X1 Sales and Lettings
4.5/5, 571 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
224 16 204 67 2 1 6 0 43 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Olivia Akers was very professional and helpful...”

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Sep 03,2021
Minithumbup
By: 'Amar Bukkasagaram'
Sep 03,2021
0 people found
this helpful
Olivia Akers was very professional and helpful. Very glad I could view the apartments I purchased during my short stay in UK. Thanks to Olivia for quickly coordinating with my tenants at such a short notice. I loved the views....
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By: Jake Nabi
Sep 13, 2021
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Hi Amar, Thank you for taking the time to leave such a great review! We are so pleased that you could view your apartments and loved the views - they are just fantastic aren't they? We will be sure to share your kind words with Olivia! Have a great week. Best wishes, X1 Lettings ...

“Management of Letting...”

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Aug 25,2021
Minithumbup
By: 'Valerie'
Aug 25,2021
0 people found
this helpful
As my main point of contact with X1, Abby has provided an excellent service in the management of the letting of my flat. She has, at all times, communicated promptly and has been meticulous in her attention to detail. In particular, she has kept me ...
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By: Jake Nabi
Sep 01, 2021
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Good morning Valerie, Thank you very much for taking the time to leave such a glowing review about Abby! We are so pleased to hear that she has found you new tenants and that you are happy with her service overall. Have a lovely day! Best wishes, X1 Lettings ...

“I am very pleased and feel secured to entrust......”

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Aug 25,2021
Minithumbup
By: 'WEI'
Aug 25,2021
0 people found
this helpful
I am very pleased and feel secured to entrust the management of my property in Manchester to X1 lettings especially I have an efficient staff, Abby Jones who is helping and managing it for me well. Well done. Thank you very much X1 Lettings and ...
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By: Jake Nabi
Sep 01, 2021
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Hello Wei, Thank you for taking the time to leave such fantastic feedback about Abby! We are so pleased to hear that you are happy with our service. Have a great day! Best wishes, X1 Lettings ...

“X1 Lettings have been great at fully managing......”

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Aug 25,2021
Minithumbup
Amy
By: 'Sunny'
Aug 25,2021
0 people found
this helpful
X1 Lettings have been great at fully managing my property. My personal experience of working with this agency has been nothing but positive - especially since Amy Mossop took over the account. Communication with her has been excellent, emails are always responded to promptly and ...
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By: Jake Nabi
Sep 01, 2021
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Hello Sunny, What a fabulous review! Thank you so much for sharing your kind words about Amy - she will be thrilled to hear this. We are so pleased that your experience has been extremely positive! Best wishes, X1 Lettings ...

“Harry has been very helpful in managing the l......”

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Aug 24,2021
Minithumbup
By: 'Sarah'
Aug 24,2021
0 people found
this helpful
Harry has been very helpful in managing the letting of our apartment and dealt with everything quickly and efficiently. Wouldn't hesitate to recommend X1 Lettings....
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By: Jake Nabi
Sep 01, 2021
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Good morning Sarah, Thank you so much for taking the time to leave us a review! This is fantastic to hear - we will be sure to share your kind words with Harry. Best wishes, X1 Lettings ...

“X1 Lettings has continuously providing excell......”

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Aug 23,2021
Minithumbup
By: 'Marisa'
Aug 23,2021
0 people found
this helpful
X1 Lettings has continuously providing excellent, reliable Accounting and Letting services to us. Mr Ali Hussain, especially, has been providing excellent letting services to us. He always gives immediate response and good arrangement for everything. We feel ease because of his all round services. We ...
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By: Jake Nabi
Aug 24, 2021
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Hello Marisa, Thank you so much for taking the time to leave us a review - this is really nice to hear. We will pass on your feedback to Ali! Best wishes, X1 Lettings ...

“Ali has been the best senior account manager ......”

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Aug 20,2021
Minithumbup
By: 'Marui'
Aug 20,2021
0 people found
this helpful
Ali has been the best senior account manager I have had with X1 lettings. His knowledge and work rate is something to be admired. I am looking to bring on more houses on with him. Again I cannot thank you enough for your hard work ...
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By: Jake Nabi
Aug 24, 2021
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Morning Marui, This is brilliant feedback about Ali! We are so pleased to hear this. We will be sure to share your kind words with him! Have a great week. Best wishes, X1 Lettings ...

