99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ...
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Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
Latest Reviews
View all Reviews 217
30th Apr 2024
reviewed by 'Mrs'
25th Feb 2024
reviewed by 'The Clarke Clan'
18th Jan 2024
reviewed by 'Paul'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £79,000 | £2,100,000 |
| Lettings | 93% | 95% | £495 | £9,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 6 | 1 | 141 | 5 | 42 | 3 | 3 | 1 |
Areas covered
- Brownlow
- Congleton
- ST7
- CW12
- Biddulph
- ST8
- Scholar Green
- Gillow Heath
- Mow Cop
- Hulme Walfield
- Somerford
- Eaton
Address
2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Dec 05,2017
Dec 05,2017
0
people found
this helpful
this helpful
Amelia was efficient, professional, helpful and extreemley friendly in what turned out to be a very stressful move. The other Estate Agents and Solicitors were unhelpful and washed their hands of any issues. Amelia was prepared to go the extra mile to ensure the move ...
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Comment on agent fees
Excellent
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Oct 13,2017
Oct 13,2017
0
people found
this helpful
this helpful
All staff are thorough, competent, efficient, professional and polite.
We have been using agents in North Staffs / South Cheshire for over 20 years, and I genuinely have tried to thing of a negative comment about Timothy A Brown agents - and I cannot think of one....
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Comment on agent fees
We're happy with the fee
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Oct 12,2017
Oct 12,2017
0
people found
this helpful
this helpful
Great service as always, kept me up to date with the information I needed when I needed it. We were on a tight deadline with our on-going purchase being linked to a new build property and everything happened in a timely and efficient manner. Thank ...
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Comment on agent fees
Good
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Yes
Oct 03,2017
Oct 03,2017
0
people found
this helpful
this helpful
From the valuation to the offer at asking price and through to the successful completion of the sale, the team at Timothy A Brown kept us fully updated and ensured the solicitors at both ends were on top of all the paperwork to ensure a ...
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Comment on agent fees
Very reasonable fees, you see the offers for internet based agents but for me real people in an office I can visit, is valued much more than saving a few pounds.
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Sep 26,2017
Sep 26,2017
0
people found
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I would highly recommend Timothy A Brown estate agents for selling a house. The valuation was fair and explained, and they were always helpful. They setup viewings quickly and then coordinated between the conveyancing solicitors to keep the sale moving. They took a lot of ...
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Comment on agent fees
The agents fees were favourable compared to anywhere else and they earned their money, and meant that I was not having to waste my time and chase things.
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Sep 11,2017
Sep 11,2017
0
people found
this helpful
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Great service all round, right from the first phone call requesting a visit to value our home.
Sion came and was lovely, very friendly and we were instantly at ease. He explained the process well and left us in no doubt we wished to continue ...
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Comment on agent fees
Standard set fee- what we were expecting. No hidden charges.
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Sep 01,2017
Sep 01,2017
0
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this helpful
this helpful
Have purchased and sold property using this agent on several occasions. Given excellent advice at onset and fully informed throughout....
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Comment on agent fees
Considerably lower than one local agent and equivalent to or slightly lower than other local agents. Good deal for excellent service
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Aug 30,2017
Aug 30,2017
0
people found
this helpful
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It doesn't matter how good your tenant is, situations will arise out of nowhere that can potentially cause unwanted stress. A good Agency is worth every penny that they charge for carrying out their Service. In this respect, Timothy A Brown have proved to be ...
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Comment on agent fees
Their fees, for the service provided, are extremely cheap!
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Aug 30,2017
Aug 30,2017
0
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Tom was very polite and respectful of the property and realistic about the valuation. The paperwork was accurate and extensive...
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Comment on agent fees
High.
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Yes
Aug 30,2017
Aug 30,2017
0
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Excellent service and I have always been dealt with promptly and in a professional manner by all whom I have spoken to....
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Comment on agent fees
Reasonable
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Yes
Aug 30,2017
Aug 30,2017
0
people found
this helpful
this helpful
I found the overall service from Timothy A Brown in Congleton very good.
All the staff were always polite and helpful.The phone is answered promptly and professionally.
I am very happy with the service I received.
Thank you,....
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Comment on agent fees
Accdeptable
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Yes
Aug 09,2017
Aug 09,2017
0
people found
this helpful
this helpful
Very well managed office. They provided a full service and we never had to chase for anything. All of the staff we used were extremely helpful, professional and efficient....
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Comment on agent fees
Typical of an office based agent, that is, expensive, but we felt that they got a good result for us and gave good value for the money.
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Aug 08,2017
Aug 08,2017
0
people found
this helpful
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Amelia was always positive even in difficult circumstances and understanding. She always communicated everything and I know she did everything she could. I would like to say a big thank you!...
