Grants Independent Estate Agents
4.9/5, 833 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction

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Latest Reviews

 View all Reviews 833
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
2nd Dec 2023
reviewed by 'AimeeDelamare'
“Excellent service from Jemma and team! Kept us up to date during a very difficult transition between housing, and found ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 114 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Stephanie Hazley...”

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Jul 12,2021
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Stephanie
By: 'Jeffrey'
Jul 12,2021
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Steph has been our Property Manager for nearly two years now and she has continued to prove herself to be very efficient and capable in her job. She responds effectively and immediately to our queries in a very pleasant and well-organised way. She is personable ...
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“professional...”

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Jul 11,2021
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Stephanie
By: 'Gabriella'
Jul 11,2021
0 people found
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Although I don't know Stef personally, I can tell she is a tough cookie . She is straight to the point, problem solving, efficient and professional. I sill have some unresolved issues in the flat since I moved in, last October, but I believe not everything ...
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“Stef at Grants is reliable, efficient and get......”

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Jul 05,2021
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Stephanie
By: 'Absentee landlord'
Jul 05,2021
0 people found
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Stef at Grants is reliable, efficient and gets the job done. She delivers an excellent service and is focused on ensuring the safety and wellbeing of tenants as well as the condition and maintenance of property for landlords. Highly recommend her!...
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“Property Manager.....”

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Jul 05,2021
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Stephanie
By: 'Anne & Toni M'
Jul 05,2021
0 people found
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As property Manager for Grants Weybridge Stef provides excellent Customer service. She is always willing to assist in a very pleasant manner and nothing is to much for her and often goes the extra mile to ensure the job gets done. We have been very ...
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“I have only good things to say about Stephani......”

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Jul 05,2021
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Stephanie
By: 'David Abrams'
Jul 05,2021
0 people found
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I have only good things to say about Stephanie, in her role as property manager she is friendly but efficient. A thorough professional with a human touch that always makes you feel as if you are in a safe pair of hands . I get full ...
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“Stef Hazley: super efficient...”

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Jul 05,2021
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Stephanie
By: 'Capt'
Jul 05,2021
0 people found
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Stef Hazley is super efficient, does a great job keeping me updated with happenings in my flat related to Tenant issues. She also tries to find the most cost effective cyst time tested solution to issues being faced in the flat. Utterly Reliable. An asset ...
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“Stephanie Hazley …. Grants Best Asset...”

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Jul 05,2021
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Stephanie
By: 'Sandy'
Jul 05,2021
0 people found
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Stephanie Hazley: Stef has got to be the best asset Grants have. She is one of the nicest people to deal with, very friendly, easy to talk too, very proactive and very professional and keeps you informed all down the line. Nothing is too much ...
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“Stef is simply the Best! She has been looking......”

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Jul 04,2021
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Stephanie
By: 'Elly'
Jul 04,2021
0 people found
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Stef is simply the Best! She has been looking after my property for 10 years and has always sorted out any problems quickly and efficiently. I cannot recommend Stef highly enough....
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“Grants are a great Agent to use as the rental......”

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Jul 02,2021
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Stephanie
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Jane
By: 'Brian Ingham'
Jul 02,2021
0 people found
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Grants are a great Agent to use as the rental agent as they perform really well and are always there to provide support if ever needed....good management and Stef is excellent as she is very responsive when contacted and nothing is let slip.... Jane ...
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“Stef is excellent.. never any issues... we ha......”

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Jul 02,2021
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Stephanie
By: 'Chet Selwood'
Jul 02,2021
0 people found
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Stef is excellent.. never any issues... we have 4 flats rented with Grants and she looks after them perfectly ... well done Thanks Chet...
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“Stephanie + Co - Highlighly professional providing a Gold Star Service...”

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Jul 02,2021
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Stephanie
By: 'Greig Hamilton'
Jul 02,2021
0 people found
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Stephanie + team are highly professional and quick to respond to queries. The landlord currently resides abroad and I sleep no worries knowing this team is managing the property. An asset to their profession....
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“Stephanie Hazley : Grants review...”

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Jul 02,2021
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Stephanie
By: 'Paul Stott'
Jul 02,2021
0 people found
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The service Stephanie provides re my rental property is first rate - she is professional and proactive. In particular she immediately contacts me when there are any issues but importantly provides her point of view on what the best approach to the issue is - ...
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“Excellent service and rapid response. Always ......”

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Jul 01,2021
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Stephanie
By: 'KHALID'
Jul 01,2021
0 people found
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Excellent service and rapid response. Always up to date with new regulations and ensuring my property is well looked after....
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“Steph is very good at staying in touch asmnd ......”

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Jul 01,2021
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Stephanie
By: 'Katie'
Jul 01,2021
0 people found
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Steph is very good at staying in touch asmnd being the go between between us and the landlord and seems to understand how it is for the Tenant....
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“Grants Weybridge property rental management...”

