Preston Baker
4.8/5, 1265 reviews
97% recommended
90% sales valuation accuracy
87% sales fee satisfaction
Preston Baker is modern, independent agency that specialises in selling and letting property. The company set up at the start of the recession in 2008 and throughout the challenging economic times has grown to a 5 office network that includes all property services including a financial services division.Our success is built ... show more Preston Baker is modern, independent agency that specialises in selling and letting property. The company set up at the start of the recession in 2008 and throughout the challenging economic times has grown to a 5 office network that includes all property services including a financial services division.

Our success is built from doing the ordinary things extraordinarily well, as the judges in the 2012 Estate Agent of the Year awards commented. We focus on regular communication with buyers and sellers to intelligently match the two together using a combination of cutting edge technology and old fashioned hard work.

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Latest Reviews

 View all Reviews 1265
14th Jul 2022
reviewed by 'Harry'
“Absolutely terrible service…. We have recently purchased a property that is in need of a full renovation that will take ......”
30th Mar 2022
reviewed by 'Luke Shepherd'
“Horrific service - Did not even have a set of keys to my property, gave them to the tenant and ......”
28th Dec 2021
reviewed by 'A E D'
“Very good sales team in York. Enthusiastic, responsive and friendly. I dealt with Angela and Kirsty and both were very ......”
23rd Dec 2020
reviewed by 'Brian'
“This is the worst agent I have dealt with PRESTON BAKER LEEDS MOORTOWN branch! The service and attitude was completely ......”
24th Jul 2020
reviewed by 'DPD'
“Booked an appointment to view. Agent never turned up. Contacted office and they couldn’t find the agent. Seriously unimpressed. ......”
16th Feb 2020
reviewed by 'D.'
“This is a review of the Cross Gates branch in Leeds. DON'T USE THIS AGENT.My daughter had two very ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 87% £31,500 £2,110,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
107 4 114 9 480 15 422 7 99 8
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Preston Baker Branches (view all 10)
Doncaster, DN1
Doncaster DN4, DN4
Headingley, LS6
Leeds, LS15
Lettings Office, LS8
Moortown, LS17
Oakwood, LS8
Selby, YO8

“Absolutely terrible service…. We have recentl......”

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Jul 14,2022
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By: 'Harry'
Jul 14,2022
1 people found
this helpful
Absolutely terrible service…. We have recently purchased a property that is in need of a full renovation that will take over 12 months we found the perfect property online through Preston Barker at York as it was only around the corner from the property we have ...
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“Horrific service - Did not even have a set of......”

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Mar 30,2022
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By: 'Luke Shepherd'
Mar 30,2022
2 people found
this helpful
Horrific service - Did not even have a set of keys to my property, gave them to the tenant and then had none at the estate agents. My tenant has not paid for 3 months and went to serve a section 8 from the solicitors and Preston ...
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“Very good sales team in York. Enthusiastic, r......”

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Dec 28,2021
Minithumbup
By: 'A E D'
Dec 28,2021
0 people found
this helpful
Very good sales team in York. Enthusiastic, responsive and friendly. I dealt with Angela and Kirsty and both were very good....
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“Worst agent, should get ZERO STARS!...”

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Dec 23,2020
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David
By: 'Brian'
Dec 23,2020
2 people found
this helpful
This is the worst agent I have dealt with PRESTON BAKER LEEDS MOORTOWN branch! The service and attitude was completely awful, dealt with Dave (David) who was a right cocky so and so but was soon put in his place as he claimed to know ...
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“Agent never turned up. UNIMPRESSED....”

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Jul 24,2020
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By: 'DPD'
Jul 24,2020
0 people found
this helpful
Booked an appointment to view. Agent never turned up. Contacted office and they couldn’t find the agent. Seriously unimpressed. Left without viewing property and I won’t be back any time soon....
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“DON'T USE THIS AGENT....”

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Feb 16,2020
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By: 'D.'
Feb 16,2020
0 people found
this helpful
This is a review of the Cross Gates branch in Leeds. DON'T USE THIS AGENT. My daughter had two very poor experiences when trying to buy properties from this agent. They are less than honest in fact are obstructive....
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“We had a great experience in letting a proper......”

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Feb 15,2020
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By: 'Nicoletta'
Feb 15,2020
0 people found
this helpful
We had a great experience in letting a property with Preston Baker in York. The quality of service is definitely superior to any other letting agency we have dealt with in York. The strongest point was definitely the communication flow that they kept with us ...
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“Nightmare...”

