100% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
82% lettings fee satisfaction
Hyde & Rowe is a multi award winning independent Estate Agency based in Croydon. Hyde & Rowe is built on a strong foundation of core values which are reflected exceptional customer service. The business has built a strong reputation that bonded by trustworthiness and transparency. Hyde & Rowe boasts 50 years of combined experience ...
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Hyde & Rowe is a multi award winning independent Estate Agency based in Croydon. Hyde & Rowe is built on a strong foundation of core values which are reflected exceptional customer service. The business has built a strong reputation that bonded by trustworthiness and transparency. Hyde & Rowe boasts 50 years of combined experience and in depth knowledge of the property industry. The agency is made up of a dedicated team that covers a range of services such as sales, lettings, property management, guaranteed rent, serviced accommodation, property staging and most recently, property sourcing and acquisitions,
Latest Reviews
View all Reviews 90
7th May 2024
reviewed by 'Coling'
6th May 2024
reviewed by 'Jose'
4th May 2024
reviewed by 'Brandi'
4th May 2024
reviewed by 'Rebecca'
2nd May 2024
reviewed by 'Mary'
2nd May 2024
reviewed by 'Nancy'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £450,000 | £450,000 |
| Lettings | 78% | 82% | £900 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 8 | 2 | 1 | 7 | 1 | 15 | 0 | 49 | 4 |
Areas covered
Address
14 Selsdon Road,
South Croydon
Surrey
CR2 6PA
020 8686 1799
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Dec 29,2023
Dec 29,2023
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Fantastic experience. Couldn’t recommend Marianne and Ivana highly enough for professionalism, responsiveness and making the whole renting experience so much easier. 5 stars....
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Dec 29,2023
Dec 29,2023
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Overall very positive experience! Ivana and Lauren from the office were incredibly helpful in pushing through the purchase of my new house and keeping me updated on what was happening. Very good and fast communication. Thank you!...
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Dec 27,2023
Dec 27,2023
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I strongly recommend Hyde and Rowe. they helped me with an excellent consultation about commercial investment properties and second, they found an investment property which I am happy with. They have great experience, knowledge and very patient with their customers. Thank you so much for ...
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Dec 26,2023
Dec 26,2023
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Very good service. Loved my experience here. I Highly Recommended them....
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Dec 24,2023
Dec 24,2023
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I am so grateful for Hyde & Rowe estate agent!! Without them I wouldn’t have found such an incredible apartment. Ivana and Marianne were always on top of listings and were quick to answer any questions. I had always heard finding an apartment in South ...
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Dec 24,2023
Dec 24,2023
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The Hyde and Rowe team is very insightful, professional, hard working and friendly. Michelle was really great and found us an excellent apartment! RECOMMENDED!...
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Dec 24,2023
Dec 24,2023
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I have managed to find the perfect property thanks to Hyde and Rowe. Ivana was great at showing us the flat and her manager Marianne made the process of renting smooth and pleasant! Sometimes the process can be overwhelming and they helped us all the ...
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“Excellent service. Hyde and Rowe have been absolutely fantastic throughout the whole process of letting my property....”
Dec 23,2023
Dec 23,2023
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Excellent service. Hyde and Rowe have been absolutely fantastic throughout the whole process of letting my property. They are incredibly helpful and always at the end of the phone or email when I have needed advice or help. They have remained professional throughout and I ...
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Dec 23,2023
Dec 23,2023
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Nice apartment and perfect area love to stay in this place close to everything...
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Dec 22,2023
Dec 22,2023
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Great customer service. Malcolm sold our two-bed flat in a difficult market. We were in a chain, and he navigated the way through whilst being unfailingly polite and professional. It was great to have his support - I really felt like he was someone we ...
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Dec 20,2023
Dec 20,2023
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I had really nice staying experience with Hyde&Rowe. Ivana was the agent from this agency who was very cooperative and kind with us. We really like her services and helping nature. She was so concerned about our comfort like family member. We just want ...
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Dec 18,2023
Dec 18,2023
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Fantastic sale. Got over asking price for my house. Very good job from the team at Hyde and Rowe. Couldn’t ask for more!...
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Dec 02,2023
Dec 02,2023
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Very quick to let out my property in Croydon. I had a couple of people interested but fell through when I tried privately, so I went with them. They got the job done....