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Jul 01,2021
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Sarah
By: 'Kate Mellows'
Jul 01,2021
0 people found
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Stef and the team at Grants Weybridge are exceptional. They have managed a number of properties for us and have never let us down. Stef in particular is knowledgable, very helpful and efficient and a delight to deal with. Excellent client service!...
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“Very responsive and always on top of the Job.......”

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Jul 01,2021
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Stephanie
By: 'Emmanouil'
Jul 01,2021
0 people found
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Very responsive and always on top of the Job. She follows up in a timely manner and ensures Satisfaction is achieved...
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“Great service during trying times...”

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Jul 01,2021
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Stephanie
By: 'Mal Jayawardana'
Jul 01,2021
0 people found
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I've renewed my tenancy for another term earlier this year and the process was very efficient. I have not had to speak to Grants much during my tenancy, but when I have, the response has always been quick and I have always got quick answers ...
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“Stuart went above and beyond with my sale And......”

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Jun 28,2021
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Stuart Beauchamp
By: 'Alan'
Jun 28,2021
0 people found
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Stuart went above and beyond with my sale And made a difficult move much easier as he took a great deal of the burden. Cannot rate them high enough and would and will fully recommend them for their profesionalism and help....
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“Stuart provided an excellent service for our ......”

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Jun 18,2021
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Stuart Beauchamp
By: 'Jennie'
Jun 18,2021
0 people found
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Stuart provided an excellent service for our sale. His experience and calmness came to the fore when our first buyers pulled out at a crucial point - just what we needed. Definitely recommend....
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“Stewart and Jordan - Great Professional service....”

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Jun 13,2021
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Stuart Beauchamp
By: 'Adam Curtis'
Jun 13,2021
0 people found
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Stewart and Jordan offered me fantastic service selling my house. They were always available with advice and support when I needed them to prepare the house for sale, with no obligation to sell through them. They worked tirelessly to achieve the optimum price and effiently ...
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“I wanted a professional, efficient and hassl......”

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Jun 04,2021
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Stuart Beauchamp
By: 'Mary'
Jun 04,2021
0 people found
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I wanted a professional, efficient and hassle-free estate agent service and I certainly achieved that with Grants Addlestone. From my first meeting with Stuart, I knew I had the right company for me. I was talked through the process clearly and valuation suggested with a ...
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“I wanted a professional, efficient and hassl......”

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Jun 04,2021
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Stuart Beauchamp
By: 'Mary'
Jun 04,2021
0 people found
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I wanted a professional, efficient and hassle-free estate agent service and I certainly achieved that with Grants Addlestone. From my first meeting with Stuart, I knew I had the right company for me. I was talked through the process clearly and valuation suggested with a ...
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“My experience with Grants has been a very pos......”

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May 17,2021
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Francesca
By: 'David Abrams'
May 17,2021
0 people found
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My experience with Grants has been a very positive one. The agency has a thorough and professional approach and my feeling is this is extended to all parties involved. I have recently moved into a property managed by Grants and Francesca was my point of ...
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“Easy move...”

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May 16,2021
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Francesca
By: 'Alex'
May 16,2021
0 people found
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Francesca was professional, pleasent, communicate well and promptly. She providing me all the necessary details and information for a smooth move; she kept in touch every time progress was made during the process....
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“Francesca was very helpful and efficient. Al......”

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May 15,2021
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Francesca
By: 'Maki Nakagawa'
May 15,2021
0 people found
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Francesca was very helpful and efficient. All journey went well from the viewing untill moving in. She made the move much less stressful!...
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“A fantastic agency!...”

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Apr 23,2021
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Neal
By: 'Julia Pavlova'
Apr 23,2021
0 people found
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Neal was very friendly, useful and kind. We had a wonderful and seamless experience. I highly recommend his agencies’ services!...
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“Sara made the whole process run smoothly, ans......”

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Apr 21,2021
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Sarah
By: 'Scott'
Apr 21,2021
0 people found
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Sara made the whole process run smoothly, answering all queries extremely promptly and without fault. Would most definitely recommend them...
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“Extremely professional and proactive...”

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Apr 21,2021
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Neal
By: 'Thomas'
Apr 21,2021
0 people found
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Neal was extremely professional and proactive in helping us sell our property. It had been on the market for sometime, but the relaunch through Grants helped us sell the property....
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“5 stars ⭐️...”

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Mar 08,2021
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Sarah
By: 'Isobelle'
Mar 08,2021
0 people found
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Sarah K was so helpful throughout the rental process which went really smoothly, would definitely recommend! Their online referencing system is also very easy to navigate....
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“My partner and I have rented our property fro......”

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Mar 05,2021
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Sarah
By: 'CT'
Mar 05,2021
0 people found
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My partner and I have rented our property from Sarah at Weybridge Grants, and the whole process from start to finish has been really easy, quick and simple. Sarah is extremely helpful and always responds to queries super quickly. She has guided us through the ...
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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