95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ...
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Portico
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Sean
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Mark
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Marc
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David
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Rashad
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Mikeala
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Spencer
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Daniel
(52)
Daniel
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Bilal
(27)
Gokhan
(26)
Andrew
(22)
Ivett
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Michelle
(18)
Ed
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Flora
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Adam
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becky
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Matthew
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Mike
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Leah
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Latest Reviews
View all Reviews 2972
10th Apr 2024
reviewed by 'Mario'
28th Nov 2023
reviewed by 'Fato'
27th Sep 2023
reviewed by 'Alexis'
21st Aug 2023
reviewed by 'Maxim'
4th Aug 2023
reviewed by 'Patrick'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £40,000 | £16,000,000 |
| Lettings | 90% | 81% | £290 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 637 | 17 | 1047 | 192 | 526 | 5 | 439 | 5 | 75 | 29 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
No Properties
Jan 24,2019
Jan 24,2019
0
people found
this helpful
this helpful
Flora made it easy for us to move in. Very friendly and very helpful. Moving to a new property and all the paperwork associated is normally a very stressful process...
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Jan 24,2019
Jan 24,2019
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Ivett is very professional and is such a nice lady. She kindly offered help when my first offer was not accepted. Then the whole letting process was quick, smooth, and enjoyable. The flat I got is even better than the first one! I would recommend ...
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Comment on agent fees
Fair
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Jan 17,2019
Jan 17,2019
6
people found
this helpful
this helpful
We bought via Portico Leyton. Having dealt with multiple agents in the area for months, it was as pleasant as possible buying a house could be! Michelle was in particular brilliant, in terms of her diligence with pushing the sale through, as well as dealing ...
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N/a
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Jan 17,2019
Jan 17,2019
1
people found
this helpful
this helpful
Claire Fernandez and Daniel Cantle have been so helpful in the search for our new home! From start to finish my partner and I were offered the right amount of support. We will definetely recommend Portico to anyone searching for a good and reliable Estate ...
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Jan 13,2019
Jan 13,2019
7
people found
this helpful
this helpful
Gokhan has been an absolute pleasure to work with. Moving house can feel quite stressful, but Gokhan has gone out of his way at every turn to make the experience as smooth and enjoyable as possible. He is warm, friendly, extremely professional and has applied ...
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Comment on agent fees
The fees seem reasonable for the service provided.
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Jan 03,2019
Jan 03,2019
6
people found
this helpful
this helpful
Brilliant communication and helpful service from Portico, who made the sale of our flat much easier than anticipated! Helpful advice and tailored to what we needed....
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Comment on agent fees
reasonable
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Yes
Jan 03,2019
Jan 03,2019
10
people found
this helpful
this helpful
Staff very helpful, very thoughtful and quick to answer any of our questions. Overall, I would recommend this branch to anyone who's looking for a new place to live....
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Comment on agent fees
Good
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Jan 03,2019
Jan 03,2019
11
people found
this helpful
this helpful
Both Marc and Gokhan replied to all our e-mails answering our questions very quickly and we felt, from the very beginning, that we could trust this agency....
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Comment on agent fees
The agency fees were not as expensive as we thought they would be.
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Jan 03,2019
Jan 03,2019
0
people found
this helpful
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On the experience of finding new houses in London can be pretty difficult in time when you don't have the right support from a great team and a great agencie.
P³rtico helped us with everything need it and wand the agends was always there ...
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Comment on agent fees
Good
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Yes
Jan 03,2019
Jan 03,2019
10
people found
this helpful
this helpful
All team was very supportive and quick on answering our questions. The process was quite easy and the team easily arranged alternatives to overcome certain difficulties we had....
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Dec 23,2018
Dec 23,2018
10
people found
this helpful
this helpful
I found my experience at portico very helpful. The estate agents call you when they have relevant infomation, I found renting flat through them recommending a place, not on a website directly. The whole process was very quick and I didn't feel that anything was ...
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Comment on agent fees
good
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Yes
Dec 21,2018
Dec 21,2018
0
people found
this helpful
this helpful
Daniel cantle and David Epsom went above and beyond the usual service to ensure my house sale was completed. I cannot recommend them highly enough.
They maintained professionalism at all times throughout a very complicated complex sale....
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Dec 14,2018
Dec 14,2018
0
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Very very happy with the service Portico Ilford provided. Ms Nina K and Mr Christos A didn't only find me a suitable tenant for my property they also kept me updated along the way with viewing feedback and once the tenant was found Mr Christos ...
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Comment on agent fees
Good
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Yes
Dec 11,2018
Dec 11,2018
2
people found
this helpful
this helpful
Portico have been the worse lettings management company I've ever experienced in 10 years of renting in London. Here are a few reasons why:
No inventory when checking in, despite requesting. On check out, they produce the previous tenants inventory from 3 years ago and tried to ...
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Comment on agent fees
More transparent on where the fee's are being spent as it clearly isn't on competent staff.
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Nov 30,2018
Nov 30,2018
1
people found
this helpful
this helpful
Horrendous experience.
