94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
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Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
Latest Reviews
View all Reviews 673
23rd May 2024
reviewed by 'Mike'
20th May 2024
reviewed by 'Jennifer'
17th May 2024
reviewed by 'N Bragg'
17th May 2024
reviewed by 'Nick'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 96% | £65,000 | £550,000 |
| Lettings | 96% | 91% | £315 | £3,667 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 167 | 2 | 323 | 20 | 54 | 1 | 70 | 2 | 27 | 7 |
Areas covered
- SE1
- SE11
- SE16
- SE17
- E1
- EC
- WC
Address
230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Jul 25,2018
Jul 25,2018
0
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Dominic showed us round a couple of properties and was really friendly both times. He helped out when we decided to make an offer and kept us in the look with any updates. The process was overall very smooth and Dominic was very nice....
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Jul 25,2018
Jul 25,2018
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Recently dealt with Dom to find a new flat in the SE1 area. He was responsive to emails and helpfully arranged separate viewings for me and my flatmate at times which suited us. Once our offer was accepted he liaised dealt with the landlord on ...
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Jul 05,2018
Jul 05,2018
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I was recently looking for a 2 bed flat to rent in central London. I registered with 15 agents. Ricky was by far the most considered and on the ball (excuse the football pun as we play the quarter final this Saturday!) - he clearly manages his ...
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Comment on agent fees
Standard and negotiable
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Jun 25,2018
Jun 25,2018
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The damp in my rented flat was annoying. But then a family member became unwell and it became serious. Victoria immediately grasped the situation but we were up against an incredibly stubborn freeholder. Over the six months that it took to get a resolution, Victoria's ...
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Jun 20,2018
Jun 20,2018
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Recently Victoria has been instrumental in helping us resolve a number of landlord-related issues, some of which were long-standing. She very quickly understood the requests, handled the issues professionally and objectively, and managed them through to resolution. Her efficient communication and sound advice gave us ...
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Comment on agent fees
The fees are a just representation of the market average, and taking into account our five-year relationship with Leonard Leese, we consider them to be well spent.
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May 31,2018
May 31,2018
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Having often used agencies to rent apartments I found Leonard Leese to be one of the simplest and clearest to deal with. I dealt predominantly with Victoria and she was very quick to reply with some issues we had. We were quite unlucky as had ...
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Comment on agent fees
Agent fees were great value for the amount of support we recieved
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May 30,2018
May 30,2018
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Victoria is always helpful and goes the extra mile to accommodate our needs and those of our tenants. She keeps us informed of any issues and addresses all extremely efficiently and effectively. Thank you very much Victoria....
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Comment on agent fees
Good.
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May 28,2018
May 28,2018
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We rented our last flat through Leonard Leese and were very pleased to have Victoria as a contact person as she has always been great and extremely helpful until the very end of our tenancy. Victoria has always responded to our queries efficiently and in ...
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Good
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May 23,2018
May 23,2018
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J Teixeira da Costa was managing the letting of my flat. He addressed all my concerns, was quick in taking care of the paperwork and liaising between the tenants and myself. Overall very pleased the the agency....
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May 23,2018
May 23,2018
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Unprofessional & Rude
We had a viewing on Saturday and waited for 50 minutes
Sometimes the viewing appointment can be delayed, postponed or misleading.
but we`re on time trying to keep in touch with them, had 5 more phone calls and waited for 50 minutes in front of ...
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Comment on agent fees
Worst
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May 22,2018
May 22,2018
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We cant praise Victoria enough. Professional, diligent knowledgeable and very very personable. She manages 2 of our properties and we couldn't be happier. Nothing is too much trouble, she is always on hand and her responses are immediate, we have never had to chase her on ...
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good
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May 21,2018
May 21,2018
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Hi,
I moved into one of the properties managed by Leonard Leese and have enjoyed working with Victoria. One of the things that I really like is her response time and her intent to get to the bottom of a problem/issue to get it ...
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Good
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May 21,2018
May 21,2018
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Hi,
I moved into one of the properties managed by Leonard Leese and have enjoyed working with Victoria. One of the things that I really like is her response time and her intent to get to the bottom of a problem/issue to get it ...
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Comment on agent fees
Good
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May 21,2018
May 21,2018
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The most terrible experience ever!!! Poor management and telling a lie to customer. DO NOT BELIEVE THEM! Can't believe they tell a lie to customers
1. I had a viewing for buying property at 15:30pm and he didn't show up and I called them 15:33 , 15:48, 15:58 (I have ...
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May 20,2018
May 20,2018
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We found our flat through the fantastic hard work of Costa. I was really impressed by him.
He was polite at all times and very tenacious, but never irritating.
Paul...
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May 04,2018
May 04,2018
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I am a customer of Leonard Leese. I was using a competitor and they were unable to find me suitable tenants. When the property was void Toby took it on and the team found me 2 tenants at a fair rent. They were very helpful & friendly & ...
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Comment on agent fees
Very competitive rate of commission. There is so much admin. which I hate, on top of the marketing, that using an agent is a "no brainer" these days!
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Apr 30,2018
Apr 30,2018
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Excellent service. Property management was fantastic due to Victoria who was always able to solve problems quickly and pragmatically with the landlord. Thank you!...
