96% lettings valuation accuracy
95% lettings fee satisfaction
Our Colchester office covers a large area of North Essex stretching right across to the Suffolk borders. The Sales and Lettings departments deal with all types of properties from starter homes through the entire property spectrum right up to country estates.As part of an extensive branch network which spans ...
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Our Colchester office covers a large area of North Essex stretching right across to the Suffolk borders. The Sales and Lettings departments deal with all types of properties from starter homes through the entire property spectrum right up to country estates.
As part of an extensive branch network which spans across most of Essex and into Greater London, the teams at Colchester regularly receive enquiries not only from local people, but also an additional supply of buyers and tenants registered in other Beresfords branches further south of the county now looking to move further up north.
FREE VALUATIONS ARE AVAILABLE UPON REQUEST
As part of an extensive branch network which spans across most of Essex and into Greater London, the teams at Colchester regularly receive enquiries not only from local people, but also an additional supply of buyers and tenants registered in other Beresfords branches further south of the county now looking to move further up north.
FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Latest Reviews
20th May 2024
reviewed by 'Laura'
19th May 2024
reviewed by 'Landlady'
29th Apr 2024
reviewed by 'Michael Stapleton'
29th Apr 2024
reviewed by 'Simona'
4th Apr 2024
reviewed by 'Steven'
23rd Mar 2024
reviewed by 'Jacob Alexander'
Opening Hours
Address
Beresfords
145 High Street
Colchester
Essex
CO1 1PG
sell: 01206 764444 lett: 01206 763333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 95% | £600 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 51 | 4 | 53 | 9 | 82 | 2 | 67 | 4 | 7 | 2 |
Areas covered
- CO4 5
- CO1 1
- CO4 9
- CO1 2
- CO6 2
- CO2 0
- CO6 3
- CO2 7
- CO6 4
- CO2 9
- CO7 9
- CO3 0
- CO2 8
- CO3 3
- CO3 4
- CO4 0
- CO4 3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
May 15,2019
May 15,2019
1
people found
this helpful
this helpful
The way Beresfords treat there clients is disgraceful. *constantly telling lies and did could never remember the lie he told us a day before so his stories just got more muddled. We where in a chain our buyer was having some legal problems with a ...
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May 15, 2019
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Dear Steve, I am sorry to learn of your dissatisfaction with the services of our sales team. Having checked with our Colchester office, I have obtained your contact details and will email you directly to discuss your concerns further. Should you wish to contact me whilst I carry out an investigation, my email details are as follows: [email protected]
Alison Horsley, Customer Services Manager. ...
Apr 18,2019
Apr 18,2019
6
people found
this helpful
this helpful
It's was nice experience working with Beresfords team members. They are very friendly, professional and was trying their best to meet all of my requirements. Thank you so much!...
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Comment on agent fees
Very polite, helpful, professional, responsive and friendly at the same time. I was very lucky for having opportunity to work with Lewis!!
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Apr 08,2019
Apr 08,2019
7
people found
this helpful
this helpful
We found Beresfords to be very professional especially Nick Webber and his team. He has made the selling of our house plain sailing....
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Comment on agent fees
I think estate agents as a whole are very expensive.
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Apr 10, 2019
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Thank you very much for the 5 star review. Nick and his team at our Colchester office pride themselves on delivering the best possible customer care and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...
Mar 26,2019
Mar 26,2019
6
people found
this helpful
this helpful
Lewis worked so diligently on our behalf we would gladly recommend him personally to any friends and family. Top lad!...
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Mar 27, 2019
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Dear Becky and George, Thank you for your 5 star review. Lewis at our Colchester office is committed to delivering the best possible customer service and will very much appreciate your kind comments. Thank you for the recommendation. Alison Horsley, Customer Services Manager. ...
Mar 18,2019
Mar 18,2019
7
people found
this helpful
this helpful
Having never rented a property before it seemed a bit daunting, but Tessa was very understanding and made the process simple to understand. The process was swift and uncomplicated and I was updated throughout. Excellent communication and fantastic overall service!...
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Comment on agent fees
Reasonable compared to others
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Mar 22, 2019
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Dear Adam nThank you for posting your positive review on the service you have received from our lettings team at Colchester and in particular your reference to the manager of the branch Tessa. I will pass on your kind words. ...
Mar 13,2019
Mar 13,2019
6
people found
this helpful
this helpful
Excellent service from Beresford Colchester. All the staff were extremely useful and helpful, especially Lewis and Alex.They ensured a smooth and quick property sales for us. Thank you very much!!!!...