“This 5 stars is purely for Robert McGowan- am......”

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Aug 20,2021
Minithumbup
Rob
By: 'leanne sweeney'
Aug 20,2021
0 people found
this helpful
This 5 stars is purely for Robert McGowan- amazing and so helpful! deserves pay rise. Above and beyond. no postcode...
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By: Jake Nabi
Aug 24, 2021
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Hello Leanne, Thank you for sharing your feedback about Robert with us - he will be thrilled to hear this. He certainly is a credit to the team! Best wishes, X1 Lettings ...

“All the staff were professional and helpful t......”

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Aug 19,2021
Minithumbup
By: 'Frank'
Aug 19,2021
0 people found
this helpful
All the staff were professional and helpful throughout the process of finding, screening and placing new tenants in our rented apartment. Communication was quick and efficient and X1 provided an excellent service....
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By: Jake Nabi
Aug 24, 2021
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Hello Frank, Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with our service! Best wishes, X1 Lettings ...

“Gemma Cozens provide me the best customer ser......”

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Aug 18,2021
Minithumbup
By: 'TOLGA'
Aug 18,2021
0 people found
this helpful
Gemma Cozens provide me the best customer service I've ever received. She is very responsive and will solve all the problems promptly. Thanks for everything Gemma ! You are the best....
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By: Jake Nabi
Aug 24, 2021
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Morning Tolga, Thank you for taking the time to share these lovely words about Gemma with us! She will be delighted to hear this. Have a fantastic week. Best wishes, X1 Lettings ...

“Good communication...”

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Aug 17,2021
Minithumbup
Amy
By: 'HOVEDOC'
Aug 17,2021
0 people found
this helpful
Good communication The essential requirements that I have of any type of managing agent are communications and timeliness. X1 Lettings and my contact (Amy) more than adequately fulfil these requirements in a professional manner allowing me to concentrate on the important things in life!...
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By: Jake Nabi
Aug 24, 2021
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Good morning, Thank you for taking the time to leave a review - this is wonderful to hear! We will be sure to share your kind words with Amy. Have a great week. Best wishes, X1 Lettings ...

“Gemma Cozens...”

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Aug 17,2021
Minithumbup
By: 'Isabella Poon'
Aug 17,2021
0 people found
this helpful
Gemma Cozens is my account manager of X1 Chapel street. She works very proactive with speedy feedback. I am glad to have her to manage my apartment....
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By: Jake Nabi
Aug 17, 2021
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Hello Isabella, Thank you for the lovely review about Gemma - she will be thrilled to hear this! Have a lovely week. Best wishes, X1 Lettings ...

“The viewing went amazing! Mary is super lovel......”

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Aug 17,2021
Minithumbdown
By: 'Megan'
Aug 17,2021
0 people found
this helpful
The viewing went amazing! Mary is super lovely and helpful, thank you again and the property is absolutely stunning and very modern...
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By: Jake Nabi
Aug 24, 2021
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Hi Megan, This is so lovely to hear! We are so pleased that you were happy with Mary's service and that you love your new home. Have a great week! Best wishes, X1 Lettings ...

“Very positive experience. Quick and objective......”

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Aug 16,2021
Minithumbup
By: 'Ric'
Aug 16,2021
0 people found
this helpful
Very positive experience. Quick and objective application process coupled with a ponctual and straight to the point flat/facilities viewing journey....
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By: Jake Nabi
Aug 17, 2021
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Hello Ric, Thank you very much for the kind words! We are really pleased to hear that you have had a positive experience and that you were happy with the application process. Have a great week! Best wishes, X1 Lettings ...

“I have been a tenant with x1 letting for over......”

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Aug 16,2021
Minithumbup
By: 'Sha121'
Aug 16,2021
0 people found
this helpful
I have been a tenant with x1 letting for over 5years now really good properties good maintenance team and brilliant staff in the office , Abbey was brilliant with me when needed definitely recommend x...
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By: Jake Nabi
Aug 17, 2021
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Hello, Thank you for taking the time to leave this review! This is brilliant to hear and we are so pleased that you would recommend us. Have a lovely week. Best wishes, X1 Lettings ...