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Apr 13,2018
Apr 13,2018
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I was renting a flat for 3 years in SW through Leonard Leese, and the service provided was really good.
I particularly liked the website to report issues - very user friendly - and the fact a dedicated person follows up from beginning to the end.
...
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Comment on agent fees
Good
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Mar 27,2018
Mar 27,2018
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I have recently moved into the area and it has been the smoothest process out of all the lettings I have encountered. Dom kept us informed and everything ran smoothly. On the day of moving in we were missing the key for the electric gates ...
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Mar 22,2018
Mar 22,2018
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Toby suggested a great flat that wasn't advertised yet, and was really accommodating about getting me the keys after hours - definitely appreciate it....
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Mar 07,2018
Mar 07,2018
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Toby help me find a 1 bedroom flat in Southwark. He was very friendly and more as helpful. I was new to the UK, so he send me a list with all helpful links, what to do a the begining. Thank you so much for all ...
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Feb 28,2018
Feb 28,2018
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Very pleased with Leonard Leese. I dealt with Toby the last two tenancies and he was brilliant - very approachable snd responsive. I trust his advice. I also dealt with Jordan for years and was always extremely pleased - he is keen to keep the ...
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Comment on agent fees
Extremely reasonable.
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Feb 28,2018
Feb 28,2018
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A fantastic, hardworking team. Leonard Leese offer top notch customer service which is why I have instructed them to let my properties for the last 7 years. They have never let me down. I am regularly pestered by other agents but I always reject them in ...
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Comment on agent fees
Very reasonable for London.
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Feb 28,2018
Feb 28,2018
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Toby dealt with the rental of our 1 bedroom flat in Waterloo. He managed to secure a tenancy very quickly and was extremely helpful and professional. He went above and beyond what was expected of him including securing a gas safety certificate at very short notice. ...
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Good
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Feb 22,2018
Feb 22,2018
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Dominic was easy to work with and flexible to book views. With him, we managed to easily see the property we were interested in and made an offer quickly.
Some pro-activity on our side was needed (i.e. asking for specific information and planning ahead), ...
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Comment on agent fees
The fees are very reasonable and proportionate to the service offered.
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Feb 09,2018
Feb 09,2018
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Dominic and Jordan recently secured a tenancy for me on a 1 bedflat in SE1 which was proving difficult to let with an awkward pre-sitting tenant.
They were helpful and efficient, and managed to secure a respectable rent and a longer initial term.
Second time I've ...
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Comment on agent fees
Agents fees are good - I only pay for the rental and no renewal fee if tenant stays longer than 12 months.
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Jan 25,2018
Jan 25,2018
3
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One of the worst letting agent I dealt in approx 8 years I have been in London. Me and my gfriend where looking for a 2 bed flat in the SE1 area. We found one flat we liked and made an offer. After we made an offer, ...
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Jan 31, 2018
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(1)
Dear Marco
I hope you are well. I've discussed your comments with my colleague Toby Bailey who dealt with your interest in Freestone Court.
Toby explained to you/Anastasia that we needed a deposit to confirm your offer and interest in the property before we formally negotiated with the landlord – this is Leonard Leese's standard process to make an offer to a landlord as a tenant. Payment of a holding deposit is also standard practice for many other established and reputable estate agen ...
Oct 10,2017
Oct 10,2017
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Very knowledgeable, very conscientious and a pleasure to work with. The team have been assisting me for the past decade and are always reliable. Many thanks Louisa, Roxanna and team!...
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Sep 27,2017
Sep 27,2017
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We have been highly impressed with the excellent service Jordan and his team have provided throughout the management of our property.
Both Letting and PropertyManagemnt staff have been very helpful and professional....
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Comment on agent fees
Good
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Sep 27,2017
Sep 27,2017
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Leonard Leese is a no nonsense agent on Borough High street and the guys there know their patch very well. I used them recently to sell a four bedroom flat and the sale had more than it's fair share of complications. We had to contend ...
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Landlord Fees
Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find only service, equal to 8% + vat.
Last updated on 04/06/2019, 12:31 PM by C SandersFull Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and management service equal to 15% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and rent collection service equal to 10% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerTenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)Drawing up of tenancy agreement.
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging of gas certificate for the property.
Last updated on 04/06/2019, 12:34 PM by C Sanders - ManagerPending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging an Energy Performance Certificate.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)Inspection of the property and report provided.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrangement of Legionnaires Certificate.
Last updated on 04/06/2019, 12:40 PM by C Sanders - ManagerPending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.
Last updated on 04/06/2019, 12:41 PM by C Sanders - ManagerPending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrange a check out at the end of the tenancy.
Last updated on 04/06/2019, 12:56 PM by C Sanders - ManagerChange of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.
Last updated on 04/06/2019, 12:43 PM by C Sanders - ManagerVendor Fees
Pending
2% (inc. VAT), On Completion (Fees are not negotiable)Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.
Last updated on 04/06/2019, 1:04 PM by C Sanders - ManagerTenant Fees
Holding Deposit (per tenancy)
One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerChange of Sharer
Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerPending
Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.
Last updated on 04/06/2019, 12:33 PM by C Sanders - ManagerLost Keys
Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerTenancy Deposit
Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.
If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.
Default Rent Payment
If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents
Best Letting Agent in SE1 