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Comment on agent fees
Good
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Mar 15, 2019
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Dear Kamila, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by Alex and Lewis in our Colchester office and will pass your kind comments on to them. Alison Horsley, Customer Services Manager. ...
Jan 29,2019
Jan 29,2019
6
people found
this helpful
this helpful
From the first day when I contacted Beresfords and spoke to Dominique, she has honestly been a massive help and made this whole proscess so much easier than we thought it was going to be. It's always seemed she had a our best interest at ...
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Jan 29, 2019
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Dear Matthew. I am very happy to read your review on the service you have received from our Colchester Lettings Office and I am sure that Dominique will be very happy with your comments and your 5 star award ...
Jan 06,2019
Jan 06,2019
15
people found
this helpful
this helpful
Yet again and excellent service from Beresford, Alex and his team secured a sale on my property within 48hrs of going live, and the rest sailed through hassle free.
Thanks...
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Comment on agent fees
communication was fantastic
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Dec 03,2018
Dec 03,2018
7
people found
this helpful
this helpful
Based on my requirements, Dominique emailed me a property that met my needs. I knew instantly it was perfect and requersted a viewing. I ended up having a viewing that evening and confirmed that day that I would like to take the property for rental. ...
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Comment on agent fees
Fees are as expected and fair.
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Dec 05, 2018
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Dear Samantha,
Thank you for posting your review and awarding our lettings team at Colchester with 5 stars and such positive feedback which is always good to read. I will pass on to the team your kind words and thanks again. ...
Nov 27,2018
Nov 27,2018
2
people found
this helpful
this helpful
Very not happy with the service I received while letting my flat out. Will not be using these agents again and would not recommend to other landlords. These guys will only have time to get you to sign their terms and to value, everything else- ...
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Comment on agent fees
Asked for a fee reduction on my last email but the question was absolutely avoided
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Dec 04, 2018
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(1)
Thank you for providing feedback regarding your recent experience when dealing with our company. Naturally I was disappointed to read some of your comments and as a result asked the relevant Branch Manager at Colchester to investigate further. Subsequently I understand that she has now spoken to you directly and resolved this matter to your satisfaction. Should this not be the case then please email me personally via [email protected] ...
Oct 20,2018
Oct 20,2018
5
people found
this helpful
this helpful
Dominique was incredibly friendly and thorough, and made the entire process, from viewing our new flat to signing the contracts, enjoyable and stress-free.
All staff contacted at Beresfords were helpful and quick to respond to any emails/calls we had....
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Comment on agent fees
Fair
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Oct 25, 2018
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Dear Ryan and Joe,
I just wanted to thank for your review and it is good to read that you had a very positive experience in dealing with our lettings team at Colchester and in particular Dominique and I will pass on your comments to her. I am sure she will be very happy with your kind words. ...
Oct 04,2018
Oct 04,2018
5
people found
this helpful
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
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Oct 04,2018
Oct 04,2018
6
people found
this helpful
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
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Sep 07,2018
Sep 07,2018
6
people found
this helpful
this helpful
Very quick and pleasant experience with Beresfords. All the staff were extremely useful and helpful, especially Lorna and Alex. Joe, Nick and Paul were also very helpful and ensured a smooth and quick property purchase for us. Thanks so much!!...
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Comment on agent fees
Good
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Sep 06,2018
Sep 06,2018
6
people found
this helpful
this helpful
Thank you so much to Lorna who started with perfecting the pictures of our home and putting 100% effort into gaining viewings.
Whilst the property was on the market Lorna gave us great advice and tips on how to present the property at its best.
Really ...
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Comment on agent fees
More than reasonable.
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Sep 05,2018
Sep 05,2018
5
people found
this helpful
this helpful
Easy experience overall. Andy and Caroline were attentive and helped us through the letting process. Would use beresfords again. Luke...
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Comment on agent fees
Fees were about middle of the range we found.
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Sep 18, 2018
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Dear Luke
I just wanted to take the time to thank you for the recent review that you took the time to write in relation to the service that you received from Andy and Caroline at our Colchester Lettings office. ...
Aug 28,2018
Aug 28,2018
4
people found
this helpful
this helpful
Massive thank you to both Lorna and Joe! Fantastic service! Not one negative thing to say.
Made the process as simple as can be always at the end of the phone for advice and always call you back when they say they will. Nothing is ...
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Comment on agent fees
Good
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Aug 28,2018
Aug 28,2018
4
people found
this helpful
this helpful
Professional service, polite and courteous at every interaction. Beautiful colour brochure produced for our home along with clear description, all of which helped to get us sold, thank you ! I will always highly recommend Beresfords in the future....