“Excellent and proactice lettings management...”

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Aug 11,2021
Minithumbup
By: 'John'
Aug 11,2021
0 people found
this helpful
Abby and the team at X1 have provided a consistently excellent lettings management service for us over a number of years. They are proactive in their approach and leave us with peace of mind that our property is being managed professionally and ethically....
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By: Jake Nabi
Aug 17, 2021
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Hello John, This is wonderful to hear! We are so pleased to hear that you have always been happy with Abby and the wider team's service. We look forward to many more years to come! Best wishes, X1 Lettings ...

“Excellent Service, as someone who was booking......”

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Aug 11,2021
Minithumbup
By: 'James'
Aug 11,2021
0 people found
this helpful
Excellent Service, as someone who was booking a studio last minute, I thought it would be stressful and end up with something I was not happy with. But Ben from X1 helped me find the perfect studio, one I will be looking forward to living ...
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By: Jake Nabi
Aug 17, 2021
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Morning James, Thank you for this review! We are really pleased to hear that you were happy with Ben's service and we hope you enjoy living in your new perfect studio! Best wishes, X1 Lettings ...

“Harry is everything you want in a property ma......”

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Aug 11,2021
Minithumbup
By: 'Zoe Lloyd'
Aug 11,2021
0 people found
this helpful
Harry is everything you want in a property manager. He is a clear communicator, professional yet friendly, and always wants the best for his tenants. He made the property search an easy, really enjoyable process and we are so happy in our new home thanks ...
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By: Jake Nabi
Aug 17, 2021
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Hello Zoe, Thank you so much for this wonderful review about Harry. We are so pleased to hear that you are happy in your new home! Have a lovely week! Best wishes, X1 Lettings ...

“Very helpful and competitive...”

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Aug 10,2021
Minithumbup
Robert
By: 'R McKenna'
Aug 10,2021
0 people found
this helpful
Very helpful and Quick to respond to queries. Very competitive pricing. Dealt with all tenant queries without much hassle and the process of getting new tenants throughout covid went smoothly....
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By: Jake Nabi
Aug 17, 2021
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Hello Ross, Thank you for this review! We are so happy to hear that you are pleased with our service and pricing. Have a great week! Best wishes, X1 Lettings ...

“Harry is amazing. He has managed my property ......”

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Aug 09,2021
Minithumbup
By: 'Leanne'
Aug 09,2021
0 people found
this helpful
Harry is amazing. He has managed my property in Manchester for some time and the service he provides is flawless. He is incredibly efficient and responds to any queries immediately. He is knowledgeable and very professional. I would highly recommend Harry....
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By: Jake Nabi
Aug 13, 2021
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Hi Leanne, This is so lovely to hear! Thank you so much for taking the time to leave a review - we will be sure to share your comments with Harry. Have a fantastic weekend! Best wishes, X1 Lettings ...

“I was new to letting my property, and a littl......”

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Aug 09,2021
Minithumbup
By: 'Ben'
Aug 09,2021
0 people found
this helpful
I was new to letting my property, and a little worried about the process. The process is literally let Harry deal with it. I've sent him emails at 9pm on Friday and will have an answer by 9.30 the following Monday like clockwork. Would recommend X1 ...
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By: Jake Nabi
Aug 13, 2021
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Hello Ben, Thank you so much for taking the time to leave us some feedback. We are so pleased to hear that you are happy with Harry's service - he is a credit to the team! Have a great weekend. Best wishes, X1 Lettings ...

“Nice 1 Abby for always sorting me a tenant . ......”

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Aug 05,2021
Minithumbup
By: 'D L Spencer'
Aug 05,2021
0 people found
this helpful
Nice 1 Abby for always sorting me a tenant . Boss help and always replies even in evenings on text...
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By: Jake Nabi
Aug 09, 2021
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Hi Darren, Thank you for taking the time to leave Abby such a great review - she is so pleased with this! Have a great week. Best wishes, X1 Lettings ...

“Abby has always been prompt and proactive. Ve......”