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Nov 25,2019
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By: 'Andrea'
Nov 25,2019
1 people found
this helpful
We have had a terrible experience with Preston baker. We just moved to the Uk on business with my husbands company. We were promised the rental would be cleaned before we moved in. But of course it was a total disaster. Then within the first ...
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“The epitomy of professional service...”

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Jan 04,2019
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By: 'Hayley'
Jan 04,2019
0 people found
this helpful
From the moment we called Preston Baker to come and value our property we knew that we would be using them as our Estate agent...telephone manner, a genuine interest in ourselves and our property and asking questions that no other EA even touched upon. ...
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Comment on agent fees
The fees were the same as 2 other agents who came to value our property. If you are thinking of going down the online route, don't ...you get what you pay for and more with this company.
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“Harassment...”

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Jan 02,2019
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By: 'Mandy'
Jan 02,2019
2 people found
this helpful
I had Preston Baker view my property last year. I decided not to progress for personal reasons but in any event would not have used them as their fees are too high. However when PB rang me and I told them this, they did not ...
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Comment on agent fees
I did not pursue with this agent as their fees were substantially higher than other agents' fees.
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“Great service...”

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Nov 29,2018
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David
By: 'Kathryn'
Nov 29,2018
0 people found
this helpful
Want to say a huge thank you to David Burn and everyone at Preston Baker Moortown. The service was efficient, professional and friendly. I received regular updates throughout the sale process and they took care of everything and recommended suitable properties for me. I would ...
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Comment on agent fees
Value for money.
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“Leave me alone!...”

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Nov 01,2018
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By: 'Mandy'
Nov 01,2018
6 people found
this helpful
After having a valuation of my property earlier in the year I made it very clear that I would contact Preston Baker if and when I decided to proceed with selling my flat. However I have lost count of the number of calls they have ...
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Comment on agent fees
way too high.
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“A complete waste of 9 months of our lives. Having read ......”

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Jan 26,2018
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By: 'Fuming'
Jan 26,2018
6 people found
this helpful
A complete waste of 9 months of our lives. Having read positive reviews about the agency, we put the house on the market with them in early 2017. In November we received an acceptable offer but from a buyer we weren't sure was serious, after having viewed ...
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Comment on agent fees
1%
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“My experience with Preston Baker has been so beautiful as ......”

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Nov 12,2017
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By: 'Hushnara'
Nov 12,2017
0 people found
this helpful
My experience with Preston Baker has been so beautiful as not only Sam but Ashley, Rebecca and Charlotte supported me through a very difficult and a huge time of my life which was to sell my house. The journey was a little bumpy but if ...
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Comment on agent fees
It was very reasonable to our thoughts.
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“Sam was great from start to,finish. Very flexible, showing ......”

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Jul 18,2017
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By: 'Rod'
Jul 18,2017
0 people found
this helpful
Sam was great from start to,finish. Very flexible, showing us around more than twice. Very patient and all in all an excellent estate agent....
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Comment on agent fees
Good
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By: Preston Baker Sheffield
Aug 16, 2017
View all comments (1)
Thank you very much for your fantastic review - Sam will be delighted. Kind regards, Team PB ...

“I can honestly say I don't remember a time that ......”

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Jun 04,2017
Minithumbup
By: 'Sally'
Jun 04,2017
0 people found
this helpful
I can honestly say I don't remember a time that I've been so impressed with an organisation and the service it has offered. Gemma, Helen and Karen were all wonderful, I felt guided and supported every step of the way....
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Comment on agent fees
I was so impressed by Gemma that I ended up going for higher fees than I'd anticipated but it was well worth it in my case.
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“Myself and my wife are very impressed with the tools, ......”

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May 19,2017
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Julien
By: 'Simon'
May 19,2017
0 people found
this helpful
Myself and my wife are very impressed with the tools, skills, personality and marketing strategy of Preston Baker in Oakwood, Roundhay, Leeds. Julien has showed professionalism and enthusiasm. All you need for selling a lovely home! I would not hesitate to recommend him and his ...
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Comment on agent fees
Their fees have been justified!
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“good relationship with branch & staff, very helpful & professional.Always available ......”

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May 19,2017
Minithumbup
By: 'Paul'
May 19,2017
1 people found
this helpful
good relationship with branch & staff, very helpful & professional. Always available when needed Poor solicitors which wouldn't be recommended as never updated anything & awkward to deal with...
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Comment on agent fees
still seemed a lot of money for service and did all but one viewings
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“Without Karen we would still be waiting to complete 5 months ......”

