... gosh!!! don't get fooled by this rude, incapable, unprofessional bunch of people! I highly... Read Full Review
By : 'FA27'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
In around mid January 2019 one of their employees delivered a letter to us saying we have to vacate the property by the 4th of April. We are going on holiday on the 6th we've payed so much money to go on holiday and I am outraged that they haven't given us at least a year to get a ... Read Full Review
By : Anonymous
21 Dec 2019Myself and my partner received the same notice and timescale. When we were immanently approaching the move out date they said that wasn't the case anymore and they'd forgot to mention it. We then...

By : 'Mohammed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
No repairs done during my tenancy with them (even after reporting it twice to the agent who came for inspection). poor customer management, Staff are rude and seldom respond to anything. For some odd reason, they refuse to respond via email unless asked to do so on... Read Full Review

By : 'Sylvie'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : RG1
The beginning was ok until problems in the property, smelling drains in toilet and shower, then the agency showed a real face. The landlord was delaying proper repairs and agency kept telling there is no problem and lied that landlord did everything. I wasted lots of time for communication but... Read Full Review
average
By : 'Simon'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RG30
I have been dealing with Jon Rosi on a professional and personal basis now for over 15 years and have always found them excellent to deal with, they are both trustworthy and... Read Full Review

By : 'LucyW44'
Services : 20
Would you recommend ? : Yes
Postcode : RG12
I recently sold my house using another agent in Bracknell. Long story short - there were a lot of outstanding queries that were holding up the sale that neither solicitors were moving on and my agent wasn't helping progress. I then met Jon Rosi, as the agent acting for my buyers, to help progress... Read Full Review
N/A

By : 'Liz'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG1
We have been working with Jon Rosi and his team for 14 years since moving into the Reading area. We have had three rental properties with them and they have ensured a reliable source of good tenants in that time. They also have a great team of contractors to fix any problems in our flats. We... Read Full Review
Very competitive fees.
By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : READ
We tried to buy a property in Reading for our son who was due to start a Masters Degree at the University. The selling side of Jon Rosi came across as very professional and friendly. We had an issue that we lived in the NE of England and property to buy in the price range we had were moving so... Read Full Review
By : Mohammed Imran Malik
5 Jul 2018No repairs done during my tenancy with them (even after reporting it twice to the agent who came for inspection). poor customer management, Staff are rude and seldom respond to anything. For some odd ...

By : 'S'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG1
I have been very impressed with the service from Richard Fincham at Jon Rosi. I have had a bit of fraught few months with the sale of my Flat and the purchase of a new one. Richard has been friendly, honest,efficient and professional along the process. My solicitors have been very slow and lost me... Read Full Review
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