100% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Rice & Roman is a sales and lettings agency focused on retirement living.Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.These requirements come from a section of society branded as ...
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Rice & Roman is a sales and lettings agency focused on retirement living.
Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.
These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive audience and to do it efficiently. Experience has taught us that to label every retiree as looking for the same thing is foolish and incorrect however, there is a commonality in the required features that the vast majority are looking for and this commonality has steered us towards particular property types and developments.
Our approach to agency is made unique by the needs, wants and circumstances of a growing section of the market looking to buy, rent, sell and let properties.
These requirements come from a section of society branded as retirees albeit at varying ages and for many different reasons. This sector has influenced the way that we look to market and advertise properties in order to achieve the greatest exposure, to a captive audience and to do it efficiently. Experience has taught us that to label every retiree as looking for the same thing is foolish and incorrect however, there is a commonality in the required features that the vast majority are looking for and this commonality has steered us towards particular property types and developments.
Latest Reviews
View all Reviews 218
5th May 2024
reviewed by 'Maria'
2nd May 2024
reviewed by 'Teresa'
4th Apr 2024
reviewed by 'Louise - The Homemover Specialist'
11th Mar 2024
reviewed by 'Stephen'
6th Mar 2024
reviewed by 'Denise'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £75,000 | £3,000,000 |
| Lettings | 100% | 99% | £850 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 17 | 0 | 95 | 3 | 78 | 2 | 9 | 2 |
Areas covered
- KT1
- KT2
- KT3
- KT6
- KT10
- KT12
- KT13
- KT14
- TW11
Address
46 High Street
Esher
Surrey
KT10 9QY
01372 700196
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Apr 01,2016
Apr 01,2016
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We have no hesitation in recommending this firm. Josh ,supported by Tom,was involved in supporting a problematic client beset by a series of serious health problems and was always prepared to go the extra mile. His patience and commitment over what became a protracted ...
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good
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Mar 07,2016
Mar 07,2016
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Thank you to Josh at Rice and Roman for the fantastic support you gave us during the purchase of a flat for my mother. It was a stressful time for us so all your help and understanding was very much appreciated. We would be very ...
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N/A
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Feb 13,2016
Feb 13,2016
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Rice & Roman provided my aged and frail parents a very through and professional service. Our experience was from the buyers perspective and throughout R&R put my parents at ease with what was, for them ,a potentially difficult and stressful process of moving to a ...
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Comment on agent fees
We were buyers so this was not applicable.
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Feb 10,2016
Feb 10,2016
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I just wanted to lodge my complete satisfaction experienced using this letting agent. I was in the situation where I had to assist a family friend with finding a rented flat at very short notice. Within one week, thanks to Joshua Rice and his company ...
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Comment on agent fees
All fees were very fair in view of the input by the agents.
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Feb 04,2016
Feb 04,2016
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Rice and Roman sold my mother's flat in Esher. Unlike the other agents I spoke to they presented a well considered valuation based on prices achieved elsewhere in the block with an uplift for inflation to suit market conditions. Their valuation was the highest provided ...
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Comment on agent fees
Very fair for the work they did.
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Jan 29,2016
Jan 29,2016
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I found Tom very helpful.both in his availability to allow me to gain access to my intended purchase and his persistence in pushing the sale forward especially when matters slowed up. He always kept me in the picture as to overall progress...
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Comment on agent fees
N/A (handling my purchase)
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Jan 27,2016
Jan 27,2016
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Joshua and Tom sold my mothers apartment in Esher very successfully and achieved the asking price, which was very impressive since they actually valued it above what the family thought it's current market dictated.
As often with probate sales things can take months but they ...
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Comment on agent fees
Standard fees
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Jan 27,2016
Jan 27,2016
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By far the best valuation and within 2 weeks we had an offer for the full asking price. Extremely competent and professional....
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Comment on agent fees
Slightly higher than normal but well worth it.
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Jan 21,2016
Jan 21,2016
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Very impressed by the professional and helpful way in which Josh and Tom handled the sale of my mother's sheltered flat. It sold quickly at a good price and we were kept fully informed all the time....
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Comment on agent fees
Fine.
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Dec 16,2015
Dec 16,2015
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We were most impressed by the service provided by Joshua at Rice and Roman during 2015. Our first encounter was when we requested a no obligation valuation of my mother's flat. Not only were we quickly provided with a figure but also it was supported by ...
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Comment on agent fees
There is not much choice in this. They were comparable with the current market. We got good service.
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Dec 03,2015
Dec 03,2015
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Both Josh and Tom was involved in selling my flat, they were extremely helpful,courteous, and kept me informed at all times. The whole procedure went very well, and the sale went through within two months,. I would recommend this company without hesitation....
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Oct 21,2015
Oct 21,2015
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Josh was excellent from the word go in sending us details of suitable properties for my parents to look at. Viewing was no problem, firstly by myself and then with my parents. He was honest and up front from the word go and kept us ...