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May 18,2017
Minithumbup
By: 'Steve'
May 18,2017
1 people found
this helpful
Without Karen we would still be waiting to complete 5 months after putting in an offer. She is excellent. She is honest, direct, straight-talking, impartial, dilligent, reliable and assertive which helped with our lawyers (who weren't any of those things) whilst conversely was kind, informative, reassuring, ...
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“Karen was exceptionally helpful. Guiding us through the whole process ......”

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May 18,2017
Minithumbup
By: 'M'
May 18,2017
1 people found
this helpful
Karen was exceptionally helpful. Guiding us through the whole process of buying our house. Karen kept us fully informed of all developments. Karen was a reassuring voice during stressful times....
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“Karen was excellent with us throughout the whole process of ......”

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May 18,2017
Minithumbup
By: 'Lewis'
May 18,2017
1 people found
this helpful
Karen was excellent with us throughout the whole process of our house sale. She provided updates on a regular basis and as and when promised. Karen was always extremely polite and friendly and made us feel at ease when things became stressful! Karen really went ...
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Comment on agent fees
Good
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“An exceptional service from Helen Holdsworth. Helen was friendly knowegable ......”

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May 18,2017
Minithumbup
By: 'Anita'
May 18,2017
0 people found
this helpful
An exceptional service from Helen Holdsworth. Helen was friendly knowegable and extremely professional. I would have no hesitation in recommending Helen and would definitely use Helen myself for all future house sales. very impressed with the 1-1 service and prompt replies to calls and emails. ...
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Comment on agent fees
good
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“We are so glad we decided to sell our house ......”

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May 18,2017
Minithumbup
By: 'Nicola'
May 18,2017
1 people found
this helpful
We are so glad we decided to sell our house with Preston Baker. Helen took over our case and has been absolutely fantastic. Our house went on the market in March and we had at least 10 viewings and 3 offers. All viewings were done by Preston ...
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Comment on agent fees
For the service we have been given its realistic
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“The staff were very helpful, and friendly! We had a ......”

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May 18,2017
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Chris
By: 'Chris'
May 18,2017
0 people found
this helpful
The staff were very helpful, and friendly! We had a few questions throughout but they were answered very quickly. And...
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Comment on agent fees
The fees were a bit high, and need too be stressed there is vat on top of their fee.
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“Fantastic agents who made my house sale exciting instead of ......”

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May 18,2017
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By: 'I'
May 18,2017
0 people found
this helpful
Fantastic agents who made my house sale exciting instead of stressful. I got very professional service from day one and couldn't recommend them enough! My house didn't even make it to the website before it was sold and i got my mortgage advice there as ...
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Comment on agent fees
Well worth the fees for the service i got.
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“I have been a landlord in the Crossgates/Whinmoor area ......”

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May 17,2017
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Helen
By: 'Milan'
May 17,2017
0 people found
this helpful
I have been a landlord in the Crossgates/Whinmoor area for a number of years and have always dealt with Helen Holdsworth previously from a letting agents and more recently Preston Baker. Helen has been my first point of contact and have always been impressed ...
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“When I sign up for this I understood the viewing ......”

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May 01,2017
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By: 'Pauline'
May 01,2017
0 people found
this helpful
When I sign up for this I understood the viewing would be under taken by them the second time around out of 19 viewing I did 14 had to push all the time to get reply I felt the service was not what I was promised...
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Comment on agent fees
Bad due to service
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“Terrible service. I arranged a viewing with them and nobody ......”

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Apr 24,2017
Minithumbdown
By: 'gem'
Apr 24,2017
0 people found
this helpful
Terrible service. I arranged a viewing with them and nobody from the estate agent turned up. The vendor didn't know anything about the viewing. I took half a day off work for this. This is unprofessional and i wouldn't use them. Nobody even apologised for ...
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“Terrible service. They over price houses just to get you ......”

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Mar 27,2017
Minithumbdown
By: 'Alfie'
Mar 27,2017
3 people found
this helpful
Terrible service. They over price houses just to get you on the market then offer you a gimmic launch that DOESN'T work. Didnt have one single viewing then had the audacity to tell me drop my price by 10k after one week. They over values ...
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Comment on agent fees
Massively over priced.
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“It's not often I leave a bad review but i ......”

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Mar 22,2017
Minithumbdown
By: 'Amy'
Mar 22,2017
1 people found
this helpful
It's not often I leave a bad review but i am going to today! Early yesterday evening I got home to find that I had no electricity downstairs. All of my appliances were off, so I couldn't cook, do washing, use the Internet/TV and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Regional Awards won by Preston Baker

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