97% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
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Jane
(72)
Jason
(32)
Steven
(27)
Leah
(25)
Nicola
(21)
Amelia
(20)
Alexandra
(18)
Catherine
(15)
Sheryl
(13)
Jules
(10)
Toby
(9)
Carol
(7)
Jonty
(7)
Chuk
(3)
Brendan
(3)
Lee
(3)
Oliver
(2)
Lucy
(2)
Ben
(2)
Jasmine
(2)
Lily
(1)
Kate
(1)
Luke
(1)
Greg
(0)
Sally
(0)
Melinda
(0)
Joe
(0)
Jessica
(0)
Armani
(0)
Holly
(0)
Callum
(0)
Erin
(0)
Leila
(0)
Megan
(0)
Latest Reviews
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a
reviewed by 'Elliot'
Featured Review
a
reviewed by 'Josh'
Featured Review
a
reviewed by 'Andrew'
Featured Review
a
reviewed by 'Hughes'
22nd May 2024
reviewed by 'Zac'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £55,000 | £1,800,000 |
| Lettings | 96% | 96% | £450 | £5,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 71 | 6 | 105 | 10 | 72 | 1 | 57 | 2 | 24 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Apr 25,2024
Apr 25,2024
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Recently sold our property with FHP after spending some time carefully choosing an agent to help us navigate a slow market. FHP not only offered competitive rates but also provided a through hands on experience from start to finish. Jane dealt with the whole sale ...
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Apr 25, 2024
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Dear Elliot, Thank you for taking the time to write a review. Jane will be delighted with your kind words. Best wishes, Carol O'Grady ...
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Apr 15,2024
Apr 15,2024
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Extremely quick and attentive in finding suitable tenant. Communications were detailed and timely. I have been with FHP for several years and this is the standard which FHP set. Thank you....
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Apr 15, 2024
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Dear Josh, Thank you for your review, I am pleased you are happy with the service provided. Toby will be delighted with your kind words. Best wishes, Carol O'Grady ...
Featured Review
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Mar 25,2024
Mar 25,2024
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Outstanding rental experience with FHP. The standard of the house and the ongoing support throughout my rental period was second to none. Nicola and Jasmine are incredibly professional and personable agents. I'd highly recommend FHP....
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Featured Review
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Apr 10,2024
Apr 10,2024
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Jason and Jane from FHP were brilliant throughout the whole process of buying a family home in The Park. Jason was very knowledgeable on the area and found us several suitable properties to look around. Jane was pivotal in ensuring the process was as smooth ...
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Apr 10, 2024
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Thank you for writing a lovely review. Jason and Jane will be delighted with your comments. Please do not hesitate to contact us again if you need further assistance. Best wishes, Carol O'Grady ...
Feb 14,2023
Feb 14,2023
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The atmosphere is much more relaxed compared to other agencies I’ve contacted before. No pressure is put on the renters.
Any problem is solved immediately....
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Feb 14, 2023
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Dear Elad, thank you for leaving the time to leave a review. Laura will delighted with your kind words, best wishes Carol O'Grady ...
Feb 08,2023
Feb 08,2023
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Staff are very helpful and friendly. They are very prompt in responding to any queries I have and arranging any maintenance issues in my rental, keeping me informed in the process. Thank you Zach especially for all your help....
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Feb 08, 2023
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Dear Jess, thank you for taking the time to leave a review. Zach will be delighted to read your comments. Kind regards, Carol O'Grady ...
Feb 06,2023
Feb 06,2023
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The staff at FHP have supported us with finding our new tenants. They make sure we are informed of all details and support us with making decisions relating to the property. The tenants are happy with the property, so we are too! Any problems, the ...
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Feb 07, 2023
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Thank you for taking the time to write a review. Hannah and Laura will be delighted with your kind words. Kind regards, Carol O'Grady ...
Feb 06,2023
Feb 06,2023
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If I had any problems, the staff was always ready to help. They are a really pleasant people, with good manners and knowledge!...
