“When my son visited the house everything seem ok.when ......”
1 Star Review
Jul 22,2012
By:
'Jill'
Jul 22,2012
Branch: Huddersfield, 64-66 John William Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Huddersfield, 64-66 John William Street
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
When my son visited the house everything seem ok.when he moved in the freezer was broken the gardens looked like a scene out of jumanji and the kitchen cup boars were filthy.when I asked does anyone check them the estate agent said that they did,obviously no one checks properly before the new person takes on the lease of the property .my son has been in three weeks now and still has not got the freezer fixed ,I asked could he have a bit of a refund on the fist months rent and was told boldly no way without even asking the landlady .They then said if was not happy to move out ,again without consulting the landlady ,so did not really have the authority to say so.My son is a student on a budget and can not afford to go buying fresh food every day at the inconvenience of going to the super market.I would never let with them again
What agent could do to change your mind?
They could have said sorry for a start but did not,also could of offered a small refund as my son has spent well over he's budget for the first month.
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
I have received your email below and am disappointed that you have not experienced a level of service one would hope to from a leading letting agent. I would be more than happy to discuss the matter and any issues you have, feel free to contact me directly on 01484 452314, 07720 678 227, or chan,[email protected] . I am unsure which property you have rented from ourselves, if you could provide further details that would help, customer feedback is very important for ourselves.
Kind Regards, Chan Khangura, Director Whitegates Lettings