There service is slow, they do not respond to emails. Two months after moving out I am still waiting for my deposit to be returned. They don't seem to care in the slightest about the people who rent through them....
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Comment on agent fees
Considering they do nothing, extremely high
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Yes
Nov 29,2018
Nov 29,2018
0
people found
this helpful
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I found the crew at Portico to be very friendly, professional and helpful. All my emails were responded to very promptly, and they made every effort to fit in viewings to suit my convenience.
When it came to making an offer, they were a reliable ...
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Nov 23,2018
Nov 23,2018
10
people found
this helpful
this helpful
I would like to thank especially to Gokhan for his outstanding customer service and for his dedication to make his customers happy. Gokhan truly understood my needs finding me the perfect flat. Great communication, even tho I was sometimes annoying in my opinion :). He always ...
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Comment on agent fees
Good (they have negotiated the fee to meet my budget)
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Nov 21,2018
Nov 21,2018
6
people found
this helpful
this helpful
Her knowledge of the legislation behind property has been so refreshing and kept us calm in a sticky situation, I am pleased to recommend Fulham Portico to other landlords. Thank you again Eleanor ....
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Comment on agent fees
Reasonable
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Yes
Nov 21,2018
Nov 21,2018
6
people found
this helpful
this helpful
As soon as Eleanor was on board we felt like we were in very good hands! Eleanor is incredibly professional and very quick at responding to emails. I would strongly recommend having Eleanor look after your property search. The Check out was done efficiently and ...
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Nov 19,2018
Nov 19,2018
0
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I have been very pleased with Portico - kept me updated at each stage of my moving into my new place. Claudiu was very professional, polite and helpful agent to deal with - massive thank you for all your help, much appreciated. I am very ...
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Nov 16,2018
Nov 16,2018
1
people found
this helpful
this helpful
Wouldn't recommend this agent to anyone. Never contacted regarding deposit refund. I had to spent my own time and money to visit their office many times to ask about it. Every time they directed me to the property management who never replied any of my ...
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Nov 13, 2018
View all comments
(1)
Dear sir/madam
I am the branch manager here at the Chigwell office, and am based in the office 6 days of the week along with the rest of the staff.
I am unaware of anyone coming into the office chasing their deposit and have checked with the other staff here who have also confirmed that no one has come in chasing a deposit. If you would like to let me know your name and the property its regarding I will happily look into this for you.
Regards
Matt ...
Nov 15,2018
Nov 15,2018
5
people found
this helpful
this helpful
Following some really bad experiences with agents, Marc and his team have looked after my property for a number of years. Money is passed on promptly with receipts, repairs are identified and remedied, statutory inspections and certificates obtained....
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Comment on agent fees
I’m satisfied with the fee.
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Nov 14,2018
Nov 14,2018
0
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Holly was very professional from start to finish. She let me know what my options were throughout the process and understood my needs. Would definitely use Portico again....
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Comment on agent fees
Seemed competitive against the competiton.
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Nov 07,2018
Nov 07,2018
4
people found
this helpful
this helpful
I am a landlord who has used the services of Portico (Edmund Cude / Coutts de Lisle previously) to rent out my flat for many years. The service from the property management team was pretty good previously, but has deteriorated rapidly over the last 12 months. Now ...
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Comment on agent fees
I'm not sure exactly what I'm paying them for currently. After taking the (substantial) fee for arranging the most recent tenancy they disappeared!
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Nov 06,2018
Nov 06,2018
3
people found
this helpful
this helpful
We have just moved into our property 3 days ago and on the move in day noticed rats at the front door area, upon inspection we realized these rats were entering a room by the front door. On the day we viewed the property I assumed ...
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Attachments
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Nov 02,2018
Nov 02,2018
1
people found
this helpful
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I have been very pleased with Portico during the process of selling my flat. I initially decided to use them because of Luke. When I met Luke he was friendly and knowledgeable without being pushy which can't be said for all the estate agents I ...
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Comment on agent fees
I feel the sellers fees were fair.
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Nov 02,2018
Nov 02,2018
12
people found
this helpful
this helpful
As tenants, Marc supported us in the management of a property that faced many ongoing many issues as well as a landlord who was not very proactive in repairing things. He was a key point of contact for renewals and also in the transition when ...
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Nov 02,2018
Nov 02,2018
6
people found
this helpful
this helpful
Gokhan was polite,kind and helpful agent to deal with. I am really happy that he put all his effort to sort some unexpected issues out. Overall, I am more than happy with his service at the moment....
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Nov 02,2018
Nov 02,2018
0
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We would like to say a huge thank you to the team at Portico, Woodford Green.
We received excellant service and fantastic communication throughout the whole process of buying. Our first contact was with David, he was professional and friendly without being pushy, a great ...
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Oct 31,2018
Oct 31,2018
3
people found
this helpful
this helpful
We were so dissatisfied with Portico's service that both us (tenants) and our landlord decided to change to another agency ! And although we are still paying a fee for their services untill the end of our current agreement, they simply decided to stop replying to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg
Best Estate Agent in IG8 
Best Estate Agent in Woodford Green 
Best Letting Agent in SW6 