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Feb 07, 2023
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Dear Adi, thank you for your comments, Daniel and Ben will be delighted with your review. ...
Feb 03,2023
Feb 03,2023
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First-time buyers purchasing from a vendor using FHP.
Jane was always very quick to respond and helpful in explaining the process of the purchase. Would definitely recommend going forward....
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Feb 06, 2023
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Dear Conner, thank you for your kind comments. I am sure Jane will be delighted. Kind regards, Carol O'Grady ...
Jan 31,2023
Jan 31,2023
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I received excellent service from Laura and Hannah, yet again! Thank you for providing such a good and speedy service....
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Jan 30,2023
Jan 30,2023
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Catherine Bentham has been incredibly helpful and supportive of both our tenants and us, as landlords. She balances commerciality with a genuine care for all her clients, tenants and landlords alike. More, this approach is grounded in a very strong technical property acumen and a ...
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Jan 30, 2023
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Dear Mr Williams, thank you for your kind review, Catherine will be delighted. Kind regards, Carol O'Grady. ...
Jan 30,2023
Jan 30,2023
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Amazing staff who have helped me so much, with the sale of my house and the help with the rental of my new apartment. I know that they will be there in the likely hood that I need help again....
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Jan 29,2023
Jan 29,2023
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Claire was managing our property for quite some time. She was always responding fast , making sure to resolve any issues and was very friendly and kind....
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Jan 30, 2023
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Dear Victoria and Dimitrios, Thank you for your kind words. Best wishes Carol O'Grady ...
Jan 27,2023
Jan 27,2023
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Claire and the rest of FHP team has been always helpful with me and they all gave me options whenever I had a problem. Very kind and resolutive....
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Jan 27,2023
Jan 27,2023
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Claire Weatherston has been a very dedicated consultant. She has shown a lot of diplomatic skills in dealing with the tenants and the landlords, and managed to diffuse some unpleasant situations. We had the highest trust in her professionalism and thoroughness. She will be greatly ...
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Jan 27,2023
Jan 27,2023
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Claire was amazing! I had quite a few questions regarding my application for my tenancy and she was always willing to call and assist me. Couldn’t of had a better agent!...
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Jan 26,2023
Jan 26,2023
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The relevant agent was very professional. They were always on top of things and were very communicative whenever issues arose....
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Jan 26, 2023
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Thank you for your comments. Kind regards, Carol O'Grady ...
Jan 26,2023
Jan 26,2023
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Very helpful and supportive and professional in purchasing my flat and now renting out for the last couple of years....
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Jan 26, 2023
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Dear Josh, thank you for your kind words. Kind regards, Carol O'Grady ...
Jan 26,2023
Jan 26,2023
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Sorry to see you are leaving You have been a pleasure to deal with Very efficient very professional and calming in delicate matters kept me up to date and dealt with any issues immediately
Good luck Claire...
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Jan 26, 2023
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Dear Barbara, thank you for you kind words. Claire will be lighted with your comments. Kind regards, Carol O'Grady ...
Jan 26,2023
Jan 26,2023
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Claire played a major role in my positive experience here so far! After she took over my tenancy, she was always really helpful and approachable - I wish her all the very best with her future career and endeavours!...
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Jan 25,2023
Jan 25,2023
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My experience with FHP Living and Laura has been fantastic, smooth from start to finish and exceeded expectations. Would recommend to anyone....
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Jan 25,2023
Jan 25,2023
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Claire has been always there for us with full help and support for the past year.
Many thanks Claire, we wish you all the best in the future :)...
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Jan 26, 2023
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Dear Amina, Thank you for your kind comments. I know Claire was delighted to read your review.
Kind regards, Carol O'Grady ...
Jan 22,2023
Jan 22,2023
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We needed to move from the south to Nottingham, and were seeking a property in "The Park". Jason Cook and his team at FHP went well over and above in their attempts to get us what we needed, and at the right price. Jason is ...