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Aug 05,2021
Minithumbup
By: 'Prem'
Aug 05,2021
0 people found
this helpful
Abby has always been prompt and proactive. Very knowledgeable and always ready to help and sort out any problems. Her advice, when required, has been impartial. Thank you Abby....
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By: Jake Nabi
Aug 09, 2021
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Hello Prem, Thank you for taking the time to leave us a review. It is great to hear that you are pleased with Abby's service, we will be sure to share your feedback with her! Best wishes, X1 Lettings ...

“Harry is very professional, responsive and friendly!...”

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Aug 03,2021
Minithumbup
By: 'Benjamin D'
Aug 03,2021
0 people found
this helpful
Harry has been looking after our apartment in Manchester for the past couple of months and we have been very happy with the service provided. Harry is very professional and friendly in his approach. We have particularly appreciated how responsive and flexible he has been ...
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By: Jake Nabi
Aug 09, 2021
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Hello Benjamin, What a fantastic review - thank you so much for taking the time to share your feedback with us! It is great to hear that you are so happy with Harry's service. We will be sure to pass your comments over to him! Have a brilliant week. Best wishes, X1 Lettings ...

“Really great and professional service. The co......”

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Aug 02,2021
Minithumbup
By: 'Vish'
Aug 02,2021
0 people found
this helpful
Really great and professional service. The communication has been on point, queries have been answered thoroughly and promptly. Thank you...
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By: Jake Nabi
Aug 09, 2021
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Hello Vish, Thank you for this review - this is so great to hear and Olivia will be thrilled! Have a great week! Best wishes, X1 Lettings ...

“Amazing viewing experience with Mary at Michigan Point...”

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Aug 02,2021
Minithumbup
By: 'Angie'
Aug 02,2021
0 people found
this helpful
Mary Yuhanna has been really helpful and great. She is very professional and attentive to details. She is efficient in helping me to start the application process and super helpful trying to find a suitable apartment for our family. She has made things more smoother ...
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By: Jake Nabi
Aug 09, 2021
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Hello Angie, Thank you for taking the time to leave this review about Mary - we are so glad to hear that she made the whole process smoother for you! She will be very pleased to hear this. Have a great week! Best wishes, X1 Lettings ...

“Excellent professional service...”

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Jul 30,2021
Minithumbup
Amy
By: 'Neil'
Jul 30,2021
0 people found
this helpful
Excellent professional & timely service from Amy Mossop at X1. Everything is dealt with efficiently leaving me as a pure ‘hands-off’ investor....
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By: Jake Nabi
Aug 09, 2021
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Hello Neil, This is fantastic to hear - thank you! We will be sure to pass your feedback over to Amy. Have a great week. Best wishes, X1 Lettings ...

“Really happy with the X1 team with a special ......”

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Jul 28,2021
Minithumbup
Amy
By: 'Pamela'
Jul 28,2021
0 people found
this helpful
Really happy with the X1 team with a special mention for Amy Mossop. Team are efficient, polite, keep me updated and are very responsive to any enquiries or concerns I may have. I would definitely recommend them to any agent or landlord...
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By: Jake Nabi
Aug 09, 2021
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Hello Pamela, Thank you so much for your lovely review and for your comments about Amy. We will be sure to share these with her! Have a lovely week. Best wishes, X1 Lettings ...

“Thank you Kirstie for your prompt and profess......”

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Jul 18,2021
Minithumbup
By: 'T.O'
Jul 18,2021
0 people found
this helpful
Thank you Kirstie for your prompt and professional handling our move in process at the x1. I would recommend her any day....
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By: Jake Nabi
Jul 26, 2021
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Hello Tayo, Thank you for taking the time to leave us a review regarding your move-in process with Kirstie. We are so pleased to hear that you are happy with her service! Have a great week. Best wishes, X1 Lettings ...

“She helped us very well for the viewing and t......”

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Jul 16,2021
Minithumbdown
By: 'roshna'
Jul 16,2021
0 people found
this helpful
She helped us very well for the viewing and to provide application Her assistance was much satisfied and very happygo person Thanks to her assistance...
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By: Jake Nabi
Jul 26, 2021
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Hi Roshna, Thank you for taking the time to leave this review! It is great to hear that you are happy with our service. Have a lovely week. Best wishes, X1 Lettings ...

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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X1 Sales and Lettings