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Jul 28,2017
Jul 28,2017
0
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this helpful
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Very helpful and communicated well. Found they always responded quickly with queries and supported difficulties along the way. A good team...
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Comment on agent fees
Good
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Yes
Jul 06,2017
Jul 06,2017
0
people found
this helpful
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I have used both the rental and sales side of Timothy A Brown Estate Agents. They have always been easily contactable and pleasant on all contacts. Emails and phone calls are answered promptly. I have been kept up to date at all stages over the ...
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May 18,2017
May 18,2017
0
people found
this helpful
this helpful
Both Tom and Amelia have been extremely helpful always called back when asked, explained everything well. I would recommend Timothy A Brown...
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Comment on agent fees
Very good
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Yes
Apr 28,2017
Apr 28,2017
0
people found
this helpful
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Great service, trustworthy and efficient. Really liked working with this estate agent in letting my house securely over 10 years....
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Comment on agent fees
Good.
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Yes
Apr 27,2017
Apr 27,2017
0
people found
this helpful
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I have always used Timothy Brown to let my properties and would not consider using anyone else. I have always received excellent service; the whole team is extremely helpful and professional. I would recommend 100%!...
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Comment on agent fees
I have found the fees to be fair.
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Apr 27,2017
Apr 27,2017
0
people found
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The Staff are so so good from the young lady taking your phone messages to the ever efficient Amelia.So helpful in every aspect
of the buying of our new home.While sitting waiting for the keys a truly pleasant experience of the day thank ...
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Apr 27,2017
Apr 27,2017
0
people found
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Excellent service throughout our sale and purchase, could not have asked for more. They were there for us at every step and we always got to speak to someone when needed, regular updates were received, all in all a very smooth transaction....
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Comment on agent fees
Exceptional.
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Apr 20,2017
Apr 20,2017
0
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Excellent service from start to finish .Friendly and courteous staff. Kept us in touch with running situation. Professional and timely advice....
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Comment on agent fees
Good, willing to adapt
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Mar 16,2017
Mar 16,2017
0
people found
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All the staff involved were professional and cheerful throughout the process. We would well recommend this agent to anyone as nothing was too much trouble, including cleaning the cat litter up when we were away one weekend!...
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Comment on agent fees
Reasonable compared with other agents
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Mar 16, 2017
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(1)
Thank you so much for your feedback, we really appreciate it and it was a pleasure to work with you. Wishing you every happiness in your new home ...
Feb 24,2017
Feb 24,2017
0
people found
this helpful
this helpful
Very pleased with the service I received from Timothy A Brown as a purchaser. They kept in contact throughout the process to help keep things moving along as they should be....
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Comment on agent fees
Not applicable, buyer
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Yes
Feb 23,2017
Feb 23,2017
0
people found
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Very professional approach at all times. I had confidence in their overall handling of my sale and was kept regularly up to date with developments. Would certainly recommend them....
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Comment on agent fees
Very reasonable
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Yes
Feb 23, 2017
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(1)
Thank you for your feedback, which is great to hear. We are so pleased that you were happy with our service and if we can be of any assistance in the future then please do not hesitate to contact us. ...
Jan 23,2017
Jan 23,2017
0
people found
this helpful
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The service received from the Timothy Brown team has been first class. Professional, knowledgeable and very helpful from day 1. Amelia and Katie in particular went above and beyond on a number of occasions to ensure a smooth transition into our new home! Wouldn't ever consider ...
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Comment on agent fees
Very good, superb value for money!
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Jan 13,2017
Jan 13,2017
0
people found
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Excellent customer service, nothing is to much trouble all the team give 100%. Genuine, reliable and have the right attitude....
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Comment on agent fees
Tom Brown is a very professional guy and this follows through to his team.
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Dec 20,2016
Dec 20,2016
0
people found
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Amelia was fantastic in arranging viewings, keeping me constantly updated with solicitors, replying to queries I had promptly. A pleasure. thank you....
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Comment on agent fees
Good. Competitive compared to other agents in the area
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Nov 29,2016
Nov 29,2016
0
people found
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We put Katie and Judith as staff to review but truth is we dealt with Katie for the viewing and almost everyone on the lettings team and everyone was friendly and helpful! The whole process was quick, easy and stress free. We love our new ...
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Nov 16,2016
Nov 16,2016
0
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Very good experience with this estate agents we were kept up to date throughout the process and would recommend this estate agents...
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Nov 04,2016
Nov 04,2016
0
people found
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Katie handled the initial interaction with the prospective buyers and we were very pleased with her advice, feedback and final price achieved. Subsequent to this other members of the team also offered advice and again we appreciated their professional and prompt feedback...
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Comment on agent fees
There are probably cheaper agents on the market but I think you get what you pay for. Browns remain competitive and provide an excellent service
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Last updated at 9:34 AM 15/03/2016 by allAgents
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Best Estate Agent in Congleton 