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Comment on agent fees
Extremely competitive.
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Jun 27,2018
Jun 27,2018
4
people found
this helpful
this helpful
Quick listing, great agent, sold for full asking price, easy viewings, couldnt have asked for anymore, house was pictured brilliantly great advice given...
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Comment on agent fees
Great
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May 31,2018
May 31,2018
4
people found
this helpful
this helpful
Both of these members of staff were extremely professional. Andrew was very honest about the property, which was refreshing and well appreciated. Sam was very good at communicating with us. Thanks to them both, and to Caroline....
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Jun 08, 2018
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Dear Bryn
Thank you for taking the time to post a review on the service you have received from our team at Colchester. I am glad that you found our service professional and I am sure that the team including Sam, Andrew and Caroline will be really pleased with your 5 star award. ...
May 31,2018
May 31,2018
5
people found
this helpful
this helpful
We have had nothing but brilliant service from Lorna throughout our whole experience with selling our house.
She is very quick and efficient. She was there in the morning taking the pictures and that afternoon our house had gone live.
We highly recommend Lorna!!!!
Thankyou ...
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Comment on agent fees
The Fee's for this agent were excellent.
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May 04,2018
May 04,2018
5
people found
this helpful
this helpful
Service from Bereford Colchester has been brilliant. We had a lot of people through the door and keep me up to date with everything going on without being pushy. Nick who originally came to value our house, was knowledgeable and gave us some helpful tips, ...
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Comment on agent fees
Yes, fees were competitive and he beat someone else’s rate offered to me.
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Apr 29,2018
Apr 29,2018
5
people found
this helpful
this helpful
Trying to find a new home can be extremely stressful but the staff we had contact with are Very professional, friendly and helpful.
Thank you...
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May 23, 2018
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Dear Chris and Penny.
Thank you for taking the time to post your review on the service you have received from our Colchester Lettings team. Customer feedback is very important to everyone and I am really happy to receive your 5 star rating. ...
Apr 16,2018
Apr 16,2018
5
people found
this helpful
this helpful
Lorna came around to value our property and was amazing, she provided lots of information about the local area, signed us up to receive alerts on properties in the area we are relocating to as well as providing excellent advice on how to market our ...
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Comment on agent fees
Very competitive
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Apr 11,2018
Apr 11,2018
4
people found
this helpful
this helpful
The agent was very good and carried out her role to a very high standard
I was made to feel very at ease with the whole experience...
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Comment on agent fees
Good
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Apr 05,2018
Apr 05,2018
5
people found
this helpful
this helpful
Extremely happy with the service from Lorna.
She is very professional and has gone over and above to help us....
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Comment on agent fees
Happy with our fee.
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Feb 22,2018
Feb 22,2018
4
people found
this helpful
this helpful
As this was my first time renting a property, I wasnt too knowledgable on everything but Sam was there to explain everything we asked and needed to know.
He was very profressional and the process was very smooth and there was no hassle when dealing ...
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Feb 23, 2018
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Dear Jack.
I wanted to take the time to thank you personally for your very kind words in relation to the service you have received recently from our Colchester lettings office. I am sure that Sam will be very happy to read that you have awarded him 5 stars. ...
Feb 07,2018
Feb 07,2018
7
people found
this helpful
this helpful
We followed Lorna when she moved from another local agent as we felt she was very professional and really put her heart into selling our apartment. Using an independent agency we feel we get a more personal and flexible service at a realistic cost. Beresfords ...
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Comment on agent fees
The fees were the best quoted from a selection of six agencies and were very good.
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Jan 06,2018
Jan 06,2018
5
people found
this helpful
this helpful
A very friendly approach from Nick, we would highly recommend Nick and this branch! Excellent customer service from the moment we popped in branch, to our appointment. Thank you...
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Jan 04,2018
Jan 04,2018
6
people found
this helpful
this helpful
Our property was listed the very next day and also sold very quickly
Great communications from all staff involved
Lorna got some excellent pictures and our listing looked great
All staff very friendly and a thorough job from start to finish
Nick was very pleasant ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:50 PM 08/02/2019 by allAgents
Awards won by Beresfords, Colchester CO1 1PG
-
2023
Best Letting Agent in Colchester
-
2023
Best Estate Agent in Colchester
-
2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
-
2021
Best Estate Agent in Colchester
-
2021
Best Estate Agent in CO1
-
2021
Best Letting Agent in Colchester
-
2021
Best Letting Agent in CO1