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Jan 23, 2023
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Dear Steveh, Thank you for your kind comments. Jason and the Team will delighted with your review.
Kind regards, Carol O'Grady ...
Jan 21,2023
Jan 21,2023
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Having been through a number of agents in the past I appreciate FHP for giving me exactly what I expect from an agent, professionalism, approachability, candour, honesty and a balanced position between tenant and landlord. I have experienced agent behaviour in the past that bordered ...
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Jan 23, 2023
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Dear Anthony, Thank you for your review, I am delighted you are happy with FHP Living and with Catherine. Kind regards, Carol O'Grady ...
Jan 20,2023
Jan 20,2023
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After a bit of a shaky start with potential misunderstandings about who should be contacted when and by whom (ie tenant or parent paying the rent) I have to say FHP Living have turned my first impression around. Catherine Bentham has been particularly helpful and ...
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Jan 23, 2023
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Dear Zoe, thank you for your kind words. Catherine will be delighted with your comments. Kind regards, Carol O'Grady ...
Jan 19,2023
Jan 19,2023
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Great communication, very professional and friendly. A breath of fresh air. Laura and the team were excellent and made the move very easy for us. Thank you...
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Jan 19,2023
Jan 19,2023
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As a company we have used FHP for over 5 years now and would recommend them. Catherine has managed our portfolio for a couple of years now and I have worked with her directly over this period. She has always been quick to respond to my ...
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Jan 19, 2023
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Dear Jane, Thank you for your review. Catherine will be delighted. Kind regards, Carol O'Grady ...
Jan 19,2023
Jan 19,2023
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The team and in particular Catherine is great to deal with.
Nothing is too much trouble and Catherine's advice and Customer Service are second to none.
I would recommend anyone to get in touch if you are looking for a professional and friendly service,...
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Jan 19,2023
Jan 19,2023
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The team and in particular Catherine is great to deal with.
Nothing is too much trouble and Catherine's advice and Customer Service are second to none.
I would recommend anyone to get in touch if you are looking for a professional and friendly service,...
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Jan 19, 2023
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Dear Jack, Thank you for your kind remarks. Catherine will be delighted with your comments. Kind regards, Carol O'Grady ...
Jan 17,2023
Jan 17,2023
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The house I have lived in for the past 3 year is excellent, and the lettings agents have taken great care of it...
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Jan 17, 2023
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Dear Duncan, thank you for your comments. Zach will be delighted with your kind words. Best wishes, Carol O'Grady ...
Jan 17,2023
Jan 17,2023
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Zach has been an excellent letting agent. Whenever we’ve had an issue, he has promptly responded to our emails and made sure the problem was solved as quickly as possible. He has always checked in on us to make sure we’re happy with ...
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Jan 18, 2023
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Dear Connie, thank you for your kind words. Zach will be delighted to read your comments.
Kind regards, Carol O'Grady ...
Jan 17,2023
Jan 17,2023
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FHP and Elliot Brown worked hard to secure a sale and I am pleased with the service that the sales team provided...
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Jan 18, 2023
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Hi, Thank you for your kind comments. I am sure Elliot will be delighted with your kind words.
Kind regards, Carol O'Grady ...
Jan 11,2023
Jan 11,2023
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Very helpful agent and explained everything very thoroughly. Good service and always great clear communication between them and us as well as a friendly approach to the whole process. Couldn’t fault the service - have helped with whatever we’ve needed so far....
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Jan 11, 2023
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Dear Mike’s, thank you for your comments. Zach will be lighted with your review. ...
Jan 05,2023
Jan 05,2023
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Catherine was a fantastic property manager, always ready to help with any issues that we had as promptly as possible....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact:
Carol O'Grady Office Manager
Last updated at 4:37 PM 05/03/2024 by allAgents
Carol O'Grady Office Manager
Best Overall Small Chain in the UK 
Best Letting Agent in West Bridgford 
Best Estate Agent in Nottingham 