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Nov 22,2023
Nov 22,2023
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AVOID at all costs. They are shady and deceitful. Any positive reviews are fake, especially if they mention Michelle being approachable or communicative because she isn’t in the slightest. They take no proper responsibility. Account on what’s app is not a legitimate business ...
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Oct 11,2023
Oct 11,2023
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Very quick sales department . These agents are local and will create a plan to sell quickly....
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Jun 23,2023
Jun 23,2023
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They understood what its like to have a young family and really made sure we were treated fairly. All our enquiries and issues were dealt with really fast. Great with people and much better than my last agent, for sure. I wanted to take the ...
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Apr 26,2023
Apr 26,2023
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If you are a landlord and looking for an agent, I would suggest you look elsewhere. I suspect the good reviews on Google and Trustpilot are not genuine and are constantly added to mask the reality at Hyde & Rowe. My experience with Hyde & Rowe's management ...
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Dec 20, 2023
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(1)
I highly recommend Hyde & Rowe for all maintenance needs, especially Marina B!
She has been able to take control of all my maintenance needs when I haven’t been unable too.
Marina had also brought to my attention issues which I didn’t know needed care, the whole process has been seamless & I now have so much time available within my busy schedule- delivered exactly what I was sourcing.
& I also know that my property isn’t going without the attention needed- happy property, happy tenants ...
Aug 05,2022
Aug 05,2022
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I have delt with lots of letting agents but these are the worst. If you want the computer says no, late upto 2 weeks paying you collected rent, terrible working practise again you the landlord. Never use them...
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Jun 15,2022
Jun 15,2022
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do not rent with this agency they never fix anything I have been without electricity for 1 week and 2 years without heating they never answer you and the problems go away and nobody answers you this year they have cut off my electricity 2 times and is ...
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Feb 19,2022
Feb 19,2022
2
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Read the bad reviews before you hire them This is an update for my earlier review, it's the truth and nothing but the truth. Hyde and Rowe has offered me now £2000 for the damage their clients caused my property, this has been on going since 12 ...
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Jun 28,2021
Jun 28,2021
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Absolutely dreadful experience. Booked Wontford Suite accomodation via Booking .com managed by Hyde and Rowe, only to find when we arrived we were given the Annexe which was a cheaper and smaller property than what we booked. The accomodation was in a disgusting state. Dirty ...
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Jul 24,2020
Jul 24,2020
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I stayed at Peters Apartment and was so looked after by Ami she made sure we had a great stay...
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Jul 18,2020
Jul 18,2020
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I booked a 2 bed flat for 2 nights I had a couple of issues and I can't stress enough how Amy sorted all issues within the first hour of my stay will be using them again...
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Jul 12,2020
Jul 12,2020
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I rented a property last minute out of hours Amy was so helpful and professional she went above and beyond to make sure I had property that suits my needs and paid great attention to detail
Highly recommend...
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Jul 07,2020
Jul 07,2020
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I would not recommend their services to anyone ever
Badly run organisation, staff are not knowledgeable and dont keep their word...
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Jul 05,2020
Jul 05,2020
3
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Incompetent, Deceitful, and morally reprehensible Con Merchants - Avoid at all costs.
If you are a landlord don’t give them your property. My experience:
- charged me for check-in inventory but ignore inventory when property is handed over
- deducted money for quarterly checks ...
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Jun 02,2020
Jun 02,2020
3
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No complaints procedure. No sight of a refund or compensation,
Properties offered were low and poor standard, unclean and inhabitable.
Lack of communication - no one helped me when I called multiple times. Passed through multiple departments and still no review on my situation. No ...
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Jun 01,2020
Jun 01,2020
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They never pay the rent on time, deduct the rent for repairs the are never carried out. Do not give them your property. YOU WILL REGRET IT....
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May 31,2020
May 31,2020
4
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ONE STAR IS TOO MUCH
Drove by and office is manned with staff but my rent has been cut by £350 - their reasoning is the pandemic and financial issues
On top of this rent is always late, I have to beg for my rent and ...
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Apr 21,2020
Apr 21,2020
2
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DO NOT GIVE THEM YOUR PROPERTY. JUST RECEIVED A CASUAL EMAIL SAYING THEY WILL BE REDUCING GUARANTEED RENTAL ON TWO OF OUR PROPERTIES BY £200 PER MONTH. CLEARLY THEY ARE HAVING FINANCIAL ISSUES...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:01 PM 14/12/2018 by allAgents