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Oct 16,2015
Oct 16,2015
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Josh and Tom provided a very professional, efficient and caring service. They already had a list of potential purchasers and the property was sold in a week achieving a higher price than the "on market value". The sale went through very smoothly and being a ...
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Oct 03,2015
Oct 03,2015
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We had 3 valuations for my mother's flat: two from local general estate agents and another, with the highest valuation by a considerable margin, from Rice and Roman. Unlike the other agents, Rice and Roman gave a detailed rationale for thei valuation, based on comparisons with ...
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Comment on agent fees
see above
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Sep 19,2015
Sep 19,2015
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Josh and Tom were both really patient, sensitive and supportive in handling what was quite a difficult move for my mother. The flowers which they gave her when she moved In, made her day....
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Comment on agent fees
N/A as we only purchased
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Sep 02,2015
Sep 02,2015
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Rice and Roman were brilliant!! Had my mum moved in really quickly with minimal fuss. Josh inparticular was extremely helpful and thorough....
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“Extremely helpful and professional attitude. Great customer service, highly recommended. ......”
Jul 24,2015
Jul 24,2015
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Extremely helpful and professional attitude. Great customer service, highly recommended. Joshua showed me several properties for my mother and was honest and informative....
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Jul 20,2015
Jul 20,2015
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Josh and Tom both dealt with the sale of my Fathers flat in walton on Thames and the service from both of them was excellent. Communication and contact on a regular basis was very good and it was never a problem to chase up either ...
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Jul 15,2015
Jul 15,2015
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The property was effectively a new build. Rice & Roman researched the market well, advised on pricing, prepared good marketing material, assessed the potential buyers, advised us well, and kept us informed on a weekly basis. Always helpful and professional, and willing to help sort out ...
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Comment on agent fees
The fees were very competitive.
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Jun 22,2015
Jun 22,2015
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Dear Josh and Tom
Thank you for all your work to achieve a successful sale. Your specialist knowledge, professionalism and friendly and attentive manner was invaluable.
Colin and Christine...
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May 29,2015
May 29,2015
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I was very impressed with the friendly and professional service provided by Rice & Roman. Josh and Tom are very knowledgeable about the market and potential buyers. They produced an excellent property brochure for my mother's flat with good photographs. Following each viewing I received feedback ...
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May 25,2015
May 25,2015
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We put my mother's flat on the market in October 2014 and it was sold at full asking price before Christmas. The service was excellent and the duo ensured that the transaction went through very smoothly. Both agents had good knowledge of the property and facilities ...
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May 22,2015
May 22,2015
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I found Joshua to be extremely polite, professional and courteous from first contact right up to the completion date. He was refreshingly honest, handled our purchase very professionally and his communication throughout the whole process was exceptional. I have dealt with many estate agents over ...
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May 19,2015
May 19,2015
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Excellent service from Josh at Rice and Roman when Buying a retirement flat for my parents use. He was willing to assist with viewings at short notice and was very helpful and knowledgable on all aspects. Josh was very good at keeping in touch, both ...
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May 15,2015
May 15,2015
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Excellent service from a knowledgeable team with a real personal touch. Very efficient and would not hesitate to use them again. These guys are specialists in what they do...
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May 15,2015
May 15,2015
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Rice and Roman struck a happy balance , offering a high standard of professional service, combined with a caring touch at a difficult time during the sale of my mother's flat. I would thoroughly recommend them. They were helpful, supportive and went the extra mile to ...
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May 14,2015
May 14,2015
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Thomas Roman was sensitive to our unusual circumstances when we initially started looking at retirement properties for my parents. Despite the potential issues, we were treated as any other potential client. When the inevitable issues arose, Joshua was transparent about his concerns but also very ...
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May 14,2015
May 14,2015
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I used to be an estate agent in my profession so I am a very tough taskmaster! It's not often that I am this complimentary but I would have no hesitation in recommending Rice and Roman. Before my father's flat was officially on the market, ...
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See above
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May 14,2015
May 14,2015
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Both Josh and Tom are conscientious above and beyond the call of duty. They are reliable, very pleasant to deal with and respond quickly to any message or query left for them - all in all, a delight to work with and, without hesitation, we ...
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May 08,2015
May 08,2015
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I was exceptionally pleased with the service I received from Rice and Roman. Their valuation was spot on and the sales brochure for our property was excellent and beautifully produced. We had a good number of viewings and after each one we were given detailed ...
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Joshua Rice
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Thomas
(63)
Tom
(43)
Joanna
Grant
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Claire
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
As an independent estate agency, we are
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
[email protected] or [email protected] or call
01372700196 stating the nature of your complaint.
Last updated at 9:47 AM 18/10/2019 by allAgents
committed to customer service and should anyone feel that they have not
been dealt with correctly / fairly, please e-mail
[email protected] or [email protected] or call
01372700196 stating the nature of your complaint.
Best Letting Agent in Esher 
